Objectives
This programme is designed for employees with basic English knowledge who want to communicate more clearly and confidently at work. It focuses on improving sentence structure, vocabulary, and everyday workplace communication. Participants will practise speaking, listening, reading, and basic writing skills commonly used in workplace situations. The programme supports participants in moving from basic understanding to more functional and confident workplace communication.
Target Audience
- Employees with basic English proficiency
- Staff who can communicate in simple English but lack confidence
- Employees who need to improve workplace communication skills
Learning Outcomes
- Communicate more clearly in common workplace situations
- Use correct sentence structures and expanded workplace vocabulary
- Participate in basic work-related conversations and discussions
- Write short and simple work-related messages and emails
Course Outlines
Day 1
Module 1: Strengthening English Fundamentals
- Reviewing basic grammar and sentence structure
- Expanding common workplace vocabulary
- Using correct tenses in daily work communication
Module 2: Speaking Clearly and Confidently
- Expressing ideas and opinions simply
- Asking questions and seeking clarification
- Improving pronunciation and clarity
Module 3: Workplace Communication Skills
- Communicating with colleagues and supervisors
- Handling simple telephone conversations
- Understanding and responding to instructions
Day 2
Module 4: Writing for the Workplace
- Writing simple emails and messages
- Using polite and professional language
- Avoiding common writing mistakes
Module 5: Listening and Understanding at Work
- Improving listening skills in meetings and discussions ● Understanding feedback and instructions
- Responding appropriately in conversations
Module 6: Practical Communication Practice
- Role-plays based on real workplace situations
- Guided speaking and writing exercises
- Practice with feedback and correction
PRICING:
RM 2,200.00 Per Person (HRD Corp Claimable Course) + 8% SST
To inquire about pricing for our training, please contact us for a quote.
Kindly scan or click on the link below for your.
Learning Registration.
For any enquiries, please contact us at:
UOA Academy Sdn Bhd
Suite 1-2, Lower Level 1, City, The Horizon Annexe, Avenue 7,
Bangsar South, 59200 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur.
Tel: 6013 482 4810 / 6016 241 3517
Email: register@uoa-academy.com

Click Here for Registration & Further Details!
Please note that should this registration be cancelled fourteen (14) days before the day of the training, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer.
Disclaimer: UOA Academy reserves the right to make changes to the venue, date, and speaker, including cancellation of the workshop if warranted by circumstances beyond its control.
