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DTSTART;VALUE=DATE:20230620
DTEND;VALUE=DATE:20230622
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SUMMARY:Supervisory Development Skills (2 Days)
DESCRIPTION:Objectives  \nThe Supervisory Development Skills course is designed to equip participants with the essential knowledge and skills to excel in their roles as supervisors. Through a combination of theoretical concepts\, practical exercises\, and case studies\, participants will develop the necessary competencies to effectively lead teams\, manage performance\, communicate effectively\, and handle common supervisory challenges. \nTarget Audience  \nSupervisors who would like to develop highly effective supervisory skills in order to professionally and successfully manage their teams. \nLearning Outcomes \nBy the end of the course\, participants will be able to: \n\nDefine the supervisor’s three roles and his/her related competencies for optimal performance\nApply the essential supervisory functions that are key for the success of the team\nUse powerful communication skills in order to maintain trust and boost cooperation\nImplement effective coaching/mentoring techniques to help the team progress and grow\nApply effective time management techniques to increase the productivity of the team \n\nCourse Outline \nMODULE 1: GAIN THE MINDSET \nUnderstand & Explore \n\nTheir role as a Supervisor\nDifference between management and leadership\nHow to balance both sets of skills?\nYour Journey: – From a team member to a team leader\nCompetencies of a supervisor\nUnderstand the tools for practical leadership skills to apply to work situations and challenges\n\nMODULE 2: MANAGING PEOPLE \n\nManaging the expectations\nManaging team members\nManaging peers\nManaging your managers\n\nMODULE 3: TIME – MANAGEMENT \n\nHow to manage time?\nPrioritizing the To-Do List\nDelegating work\n\nMODULE 4: COMMUNICATION \n\nEvaluate self in communication abilities\nDevelop communication- oral and written\nEvaluate your natural Listening skills\nAcquire active listening skills\nAsking effective questions\nUnderstand how to communicate during meetings\nBeing assertive\n\nMODULE 5: RECOGNISING THE ACHIEVEMENTS \nUnderstand \n\nthe relevance of recognizing the team members for their effort\nstrategies for recognizing the team members\n\nMODULE 6: TEAMWORK \n\nUnderstand team dynamics\n5-step model of team-development\nCharacteristics of a highly effective team\nExamine how to enhance the value and effectiveness of your team\nIdentify opportunities for improving self and the team\nCreate action- plan for applying the concepts and skills\n\nMODULE 7: DELEGATION & ACCOUNTABILITY \n\nImportance of delegation and accountability\nAssess your current delegation and accountability strengths and areas for improvement\nLearn how to effectively communicate a delegated assignment to team members and follow through with them for accountability\n\nMODULE 8: BUILDING TRUST \n\nImportance of trust to build productive relationships and achieving business results\nIdentify the behaviours and actions that make and break trust\nHow to rebuild lost or damaged trust?\nCreate action plans and strategies for sustainability\n\nMODULE 9: CONFLICT MANAGEMENT \n\nDevelop awareness about your approach to managing differences at the workplace\nExplore root cause of differences and conflict\nUnderstand the distinctive approaches to managing differences and conflict\n\nMODULE 10: STRESS MANAGEMENT \n\nIdentify situations and factors which lead to stress\nUnderstand how to handle high-pressure situations\nExplore possible outcomes when stress management techniques are employed\n\n\nPricing:\nRM 1\,000.00 Per Person (HRD Corp Claimable Course)\n \nKindly scan or click on the link below for your \nLearning Registration.\n \nFor any enquiries\, please contact us at:\n \nUOA Academy Sdn Bhd\nUOA Corporate Tower\, Lobby A\, Avenue 10\, The Vertical\nBangsar South City\, No 8 Jalan Kerinchi\n59200 Kuala Lumpur\, Malaysia.\nTel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517\nEmail: register@uoa-academy.com\n \n\nhttps://www.surveymonkey.com/r/uoaapb \n \nCancellation & Transfer\nPlease note that should this registration be cancelled fourteen (14) days before the day of the training\, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training\, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice.\n \nDisclaimer: UOA Academy reserves the right to make changes to the venue\, date\, and speaker\, including cancellation of the workshop if warranted by circumstances beyond its control.\n  \n\n  \nJoin Today!
URL:https://uoa-academy.com/events/supervisory-development-skills-2-days-3/
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