• Managing Performance, Disciplinary & Misconduct + Domestic Inquiry

    Objectives The Managing Performance, Disciplinary & Misconduct + Domestic Inquiry course is a two-day training program designed for HR professionals. Participants will learn how to effectively manage employee performance, handle disciplinary issues, and conduct domestic inquiries while ensuring legal compliance and maintaining a positive work environment. The course covers performance management, identifying performance issues, legal […]

  • Effective Interviewing and Recruiting Skills

    Objectives The Effective Interviewing and Recruiting Skills course is designed to provide participants with the essential knowledge and techniques needed to conduct successful interviews and make informed hiring decisions. This […]

  • Realigning Sales Strategies

    Objectives At the end of the session, the participants are able to: ● Understand the key concepts of Revenue Management and its application of tactics and strategies to maximize hotel’s revenue opportunities. ● Learn how to systematically apply proper processing tools to enhance hotel revenue. Target Audience Employees with finance background / employees with a […]

  • Empowering the Safety and Health Committee

    Objectives This course is designed to provide delegates with hands on training on the principles and practices of occupational safety and health management in line with the legal requirements of Occupational Safety and Health Committee Regulations 1996, Act 514. Target Audience The Duty of The Fire Emergency Fire Response Team course is suitable for OSH […]

  • Translating Strategic Plans into Desirable Results

    Objectives The Translating Strategic Plans into Desirable Results course is designed to help individuals and teams effectively execute strategic plans and achieve desired outcomes. This one-day training program focuses on the practical steps and techniques required to align organizational objectives, develop actionable plans, and drive successful implementation. Participants will gain the skills and strategies necessary […]

  • Certification Basic First Aid Training (BOFAC) + CPR Training + AED Training

    Objectives The Certification Basic First Aid Training (BOFAC) + CPR Training + AED Training is a comprehensive 2-day course designed to equip participants with essential first aid skills, CPR techniques, and AED operation knowledge. Participants will learn how to respond effectively to emergencies, provide life-saving interventions, and manage common injuries, illnesses, and medical conditions. The […]

  • Managing Expectation & Stress Management

    Managing Expectation & Stress Management (1 Day) Overview The modern workforce is facing unprecedented levels of stress and burnout, which can have a detrimental effect on both personal and professional wellbeing. From entry-level positions to executive roles, individuals of all ages and experience levels are feeling overwhelmed and undervalued. However, there is hope, and with […]

  • Delegation: The Art of Delegating Effectively

    Delegation: The Art of Delegating Effectively (1 day) Objectives The "Delegation: The Art of Delegating Effectively" course is designed to help participants develop the skills and knowledge required to effectively delegate tasks and responsibilities in a professional setting. Delegation is a crucial skill for leaders and managers as it empowers team members, improves productivity, and […]

  • Sales Strategies: Alignment towards Organizational Advancement

    Objectives The Sales Strategies: Alignment Towards Organizational Advancement course is a 2-day program designed to equip participants with the knowledge and skills to develop sales strategies that are strategically aligned with organizational goals and objectives. The course covers key areas such as understanding organizational goals, analyzing target markets, developing value propositions, optimizing the sales process, […]

  • Negotiating for results (hospitality sales focused)

    Kindly scan or click on the link below for your  Learning Registration.   For any enquiries, please contact us at:   UOA Academy Sdn Bhd UOA Corporate Tower, Lobby A, Avenue 10, The Vertical Bangsar South City, No 8 Jalan Kerinchi 59200 Kuala Lumpur, Malaysia. Tel: 6019 225 0942 / 6016 806 1760 / 6016 […]

  • Mastering Public Speaking & Presentation

    Mastering Public Speaking & Presentation (2 days) Objectives The "Mastering Public Speaking & Presentation" course is designed to equip participants with the skills, techniques, and confidence needed to deliver impactful and persuasive presentations in various professional settings. Through a combination of theory, practical exercises, and feedback sessions, participants will develop the necessary skills to engage, […]