Objectives
The objective of this 2-day training programme is to equip participants with practical, hands-on knowledge and skills to effectively utilize ChatGPT and AI tools in the workplace. This programme enables participants to enhance productivity, streamline workflows, improve communication, and support better decision-making using AI. Participants will also understand ethical considerations, best practices, and real-world applications of AI tools across various job functions.
Target Audience
This programme is designed for:
- Professionals, executives, and managers
- Team leaders and supervisors
- HR, administration, operations, marketing, and support staff
- Organizations seeking to integrate AI tools into daily work processes
Learning Outcomes
By the end of this programme, participants will be able to:
- Understand the fundamentals of AI and ChatGPT and their impact on the workplace
- Use ChatGPT effectively to support daily work tasks and decision-making
- Apply prompt engineering techniques to get accurate and useful AI outputs
- Automate routine tasks and improve efficiency using AI tools
- Use AI ethically, responsibly, and securely in the workplace
- Apply AI tools for communication, reporting, analysis, and problem-solving
- Identify suitable AI tools for different job roles and business functions
Course Outlines:
Day 1: Foundations & Productivity with ChatGPT
Module 1: Introduction to AI & ChatGPT in the Workplace
- Overview of Artificial Intelligence and Generative AI
- Understanding how ChatGPT works
- Capabilities and limitations of ChatGPT
- Current AI trends and workplace impact
- Identifying opportunities for AI adoption in daily work
Module 2: Getting Started with ChatGPT – Practical Usage
- Navigating ChatGPT interface and features
- Understanding prompts and responses
- Do’s and Don’ts when using ChatGPT at work
- Hands-on practice: basic workplace prompts
- Common mistakes and how to avoid them
Module 3: Prompt Engineering for Better Results
- What is prompt engineering and why it matters
- Structuring effective prompts (role, task, context, format)
- Using follow-up prompts to refine output
- Examples of good vs poor prompts
- Hands-on exercises: job-specific prompt creation
Module 4: Using ChatGPT to Improve Productivity & Communication
- Drafting professional emails and responses
- Creating reports, summaries, and meeting minutes
- Preparing presentations, talking points, and content
- Brainstorming ideas and solutions faster
- Case examples: HR, admin, operations, and management use cases
Day 2: Automation, Ethics & Advanced Workplace Applications Module 5: Automating Routine Tasks with AI Tools
- Identifying tasks suitable for automation
- Using AI for scheduling, documentation, and workflows
- AI-assisted data, summarization, and reporting
- Integrating ChatGPT into daily work routines
- Productivity hacks using AI
Module 6: AI Tools Beyond ChatGPT for the Workplace
- Overview of popular AI tools (writing, design, data, productivity)
- Choosing the right AI tool for specific job roles
- Combining multiple AI tools for better outcomes
- Limitations and risks of over-reliance on AI
- Practical demonstrations and examples
Module 7: Ethical Considerations, Data Privacy & Best Practices
- Ethical implications of AI usage in organizations
- Data privacy, confidentiality, and compliance
- Managing bias, accuracy, and reliability of AI outputs
- Company policies and responsible AI usage
- Best practices for sustainable AI adoption
Module 8: AI for Decision-Making, Problem-Solving & Innovation
- Using AI to support analysis and decision-making
- AI-assisted problem-solving frameworks
- Creative thinking and innovation with AI
- Real-world case studies of AI in the workplace
- Action planning: applying AI after the training
PRICING:
RM 2,200.00 Per Person (HRD Corp Claimable Course) + 8% SST
To inquire about pricing for our training, please contact us for a quote.
Kindly scan or click on the link below for your.
Learning Registration.
For any enquiries, please contact us at:
UOA Academy Sdn Bhd
Suite 1-2, Lower Level 1, City, The Horizon Annexe, Avenue 7,
Bangsar South, 59200 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur.
Tel: 6013 482 4810 / 6016 241 3517
Email: register@uoa-academy.com
Click Here for Registration & Further Details!
Please note that should this registration be cancelled fourteen (14) days before the day of the training, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer.
Disclaimer: UOA Academy reserves the right to make changes to the venue, date, and speaker, including cancellation of the workshop if warranted by circumstances beyond its control.
