Objectives
The Managing Performance, Disciplinary & Misconduct + Domestic Inquiry course is a two-day training program designed for HR professionals. Participants will learn how to effectively manage employee performance, handle disciplinary issues, and conduct domestic
inquiries while ensuring legal compliance and maintaining a positive work environment. The course covers performance management, identifying performance issues, legal considerations, disciplinary processes, conducting domestic inquiries, and mitigating risks.
Target Audience
The Managing Performance, Disciplinary & Misconduct + Domestic Inquiry course is designed for HR professionals, managers, supervisors, and anyone involved in managing employee performance, disciplinary issues, and conducting domestic inquiries within an organization
Learning Outcomes
● Understand the importance of effective performance management and disciplinary processes in maintaining a productive work environment.
● Identify performance issues and assess their impact on individual and organizational goals.
● Implement performance management strategies to address and improve employee performance.
● Navigate legal and ethical considerations in managing performance and disciplinary matters.
Course Outlines:
Session 1: Introduction to Performance Management
● Importance of performance management in organizational success
● Setting performance expectations and standards
● Performance management cycle and key components
Session 2: Identifying Performance Issues
● Recognizing signs of underperformance and performance gaps
● Objective vs. subjective measures of performance
● Addressing poor performance and establishing improvement plans
Session 3: Performance Discussions and Feedback
● Conducting effective performance discussions
● Giving constructive feedback to facilitate growth and improvement
● Goal setting and performance improvement plans
Session 4: Legal and Ethical Considerations in Performance Management
● Understanding legal implications and compliance requirements
● Ethical considerations in managing performance and disciplinary matters
● Ensuring fairness, equity, and non-discrimination
Day 2:
Session 5: Disciplinary Process and Procedures
● Understanding the disciplinary process and steps involved
● Documentation and evidence gathering in disciplinary cases
● Procedural fairness and natural justice principles
Session 6: Conducting Domestic Inquiries
● Purpose and process of domestic inquiries
● Gathering evidence and conducting interviews
● Preparing for the inquiry and presenting the case
Session 7: Disciplinary Actions and Sanctions
● Determining appropriate disciplinary actions based on misconduct severity
● Progressive discipline and consistency in disciplinary decisions
● Handling dismissals and termination processes
Session 8: Mitigating Risks and Creating a Positive Work Environment
● Implementing preventive measures to mitigate performance and disciplinary issues
● Strategies for creating a positive and supportive work environment
● Providing support and coaching for employee development
Session 9: Case Studies and Role-Play Exercises
● Analyzing real-life case studies
● Engaging in role-play exercises
● Group discussion and feedback
Session 10: Action Planning and Next Steps
● Developing an action plan to implement learned strategies and techniques
● Identifying areas for improvement in performance management and disciplinary processes
● Setting goals for ongoing learning and development in managing performance and disciplinary matters
