Objectives Sensory Awareness & Mindfulness (SAM) is a wellbeing programme designed to help employees slow down, reconnect with themselves, and build healthier ways to cope with stress and emotional fatigue.
Objectives This 2-day training program is designed to equip participants with the knowledge and skills to leverage Artificial Intelligence (AI) tools specifically aimed at enhancing time management and productivity. Through
Objectives Conflict is a natural part of any workplace, but when not effectively managed, it can hinder productivity, damage relationships, and impact overall team morale. This two-day training course focuses
Objectives This programme helps participants move beyond basic service delivery toward creating memorable customer experiences. Participants learn to anticipate needs, handle complaints with empathy, and deliver consistent excellence that builds
Objectives The objective of the Handling Customer Complaints training program is to provide participants with a comprehensive understanding of the skills and knowledge necessary to effectively handle customer complaints and
Objectives The ISO 45001 Occupational Health and Safety training is designed to establish and maintain practices that prioritize the health and safety of employees and other stakeholders. The brief objectives
Objectives The QLASSIC Awareness Course is designed to provide participants with a comprehensive understanding of the Quality Assessment System in Construction (QLASSIC). The programme equips participants with essential knowledge and […]
Objectives This programme is designed to help participants understand basic video production concepts and apply beginner-friendly filming and editing techniques using mobile devices. Participants will learn how to capture professional-looking corporate videos, apply simple filming frameworks, and edit short videos using mobile applications such as CapCut or Canva Video. The programme focuses on practical application […]
Objectives The Scaffolding Training programme is designed to equip participants with the essential knowledge and practical skills to provide effective instructional support in learning environments. The programme focuses on understanding scaffolding concepts, applying appropriate techniques, and tailoring support to learners’ needs to enhance engagement, understanding, and retention. This 1-day programme consolidates key concepts and practical […]
Introduction Training programs are vital for improving organizational performance, but evaluating their effectiveness is a significant challenge. Historically, training success has been measured through participant feedback and self-reported learning, often collected via "smile-sheets." While these methods are easy to use and tend to yield positive results, they fail to measure the true impact of the training—specifically, whether the learning is applied in the workplace […]
Objectives AI for People Leaders is a practical and interactive programme designed to equip leaders with the knowledge and skills to leverage Artificial Intelligence (AI) in managing people, improving productivity, and supporting better decision-making. As AI reshapes how work is done, leaders must learn to integrate technology responsibly while preserving empathy, trust, and human connection. […]
Objectives This 2-day in-person training equips managers and team leaders with the core competencies to lead high-performing teams in today’s dynamic workplace. Focused on Malaysian organisational realities, the course addresses […]