Objectives
The Supervisory Development Programme is designed to equip supervisors with the essential mindset, skills, and tools required to lead effectively in today’s dynamic workplace. Through this programme, participants will develop a clear understanding of their roles and responsibilities as supervisors, while strengthening their self-awareness through personality and behavioural assessments. They will also learn to apply effective communication, leadership, and delegation techniques to build and motivate high-performing teams. In addition, the programme aims to enhance supervisors’ ability to monitor and review performance, provide constructive feedback, and apply problem-solving strategies to improve team and business outcomes. Ultimately, this programme seeks to create well-rounded supervisors who can successfully manage themselves, lead others with confidence, and contribute to the overall growth of the organisation.
Target Audience
This programme is designed for individuals who are currently in supervisory roles, newly appointed supervisors, or those being prepared to take on supervisory responsibilities in the near future. It is also suitable for team leaders, line managers, and executives who wish to strengthen their leadership and people management skills. The programme provides practical tools and insights that can be applied across industries, making it valuable for any professional seeking to enhance their effectiveness in managing themselves, their teams, and their business responsibilities.
Learning Outcomes
- Define supervisory management and the core competencies required. ● Identify their own personality and leadership styles, and how these impact their team. ● Apply effective behavioural, communication, and delegation skills.
- Supervise, coordinate, and synergise team performance to achieve goals. ● Provide constructive feedback, coaching, and performance reviews. ● Demonstrate a balanced role as a supervisor in managing self, others, and the business.
MODULE 1: GAIN THE MINDSET Understand & Explore
- Their role as a Supervisor
- How to balance both sets of skills?
- Difference between management and leadership
- Your Journey: – From a team member to a team leader
- Competencies of a supervisor
- Understand the tools for practical leadership skills to apply to work situations and challenges
MODULE 2: MANAGING PEOPLE
- Managing the expectations
- Managing team members
- Managing peers
- Managing your managers
MODULE 3: TIME – MANAGEMENT
- How to manage time?
- Prioritizing the To-Do List
- Delegating work
MODULE 4: COMMUNICATION
- Evaluate self in communication abilities
- Develop communication- oral and written
- Evaluate your natural Listening skills
- Acquire active listening skills
- Asking effective questions
- Understand how to communicate during meetings
- Being assertive
MODULE 5: RECOGNISING THE ACHIEVEMENTSUnderstand
- the relevance of recognizing the team members for their effort
- strategies for recognizing the team members
MODULE 6: TEAMWORK
- Understand team dynamics
- 5-step model of team-development
- Characteristics of a highly effective team
- Examine how to enhance the value and effectiveness of your team ● Identify opportunities for improving self and the team
- Create action- plan for applying the concepts and skills
MODULE 7: DELEGATION & ACCOUNTABILITY
- Importance of delegation and accountability
- Assess your current delegation and accountability strengths and areas for improvement
- Learn how to effectively communicate a delegated assignment to team members and follow through with them for accountability
MODULE 8: BUILDING TRUST
- Importance of trust to build productive relationships and achieving business results ● Identify the behaviours and actions that make and break trust
- How to rebuild lost or damaged trust?
- Create action plans and strategies for sustainability
MODULE 9: CONFLICT MANAGEMENT
- Develop awareness about your approach to managing differences at the workplace ● Explore root cause of differences and conflict
- Understand the distinctive approaches to managing differences and conflict MODULE 10: STRESS MANAGEMENT
- Identify situations and factors which lead to stress
- Understand how to handle high-pressure situations
- Explore possible outcomes when stress management techniques are employed
PRICING:
RM 2,200.00 Per Person (HRD Corp Claimable Course) + 8% SST
To inquire about pricing for our training, please contact us for a quote.
Kindly scan or click on the link below for your.
Learning Registration.
For any enquiries, please contact us at:
UOA Academy Sdn Bhd
Suite 1-2, Lower Level 1, City, The Horizon Annexe, Avenue 7,
Bangsar South, 59200 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur.
Tel: 6013 482 4810 / 6016 241 3517
Email: register@uoa-academy.com
Click Here for Registration & Further Details!
Please note that should this registration be cancelled fourteen (14) days before the day of the training, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer.
Disclaimer: UOA Academy reserves the right to make changes to the venue, date, and speaker, including cancellation of the workshop if warranted by circumstances beyond its control.
