Objectives
Strata management is essential for the effective governance, maintenance, and sustainability of stratified properties such as condominiums, apartments, and mixed-use developments. This 2-day programme provides participants with a comprehensive introduction to strata management within the Malaysian legal and operational framework.
Participants will gain practical understanding of strata laws, governance structures, financial management, maintenance responsibilities, and common challenges faced by Joint Management Bodies (JMBs), Management Corporations (MCs), and managing agents. The programme focuses on real-world application to support compliance, transparency, and effective day-to-day strata operations
Target Audience
- Property and Facility Management Staff
- Joint Management Body (JMB) Members
- Management Corporation (MC) Council Members
- Building Managers and Site Supervisors
- Developers’ Representatives
- Administrative staff involved in strata properties
- Individuals new to strata management
Learning Outcomes
By the end of this programme, participants will be able to:
- Understand the fundamentals of strata management in Malaysia
- Identify key stakeholders and their roles and responsibilities
- Interpret basic requirements under Malaysian strata laws
- Support effective governance and decision-making processes
- Understand basic strata financial management and fund administration
- Handle common operational and resident-related issues professionally
Course Outline
Day 1 – Foundations of Strata Management & Legal Framework
Module 1: Introduction to Strata Management
- Definition and purpose of strata management
- Types of strata properties in Malaysia
- Importance of effective strata management
Module 2: Malaysian Strata Laws & Regulatory Framework
- Overview of the Strata Titles Act 1985
- Strata Management Act 2013 (SMA 2013)
- Role of the Commissioner of Buildings (COB)
- By-laws and compliance obligations
Module 3: Roles & Responsibilities of Stakeholders
- Roles of developers, JMB, MC, and managing agents
- Duties of council members
- Rights and obligations of parcel owners
- Managing agents’ scope of responsibility
Module 4: Governance, Meetings & Decision-Making
- Annual General Meeting (AGM) and Extraordinary General Meeting (EGM)
- Quorum, voting rights, and resolutions
- Record keeping and documentation
- Principles of good governance and transparency
Day 2 – Operations, Finance & Common Challenges
Module 5: Maintenance & Facilities Management
- Common property and shared facilities
- Preventive vs corrective maintenance
- Contractor selection and service monitoring
- Safety, cleanliness, and asset upkeep
Module 6: Financial Management in Strata
- Maintenance fund and sinking fund
- Budgeting and financial planning
- Collection of maintenance charges
- Basic financial reporting and accountability
Module 7: Managing Residents, Complaints & Disputes
- Communication with residents and tenants
- Handling complaints and conflict professionally
- Managing by-law breaches
- Role of the Strata Management Tribunal
Module 8: Common Issues & Best Practices in Strata Management
- Common operational and compliance issues
- Managing arrears and enforcement challenges
- Ethical practices and professionalism
- Developing action plans for effective strata management
RM 2,200.00 Per Person (HRD Corp Claimable Course) + 8% SST
To inquire about pricing for our training, please contact us for a quote.
Kindly scan or click on the link below for your.
Learning Registration.
For any enquiries, please contact us at:
UOA Academy Sdn Bhd
Suite 1-2, Lower Level 1, City, The Horizon Annexe, Avenue 7,
Bangsar South, 59200 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur.
Tel: 6013 482 4810 / 6016 241 3517
Email: register@uoa-academy.com
Click Here for Registration & Further Details!
Please note that should this registration be cancelled fourteen (14) days before the day of the training, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer.
Disclaimer: UOA Academy reserves the right to make changes to the venue, date, and speaker, including cancellation of the workshop if warranted by circumstances beyond its control.
