Soft Skills and Attitude Training

Objectives

The objective of this training is to equip individuals with essential soft skills and a positive attitude to enhance their interpersonal effectiveness, teamwork, and adaptability. Participants will develop communication, problem-solving, and emotional intelligence skills, fostering a growth mindset and professional demeanor. This program aims to empower individuals to build stronger relationships, navigate challenges confidently, and contribute to a productive and harmonious work environment.

Target Audience

This training is ideal for professionals, team members, and leaders seeking to improve their interpersonal skills, adaptability, and workplace attitude. It is designed for individuals who want to enhance collaboration, communication, and problem-solving abilities, fostering a positive and effective presence in both personal and professional settings.

Learning Outcomes 

• Enhance interpersonal communication skills for effective collaboration and relationship-building.
• Develop emotional intelligence to navigate workplace dynamics and foster empathy.
• Cultivate a positive attitude and growth mindset to adapt to challenges and opportunities.
• Strengthen conflict resolution and problem-solving abilities for smoother teamwork.
• Build confidence and professionalism to make a lasting impact in workplace interactions.

Course Outlines: 

Day 1:

Module 1: Foundations of Soft Skills and Positive Attitude

• Understanding the importance of soft skills and attitude in personal and professional success.
• Identifying key soft skills for effective workplace interactions.
• Cultivating a positive mindset to enhance performance and resilience.

Module 2: Effective Communication and Active Listening

• Mastering verbal and non-verbal communication techniques.
• Practicing active listening to build trust and understanding.
• Overcoming communication barriers and delivering clear, impactful messages.

Module 3: Emotional Intelligence and Workplace Relationships

• Understanding and managing emotions for better self-regulation.
• Developing empathy to strengthen workplace connections.
• Handling difficult conversations with tact and professionalism.

Module 4: Problem-Solving and Conflict Resolution

• Identifying root causes of conflicts and addressing them constructively.
• Applying collaborative problem-solving techniques for win-win outcomes.
• Building strategies to maintain composure and a solution-focused attitude under pressure.

PRICING:

Please note that should this registration be cancelled fourteen (14) days before the day of the training, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer.

Disclaimer: UOA Academy reserves the right to make changes to the venue, date, and speaker,
including cancellation of the workshop if warranted by circumstances beyond its control.