Office Management & Administration (1 Day)

Objectives

The Office Management & Administration course is designed to equip participants with a comprehensive skill set essential for effective office management and administration. The program aims to provide valuable insights into the principles of organizational efficiency, effective communication, and efficient time management. Moreover, the course endeavors to foster leadership and decision-making skills that are directly relevant to the responsibilities associated with office management. Participants will emerge from the program well-prepared to contribute significantly to the smooth operation of office environments, promoting productivity and overall success.

Target Audience

This course is tailored for professionals working in office management, administrative roles, and individuals aspiring to enhance their skills in organizational efficiency. It is suitable for office managers, executive assistants, administrative coordinators, and those seeking foundational knowledge or looking to refine their expertise.

Learning Outcomes 

• Acquire a well-rounded skill set for effective office management.
• Gain insights into organizational efficiency, communication strategies, and time management principles.
• Develop leadership and decision-making skills relevant to office management responsibilities.
• Empower individuals to contribute significantly to the smooth operation of office environments.
• Foster productivity and success in office management through learned skills.
  

Course Outlines:

Day 1:

Module 1: Fundamentals of Office Management

• Understanding the role and responsibilities of office managers and administrators.
• Key principles of organizational efficiency.
• Establishing systems for smooth office operations.

Module 2: Effective Communication in the Workplace

• The importance of clear and professional communication.
• Strategies for improving verbal, written, and digital communication.
• Building positive relationships with colleagues, clients, and stakeholders.

Module 3: Time Management and Prioritization

• Techniques for managing time effectively in a fast-paced office environment.
• Tools for prioritizing tasks and meeting deadlines.
• Avoiding common time-wasting pitfalls and distractions.

Module 4: Leadership and Decision-Making in Office Administration

• Developing leadership skills for managing teams and projects.
• Effective decision-making frameworks for administrative roles.
• Delegation and collaboration to enhance productivity.

Module 5: Building a Productive Office Environment

• Creating systems and processes to improve efficiency.
• Promoting a positive and organized workspace culture.
• Using technology and tools to streamline administrative tasks.

PRICING:

RM 1,000.00 Per Person (HRD Corp Claimable Course) + 8% SST

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