ObjectivesThe "Managing Expectations & Stress Management" course is designed to equip participants with the skills to effectively manage expectations and navigate stress in both professional and personal contexts. The primary objectives include providing insights intoexpectation management strategies, offering practical stress management techniques, and fostering resilience in challenging situations. Target AudienceThis course is tailored for executives, […]

ObjectivesTime Management for Boosting Productivity course is a one-day training program designed to help individuals improve their time management skills and increase productivity. Participants will learn practical techniques and strategies to effectively manage their time, set priorities, and optimize their workflow. The course covers various topics, including prioritization, planning and scheduling, managing email and communication, […]

ObjectivesTo equip frontline staff with the skills and knowledge to effectively manage and respond to unexpected situations during events, ensuring guest expectations are met even with last-minute requests or unforeseen circumstances, while maintaining the highest level ofservice. Target AudienceThe target audience for this Event Contingency Management Training includes frontline staff of the UOA Hospitality group, […]