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BEGIN:VEVENT
DTSTART;VALUE=DATE:20231205
DTEND;VALUE=DATE:20231207
DTSTAMP:20230720T201124Z
CREATED:20230720T182209Z
LAST-MODIFIED:20230720T201124Z
UID:8354-1701734400-1701907199@uoa-academy.com
SUMMARY:Microsoft Word: Reporting with Excellence
DESCRIPTION:Objectives\nMicrosoft Word is a powerful tool for creating professional reports that effectively communicate information. This two-day training course focuses on developing the skills needed to produce high-quality reports using Microsoft Word. Participants will learn how to leverage the advanced features and formatting capabilities of Word to create visually appealing and well-structured reports. Through hands-on exercises and practical examples\, participants will gain the knowledge and confidence to create reports with excellence. \nTarget Audience\nThis course on “Microsoft Word: Reporting with Excellence” is designed for professionals\, employees\, managers\, and students who want to enhance their skills in creating professional reports using Microsoft Word. It is suitable for individuals who already have a basic understanding of Word and want to improve their report writing capabilities. \nLearning Outcomes\n● Understand the key elements of a well-structured report.\n● Utilize Microsoft Word’s advanced features to enhance report formatting.\n● Incorporate tables\, charts\, and graphics to visually represent data.\n● Apply referencing and citation features to maintain accuracy and credibility.\n● Proofread and edit reports for clarity\, conciseness\, and professionalism. \nCourse Outlines:\nModule 1: Introduction to Report Writing\n● Importance of embracing change in a fast-paced world\n● Understanding the purpose and structure of reports.\n● Key elements of a well-written report\n● Planning and organizing report content effectively \nModule 2: Advanced Formatting Techniques\n● Formatting text\, paragraphs\, and headings consistently.\n● Using styles and templates for efficient formatting.\n● Customizing page layout\, margins\, and spacing. \nModule 3: Designing Professional Cover Pages and Headers/Footers\n● Creating visually appealing cover pages with logos and titles.\n● Adding headers and footers with page numbers\, dates\, and document information.\n● Incorporating headers and footers specific to report sections. \nModule 4: Visualizing Data with Tables\, Charts and Graphics\n● Creating and formatting tables to present data effectively.\n● Inserting and customizing charts and graphs.\n● Incorporating relevant images\, shapes\, and icons. \nDay 2\nModule 5: Organizing Content with Page and Section Breaks\n● Inserting page breaks and section breaks to control layout.\n● Managing headers\, footers\, and page numbering in different report sections.\n● Creating multiple columns and different page orientations within a report. \nModule 6: Referencing and Citation Features\n● Using built-in referencing tools for citations and bibliographies.\n● Adding footnotes and endnotes for additional information.\n● Cross-referencing headings\, figures\, and tables within the report. \nModule 7: Customizing and Automating Formatting\n● Creating and modifying styles for consistent formatting.\n● Using templates and themes to apply pre-designed formatting.\n● Automating table of contents and other document elements. \nModule 8: Proofreading and Editing for Professionalism\n● Techniques for proofreading and editing reports effectively.\n● Checking for grammar\, spelling\, and punctuation errors.\n● Improving clarity\, conciseness\, and overall professionalism. \nModule 9: Saving and Exporting Reports\n● Saving reports in different formats (e.g.\, PDF\, Word\, HTML).\n● Packaging reports for easy sharing and distribution.\n● Ensuring compatibility and accessibility of exported reports. \nPricing:\nRM 1\,000.00 Per Person (HRD Corp Claimable Course)\n \nKindly scan or click on the link below for your \nLearning Registration.\n \nFor any enquiries\, please contact us at:\n \nUOA Academy Sdn Bhd\nUOA Corporate Tower\, Lobby A\, Avenue 10\, The Vertical\nBangsar South City\, No 8 Jalan Kerinchi\n59200 Kuala Lumpur\, Malaysia.\nTel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517\nEmail: register@uoa-academy.com\n \n\nhttps://www.surveymonkey.com/r/uoaapb \n \nCancellation & Transfer\nPlease note that should this registration be cancelled fourteen (14) days before the day of the training\, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training\, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice.\n \nDisclaimer: UOA Academy reserves the right to make changes to the venue\, date\, and speaker\, including cancellation of the workshop if warranted by circumstances beyond its control.\n  \n\n  \nJoin Today!
URL:https://uoa-academy.com/events/microsoft-word-reporting-with-excellence-2/
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20231208
DTEND;VALUE=DATE:20231209
DTSTAMP:20230720T200952Z
CREATED:20230720T183248Z
LAST-MODIFIED:20230720T200952Z
UID:8358-1701993600-1702079999@uoa-academy.com
SUMMARY:Developing & Embracing Growth Mindset
DESCRIPTION:Objectives\nThe Developing & Embracing Growth Mindset course is designed to help individuals cultivate a growth mindset\, which is the belief that abilities and intelligence can be developed through dedication\, effort\, and a willingness to learn. This two-day training program will\nprovide participants with the knowledge and strategies to overcome limiting beliefs\, embrace challenges\, persist through setbacks\, and foster a culture of continuous growth and improvement. Through interactive activities\, discussions\, and self-reflection\, participants will\ndevelop the mindset and skills necessary to thrive personally and professionally. \nDuration: 2 days\nTarget Audience\nThe Developing & Embracing Growth Mindset course is suitable for individuals at all levels within an organization who want to foster a growth mindset and cultivate personal and professional development. It is beneficial for employees\, managers\, leaders\, and individuals\nseeking to overcome limiting beliefs\, embrace challenges\, and promote a culture of continuous learning and growth. \nLearning Outcomes\n● Understand the concept of growth mindset and its importance in personal and professional development.\n● Identify and challenge limiting beliefs that hinder personal and professional growth.\n● Embrace challenges as opportunities for growth and develop persistence in the face of setbacks.\n● Implement effective learning strategies and leverage effort to continuously improve skills. \nCourse Outlines:\nDay 1:\nSession 1: Introduction to Growth Mindset\n● Understanding the concept of growth mindset\n● Differentiating between fixed and growth mindsets\n● Recognizing the benefits of adopting a growth mindset \nSession 2: Self-Awareness and Limiting Beliefs\n● Identifying personal limiting beliefs and their impact\n● Challenging and reframing limiting beliefs\n● Cultivating self-awareness for growth and development \nSession 3: Embracing Challenges and Persistence\n● Embracing challenges as opportunities for growth\n● Strategies for maintaining motivation and persistence\n● Overcoming fear of failure and embracing a growth mindset \nSession 4: Effort and Learning Strategies\n● The role of effort and deliberate practice in skill development\n● Identifying effective learning strategies for continuous improvement\n● Developing a growth-oriented approach to learning and development \nDay 2:\nSession 5: Resilience and Adaptability\n● Building resilience to bounce back from setbacks\n● Developing adaptability to navigate change and uncertainty\n● Strategies for maintaining a positive and growth-oriented mindset \nSession 6: Embracing Feedback and Criticism\n● Receiving and leveraging feedback for growth\n● Constructive ways to provide feedback to others\n● Overcoming defensiveness and using feedback to improve \nSession 7: Cultivating a Growth Mindset Culture\n● Strategies for promoting a growth mindset in teams and organizations\n● Creating an environment that encourages learning and development\n● Building collaboration\, support\, and a growth-oriented community \nSession 8: Goal Setting and Growth Plans\n● Setting meaningful goals aligned with a growth mindset\n● Developing action plans for personal and professional growth\n● Tracking progress and celebrating achievements \nSession 9: Applying Growth Mindset in Everyday Life\n● Integrating growth mindset principles into daily routines and activities\n● Overcoming obstacles and self-imposed limitations\n● Sustaining a growth mindset for long-term success \nSession 10: Reflection and Next Steps\n● Reflecting on the learning journey and personal growth\n● Identifying areas for continued growth and development\n● Creating a plan for ongoing application and reinforcement of a growth mindset \nPricing:\nRM 900.00 Per Person (HRD Corp Claimable Course)\n \nKindly scan or click on the link below for your \nLearning Registration.\n \nFor any enquiries\, please contact us at:\n \nUOA Academy Sdn Bhd\nUOA Corporate Tower\, Lobby A\, Avenue 10\, The Vertical\nBangsar South City\, No 8 Jalan Kerinchi\n59200 Kuala Lumpur\, Malaysia.\nTel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517\nEmail: register@uoa-academy.com\n \n\nhttps://www.surveymonkey.com/r/uoaapb \n \nCancellation & Transfer\nPlease note that should this registration be cancelled fourteen (14) days before the day of the training\, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training\, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice.\n \nDisclaimer: UOA Academy reserves the right to make changes to the venue\, date\, and speaker\, including cancellation of the workshop if warranted by circumstances beyond its control.\n  \n\n  \nJoin Today!
URL:https://uoa-academy.com/events/developing-embracing-growth-mindset-3/
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20231213
DTEND;VALUE=DATE:20231215
DTSTAMP:20230720T200848Z
CREATED:20230720T183703Z
LAST-MODIFIED:20230720T200848Z
UID:8360-1702425600-1702598399@uoa-academy.com
SUMMARY:Level 3: Microsoft Excel (Advance)
DESCRIPTION:LEVEL 3: Microsoft Excel (Advance) (2 Days)\nObjectives\nThe Microsoft Excel (Advanced) course is designed to enhance participants’ proficiency in using Excel for advanced data analysis\, automation\, and visualization. Over the course of two days\, participants will dive deep into Excel’s advanced features\, functions\, and\ntechniques. Through hands-on exercises and practical examples\, participants will gain the skills and confidence to work with complex formulas\, create dynamic reports\, automate repetitive tasks\, and unlock the full potential of Excel for advanced data analysis. \nTarget Audience\nThis advanced Microsoft Excel course is designed for professionals\, analysts\, data scientists\, and individuals who already have a solid foundation in Excel and want to enhance their skills in data analysis\, automation\, and visualization. It is suitable for individuals who\nregularly work with large datasets\, perform complex calculations\, create dynamic reports\, and seek to optimize their productivity using Excel’s advanced features. \nLearning Outcomes\n● Utilize advanced formulas\, functions\, and data analysis tools in Excel.\n● Work with large datasets\, filtering\, sorting\, and advanced data manipulation.\n● Create dynamic reports using pivot tables\, slicers\, and advanced charting techniques.\n● Automate tasks and workflows using macros and VBA (Visual Basic for Applications).\n● Perform advanced data analysis\, including goal seeking\, scenarios\, and solver. \nCourse Outlines:\nDay 1\nModule 1: Advanced Function and Formulas\n● Using logical functions (IF\, AND\, OR) for complex data analysis.\n● Working with lookup functions (VLOOKUP\, HLOOKUP\, INDEX\, MATCH).\n● Utilizing statistical functions (AVERAGEIF\, COUNTIFS\, SUMIFS) for advanced calculations. \nModule 2: Data Manipulation and Analysis\n● Sorting and filtering data effectively in large datasets.\n● Working with data validation and conditional formatting.\n● Advanced data manipulation techniques using functions (TEXT\, CONCATENATE\, etc.). \nModule 3: Dynamic Reporting with PivotTables and Charts\n● Creating and customizing PivotTables for data summarization and analysis.\n● Using slicers and timelines to interactively filter and analyze data.\n● Advanced charting techniques\, including combo charts and dynamic chart ranges. \nDay 2:\nModule 4: Automation with Macros and VBA\n● Recording and editing macros for automating repetitive tasks.\n● Introduction to VBA programming for advanced automation.\n● Creating user-defined functions (UDFs) to extend Excel’s capabilities. \nModule 5: Advanced Data Analysis\n● Goal seeking and data modeling for what-if analysis.\n● Scenario analysis and using data tables for sensitivity analysis.\n● Solver tool for optimization and constraint-based analysis. \nModule 6: Collaboration and Workbook Management\n● Sharing and protecting workbooks with advanced security settings.\n● Tracking changes and comments for collaborative work.\n● Managing multiple worksheets and workbooks efficiently. \nModule 7: Excel Tips\, Shortcuts\, and Best Practices\n● Time-saving tips\, keyboard shortcuts\, and productivity-enhancing features.\n● Data validation techniques and error handling best practices. \nPricing:\nRM 1\,000.00 Per Person (HRD Corp Claimable Course)\n \nKindly scan or click on the link below for your \nLearning Registration.\n \nFor any enquiries\, please contact us at:\n \nUOA Academy Sdn Bhd\nUOA Corporate Tower\, Lobby A\, Avenue 10\, The Vertical\nBangsar South City\, No 8 Jalan Kerinchi\n59200 Kuala Lumpur\, Malaysia.\nTel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517\nEmail: register@uoa-academy.com\n \n\nhttps://www.surveymonkey.com/r/uoaapb \n \nCancellation & Transfer\nPlease note that should this registration be cancelled fourteen (14) days before the day of the training\, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training\, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice.\n \nDisclaimer: UOA Academy reserves the right to make changes to the venue\, date\, and speaker\, including cancellation of the workshop if warranted by circumstances beyond its control.\n  \n\n  \nJoin Today!
URL:https://uoa-academy.com/events/level-3-microsoft-excel-advance/
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20231219
DTEND;VALUE=DATE:20231221
DTSTAMP:20230720T200811Z
CREATED:20230720T184132Z
LAST-MODIFIED:20230720T200811Z
UID:8362-1702944000-1703116799@uoa-academy.com
SUMMARY:Essential Skills for Communication Success in a Corporate World
DESCRIPTION:Objectives\nEffective communication skills are crucial for success in the corporate world. This two-day course aims to equip participants with essential communication techniques and strategies to excel in various workplace scenarios. From mastering verbal and non-verbal communication\nto handling challenging conversations\, participants will develop the skills necessary to build strong professional relationships and foster a positive and productive work environment. \nTarget Audience\nThis course is designed for professionals at various levels in the corporate world who want to enhance their communication skills. It is suitable for employees from different departments and roles\, including managers\, team leaders\, project coordinators\, customer service\nrepresentatives\, and any other individuals seeking to improve their communication effectiveness in a corporate setting. \nLearning Outcomes\n● Demonstrate improved verbal communication skills\, including clear articulation\, effective presentation techniques\, and the use of positive language.\n● Display proficiency in active listening\, enabling them to understand others better and respond appropriately.\n● Utilize non-verbal communication cues\, such as body language and facial expressions\, to enhance the impact of their messages and create a positive impression.\n● Handle challenging conversations and conflicts with composure and emotional intelligence\, facilitating constructive outcomes \nCourse Outlines:\nDay 1: \nModule 1: Understanding the Importance of Effective Communication\n● The impact of communication on workplace relationships and productivity\n● Identifying communication challenges in the corporate setting\n● Building a personal communication improvement plan \nModule 2: Verbal Communication Skills\n● Active listening techniques for better understanding and empathy\n● Articulating thoughts clearly and concisely\n● Developing strong speaking skills and effective presentation techniques\n● Using positive language and assertive communication \nModule 3: Non-Verbal Communication and Body Language\n● Understanding the significance of non-verbal cues in communication\n● Interpreting body language accurately\n● Mastering facial expressions\, gestures\, and eye contact\n● Aligning verbal and non-verbal communication for impactful messages \nModule 4: Written Communication Excellence\n● Crafting professional emails\, memos\, and reports\n● The art of effective business writing\n● Understanding tone and etiquette in written communication\n● Editing and proofreading techniques for error-free communication \nDay 2:\nModule 5: Communicating with Different Personality Types\n● Recognizing diverse communication styles and preferences\n● Adapting communication for various personality types\n● Building rapport and trust with colleagues and clients \nModule 6: Managing Challenging Conversations\n● Strategies for handling conflicts and difficult situations\n● Maintaining composure and emotional intelligence during tough discussions\n● Providing constructive feedback and receiving feedback gracefully \nModule 7: Effective Communication in Teams and Meetings\n● Communicating ideas clearly in team settings\n● Active participation and engagement in meetings\n● Facilitating discussions and encouraging collaboration\n● Resolving conflicts and building consensus in group settings \nModule 8: Building Professional Relationships through Communication\n● Networking and relationship-building strategies\n● Enhancing professional presence and credibility\n● Developing interpersonal communication skills \nPricing:\nRM 1\,000.00 Per Person (HRD Corp Claimable Course)\n \nKindly scan or click on the link below for your \nLearning Registration.\n \nFor any enquiries\, please contact us at:\n \nUOA Academy Sdn Bhd\nUOA Corporate Tower\, Lobby A\, Avenue 10\, The Vertical\nBangsar South City\, No 8 Jalan Kerinchi\n59200 Kuala Lumpur\, Malaysia.\nTel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517\nEmail: register@uoa-academy.com\n \n\nhttps://www.surveymonkey.com/r/uoaapb \n \nCancellation & Transfer\nPlease note that should this registration be cancelled fourteen (14) days before the day of the training\, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training\, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice.\n \nDisclaimer: UOA Academy reserves the right to make changes to the venue\, date\, and speaker\, including cancellation of the workshop if warranted by circumstances beyond its control.\n  \n\n  \nJoin Today!
URL:https://uoa-academy.com/events/essential-skills-for-communication-success-in-a-corporate-world/
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20231219
DTEND;VALUE=DATE:20231221
DTSTAMP:20230720T200733Z
CREATED:20230720T184607Z
LAST-MODIFIED:20230720T200733Z
UID:8364-1702944000-1703116799@uoa-academy.com
SUMMARY:Next Generation Administrative Excellence
DESCRIPTION:Objectives\nThe Next Generation Administrative Excellence course is designed to empower administrative professionals with the skills\, knowledge\, and mindset required to thrive in the modern workplace. Over two days\, participants will explore the evolving role of administrative professionals\, learn to leverage technology effectively\, enhance organizational and time management skills\, and develop strong communication and problem-solving abilities. The course aims to equip participants with the tools necessary to excel in their roles\nand make significant contributions to their organizations.  \nTarget Audience\nThe Next Generation Administrative Excellence course is intended for administrative professionals\, executive assistants\, office managers\, and support staff seeking to enhance their skills and effectiveness in the modern workplace. It is suitable for both seasoned professionals looking to adapt to the changing demands of their roles and emerging professionals seeking to develop a strong foundation for career growth. \nLearning Outcomes\n● Embrace a growth mindset and adapt effectively to the evolving role of administrative professionals in the digital age.\n● Leverage technology tools and software to enhance productivity and efficiency in daily tasks.\n● Demonstrate strong organizational and time management skills to effectively handle multiple responsibilities.\n● Communicate confidently and professionally\, fostering positive relationships with colleagues and stakeholders.\n● Apply problem-solving techniques to analyze challenges and make informed decisions. \nCourse Outlines:\nDay 1: \nModule 1: The Evolving Role of Administrative Professionals\n● Understanding the changing landscape of administrative work\n● Embracing a growth mindset and adaptability in the workplace\n● Navigating challenges and embracing opportunities in the digital era \nModule 2: Leveraging Technology for Enhanced Productivity\n● Exploring essential digital tools for administrative professionals\n● Harnessing the power of productivity software\, project management tools\, and collaboration platforms\n● Implementing time-saving techniques through automation and organization \nModule 3: Mastering Organizational and Time Management Skills\n● Prioritizing tasks and managing competing demands\n● Setting and achieving SMART goals for personal and team success\n● Creating efficient workflows and managing calendars effectively \nModule 4: Effective Communication Strategies for Administrative Professionals\n● Enhancing verbal and written communication skills\n● Developing active listening and effective questioning techniques\n● Building strong professional relationships with colleagues\, superiors\, and clients \nDay 2: \nModule 5: Problem-Solving and Decision Making\n● Approaching problem-solving systematically and creatively\n● Analyzing challenges and identifying viable solutions\n● Making well-informed decisions with confidence \nModule 6: Emotional Intelligence and Interpersonal Skills\n● Understanding the importance of emotional intelligence in administrative roles\n● Developing empathy and managing emotions effectively\n● Handling conflicts and difficult situations with diplomacy \nModule 7: Professional Development and Career Growth\n● Creating a personal development plan for continuous improvement\n● Identifying opportunities for career advancement and growth\n● Leveraging networking and mentorship to enhance career prospects \nModule 8: Building a Culture of Excellence in Administrative Support\n● Fostering teamwork and collaboration among administrative professionals\n● Promoting a culture of continuous improvement and innovation\n● Showcasing the value of administrative excellence to the organization \nPricing:\nRM 1\,000.00 Per Person (HRD Corp Claimable Course)\n \nKindly scan or click on the link below for your \nLearning Registration.\n \nFor any enquiries\, please contact us at:\n \nUOA Academy Sdn Bhd\nUOA Corporate Tower\, Lobby A\, Avenue 10\, The Vertical\nBangsar South City\, No 8 Jalan Kerinchi\n59200 Kuala Lumpur\, Malaysia.\nTel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517\nEmail: register@uoa-academy.com\n \n\nhttps://www.surveymonkey.com/r/uoaapb \n \nCancellation & Transfer\nPlease note that should this registration be cancelled fourteen (14) days before the day of the training\, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training\, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice.\n \nDisclaimer: UOA Academy reserves the right to make changes to the venue\, date\, and speaker\, including cancellation of the workshop if warranted by circumstances beyond its control.\n  \n\n  \nJoin Today!
URL:https://uoa-academy.com/events/next-generation-administrative-excellence/
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20231220
DTEND;VALUE=DATE:20231222
DTSTAMP:20230720T200537Z
CREATED:20230720T190901Z
LAST-MODIFIED:20230720T200537Z
UID:8368-1703030400-1703203199@uoa-academy.com
SUMMARY:Managing Multiple Tasks and Work Priorities
DESCRIPTION:Objectives\nThe “Managing Multiple Tasks and Work Priorities” course is designed to equip participants with effective strategies and techniques for managing their workload\, prioritizing tasks\, and maximizing productivity in a dynamic and fast-paced work environment. Through practical exercises\, discussions\, and real-life scenarios\, participants will learn how to effectively handle multiple responsibilities\, make informed decisions on task prioritization\, and enhance their time management skills. \nTarget Audience\nThe “Managing Multiple Tasks and Work Priorities” course is designed for professionals at all levels who are faced with managing multiple tasks\, responsibilities\, and competing priorities in their work. It is suitable for individuals from various industries and roles\, including managers\, supervisors\, project leads\, team members\, and anyone seeking to enhance their task management and work prioritization skills. \nLearning Outcomes\n● Assess and analyze their workload to effectively manage multiple tasks and responsibilities.\n● Apply proven time management techniques to maximize productivity and minimize time wastage.\n● Prioritize tasks based on importance\, urgency\, and organizational goals.\n● Implement strategies to minimize interruptions and distractions and maintain focus. \nCourse Outlines:\nDay 1:\nModule 1: Introduction to Managing Multiple Tasks and Work Priorities\n● Understanding the challenges and impact of managing multiple tasks.\n● Identifying common time management pitfalls and how they affect productivity.\n● Setting goals for improving task management and work prioritization.\n● Analyzing Workload and Task Prioritization \nModule 2: Assessing the current workload and identifying tasks and responsibilities.\n● Applying prioritization techniques to categorize tasks based on importance and urgency.\n● Identifying key factors and criteria for effective task prioritization.\n● Time Management Techniques \nModule 3: Exploring proven time management strategies and techniques.\n● Setting realistic deadlines and creating a time management plan.\n● Overcoming procrastination and managing distractions.\n● Managing Interruptions and Distractions \nModule 4: Identifying common interruptions and distractions in the workplace.\n● Implementing strategies to minimize and effectively handle interruptions.\n● Developing techniques to regain focus and maintain productivity.\n● Delegating and Outsourcing Tasks \nModule 5: Recognizing tasks that can be delegated or outsourced..\n● Understanding the criteria for determining tasks that are suitable for delegation or outsourcing.\n● Identifying tasks that are repetitive\, time-consuming\, or outside your core competency.\n● Evaluating the potential benefits and risks associated with delegating or outsourcing specific tasks. \nDay 2:\nModule 6: Effective Task and Project Planning\n● Breaking down projects into manageable tasks and creating action plans.\n● Utilizing task management tools and software for planning and tracking progress.\n● Incorporating flexibility and adaptability in task and project planning. \nModule 7: Prioritization Decision-Making\n● Making informed decisions on task prioritization based on organizational goals and deadlines.\n● Applying techniques such as the Eisenhower Matrix or ABC Analysis.\n● Evaluating trade-offs and considering the impact of task prioritization decisions. \nModule 8: Managing Work Overload and Stress\n● Recognizing signs of work overload and stress.\n● Implementing stress management techniques and self-care practices.\n● Seeking support and resources to manage work-related stress effectively. \nModule 9: Effective Communication and Collaboration\n● Communicating task priorities and deadlines clearly to stakeholders.\n● Collaborating with team members and stakeholders to manage interdependencies.\n● Resolving conflicts and managing competing priorities effectively. \nModule 10: Flexibility and Adaptability\n● Developing a flexible mindset to adapt to changing priorities and unforeseen circumstances.\n● Embracing agile approaches and adjusting plans as needed.\n● Managing conflicting demands and reprioritizing tasks when necessary. \nModule 11: Personal Productivity and Continuous Improvement\n● Developing personal productivity habits and routines.\n● Reviewing and reflecting on task management practices for continuous improvement.\n● Leveraging technology and tools for enhanced productivity. \nModule 12: Conclusion and Action Planning\n● Summarizing key takeaways from the course.\n● Creating an action plan for implementing task management and work prioritization strategies.\n● Setting goals and accountability measures for ongoing improvement. \nPricing:\nRM 1\,000.00 Per Person (HRD Corp Claimable Course)\n \nKindly scan or click on the link below for your \nLearning Registration.\n \nFor any enquiries\, please contact us at:\n \nUOA Academy Sdn Bhd\nUOA Corporate Tower\, Lobby A\, Avenue 10\, The Vertical\nBangsar South City\, No 8 Jalan Kerinchi\n59200 Kuala Lumpur\, Malaysia.\nTel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517\nEmail: register@uoa-academy.com\n \n\nhttps://www.surveymonkey.com/r/uoaapb \n \nCancellation & Transfer\nPlease note that should this registration be cancelled fourteen (14) days before the day of the training\, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training\, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice.\n \nDisclaimer: UOA Academy reserves the right to make changes to the venue\, date\, and speaker\, including cancellation of the workshop if warranted by circumstances beyond its control.\n  \n\n  \nJoin Today!
URL:https://uoa-academy.com/events/managing-multiple-tasks-and-work-priorities-2/
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20231221
DTEND;VALUE=DATE:20231223
DTSTAMP:20230720T200450Z
CREATED:20230720T191324Z
LAST-MODIFIED:20230720T200450Z
UID:8370-1703116800-1703289599@uoa-academy.com
SUMMARY:Conflict Resolution: Getting Along in the Workplace
DESCRIPTION:Objectives\nConflict is a natural part of any workplace\, but when not effectively managed\, it can hinder productivity\, damage relationships\, and impact overall team morale. This two-day training course focuses on equipping participants with essential conflict resolution skills to promote a\nharmonious work environment. Participants will learn strategies and techniques to identify\, address\, and resolve conflicts\, fostering open communication\, collaboration\, and a positive workplace culture. \nTarget Audience\nAll levels of staff including senior and mid-managers\, supervisors\, executives\, frontline staff and those who seek to improve their professional skills in business communication. \nLearning Outcomes\n● Understand the nature and causes of workplace conflicts.\n● Identify different conflict resolution styles and their implications.\n● Apply effective communication techniques to prevent and manage conflicts.\n● Utilize active listening skills to understand and address underlying concerns. \nCourse Outlines:\nDay 1:\nModule 1:Introduction to Workplace Conflict\n● Understanding the nature and impact of workplace conflicts\n● Common causes and signs of conflicts\n● The importance of addressing conflicts proactively \nModule 2: Conflict Resolution Styles\n● Exploring different conflict resolution styles\n● Recognizing the strengths and limitations of each style\n● Identifying personal conflict resolution tendencies \nModule 3: Effective Communication in Conflict Resolution\n● Importance of clear and assertive communication\n● Nonverbal communication and its impact on conflict resolution\n● Active listening techniques to promote understanding \nModule 4: Problem-Solving Approaches\n● Applying problem-solving techniques to conflicts\n● Identifying underlying interests and needs\n● Generating creative options for resolution \nModule 5: Emotional Intelligence in Conflict Resolution\n● Understanding emotions and their role in conflicts\n● Managing personal emotions during conflicts\n● Empathy and building rapport to diffuse tension \nDay 2:\nModule 6: Collaboration and Negotiation\n● Collaborative approaches to conflict resolution\n● Building consensus and reaching win-win outcomes\n● Negotiation techniques for mutually beneficial resolutions Module 7: Preventing and Resolving Workplace Conflicts\n● Strategies for preventing conflicts in the workplace\n● Early intervention and conflict management techniques\n● Mediation and facilitation skills \nModule 8: Developing a Conflict Resolution Action Plan\n● Identifying personal areas for growth in conflict resolution\n● Creating an action plan for implementing conflict resolution strategies\n● Applying conflict resolution skills in real-life scenarios \nSession 9: Case Studies and Role-Playing Exercises\n● Applying conflict resolution techniques to real-life scenarios\n● Role-playing exercises to practice effective communication and problem-solving\n● Analyzing case studies and discussing alternative approaches \nSession 10: Action Planning and Wrap-Up\n● Summarizing key learnings from the course\n● Identifying personal action steps for implementing conflict resolution strategies\n● Developing a plan for creating a more harmonious work environment \nPricing:\nRM 1\,000.00 Per Person (HRD Corp Claimable Course)\n \nKindly scan or click on the link below for your \nLearning Registration.\n \nFor any enquiries\, please contact us at:\n \nUOA Academy Sdn Bhd\nUOA Corporate Tower\, Lobby A\, Avenue 10\, The Vertical\nBangsar South City\, No 8 Jalan Kerinchi\n59200 Kuala Lumpur\, Malaysia.\nTel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517\nEmail: register@uoa-academy.com\n \n\nhttps://www.surveymonkey.com/r/uoaapb \n \nCancellation & Transfer\nPlease note that should this registration be cancelled fourteen (14) days before the day of the training\, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training\, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice.\n \nDisclaimer: UOA Academy reserves the right to make changes to the venue\, date\, and speaker\, including cancellation of the workshop if warranted by circumstances beyond its control.\n  \n\n  \nJoin Today!
URL:https://uoa-academy.com/events/conflict-resolution-getting-along-in-the-workplace-2/
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DTSTART;VALUE=DATE:20231221
DTEND;VALUE=DATE:20231223
DTSTAMP:20230720T200406Z
CREATED:20230720T191826Z
LAST-MODIFIED:20230720T200406Z
UID:8372-1703116800-1703289599@uoa-academy.com
SUMMARY:The Future Leadership: Building Today’s Leaders for Tomorrow’s World
DESCRIPTION:Objectives\n“The Future Leadership: Building Today’s Leaders of Tomorrow World” is a comprehensive course designed to equip participants with the knowledge\, skills\, and mindset required to lead effectively in an ever-evolving business landscape. The course focuses on developing\nthe leadership capabilities needed to navigate complex challenges\, foster innovation\, and inspire high-performing teams. Through interactive discussions\, case studies\, and practical exercises\, participants will explore emerging trends\, explore transformative leadership\nmodels\, and acquire strategies to develop themselves and others as leaders. \nTarget Audience\n“The Future Leadership: Building Today’s Leaders of Tomorrow World” course is designed for current and aspiring leaders\, including managers\, supervisors\, team leaders\, department heads\, project managers\, HR professionals\, entrepreneurs\, and individuals in leadership\npositions who want to develop the skills and mindset necessary to navigate the changing business landscape and effectively lead teams and organizations in the future. \nLearning Outcomes\n● Understand the key trends shaping the future of work and leadership and their implications for leadership roles.\n● Develop adaptive leadership skills to navigate uncertainty\, complexity\, and change.\n● Define and communicate a compelling vision and purpose to inspire and engage others.\n● Foster a culture of diversity\, inclusion\, and belonging to leverage diverse perspectives and drive innovation. \nCourse Outlines:\nDay 1:\nModule 1:Introduction to Future Leadership\n● Understanding the evolving nature of leadership in the modern world.\n● Exploring current and future trends shaping the leadership landscape.\n● Identifying the skills and qualities needed for effective leadership in the future. \nModule 2: Leadership in a Digital Age\n● Embracing technology and digital transformation as drivers of change\n● Harnessing the power of data and analytics for informed decision-making.\n● Developing digital leadership skills to navigate the digital landscape. \nModule 3: Leading with Emotional Intelligence\n● Understanding the importance of emotional intelligence in leadership.\n● Developing self-awareness\, self-regulation\, empathy\, and social skills.\n● Applying emotional intelligence to build strong relationships and lead with authenticity. \nModule 4: Agile Leadership and Change Management\n● Embracing agility as a leadership mindset in a rapidly changing environment.\n● Applying agile principles to drive innovation\, adaptability\, and resilience.\n● Managing change effectively and leading teams through organizational transitions. \nModule 5: Ethical Leadership and Social Responsibility\n● Exploring ethical dilemmas and ethical decision-making in leadership.\n● Promoting social responsibility and sustainable practices as a leader.\n● Building trust\, integrity\, and accountability in leadership roles. \nDay 2:\nModule 6: Leading High-Performing Teams\n● Understanding the dynamics of high-performing teams.\n● Developing strategies to inspire\, motivate\, and empower team members.\n● Resolving conflicts\, fostering collaboration\, and maximizing team productivity. \nModule 7: Cross-Cultural Leadership and Global Mindset\n● Embracing cultural diversity and managing cross-cultural teams.\n● Developing a global mindset and understanding global business dynamics.\n● Effectively leading and collaborating in a multicultural environment. \nModule 8: Strategic Thinking and Decision-Making\n● Developing strategic thinking skills to drive organizational success.\n● Applying critical thinking and problem-solving techniques to make informed decisions.\n● Balancing short-term objectives with long-term vision and goals. \nModule 9: Leadership Communication and Influence\n● Mastering effective communication skills for leadership.\n● Building persuasive communication strategies to influence stakeholders.\n● Adapting communication styles to connect with diverse audiences. \nModule 10: Leadership Development and Continuous Learning\n● Creating a personal leadership development plan.\n● Seeking feedback\, self-reflection\, and continuous learning opportunities.\n● Nurturing a growth mindset and fostering a culture of learning within teams. \nModule 11: Leading Through Disruption and Uncertainty\n● Developing resilience and adaptability as a leader.\n● Leading with agility during times of crisis and uncertainty.\n● Inspiring and motivating teams in challenging situations. \nModule 12: Conclusion and Action Planning\n● Summarizing key takeaways from the course.\n● Creating an action plan for personal leadership development.\n● Setting goals and accountability measures for applying future leadership skills. \nPricing:\nRM 1\,000.00 Per Person (HRD Corp Claimable Course)\n \nKindly scan or click on the link below for your \nLearning Registration.\n \nFor any enquiries\, please contact us at:\n \nUOA Academy Sdn Bhd\nUOA Corporate Tower\, Lobby A\, Avenue 10\, The Vertical\nBangsar South City\, No 8 Jalan Kerinchi\n59200 Kuala Lumpur\, Malaysia.\nTel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517\nEmail: register@uoa-academy.com\n \n\nhttps://www.surveymonkey.com/r/uoaapb \n \nCancellation & Transfer\nPlease note that should this registration be cancelled fourteen (14) days before the day of the training\, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training\, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice.\n \nDisclaimer: UOA Academy reserves the right to make changes to the venue\, date\, and speaker\, including cancellation of the workshop if warranted by circumstances beyond its control.\n  \n\n  \nJoin Today!
URL:https://uoa-academy.com/events/the-future-leadership-building-todays-leaders-for-tomorrows-world/
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