Objectives
The Conflict Resolution: Building an Environment to Boost Teamwork & Productivity course aims to equip participants with the essential skills to navigate and resolve conflicts in the workplace effectively. The primary objective is to provide comprehensive insights into conflict resolution strategies that foster a collaborative environment, ultimately enhancing teamwork and productivity. Participants will learn to identify, analyze, and address conflicts, creating a foundation for a positive and harmonious work atmosphere.
Target Audience
This course is tailored for professionals across all levels of an organization, including team leaders, managers and middle management. It is specifically designed for those seeking to enhance their conflict resolution skills to promote teamwork and productivity. The content is applicable to diverse industries and sectors where effective collaboration and conflict resolution are integral to organizational success.
Learning Outcomes
Course Outlines:
Day 1:
Module 1: Introduction to Conflict Resolution
Module 2: Comprehensive Insights into Conflict Resolution Strategies
Module 3: Conflict Identification, Analysis, and Addressing
Module 4: Effective Communication Techniques
Day 2:
Module 5: Active Listening and the Art of Negotiation
Module 6: Proactive Conflict Management
Module 7: Enhancing Teamwork and Productivity
Module 8: Cultivating a Positive Organizational Culture
Pricing:
Please note that should this registration be cancelled fourteen (14) days before the day of the training, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer.
Disclaimer: UOA Academy reserves the right to make changes to the venue, date, and speaker,
including cancellation of the workshop if warranted by circumstances beyond its control.