Event Contingency Management (1 Day)

Objectives To equip frontline staff with the skills and knowledge to effectively manage and respond to unexpected situations during events, ensuring guest expectations are met even with last-minute requests or

Embrace Changes & Transform your Performance (2 Days)

Objectives The objective of this training is to empower individuals with the necessary skills and cultivate a mindset that enables them to effectively adapt to change and consistently enhance their

Developing & Embracing a Growth Mindset (2 Days)

Objectives The objective of this training is to enable participants to understand and internalize the principles of a growth mindset, equipping them with tools to challenge self-limiting beliefs and foster

Office Management & Administration (1 Day)

Objectives The Office Management & Administration course is designed to equip participants with a comprehensive skill set essential for effective office management and administration. The program aims to provide valuable

Handling Customer Complaints (2 Days)

Objectives The objective of the Handling Customer Complaints training program is to provide participants with a comprehensive understanding of the skills and knowledge necessary to effectively handle customer complaints and

Communication Skills Workshop (Bottom up & Top down) (1 day)

Objectives To enhance the English communication skills of frontline and backend staff, enabling them to interact more effectively with guests and colleagues, thereby improving guest satisfaction and operational efficiency. Target […]

ISO 45001 : 2018 Auditor Training (2 Days)

Objectives The ISO 45001:2018 Auditor Training is designed to provide participants with a thorough understanding of the ISO 45001:2018 standard and its principles for managing occupational health and safety (OHS). […]

Conflict Resolution Getting Along in the Workplace (2 Days)

Objectives Conflict is a natural part of any workplace, but when not effectively managed, it can hinder productivity, damage relationships, and impact overall team morale. This two-day training course focuses […]

Delegation: The Art of Delegating Effectively (2 days)

Objectives The "Delegation: The Art of Delegating Effectively" course is designed to help participants develop the skills and knowledge required to effectively delegate tasks and responsibilities in a professional setting. […]