Interpersonal Skill

Objectives The objectives of the "Basic Fire Fighting & ERP Training" program, which includes a Fire Drill Exercise and Safety Awareness, are to provide participants with essential knowledge and skills to respond effectively in the event of a fire emergency. The program aims tofamiliarize participants with basic fire-fighting techniques, Emergency Response Procedures (ERPs), and to […]

ObjectivesThe Level 2: Microsoft Excel (Intermediate) program aims to provide participants with an in-depth understanding of intermediate Excel functionalities. The primary objectives include advancing participants' proficiency in data analysis, enhancing spreadsheet managementskills, and introducing them to more complex features of Microsoft Excel. Emphasis is placed on practical application, enabling participants to use Excel as a […]

Objectives"The Future Leadership: Building Today's Leaders of Tomorrow World" is a comprehensive course designed to equip participants with the knowledge, skills, and mindset required to lead effectively in an ever-evolving business landscape. The course focuses on developingthe leadership capabilities needed to navigate complex challenges, foster innovation, and inspire high-performing teams. Through interactive discussions, case studies, […]

ObjectivesThe "Managing Expectations & Stress Management" course is designed to equip participants with the skills to effectively manage expectations and navigate stress in both professional and personal contexts. The primary objectives include providing insights intoexpectation management strategies, offering practical stress management techniques, and fostering resilience in challenging situations. Target AudienceThis course is tailored for executives, […]

ObjectivesTime Management for Boosting Productivity course is a one-day training program designed to help individuals improve their time management skills and increase productivity. Participants will learn practical techniques and strategies to effectively manage their time, set priorities, and optimize their workflow. The course covers various topics, including prioritization, planning and scheduling, managing email and communication, […]

ObjectivesTo equip frontline staff with the skills and knowledge to effectively manage and respond to unexpected situations during events, ensuring guest expectations are met even with last-minute requests or unforeseen circumstances, while maintaining the highest level ofservice. Target AudienceThe target audience for this Event Contingency Management Training includes frontline staff of the UOA Hospitality group, […]