Objectives Environmental, Social and Governance (ESG) principles are no longer limited to top management or sustainability teams. In Malaysia, organisations are increasingly expected to demonstrate responsible business practices, regulatory compliance, […]
Objectives The program is designed to equip leaders with skills to drive change and lead teams strategically. It develops a mindset of adaptability and forward‑thinking in leadership. This program offers […]
Objectives Sensory Awareness & Mindfulness (SAM) is a wellbeing programme designed to help employees slow down, reconnect with themselves, and build healthier ways to cope with stress and emotional fatigue. […]
Objectives This 2-day training program is designed to equip participants with the knowledge and skills to leverage Artificial Intelligence (AI) tools specifically aimed at enhancing time management and productivity. Through […]
Objectives Conflict is a natural part of any workplace, but when not effectively managed, it can hinder productivity, damage relationships, and impact overall team morale. This two-day training course focuses […]
Objectives This programme helps participants move beyond basic service delivery toward creating memorable customer experiences. Participants learn to anticipate needs, handle complaints with empathy, and deliver consistent excellence that builds […]
Objectives The objective of the Handling Customer Complaints training program is to provide participants with a comprehensive understanding of the skills and knowledge necessary to effectively handle customer complaints and […]
Objectives The ISO 45001 Occupational Health and Safety training is designed to establish and maintain practices that prioritize the health and safety of employees and other stakeholders. The brief objectives […]
Objectives The QLASSIC Awareness Course is designed to provide participants with a comprehensive understanding of the Quality Assessment System in Construction (QLASSIC). The programme equips participants with essential knowledge and […]
Objectives This programme is designed to help participants understand basic video production concepts and apply beginner-friendly filming and editing techniques using mobile devices. Participants will learn how to capture professional-looking […]
Objectives The Scaffolding Training programme is designed to equip participants with the essential knowledge and practical skills to provide effective instructional support in learning environments. The programme focuses on understanding […]
Introduction Training programs are vital for improving organizational performance, but evaluating their effectiveness is a significant challenge. Historically, training success has been measured through participant feedback and self-reported learning, often collected via "smile-sheets." While these methods […]