BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//UOA Academy - ECPv6.17.4.1//NONSGML v1.0//EN
CALSCALE:GREGORIAN
METHOD:PUBLISH
X-ORIGINAL-URL:https://uoa-academy.com
X-WR-CALDESC:Events for UOA Academy
REFRESH-INTERVAL;VALUE=DURATION:PT1H
X-Robots-Tag:noindex
X-PUBLISHED-TTL:PT1H
BEGIN:VTIMEZONE
TZID:Asia/Kuala_Lumpur
BEGIN:STANDARD
TZOFFSETFROM:+0800
TZOFFSETTO:+0800
TZNAME:+08
DTSTART:20230101T000000
END:STANDARD
END:VTIMEZONE
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240206
DTEND;VALUE=DATE:20240208
DTSTAMP:20240105T053112Z
CREATED:20240105T034118Z
LAST-MODIFIED:20240105T053112Z
UID:10974-1707177600-1707350399@uoa-academy.com
SUMMARY:Account Management & Client Retention (2 days)
DESCRIPTION:Objectives \nThe primary objective of the Account Management & Client Retention course is to equip professionals with the skills and strategies essential for effective account management and the retention of clients. The course aims to enhance participants’ ability to build strong client relationships\, maximize customer satisfaction\, and implement proactive account management practices that contribute to long-term client loyalty and business growth. \nTarget Audience \nThis course is designed for account managers\, middle management\, sales professionals\, and individuals responsible for managing client accounts and fostering client relationships. It is suitable for those seeking to refine their account management skills\, enhance client communication\, and implement effective retention strategies. Additionally\, it caters to business owners and managers who aim to improve overall customer satisfaction and client loyalty. \nLearning Outcomes  \n\nEnhance communication skills to build rapport and establish strong\, trust-based relationships with clients.\nLearn techniques for assessing and understanding client needs\, enabling the customization of services to meet individual client requirements.\nImplement client retention strategies to maximize customer satisfaction and foster long-term client loyalty.\nCultivate client advocacy by exceeding expectations\, providing exceptional service\, and creating positive client experiences.\n\n\nCourse Outlines: \nDay 1: \nModule 1: Build Knowledge of Strategic Account Management \n\nUnderstanding the strategic role of account management in business growth\nAligning client needs with organizational goals and objectives\n\nModule 2: Effective Communication for Client Relationships \n\nDeveloping strong communication skills to build rapport and trust\nTailoring communication styles to different client preferences\n\nModule 3: Client Needs Assessment Techniques \n\nImplementing effective techniques for assessing and understanding client needs\nCustomizing services to meet individual client requirements\n\nModule 4: Proactive Problem Resolution \n\nIdentifying potential issues and addressing client concerns proactively\nDeveloping problem-solving strategies to ensure client satisfaction\n\nDay 2: \nModule 5: Client Retention Strategies \n\nImplementing client retention strategies for long-term loyalty\nMaximizing customer satisfaction through personalized approaches\n\nModule 6:  Cross-Selling and Upselling Techniques \n\nLearning and applying techniques for cross-selling and upselling\nExpanding service offerings to meet additional client needs\n\nModule 7: Data Analysis for Client Insights \n\nUtilizing data analysis tools to gain insights into client behaviour\nApplying data-driven strategies for personalized account management\n\nModule 8: Building Client Advocacy \n\nCultivating client advocacy through exceptional service\n\nCreating positive client experiences to enhance brand loyalty and worth-of-mouth \nPricing: \nRM 1\,500.00 Per Person (HRD Corp Claimable Course) + 6% SST\n \nKindly scan or click on the link below for your \nLearning Registration.\n \nFor any enquiries\, please contact us at:\n \nUOA Academy Sdn Bhd\nUOA Corporate Tower\, Lobby A\, Avenue 10\, The Vertical\nBangsar South City\, No 8 Jalan Kerinchi\n59200 Kuala Lumpur\, Malaysia.\nTel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517\nEmail: register@uoa-academy.com\n \n\nhttps://www.surveymonkey.com/r/UOAAEX\n \nCancellation & Transfer\n\nPlease note that should this registration be cancelled fourteen (14) days before the day of the training\, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training\, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally\, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer. \nDisclaimer: UOA Academy reserves the right to make changes to the venue\, date\, and speaker\,\nincluding cancellation of the workshop if warranted by circumstances beyond its control. \n\n  \n\n  \nJoin Today!
URL:https://uoa-academy.com/events/account-management-client-retention/
ATTACH;FMTTYPE=image/png:https://uoa-academy.com/wp-content/uploads/2024/01/Account-Management-Client-Retention-1.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240206
DTEND;VALUE=DATE:20240208
DTSTAMP:20240105T053107Z
CREATED:20240105T034357Z
LAST-MODIFIED:20240105T053107Z
UID:10975-1707177600-1707350399@uoa-academy.com
SUMMARY:Basic Rigging
DESCRIPTION:Objectives \nThe Basic Rigging course is designed to provide participants with fundamental knowledge and skills essential for safe and efficient rigging operations. The course aims to ensure that participants understand the principles of rigging\, proper equipment usage\, and safety protocols\, enabling them to contribute to a secure working environment in industries that involve lifting and moving heavy loads.  \nTarget Audience \nThis course is specifically designed for all the executive\, middle management and senior managers that are involved in constructions and projects. The target audience includes those who are new to rigging operations or those seeking to refresh and enhance their basic rigging knowledge to ensure safety and compliance with industry standards. \nLearning Outcomes  \n\nEnhance communication skills specific to rigging operations\, covering hand signals and verbal communication\, enabling safe coordination of lifts.\nAcquire the ability to calculate loads and identify the center of gravity for different loads\, ensuring precision in lifting and movement procedures.\nGain familiarity with relevant industry regulations and standards\, ensuring preparedness for compliance and proactive risk mitigation.\n\n\nCourse Outlines: \nDay 1: \nModule 1: Introduction to Rigging Principles \n\nUnderstanding the fundamental principles of rigging operations\nOverview of the role of rigging in ensuring safe and efficient lifting and movement of heavy loads\n\nModule 2: Rigging Equipment Usage and Selection \n\nProficiency in the proper selection\, inspection\, and utilization of rigging equipment\nDetailed exploration of slings\, hoists\, and hardware used in rigging operations\n\nModule 3: Safety Protocols in Rigging \n\nImplementing safety protocols and best practices in rigging operations\nEnsuring a secure working environment during the lifting and movement of heavy loads\n\nModule 4: Communication Skills in Rigging \n\nEnhancing communication skills specific to rigging operations\nCovering hand signals and verbal communication techniques for safe coordination of lifts\n\nDay 2: \nModule 5: Load Calculation and Center of Gravity \n\nAcquiring the ability to calculate loads and identify the center of gravity for different loads\nEnsuring precision in lifting and movement procedures through load calculation techniques\n\nModule 6: Industry Regulations and Standards \n\nGaining familiarity with relevant industry regulations and standards\nEnsuring preparedness for compliance and proactive risk mitigation in rigging operations\n\nModule 7: Environmental Impact and Sustainability \n\nAssessing the environmental impact of rigging activities\nStrategies for promoting sustainability in rigging operations\n\n\nPricing:\n \nRM 1\,500.00 Per Person (HRD Corp Claimable Course) + 6% SST\n \nKindly scan or click on the link below for your \nLearning Registration.\n \nFor any enquiries\, please contact us at:\n \nUOA Academy Sdn Bhd\nUOA Corporate Tower\, Lobby A\, Avenue 10\, The Vertical\nBangsar South City\, No 8 Jalan Kerinchi\n59200 Kuala Lumpur\, Malaysia.\nTel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517\nEmail: register@uoa-academy.com\n \n\nhttps://www.surveymonkey.com/r/UOAAEX\n \nCancellation & Transfer\n\nPlease note that should this registration be cancelled fourteen (14) days before the day of the training\, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training\, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally\, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer. \nDisclaimer: UOA Academy reserves the right to make changes to the venue\, date\, and speaker\,\nincluding cancellation of the workshop if warranted by circumstances beyond its control. \n\n  \n\n  \nJoin Today! \n 
URL:https://uoa-academy.com/events/basic-rigging/
ATTACH;FMTTYPE=image/png:https://uoa-academy.com/wp-content/uploads/2024/01/Basic-Rigging.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240206
DTEND;VALUE=DATE:20240208
DTSTAMP:20240108T041135Z
CREATED:20240105T040606Z
LAST-MODIFIED:20240108T041135Z
UID:10981-1707177600-1707350399@uoa-academy.com
SUMMARY:Hazard Analysis and Critical Control Point (HACCP)
DESCRIPTION:Objectives \nThe Hazard Analysis and Critical Control Point (HACCP) course is designed to educate participants on systematic approaches to identify\, assess\, and control potential hazards in food production processes. The primary objective is to equip participants with the knowledge and skills needed to implement and manage an effective HACCP system\, ensuring food safety\, compliance with regulations\, and the prevention of foodborne illnesses. \nTarget Audience \nThis course is specifically designed for professionals within executives\, middle management\, senior managers\, and employees in the hospitality sector relevant to this course. It is well-suited for individuals aiming to deepen their comprehension of HACCP principles. Additionally\, it is tailored for those actively engaged in the development\, implementation\, and upkeep of food safety management systems. \nLearning Outcomes  \n\nDevelop proficiency in identifying potential hazards in food production processes.\nDevelop proficiency in identifying potential hazards in food production processes.\nAcquire skills in implementing effective control measures to mitigate identified risks.\nEmpower participants to contribute significantly to creating and maintaining a safe and compliant food handling environment within their professional capacities.\n\n\nCourse Outlines: \nDay 1: \nModule 1: Introduction to HACCP Principles \n\nExamine systematic methodologies for identifying\, assessing\, and controlling potential hazards in food production processes.\nEmphasize the critical role of HACCP in ensuring food safety\, regulatory compliance\, and the prevention of foodborne illnesses.\n\nModule 2: Fundamentals of Hazard Identification \n\nCultivate proficiency in recognizing potential hazards at various stages of food production.\nEmploy case studies and practical exercises to enhance skills in hazard identification.\n\nModule 3: Implementation of Control Measures \n\nDevelop skills in implementing effective control measures to mitigate identified risks.\nExplore best practices and real-world examples illustrating successful control measures application.\n\nDay 2: \nModule 4: Establishment of an Effective HACCP System \n\nDelve into the components and requirements of an effective HACCP system.\nProvide practical guidance on the development\, implementation\, and maintenance of robust food safety management systems.\n\nModule 5: Regulatory Compliance and Food Safety \n\nUnderstanding the regulatory landscape and compliance requirements related to HACCP.\nStrategies for ensuring alignment with food safety regulations and industry standards.\n\nModule 6: Prevention of Foodborne Illnesses \n\nUtilize case studies and scenarios focused on preventing foodborne illnesses through HACCP implementation.\nAnalyze real-world examples to underscore the pivotal role of HACCP in food safety.\n\nPricing:\n \nRM 1\,500.00 Per Person (HRD Corp Claimable Course) + 6% SST\n \nKindly scan or click on the link below for your \nLearning Registration.\n \nFor any enquiries\, please contact us at:\n \nUOA Academy Sdn Bhd\nUOA Corporate Tower\, Lobby A\, Avenue 10\, The Vertical\nBangsar South City\, No 8 Jalan Kerinchi\n59200 Kuala Lumpur\, Malaysia.\nTel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517\nEmail: register@uoa-academy.com\n \n\nhttps://www.surveymonkey.com/r/UOAAEX\n \nCancellation & Transfer\n\nPlease note that should this registration be cancelled fourteen (14) days before the day of the training\, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training\, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally\, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer. \nDisclaimer: UOA Academy reserves the right to make changes to the venue\, date\, and speaker\,\nincluding cancellation of the workshop if warranted by circumstances beyond its control. \n\n  \n\n  \nJoin Today! \n 
URL:https://uoa-academy.com/events/hazard-analysis-and-critical-control-point-haccp/
ATTACH;FMTTYPE=image/png:https://uoa-academy.com/wp-content/uploads/2024/01/Hazard-Analysis-and-Critical-Control-Point-HACCP.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240213
DTEND;VALUE=DATE:20240215
DTSTAMP:20240108T041454Z
CREATED:20240105T034717Z
LAST-MODIFIED:20240108T041454Z
UID:10976-1707782400-1707955199@uoa-academy.com
SUMMARY:Certification Basic First Aid Training (BOFAC) + CPR Training + AED Training (2 days)
DESCRIPTION:Objectives \nThe Certification Basic First Aid Training (BOFAC) + CPR Training + AED Training is a comprehensive 2-day course designed to equip participants with essential first aid skills\, CPR techniques\, and AED operation knowledge. Participants will learn how to respond effectively to emergencies\, provide life-saving interventions\, and manage common injuries\, illnesses\, and medical conditions. The course combines theoretical knowledge with hands-on practice\, simulations\, and role-play exercises to ensure participants develop the necessary skills and confidence to handle emergency situations. \nTarget Audience \nThe Certification Basic First Aid Training (BOFAC) + CPR Training + AED Training is specifically designed for individuals who are expected to perform first aid in their workplace. This comprehensive course is aimed at providing participants with the necessary knowledge and skills to effectively respond to medical emergencies and provide immediate care to injured or ill individuals.  \nLearning Outcomes  \n\nUnderstand the importance of basic first aid and CPR in emergency situations.\nDemonstrate proficiency in providing CPR to adults\, children\, and infants.\nOperate an Automated External Defibrillator (AED) effectively and safely.\nAssess and prioritize injuries and illnesses\, and provide appropriate first aid interventions.\n\n\nCourse Outlines: \nDay 1: \nModule 1: Introduction to Basic First Aid \n\nUnderstanding the importance of basic first aid skills in emergency situations\nLegal and ethical considerations in providing first aid\nAssessing and prioritizing the severity of injuries and illnesses\n\nModule 2: Basic Life Support (BLS) and Cardiopulmonary Resuscitation (CPR) \n\nOverview of basic life support techniques\nProper CPR techniques for adults\, children\, and infants\nHands-on practice of CPR skills using mannequins\n\nModule 3: Automated External Defibrillator (AED) Training \n\nIntroduction to AED devices and their role in cardiac emergencies\nProper operation and usage of an AED machine\nSimulated scenarios to practice AED usage in different situations\n\nModule 4: First Aid for Common Injuries and Illnesses \n\nManaging bleeding and wounds\nTreating burns\, fractures\, and sprains\nRecognizing and responding to choking\, allergic reactions\, and other medical emergencies\n\nModule 5: First Aid for Environmental Emergencies \n\nIdentifying and managing heatstroke\, hypothermia\, and other environmental emergencies\nUnderstanding the importance of proper hydration and sun protection\nProviding first aid for insect bites\, stings\, and allergic reactions\n\nDay 2: \nModule 6:  First Aid for Medical Conditions \n\nRecognizing and responding to heart attacks\, strokes\, and seizures\nManaging diabetes-related emergencies\nAdministering appropriate first aid for asthma attacks and other respiratory conditions\n\n\nModule 7: First Aid for Pediatric Emergencies \n\nSpecific considerations for providing first aid to infants and children\nManaging common pediatric emergencies\, such as fevers\, seizures\, and allergic reactions\nTechniques for comforting and calming distressed children during first aid situations\n\nModule 8: First Aid in Remote and Disaster Situations \n\nUnderstanding the unique challenges and considerations in remote and disaster settings\nEssential first aid skills for wilderness\, outdoor\, or remote locations\nPreparing and responding to natural disasters and other large-scale emergencies\n\nModule 9: Practical Scenarios and Role-Play Exercises \n\nEngaging in simulated emergency scenarios to apply first aid and CPR skills\nParticipating in role-play exercises to practice communication and coordination during emergencies\nReceiving feedback and guidance from instructors on performance and techniques\n\nModule 10: Certification Assessment \n\nFinal assessment to evaluate participants’ understanding and application of first aid and CPR skills\nCertification awarded upon successful completion of the assessment\n\nPricing:\n \nRM 1\,500.00 Per Person (HRD Corp Claimable Course) + 6% SST\n \nKindly scan or click on the link below for your \nLearning Registration.\n \nFor any enquiries\, please contact us at:\n \nUOA Academy Sdn Bhd\nUOA Corporate Tower\, Lobby A\, Avenue 10\, The Vertical\nBangsar South City\, No 8 Jalan Kerinchi\n59200 Kuala Lumpur\, Malaysia.\nTel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517\nEmail: register@uoa-academy.com\n \n\nhttps://www.surveymonkey.com/r/UOAAEX\n \nCancellation & Transfer\n\nPlease note that should this registration be cancelled fourteen (14) days before the day of the training\, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training\, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally\, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer. \nDisclaimer: UOA Academy reserves the right to make changes to the venue\, date\, and speaker\,\nincluding cancellation of the workshop if warranted by circumstances beyond its control. \n\n  \n\n  \nJoin Today! \n  \n 
URL:https://uoa-academy.com/events/certification-basic-first-aid-training/
ATTACH;FMTTYPE=image/png:https://uoa-academy.com/wp-content/uploads/2024/01/FIRST-AID-KIT-TRAINING.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240213
DTEND;VALUE=DATE:20240215
DTSTAMP:20240105T052927Z
CREATED:20240105T041529Z
LAST-MODIFIED:20240105T052927Z
UID:10983-1707782400-1707955199@uoa-academy.com
SUMMARY:Procedures for the Use of Violence
DESCRIPTION:Objectives \nThe “Procedures for the Use of Violence” training is designed to provide participants with a comprehensive understanding of protocols and guidelines related to the use of force in specific contexts. The primary objective is to equip participants with the knowledge and skills necessary to navigate situations where the use of violence may be required\, ensuring adherence to legal and ethical standards. The training aims to clarify the appropriate procedures for the application of force\, emphasizing the importance of responsible and justified actions. \nTarget Audience \nThis training is tailored for middle management\, executive\, manager who may require the responsible use of force. It is specifically designed for those seeking to enhance their understanding of the procedures and considerations surrounding the use of violence in their respective professions. The content is applicable to participants aiming to maintain public safety and uphold legal and ethical standards in situations that demand the use of force. \nLearning Outcomes  \n\nDevelopment of skills to assess and respond to potential threats in the workplace.\nEmpowerment to make informed decisions for ensuring the safety and security of employees\, assets\, and the workplace environment.\nFostering a culture of vigilance and awareness among employees.\nImplementation of crisis management strategies in a responsible and ethical manner.\n\n\nCourse Outlines: \nDay 1: \nModule 1: Legal and Ethical Considerations Foundations \n\nUnderstanding legal frameworks related to the use of force.\nDiscussion on ethical considerations in crisis management.\n\nModule 2: Procedures for Responsible Force Application \n\nIn-depth exploration of protocols for responsible force application.\nPractical scenarios and hands-on exercises.\n\nModule 3: Threat Assessment Skills \n\nDevelopment of skills to assess potential threats in the workplace.\nInteractive exercises and role-playing.\n\nModule 4: Informed Decision-Making Strategies  \n\nStrategies for making informed decisions to ensure safety and security.\nApplication through real-world case studies.\n\nDay 2: \nModule 5: Building a Culture of Vigilance \n\nTechniques for fostering a culture of vigilance among employees.\nStrategies for building resilience and preparedness.\n\nModule 6: Crisis Management Strategies \n\nImplementation of crisis management strategies responsibly and ethically.\nSimulation exercises for practical application.\n\nModule 7: Legal Considerations in the Use of Force \n\nDeep dive into legal considerations and implications.\nScenarios to understand legal ramifications.\n\nModule 8: Leadership in Crisis Situations  \n\nDeveloping leadership skills in crisis situations.\nCase studies on effective crisis leadership.\n\n\nPricing:\n \nRM 1\,500.00 Per Person (HRD Corp Claimable Course) + 6% SST\n \nKindly scan or click on the link below for your \nLearning Registration.\n \nFor any enquiries\, please contact us at:\n \nUOA Academy Sdn Bhd\nUOA Corporate Tower\, Lobby A\, Avenue 10\, The Vertical\nBangsar South City\, No 8 Jalan Kerinchi\n59200 Kuala Lumpur\, Malaysia.\nTel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517\nEmail: register@uoa-academy.com\n \n\nhttps://www.surveymonkey.com/r/UOAAEX\n \nCancellation & Transfer\n\nPlease note that should this registration be cancelled fourteen (14) days before the day of the training\, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training\, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally\, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer. \nDisclaimer: UOA Academy reserves the right to make changes to the venue\, date\, and speaker\,\nincluding cancellation of the workshop if warranted by circumstances beyond its control. \n\n  \n\n  \nJoin Today! \n 
URL:https://uoa-academy.com/events/procedures-for-the-use-of-violence/
ATTACH;FMTTYPE=image/png:https://uoa-academy.com/wp-content/uploads/2024/01/Procedures-for-the-Use-of-Violence.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240214
DTEND;VALUE=DATE:20240216
DTSTAMP:20240105T052939Z
CREATED:20240105T041006Z
LAST-MODIFIED:20240105T052939Z
UID:10982-1707868800-1708041599@uoa-academy.com
SUMMARY:Preventive Maintenance & Monitoring
DESCRIPTION:Objectives \nThe main objective of the Preventive Maintenance & Monitoring course is to equip professionals with the knowledge and skills required to implement effective preventive maintenance programs and monitoring systems. The course aims to instill a proactive approach to equipment and facility maintenance\, minimizing downtime\, reducing operational costs\, and extending the lifespan of assets. Participants will gain insights into creating and managing preventive maintenance plans and implementing monitoring techniques for optimal performance. \nTarget Audience \nThis course is designed for maintenance managers\, engineers\, technicians\, and facility managers responsible for ensuring the reliability and efficiency of equipment and facilities. It is suitable for individuals seeking to enhance their preventive maintenance strategies\, minimize unexpected breakdowns\, and maximize the operational lifespan of assets. Additionally\, it caters to professionals involved in the planning and execution of maintenance programs across various industries. \nLearning Outcomes  \n\nDevelop a comprehensive understanding of preventive maintenance principles and their importance in sustaining operational efficiency.\nGain skills in implementing monitoring systems to track equipment performance and identify potential issues before they escalate.\nUnderstand and adhere to safety and regulatory standards in preventive maintenance to ensure a secure and compliant working environment.\n\n\nCourse Outlines:\nDay 1: \nModule 1: Introduction to Preventive Maintenance Principles \n\nUnderstanding the significance of preventive maintenance in operational efficiency\nOverview of key principles and methodologies in preventive maintenance\n\nModule 2: Creating Effective Preventive Maintenance Plans \n\nDeveloping customized preventive maintenance plans for diverse equipment and facilities\nStrategies for scheduling and prioritizing preventive maintenance tasks\n\nModule 3: Implementation of Monitoring Systems \n\nIntroduction to monitoring systems for equipment performance tracking\nSelecting and implementing appropriate monitoring technologies\n\nModule 4: Proactive Fault Detection and Troubleshooting \n\nTechniques for proactive fault detection and early intervention\nTroubleshooting strategies to prevent equipment failures and minimize downtime\n\nDay 2: \nModule 5: Optimizing Equipment Performance \n\nStrategies to optimize equipment performance through preventive maintenance\nBalancing performance and efficiency considerations in maintenance activities\n\nModule 6: Cost-effective Preventive Maintenance Practices \n\nIdentifying and implementing cost-effective preventive maintenance practices\nBudgeting and resource allocation for optimal maintenance outcomes\n\nModule 7: Safety and Regulatory Compliance in Preventive Maintenance \n\nUnderstanding and adhering to safety and regulatory standards\nEnsuring a secure and compliant working environment during maintenance activities\n\nModule 8:  Continuous Improvement Strategies \n\nEstablishing a framework for continuous improvement in preventive maintenance\nIncorporating feedback and data insights to enhance maintenance strategies over time\n\nPricing:\n \nRM 1\,500.00 Per Person (HRD Corp Claimable Course) + 6% SST\n \nKindly scan or click on the link below for your \nLearning Registration.\n \nFor any enquiries\, please contact us at:\n \nUOA Academy Sdn Bhd\nUOA Corporate Tower\, Lobby A\, Avenue 10\, The Vertical\nBangsar South City\, No 8 Jalan Kerinchi\n59200 Kuala Lumpur\, Malaysia.\nTel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517\nEmail: register@uoa-academy.com\n \n\nhttps://www.surveymonkey.com/r/UOAAEX\n \nCancellation & Transfer\n\nPlease note that should this registration be cancelled fourteen (14) days before the day of the training\, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training\, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally\, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer. \nDisclaimer: UOA Academy reserves the right to make changes to the venue\, date\, and speaker\,\nincluding cancellation of the workshop if warranted by circumstances beyond its control. \n\n  \n\n  \nJoin Today! \n  \n 
URL:https://uoa-academy.com/events/preventive-maintenance-monitoring/
ATTACH;FMTTYPE=image/png:https://uoa-academy.com/wp-content/uploads/2024/01/Preventive-Maintenance-Monitoring.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240215
DTEND;VALUE=DATE:20240216
DTSTAMP:20240117T125250Z
CREATED:20240105T040201Z
LAST-MODIFIED:20240117T125250Z
UID:10980-1707955200-1708041599@uoa-academy.com
SUMMARY:Foundations of Performance Management
DESCRIPTION:Objectives \nThe Foundations of Performance Management course aims to provide participants with a comprehensive understanding of the principles and practices essential for effective performance management within organizational settings. The course focuses on equipping participants with the knowledge and skills to establish performance expectations\, conduct evaluations\, and implement strategies that drive continuous improvement and employee development. \nTarget Audience \nThis course is designed for human resources professionals\, executives\, supervisors\, and anyone involved in the performance management process within an organization. It caters to individuals seeking to enhance their understanding of performance management\, those responsible for conducting performance appraisals\, and those involved in fostering a culture of accountability and excellence within their teams. \nLearning Outcomes  \n\nAcquire a profound understanding of performance management foundations.\nLearn effective techniques for ongoing performance monitoring and feedback.\nDevelop the capability to identify and address performance gaps.\nEnhance skills in conducting fair and constructive performance evaluations\nImprove employee satisfaction through effective performance management practices.\n\n\nCourse Outlines: \nModule 1: Establishing Clear Performance Expectations \n\nDeveloping skills to set clear and measurable performance expectations.\nAligning performance expectations with organizational goals and objectives.\n\nModule 2: Identifying and Addressing Performance Gaps \n\nDeveloping the capability to identify performance gaps and areas for improvement.\nImplementing strategies to address and close performance gaps proactively.\n\nModule 3: Conducting Fair and Constructive Performance Evaluations \n\nRefining proficiency in conducting equitable and constructive performance assessments.\nEnsuring a thorough and unbiased evaluation of employee performance.\n\nModule 4: Aligning Individual Performance with Organizational Goals \n\nUnderstanding the importance of aligning individual performance with organizational objectives.\nDeveloping strategies to ensure a cohesive and goal-oriented approach.\n\nModule 5: Techniques for Ongoing Performance Monitoring and Feedback \n\nLearning effective techniques for continuous performance monitoring.\nProviding constructive and timely feedback to enhance employee performance.\n\n\nPricing:\n \nRM 1\,500.00 Per Person (HRD Corp Claimable Course) + 6% SST\n \nKindly scan or click on the link below for your \nLearning Registration.\n \nFor any enquiries\, please contact us at:\n \nUOA Academy Sdn Bhd\nUOA Corporate Tower\, Lobby A\, Avenue 10\, The Vertical\nBangsar South City\, No 8 Jalan Kerinchi\n59200 Kuala Lumpur\, Malaysia.\nTel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517\nEmail: register@uoa-academy.com\n \n\nhttps://www.surveymonkey.com/r/UOAAEX\n \nCancellation & Transfer\n\nPlease note that should this registration be cancelled fourteen (14) days before the day of the training\, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training\, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally\, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer. \nDisclaimer: UOA Academy reserves the right to make changes to the venue\, date\, and speaker\,\nincluding cancellation of the workshop if warranted by circumstances beyond its control. \n\n  \n\n  \nJoin Today! \n 
URL:https://uoa-academy.com/events/foundations-of-performance-management/
ATTACH;FMTTYPE=image/png:https://uoa-academy.com/wp-content/uploads/2024/01/Foundations-of-Performance-Management.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240219
DTEND;VALUE=DATE:20240221
DTSTAMP:20240117T125542Z
CREATED:20240105T035201Z
LAST-MODIFIED:20240117T125542Z
UID:10977-1708300800-1708473599@uoa-academy.com
SUMMARY:Competency Based Interviewing Skills
DESCRIPTION:Objectives \nThe Competency Based Interviewing Skills training is designed to equip participants with the essential skills and techniques required to conduct effective competency-based interviews. The primary objectives include developing the ability to assess candidates based on specific competencies\, improving interview consistency\, and enhancing the overall hiring process. Participants will learn to identify and evaluate key competencies relevant to job roles\, ensuring a thorough and objective assessment of candidates. \nTarget Audience \nThis training is designed for human resources professionals\, hiring managers\, recruiters\, and individuals involved in the recruitment and selection process within organizations. It caters to those seeking to enhance their interviewing skills\, improve the accuracy of candidate assessments\, and contribute to making informed and strategic hiring decisions. \nLearning Outcomes  \n\nRecognize and define the critical competencies essential for success in specific job roles.\nFormulate targeted and behaviorally-based interview questions aligned with identified competencies.\nConduct competency-based interviews with precision\, the selection of candidates who align with the organization’s competency requirements and overall strategic objectives.\n\nCourse Outlines:  \nDay 1:  \nModule 1: Introduction to Competency-Based Interviewing \n\nExplore the strategic importance of competency-based interviewing in the context of the hiring process.\nEstablish foundational principles and objectives for assessing candidates based on competencies. \n\nModule 2: Identifying Key Competencies  \n\nDefine and recognize critical competencies imperative for success in specific job roles.\nAlign identified competencies with organizational objectives and performance expectations.\n\nModule 3: Developing Structured Interview Questions \n\nFormulating targeted and behaviorally-based interview questions\nAligning interview questions with identified competencies to elicit meaningful candidate responses\n\nModule 4: Evaluation of Candidate Responses \n\nImplement effective techniques for systematically evaluating candidate responses to gauge competency levels.\nEstablish a structured approach to assessing and scoring candidate competencies objectively.\n\nDay 2: \nModule 5: Enhancing Interview Consistency \n\nEstablish and maintain a consistent\, standardized approach to competency-based interviews.\nMinimizing bias and ensuring fairness in the evaluation process. \n\nModule 6: Informed Decision-Making Through Competency Assessment \n\nUtilizing competency-based assessments to make informed and objective hiring decisions\nIncorporating competency evaluations into the overall decision-making process \n\nPricing:\n \nRM 1\,500.00 Per Person (HRD Corp Claimable Course) + 6% SST\n \nKindly scan or click on the link below for your \nLearning Registration.\n \nFor any enquiries\, please contact us at:\n \nUOA Academy Sdn Bhd\nUOA Corporate Tower\, Lobby A\, Avenue 10\, The Vertical\nBangsar South City\, No 8 Jalan Kerinchi\n59200 Kuala Lumpur\, Malaysia.\nTel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517\nEmail: register@uoa-academy.com\n \n\nhttps://www.surveymonkey.com/r/UOAAEX\n \nCancellation & Transfer\n\nPlease note that should this registration be cancelled fourteen (14) days before the day of the training\, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training\, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally\, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer. \nDisclaimer: UOA Academy reserves the right to make changes to the venue\, date\, and speaker\,\nincluding cancellation of the workshop if warranted by circumstances beyond its control. \n\n  \n\n  \nJoin Today! \n  \n 
URL:https://uoa-academy.com/events/competency-based-interviewing-skills/
ATTACH;FMTTYPE=image/png:https://uoa-academy.com/wp-content/uploads/2024/01/Competency-Based-Interviewing-Skills.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240219
DTEND;VALUE=DATE:20240221
DTSTAMP:20240117T125723Z
CREATED:20240105T041811Z
LAST-MODIFIED:20240117T125723Z
UID:10984-1708300800-1708473599@uoa-academy.com
SUMMARY:Property Development Process
DESCRIPTION:Objectives \nThe Property Development Process course is designed to provide participants with a comprehensive understanding of the end-to-end property development lifecycle. The primary objective is to equip individuals with the knowledge and skills necessary to navigate the complexities of property development\, from initial concept and feasibility studies to construction and project completion. Participants will gain insights into key considerations\, strategies\, and best practices essential for successful property development projects. \nTarget Audience \nThis course is tailored for professionals and stakeholders involved in the real estate and property development industry. It is specifically designed for developers\, project managers\, architects\, and individuals seeking a holistic understanding of the property development process. The content is applicable to both experienced practitioners aiming to enhance their skills and those entering the field seeking foundational knowledge. \nLearning Outcomes  \n\nImplement strategies for successful risk mitigation in property development.\nAcquire insights into sustainable and ethical considerations within real estate projects.\nBe empowered to contribute effectively to the planning\, execution\, and successful completion of property development endeavors.\nUnderstand the various phases\, from initial concept to feasibility studies\, construction\, and project completion.\n\nPricing:\n \nRM 1\,500.00 Per Person (HRD Corp Claimable Course) + 6% SST\n \nKindly scan or click on the link below for your \nLearning Registration.\n \nFor any enquiries\, please contact us at:\n \nUOA Academy Sdn Bhd\nUOA Corporate Tower\, Lobby A\, Avenue 10\, The Vertical\nBangsar South City\, No 8 Jalan Kerinchi\n59200 Kuala Lumpur\, Malaysia.\nTel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517\nEmail: register@uoa-academy.com\n \n\nhttps://www.surveymonkey.com/r/UOAAEX\n \nCancellation & Transfer\n\nPlease note that should this registration be cancelled fourteen (14) days before the day of the training\, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training\, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally\, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer. \nDisclaimer: UOA Academy reserves the right to make changes to the venue\, date\, and speaker\,\nincluding cancellation of the workshop if warranted by circumstances beyond its control. \n\n  \n\n  \nJoin Today! \n 
URL:https://uoa-academy.com/events/property-development-process/
ATTACH;FMTTYPE=image/png:https://uoa-academy.com/wp-content/uploads/2024/01/PROPERTY-DEVELOPMENT-PROCESS.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240219
DTEND;VALUE=DATE:20240221
DTSTAMP:20240117T130123Z
CREATED:20240105T052321Z
LAST-MODIFIED:20240117T130123Z
UID:10986-1708300800-1708473599@uoa-academy.com
SUMMARY:Workplace Hazardous Materials Information
DESCRIPTION:Objectives \nThe Workplace Hazardous Materials Information course is designed to provide participants with a comprehensive understanding of the safe handling\, use\, and communication of hazardous materials in the workplace. The primary objective is to equip individuals with the knowledge and skills necessary to recognize\, assess\, and control hazards associated with hazardous materials. Participants will learn the importance of effective communication and documentation through the Workplace Hazardous Materials Information System (WHMIS) to ensure a safe and compliant work environment. \nTarget Audience \nThis course is tailored for all the employees and employers in various industries where hazardous materials are present. It is specifically designed for employees\, supervisors\, executives\, senior managers\, and etc. The content is applicable to both those seeking an introduction to Workplace Hazardous Materials Information System and individuals aiming to refresh and enhance their knowledge. \nLearning Outcomes  \n\nGain a thorough understanding of Workplace Hazardous Materials Information System regulations and guidelines.\nAcquire skills to assess and control workplace hazards associated with hazardous materials.\nContribute to creating a safer work environment through hazard management.\nAlign actions with regulatory standards and best practices for workplace safety.\n\nCourse Outlines:  \nDay 1:  \nModule 1: Introduction to Hazardous Materials \n\nProvide an overview of hazardous materials within the workplace.\nEmphasize the significance of awareness and safe handling practices.\n\nModule 2: WHMIS Regulations and Guidelines \n\nConduct an in-depth examination of Workplace Hazardous Materials Information System (WHMIS) regulations.\nIlluminate guidelines for the safe handling\, use\, and communication of hazardous materials.\n\nModule 3: Recognition and Identification of Hazardous Materials \n\nDevelop techniques for the recognition and identification of hazardous materials.\nEngage participants in practical exercises for hands-on identification proficiency.\n\nModule 4: Interpretation of Safety Data Sheets (SDS) \n\nFoster understanding and interpretation skills regarding Safety Data Sheets (SDS).\nEquip participants to extract pertinent information for safe handling practices.\n\nDay 2: \nModule 5: Proper Labelling and Communication Protocols \n\nCommunicate guidelines for the proper labelling of hazardous materials.\nEstablish effective communication protocols within the workplace.\n\nModule 6: Hazard Assessment and Control \n\nCultivate skills in the assessment and control of workplace hazards.\nImplement strategies for comprehensive hazard management.\n\nModule 7: Cultivating a Safer Work Environment \n\nEmphasize the importance of individual and collective contributions to fostering a safe work environment.\nUtilize case studies to illustrate successful hazard management practices.\n\nModule 8: WHMIS Compliance and Best Practices \n\nFacilitate active participation in WHMIS compliance scenarios.\nGuide participants in aligning actions with regulatory standards and adopting best practices for workplace safety.\n\nPricing:\n \nRM 1\,500.00 Per Person (HRD Corp Claimable Course) + 6% SST\n \nKindly scan or click on the link below for your \nLearning Registration.\n \nFor any enquiries\, please contact us at:\n \nUOA Academy Sdn Bhd\nUOA Corporate Tower\, Lobby A\, Avenue 10\, The Vertical\nBangsar South City\, No 8 Jalan Kerinchi\n59200 Kuala Lumpur\, Malaysia.\nTel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517\nEmail: register@uoa-academy.com\n \n\nhttps://www.surveymonkey.com/r/UOAAEX\n \nCancellation & Transfer\n\nPlease note that should this registration be cancelled fourteen (14) days before the day of the training\, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training\, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally\, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer. \nDisclaimer: UOA Academy reserves the right to make changes to the venue\, date\, and speaker\,\nincluding cancellation of the workshop if warranted by circumstances beyond its control. \n\n  \n\n  \nJoin Today!
URL:https://uoa-academy.com/events/workplace-hazardous-materials-information/
ATTACH;FMTTYPE=image/png:https://uoa-academy.com/wp-content/uploads/2024/01/QUALITY-CONTROL-AND-PROCESS.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240227
DTEND;VALUE=DATE:20240229
DTSTAMP:20240105T052914Z
CREATED:20240105T042210Z
LAST-MODIFIED:20240105T052914Z
UID:10985-1708992000-1709164799@uoa-academy.com
SUMMARY:Quality Control & Safety
DESCRIPTION:Objectives \nThe Quality Control & Safety course is designed to equip participants with the knowledge and skills necessary to implement effective quality control measures and ensure a safe working environment. The primary objective is to provide comprehensive insights into quality management systems and safety protocols. Participants will learn to identify\, analyze\, and address quality issues while fostering a culture of safety in diverse industrial settings. The course aims to enhance participants’ understanding of quality control methodologies and safety regulations\, empowering them to contribute to organizational excellence and workplace well-being. \nTarget Audience \nThis course is tailored for employers who are positioned at middle management and those responsible for maintaining high standards of product quality and workplace safety. It is specifically designed for quality control managers\, middle management\, supervisors\, and individuals seeking to enhance their expertise in ensuring both quality and safety within their respective industries. The content is applicable to diverse sectors\, including manufacturing\, construction\, and service industries. \nLearning Outcomes  \n\nDemonstrate proficiency in implementing quality control measures to identify and rectify process deviations\, ensuring the production of high-quality goods and services.\nAcquire skills for creating and maintaining a safe working environment through strict adherence to safety regulations.\nConduct effective risk assessments and implement preventive measures to mitigate potential hazards.\nFoster a culture of excellence and well-being within the workplace.\n\n\nCourse Outlines:  \nDay 1:  \nModule 1: Introduction to Quality Control and Safety \n\nOverview of the importance of quality control and safety in diverse industrial settings.\nUnderstanding the role of middle management in maintaining high standards.\n\nModule 2: Quality Management Systems and Safety Protocols  \n\nComprehensive insights into quality management systems.\nExamination of safety protocols and their integration into daily operation\n\nModule 3: Identifying and Addressing Quality Issues \n\nEquip participants with techniques to identify\, analyze\, and address quality-related challenges.\nStrategies to foster a culture of safety within the workplace.\n\nModule 4: Quality Control Methodologies and Safety Regulations \n\nIn-depth exploration of quality control methodologies.\nUnderstanding and adherence to safety regulations in various sectors.\n\nDay 2: \nModule 5: Proficiency in Implementing Quality Control Measures \n\nPractical demonstrations of implementing quality control measures.\nIdentifying and rectifying process deviations for high-quality goods and services.\n\nModule 6: Creating and Maintaining a Safe Working Environment \n\nSkills development for creating a safe working environment.\nStrict adherence to safety regulations for workplace well-being.\n\nModule 7: Risk Assessment and Preventive Measures \n\nTechniques for conducting effective risk assessments.\nImplementation of preventive measures to mitigate potential hazards.\n\nModule 8: Fostering a Culture of Excellence and Well-being \n\nStrategies to foster a culture of excellence and well-being within the workplace.\nRole of middle management in promoting organizational success.\n\nPricing:\n \nRM 1\,500.00 Per Person (HRD Corp Claimable Course) + 6% SST\n \nKindly scan or click on the link below for your \nLearning Registration.\n \nFor any enquiries\, please contact us at:\n \nUOA Academy Sdn Bhd\nUOA Corporate Tower\, Lobby A\, Avenue 10\, The Vertical\nBangsar South City\, No 8 Jalan Kerinchi\n59200 Kuala Lumpur\, Malaysia.\nTel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517\nEmail: register@uoa-academy.com\n \n\nhttps://www.surveymonkey.com/r/UOAAEX\n \nCancellation & Transfer\n\nPlease note that should this registration be cancelled fourteen (14) days before the day of the training\, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training\, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally\, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer. \nDisclaimer: UOA Academy reserves the right to make changes to the venue\, date\, and speaker\,\nincluding cancellation of the workshop if warranted by circumstances beyond its control. \n\n  \n\n  \nJoin Today!
URL:https://uoa-academy.com/events/quality-control-safety/
ATTACH;FMTTYPE=image/png:https://uoa-academy.com/wp-content/uploads/2024/01/QUALITY-CHECK.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240227
DTEND;VALUE=DATE:20240228
DTSTAMP:20240118T020354Z
CREATED:20240105T035951Z
LAST-MODIFIED:20240118T020354Z
UID:10979-1708992000-1709078399@uoa-academy.com
SUMMARY:E-Filing Briefing Session
DESCRIPTION:Objectives \nThe E-Filing Briefing Session is designed to provide participants with a comprehensive understanding of electronic filing processes and systems. The primary objective is to equip participants with the knowledge and skills necessary to navigate\, utilize\, and optimize e-filing platforms effectively. The session aims to demystify e-filing procedures\, ensuring participants are proficient in submitting and managing electronic documents in compliance with regulatory standards. \nTarget Audience \nThis briefing session is tailored for professionals across various industries and sectors who engage in electronic filing processes. It is specifically designed for individuals involved in administrative roles\, legal professionals\, compliance officers\, and anyone responsible for managing and submitting documents electronically. The content is applicable to participants seeking to enhance their e-filing proficiency and efficiency within their respective roles. \nLearning Outcomes  \n\nUnderstanding the regulatory landscape governing e-filing.\nGain advanced skills in utilizing e-filing platforms.\nAcquire insights into best practices for efficient document submission.\nMaster efficient techniques for document management and retrieval.\nEmpowered to streamline e-filing processes for enhanced organizational efficiency.\nEnhance accuracy in document management through learned skills.\n\n\nCourse Outlines: \nModule 1: Introduction to Electronic Filing \n\nOverview of electronic filing processes and systems.\nImportance of e-filing in modern organizational workflows.\n\nModule 2: Navigating E-Filing Platforms \n\nAdept skills in navigating various e-filing platforms.\nHands-on exercises for practical proficiency.\n\nModule 3: Regulatory Landscape of E-Filing \n\nUnderstanding the regulatory framework governing e-filing.\nCompliance with e-filing protocols and standards.\n\nModule 4: Clarifying E-Filing Procedures \n\nClarifying complex e-filing procedures.\nEnsuring participant proficiency in submitting and managing electronic documents.\n\nModule 5: Mastering Document Management Techniques \n\nEfficient techniques for managing electronic documents.\nRetrieval strategies for seamless document access.\n\nModule 6: Streamlining E-Filing Processes \n\nEmpower participants to streamline their e-filing workflows.\nPractical tips for enhanced organizational efficiency.\n\n\nPricing:\n \nRM 1\,500.00 Per Person (HRD Corp Claimable Course) + 6% SST\n \nKindly scan or click on the link below for your \nLearning Registration.\n \nFor any enquiries\, please contact us at:\n \nUOA Academy Sdn Bhd\nUOA Corporate Tower\, Lobby A\, Avenue 10\, The Vertical\nBangsar South City\, No 8 Jalan Kerinchi\n59200 Kuala Lumpur\, Malaysia.\nTel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517\nEmail: register@uoa-academy.com\n \n\nhttps://www.surveymonkey.com/r/UOAAEX\n \nCancellation & Transfer\n\nPlease note that should this registration be cancelled fourteen (14) days before the day of the training\, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training\, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally\, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer. \nDisclaimer: UOA Academy reserves the right to make changes to the venue\, date\, and speaker\,\nincluding cancellation of the workshop if warranted by circumstances beyond its control. \n\n  \n\n  \nJoin Today! \n 
URL:https://uoa-academy.com/events/e-filing-briefing-session/
ATTACH;FMTTYPE=image/png:https://uoa-academy.com/wp-content/uploads/2024/01/E-Filing-Briefing-Session.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240227
DTEND;VALUE=DATE:20240229
DTSTAMP:20240105T053034Z
CREATED:20240105T035622Z
LAST-MODIFIED:20240105T053034Z
UID:10978-1708992000-1709164799@uoa-academy.com
SUMMARY:Conflict Resolution: Building an Environment to Boost Teamwork & Productivity
DESCRIPTION:Objectives \nThe Conflict Resolution: Building an Environment to Boost Teamwork & Productivity course aims to equip participants with the essential skills to navigate and resolve conflicts in the workplace effectively. The primary objective is to provide comprehensive insights into conflict resolution strategies that foster a collaborative environment\, ultimately enhancing teamwork and productivity. Participants will learn to identify\, analyze\, and address conflicts\, creating a foundation for a positive and harmonious work atmosphere. \nTarget Audience \nThis course is tailored for professionals across all levels of an organization\, including team leaders\, managers and middle management. It is specifically designed for those seeking to enhance their conflict resolution skills to promote teamwork and productivity. The content is applicable to diverse industries and sectors where effective collaboration and conflict resolution are integral to organizational success. \nLearning Outcomes  \n\nAdeptly apply a range of conflict resolution strategies to foster a collaborative work environment.\nEnhance teamwork and boost productivity through effective conflict resolution techniques.\nGain insights into and practice effective communication techniques\, active listening\, and the art of negotiation.\nProactively manage conflicts\, ensuring a constructive approach to building stronger team dynamics.\nContribute to cultivating a positive organizational culture through learned communication skills.\n\n\nCourse Outlines: \nDay 1:  \nModule 1: Introduction to Conflict Resolution \n\nOverview of the significance of conflict resolution in enhancing teamwork and productivity.\nUnderstanding the role of conflict resolution in creating a collaborative work environment.\n\nModule 2: Comprehensive Insights into Conflict Resolution Strategies \n\nIn-depth exploration of various conflict resolution strategies.\nApplication of strategies to foster a collaborative work environment.\n\nModule 3: Conflict Identification\, Analysis\, and Addressing \n\nTechniques for identifying\, analyzing\, and addressing conflicts in the workplace.\nCreating a foundation for a positive and harmonious work atmosphere.\n\nModule 4: Effective Communication Techniques \n\nInsights into effective communication techniques.\nPractice sessions to enhance communication skills in conflict resolution.\n\nDay 2: \nModule 5: Active Listening and the Art of Negotiation \n\nDeveloping active listening skills.\nMastering the art of negotiation to resolve conflicts positively.\n\nModule 6: Proactive Conflict Management \n\nProactive approaches to managing conflicts.\nConstructive approaches to building stronger team dynamics.\n\nModule 7: Enhancing Teamwork and Productivity \n\nApplication of conflict resolution techniques to enhance teamwork.\nStrategies for boosting productivity through effective conflict resolution.\n\nModule 8: Cultivating a Positive Organizational Culture \n\nContributions to cultivating a positive organizational culture.\nRole of effective communication in fostering a harmonious work atmosphere.\n\nPricing:\n \nRM 1\,500.00 Per Person (HRD Corp Claimable Course) + 6% SST\n \nKindly scan or click on the link below for your \nLearning Registration.\n \nFor any enquiries\, please contact us at:\n \nUOA Academy Sdn Bhd\nUOA Corporate Tower\, Lobby A\, Avenue 10\, The Vertical\nBangsar South City\, No 8 Jalan Kerinchi\n59200 Kuala Lumpur\, Malaysia.\nTel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517\nEmail: register@uoa-academy.com\n \n\nhttps://www.surveymonkey.com/r/UOAAEX\n \nCancellation & Transfer\n\nPlease note that should this registration be cancelled fourteen (14) days before the day of the training\, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training\, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally\, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer. \nDisclaimer: UOA Academy reserves the right to make changes to the venue\, date\, and speaker\,\nincluding cancellation of the workshop if warranted by circumstances beyond its control. \n\n  \n\n  \nJoin Today! \n  \n 
URL:https://uoa-academy.com/events/conflict-resolution-building-an-environment-to-boost-teamwork-productivity/
ATTACH;FMTTYPE=image/png:https://uoa-academy.com/wp-content/uploads/2024/01/Conflict-Resolution-Building-an-Environment-to-Boost-Teamwork-Productivity.png
END:VEVENT
END:VCALENDAR