Objectives
This intensive two-day programme is designed to equip both established and emerging leaders with the foundational mindsets, trust-building skills, and personal resilience required to lead high-performing, innovative, and psychologically safe teams. By front-loading concepts such as safety and growth, participants are better prepared to address practical leadership challenges related to accountability and communication, transforming theoretical knowledge into immediate, actionable leadership behaviours.
Target Audience
This programme is designed for:
- Managers
- Supervisors
- Team Leaders
- High-Potential Individual Contributors
- Project Leads across all departments
Learning Outcomes
By the end of this programme, participants will be able to:
- Define their personal leadership philosophy and identify core leadership competencies
- Differentiate between a fixed and growth mindset and apply growth strategies to personal and team development
- Analyse and utilise the four levels of communication to achieve clarity and impact in professional settings
- Create and sustain psychological safety within teams
- Implement clear frameworks for setting expectations and providing feedback to strengthen accountability
- Develop personal and team resilience strategies to manage stress, adapt to change, and sustain performance
Course Outlines:
Day 1 – Building Trust, Mindset & Strategic Dialogue
Module 1: What Is Leadership
- Evolution of leadership: from command-and-control to influence and coaching
- Defining modern leadership: vision, values, and vulnerability
- Leader’s role in driving culture and engagement
Module 2: Psychological Safety – The Foundation of Trust
- Understanding psychological safety (Fearless Organization – Amy Edmondson)
- Link between safety, innovation, and team performance
- Four stages of psychological safety: learner, contributor, challenger, inclusion
Module 3: Growth vs Fixed Mindset
- Fixed vs growth mindset (Dr. Carol Dweck’s research)
- Reframing failure and the power of “yet”
- Strategies to foster a growth mindset in others
Day 2 – Accountability, Performance & Sustained Endurance
Module 4: Four Levels of Communication & Engagement
- Power of listening: active, empathic, and strategic listening
- Communicating for clarity using the four levels of communication
- Feedback using the Johari Window
Module 5: Mastering Accountability for Success
- CLEAR goals framework (Collaborative, Limited, Empowering, Actionable, Results-Oriented)
- Accountability ladder: ownership versus blame
- Holding others accountable with respect and empathy (Crucial Conversations framework)
- Closing the loop through follow-up and recognition
Module 6: Resilience
- Understanding the resilience loop (Predict, Prepare, Respond, Adapt)
- Managing leadership fatigue and personal energy
- Developing personal resilience strategies
- Building team resilience through collaboration and support
PRICING:
RM 2,200.00 Per Person (HRD Corp Claimable Course) + 8% SST
To inquire about pricing for our training, please contact us for a quote.
Kindly scan or click on the link below for your.
Learning Registration.
For any enquiries, please contact us at:
UOA Academy Sdn Bhd
Suite 1-2, Lower Level 1, City, The Horizon Annexe, Avenue 7,
Bangsar South, 59200 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur.
Tel: 6013 482 4810 / 6016 241 3517
Email: register@uoa-academy.com
Click Here for Registration & Further Details!
Please note that should this registration be cancelled fourteen (14) days before the day of the training, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer.
Disclaimer: UOA Academy reserves the right to make changes to the venue, date, and speaker, including cancellation of the workshop if warranted by circumstances beyond its control.
