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Office Management & Administration (2 days)
March 19, 2024 - March 20, 2024
Objectives
The Office Management & Administration course is designed to equip participants with a comprehensive skill set essential for effective office management and administration. The program aims to provide valuable insights into the principles of organizational efficiency, effective communication, and efficient time management. Moreover, the course endeavors to foster leadership and decision-making skills that are directly relevant to the responsibilities associated with office management. Participants will emerge from the program well-prepared to contribute significantly to the smooth operation of office environments, promoting productivity and overall success.
Target Audience
This course is tailored for professionals working in office management, administrative roles, and individuals aspiring to enhance their skills in organizational efficiency. It is suitable for office managers, executive assistants, administrative coordinators, and those seeking foundational knowledge or looking to refine their expertise.
Learning Outcomes
- Acquire a well-rounded skill set for effective office management.
- Gain insights into organizational efficiency, communication strategies, and time management principles.
- Develop leadership and decision-making skills relevant to office management responsibilities.
- Empower individuals to contribute significantly to the smooth operation of office environments.
- Foster productivity and success in office management through learned skills.
Course Outlines:
Day 1:
Module 1: Introduction to Effective Office Management
- Overview of the course objectives and structure
- Importance of comprehensive skill sets in office management
- Role of office managers and administrators in organizational success
Module 2: Foundational Skills for Office Management
- Administrative procedures and best practices
- Technology integration for enhanced efficiency
- Resource allocation and management in an office setting
Module 3: Principles of Organizational Efficiency
- Understanding organizational structures and their impact
- Strategies for optimizing organizational efficiency
- Case studies on successful organizational practices
Module 4: Communication Excellence in Office Environments
- Effective written communication skills
- Verbal communication strategies for various contexts
- Utilizing digital communication tools for enhanced collaboration
Day 2:
Module 5: Mastering Time Management
- Time management principles and techniques
- Prioritization strategies for increased productivity
- Practical exercises for time management mastery
Module 6: Leadership in Office Management
- Exploring various leadership styles
- Team building and collaboration in office settings
- Conflict resolution and interpersonal skills development
Module 7: Decision-Making for Office Managers
- Decision-making processes and considerations
- Analyzing real-world scenarios for effective decision-making
- Practical exercises to enhance decision-making skills
Module 8: Empowering Individuals for Success
- Empowering participants to contribute significantly to office environments
- Measuring success and productivity in office management
- Strategies for ongoing professional development
Pricing:
RM 1,500.00 Per Person (HRD Corp Claimable Course) + 6% SST
Kindly scan or click on the link below for your
Learning Registration.
For any enquiries, please contact us at:
UOA Academy Sdn Bhd
UOA Corporate Tower, Lobby A, Avenue 10, The Vertical
Bangsar South City, No 8 Jalan Kerinchi
59200 Kuala Lumpur, Malaysia.
Tel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517
Email: register@uoa-academy.com
Cancellation & Transfer
Please note that should this registration be cancelled fourteen (14) days before the day of the training, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer.
Disclaimer: UOA Academy reserves the right to make changes to the venue, date, and speaker,
including cancellation of the workshop if warranted by circumstances beyond its control.