Objectives The objective of the Handling Customer Complaints training program is to provide participants with a comprehensive understanding of the skills and knowledge necessary to effectively handle customer complaints and […]

Objectives To enhance the English communication skills of frontline and backend staff, enabling them to interact more effectively with guests and colleagues, thereby improving guest satisfaction and operational efficiency. Target […]

Objectives The ISO 45001:2018 Auditor Training is designed to provide participants with a thorough understanding of the ISO 45001:2018 standard and its principles for managing occupational health and safety (OHS). […]

Objectives Conflict is a natural part of any workplace, but when not effectively managed, it can hinder productivity, damage relationships, and impact overall team morale. This two-day training course focuses […]

Objectives The "Delegation: The Art of Delegating Effectively" course is designed to help participants develop the skills and knowledge required to effectively delegate tasks and responsibilities in a professional setting. […]

Objectives The Telephone Techniques and Handling Difficult Clients course aims to enhance participants' communication skills in telephone interactions and equip them with strategies to effectively manage challenging client interactions. The […]

Objectives The Essential First Aid, CPR, & AED Training course is designed to equip participants with fundamental skills in providing immediate assistance during medical emergencies. The primary objectives include training […]

We're currently updating the course outline. Please check back soon!   Kindly scan or click on the link below for your  Learning Registration.   For any enquiries, please contact us […]

We're currently updating the course outline. Please check back soon!   Kindly scan or click on the link below for your  Learning Registration.   For any enquiries, please contact us […]

Objectives The objective of the Scaffolding Training program is to equip participants with the necessary skills and knowledge to effectively provide instructional support in educational or training settings. The program aims to train individuals, such as educators, trainers, or facilitators, in implementing scaffolding techniques to guide learners through the acquisition of new skills and concepts. […]

Objectives The Level 1 Microsoft Excel (Fundamentals) course aims to provide participants with a foundational understanding of Excel's fundamental features and functionalities. The primary objective is to equip participants with essential skills, enabling them to navigate the Excel interface, create and format spreadsheets, perform basic calculations, and utilize key tools for data analysis. This course […]

Objectives This "HVAC System Controls: Level 2" course equips participants with advanced knowledge and skills necessary for effective HVAC system maintenance and optimization. Key objectives include deepening understanding of HVAC system components, controls, and operations; mastering advanced troubleshooting and diagnostic techniques; developing proficiency in preventive maintenance procedures; enhancing analytical and problem-solving skills for complex system […]