Events for February 4, 2026

Objectives Modern office professionals are required to manage increasing workloads, evolving technologies, and complex stakeholder expectations while maintaining professionalism and efficiency. This programme provides a structured and practical approach to office management and administrative excellence in today’s workplace. It addresses organisation, time and task management, communication, and working effectively with superiors. The programme also introduces […]

Objectives The "Managing Expectations & Stress Management" course is designed to equip participants with the skills to effectively manage expectations and navigate stress in both professional and personal contexts. The primary objectives include providing insights into expectation management strategies, offering practical stress management techniques, and fostering resilience in challenging situations. Target Audience This course is […]

Objectives The objective of the Handling Customer Complaints training program is to provide participants with a comprehensive understanding of the skills and knowledge necessary to effectively handle customer complaints and […]

Objectives The objective of the Handling Customer Complaints training program is to provide participants with a comprehensive understanding of the skills and knowledge necessary to effectively handle customer complaints and […]

Introduction Training programs are vital for improving organizational performance, but evaluating their effectiveness is a significant challenge. Historically, training success has been measured through participant feedback and self-reported learning, often […]