Objectives The Telephone Techniques and Handling Difficult Clients course aims to enhance participants' communication skills in telephone interactions and equip them with strategies to effectively manage challenging client interactions. The […]
Objectives Effective workplace communication is essential for professionalism, efficiency, and organisational credibility. This 2-day programme equips participants with practical skills to communicate clearly and professionally through emails, written correspondence, and […]
Objectives The ISO 14001 – Awareness Training – Environmental Management Systems programme is designed to provide participants with a foundational understanding of ISO 14001 and its role in supporting effective […]