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Generation Gap: Closing the Generation in the Workplace

Objectives The Generation Gap: Closing the Generation Gap in the Workplace training program is designed to equip participants with the knowledge and skills to effectively manage generational differences in the workplace. Through interactive discussions, case studies, role plays, and practical exercises, participants will gain insights into the characteristics, values, and communication styles of different generations. […]

Etiquette & Protocol in Hospitality

Objectives 1. To provide the participants with adequate knowledge of food and beverage service incorporate with fine dining procedures. 2. imparting service Etiquette and Protocol guidelines and procedures focusing on the standard of services in accordance to a specific requirement and other form of services available in the industry 3. To acquire relevant knowledge pertaining […]