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Managing Performance, Disciplinary & Misconduct + Domestic Inquiry

August 16, 2023 - August 17, 2023

The Managing Performance, Disciplinary & Misconduct + Domestic Inquiry course is a two-day training program designed for HR professionals. Participants will learn how to effectively manage employee performance, handle disciplinary issues, and conduct domestic
inquiries while ensuring legal compliance and maintaining a positive work environment. The course covers performance management, identifying performance issues, legal considerations, disciplinary processes, conducting domestic inquiries, and mitigating risks.

Target Audience
The Managing Performance, Disciplinary & Misconduct + Domestic Inquiry course is designed for HR professionals, managers, supervisors, and anyone involved in managing employee performance, disciplinary issues, and conducting domestic inquiries within an organization

Learning Outcomes
● Understand the importance of effective performance management and disciplinary processes in maintaining a productive work environment.
● Identify performance issues and assess their impact on individual and organizational goals.
● Implement performance management strategies to address and improve employee performance.
● Navigate legal and ethical considerations in managing performance and disciplinary matters.

Course Outlines:
Session 1: Introduction to Performance Management
● Importance of performance management in organizational success
● Setting performance expectations and standards
● Performance management cycle and key components

Session 2: Identifying Performance Issues
● Recognizing signs of underperformance and performance gaps
● Objective vs. subjective measures of performance
● Addressing poor performance and establishing improvement plans

Session 3: Performance Discussions and Feedback
● Conducting effective performance discussions
● Giving constructive feedback to facilitate growth and improvement
● Goal setting and performance improvement plans

Session 4: Legal and Ethical Considerations in Performance Management
● Understanding legal implications and compliance requirements
● Ethical considerations in managing performance and disciplinary matters
● Ensuring fairness, equity, and non-discrimination

Day 2:
Session 5: Disciplinary Process and Procedures
● Understanding the disciplinary process and steps involved
● Documentation and evidence gathering in disciplinary cases
● Procedural fairness and natural justice principles

Session 6: Conducting Domestic Inquiries
● Purpose and process of domestic inquiries
● Gathering evidence and conducting interviews
● Preparing for the inquiry and presenting the case

Session 7: Disciplinary Actions and Sanctions
● Determining appropriate disciplinary actions based on misconduct severity
● Progressive discipline and consistency in disciplinary decisions
● Handling dismissals and termination processes

Session 8: Mitigating Risks and Creating a Positive Work Environment
● Implementing preventive measures to mitigate performance and disciplinary issues
● Strategies for creating a positive and supportive work environment
● Providing support and coaching for employee development

Session 9: Case Studies and Role-Play Exercises
● Analyzing real-life case studies
● Engaging in role-play exercises
● Group discussion and feedback

Session 10: Action Planning and Next Steps
● Developing an action plan to implement learned strategies and techniques
● Identifying areas for improvement in performance management and disciplinary processes
● Setting goals for ongoing learning and development in managing performance and disciplinary matters

RM 1,000.00 Per Person (HRD Corp Claimable Course)
Kindly scan or click on the link below for your 
Learning Registration.
For any enquiries, please contact us at:
UOA Academy Sdn Bhd
UOA Corporate Tower, Lobby A, Avenue 10, The Vertical
Bangsar South City, No 8 Jalan Kerinchi
59200 Kuala Lumpur, Malaysia.
Tel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517
Email: register@uoa-academy.com
Cancellation & Transfer
Please note that should this registration be cancelled fourteen (14) days before the day of the training, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice.
Disclaimer: UOA Academy reserves the right to make changes to the venue, date, and speaker, including cancellation of the workshop if warranted by circumstances beyond its control.



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August 16, 2023
August 17, 2023
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