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DTSTART;VALUE=DATE:20231003
DTEND;VALUE=DATE:20231005
DTSTAMP:20230720T203330Z
CREATED:20230719T235351Z
LAST-MODIFIED:20230720T203330Z
UID:8270-1696291200-1696463999@uoa-academy.com
SUMMARY:Managing Multiple Tasks and Work Priorities
DESCRIPTION:Managing Multiple Task and Work Priorities (2 days)\nObjectives\nThe “Managing Multiple Tasks and Work Priorities” course is designed to equip participants with effective strategies and techniques for managing their workload\, prioritizing tasks\, and maximizing productivity in a dynamic and fast-paced work environment. Through practical exercises\, discussions\, and real-life scenarios\, participants will learn how to effectively handle multiple responsibilities\, make informed decisions on task prioritization\, and enhance their time management skills. \nTarget Audience\nThe “Managing Multiple Tasks and Work Priorities” course is designed for professionals at all levels who are faced with managing multiple tasks\, responsibilities\, and competing priorities in their work. It is suitable for individuals from various industries and roles\, including managers\, supervisors\, project leads\, team members\, and anyone seeking to enhance their task management and work prioritization skills. \nLearning Outcomes\n● Assess and analyze their workload to effectively manage multiple tasks and responsibilities.\n● Apply proven time management techniques to maximize productivity and minimize time wastage.\n● Prioritize tasks based on importance\, urgency\, and organizational goals.\n● Implement strategies to minimize interruptions and distractions and maintain focus. \nCourse Outlines:\nDay 1:\nModule 1: Introduction to Managing Multiple Tasks and Work Priorities\n● Understanding the challenges and impact of managing multiple tasks.\n● Identifying common time management pitfalls and how they affect productivity.\n● Setting goals for improving task management and work prioritization.\n● Analyzing Workload and Task Prioritization \nModule 2: Assessing the current workload and identifying tasks and responsibilities.\n● Applying prioritization techniques to categorize tasks based on importance and urgency.\n● Identifying key factors and criteria for effective task prioritization.\n● Time Management Techniques \nModule 3: Exploring proven time management strategies and techniques.\n● Setting realistic deadlines and creating a time management plan.\n● Overcoming procrastination and managing distractions.\n● Managing Interruptions and Distractions \nModule 4: Identifying common interruptions and distractions in the workplace.\n● Implementing strategies to minimize and effectively handle interruptions.\n● Developing techniques to regain focus and maintain productivity.\n● Delegating and Outsourcing Tasks \nModule 5: Recognizing tasks that can be delegated or outsourced.\n● Understanding the criteria for determining tasks that are suitable for delegation or outsourcing.\n● Identifying tasks that are repetitive\, time-consuming\, or outside your core competency.\n● Evaluating the potential benefits and risks associated with delegating or outsourcing specific tasks. \nDay 2:\nModule 6: Effective Task and Project Planning\n● Breaking down projects into manageable tasks and creating action plans.\n● Utilizing task management tools and software for planning and tracking progress.\n● Incorporating flexibility and adaptability in task and project planning. \nModule 7: Prioritization Decision-Making\n● Making informed decisions on task prioritization based on organizational goals and deadlines.\n● Applying techniques such as the Eisenhower Matrix or ABC Analysis.\n● Evaluating trade-offs and considering the impact of task prioritization decisions. \nModule 8: Managing Work Overload and Stress\n● Recognizing signs of work overload and stress.\n● Implementing stress management techniques and self-care practices.\n● Seeking support and resources to manage work-related stress effectively. \nModule 9: Effective Communication and Collaboration\n● Communicating task priorities and deadlines clearly to stakeholders.\n● Collaborating with team members and stakeholders to manage interdependencies.\n● Resolving conflicts and managing competing priorities effectively. \nModule 10: Flexibility and Adaptability\n● Developing a flexible mindset to adapt to changing priorities and unforeseen circumstances.\n● Embracing agile approaches and adjusting plans as needed.\n● Managing conflicting demands and reprioritizing tasks when necessary. \nModule 11: Personal Productivity and Continuous Improvement\n● Developing personal productivity habits and routines.\n● Reviewing and reflecting on task management practices for continuous improvement.\n● Leveraging technology and tools for enhanced productivity. \nModule 12: Conclusion and Action Planning\n● Summarizing key takeaways from the course.\n● Creating an action plan for implementing task management and work prioritization strategies.\n● Setting goals and accountability measures for ongoing improvement. \nPricing:\nRM 1\,000.00 Per Person (HRD Corp Claimable Course)\n \nKindly scan or click on the link below for your \nLearning Registration.\n \nFor any enquiries\, please contact us at:\n \nUOA Academy Sdn Bhd\nUOA Corporate Tower\, Lobby A\, Avenue 10\, The Vertical\nBangsar South City\, No 8 Jalan Kerinchi\n59200 Kuala Lumpur\, Malaysia.\nTel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517\nEmail: register@uoa-academy.com\n \n\nhttps://www.surveymonkey.com/r/uoaapb \n \nCancellation & Transfer\nPlease note that should this registration be cancelled fourteen (14) days before the day of the training\, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training\, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice.\n \nDisclaimer: UOA Academy reserves the right to make changes to the venue\, date\, and speaker\, including cancellation of the workshop if warranted by circumstances beyond its control.\n  \n\n  \nJoin Today!
URL:https://uoa-academy.com/events/managing-multiple-tasks-and-work-priorities/
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20231010
DTEND;VALUE=DATE:20231011
DTSTAMP:20230720T203252Z
CREATED:20230720T001213Z
LAST-MODIFIED:20230720T203252Z
UID:8273-1696896000-1696982399@uoa-academy.com
SUMMARY:Turbocharge your Performance in Decision Making
DESCRIPTION:Objectives\nThe main objective of the “Turbocharge Your Performance in Decision Making” course is to equip participants with the knowledge\, skills\, and strategies necessary to enhance their decision-making abilities and make effective decisions in the workplace \nTarget Audience\nThe course is designed for professionals across various industries and job roles who are involved in decision making or would like to enhance their decision-making skills. It is suitable for managers\, supervisors\, team leaders\, project managers\, and individuals seeking to improve their ability to make effective decisions in the workplace. \nLearning Outcomes\n● Understand the decision-making process and its significance in the workplace.\n● Apply critical thinking skills and problem-solving techniques to enhance decision making.\n● Utilize data and information effectively to support decision making.\n● Evaluate risks and benefits associated with different choices and make informed decisions. \nCourse Outline:\nCourse Duration: 1 Day \nSession 1: Introduction to Effective Decision Making\n● Importance of decision making in personal and professional life\n● Common challenges and barriers to effective decision making\n● Overview of the course objectives and structure \nSession 2: Understanding Decision-Making Models\n● Rational decision-making model\n● Intuitive decision-making model\n● Pros and cons of each model\n● Selecting the appropriate model for different situations \nSession 3: Enhancing Cognitive Abilities for Decision Making\n● Improving critical thinking skills\n● Overcoming cognitive biases and heuristics\n● Developing analytical and problem-solving abilities\n● Utilizing creativity and innovation in decision making \nSession 4: Decision-Making Strategies and Techniques\n● Analytical decision making\n● Decision trees and scenario analysis\n● Cost-benefit analysis\n● Decision matrices and multi-criteria decision making\n● Group decision making and consensus building \nSession 5: Managing Risks and Uncertainty\n● Risk assessment and risk management\n● Dealing with uncertainty and ambiguity\n● Applying decision-making tools in uncertain situations\n● Decision making under time constraints and limited information \nSession 6: Implementing and Evaluating Decisions\n● Developing action plans for decision implementation\n● Monitoring and evaluating decision outcomes\n● Learning from failures and successes\n● Continuous improvement in decision-making skills \nSession 7: Ethical Decision Making\n● Ethical considerations in decision making\n● Balancing individual and organizational values\n● Handling ethical dilemmas and conflicts of interest\n● Incorporating ethical frameworks into decision making \nSession 8: Decision-Making Case Studies and Practical Exercises\n● Analyzing real-world decision-making scenarios\n● Role-playing exercises for decision making\n● Group discussions and problem-solving activities\n● Applying the concepts and techniques learned throughout the course \nSession 9: Recap and Action Planning\n● Reviewing key takeaways from the course\n● Reflecting on personal decision-making strengths and weaknesses\n● Developing an action plan for applying the knowledge and \nPricing:\nRM 900.00 Per Person (HRD Corp Claimable Course)\n \nKindly scan or click on the link below for your \nLearning Registration.\n \nFor any enquiries\, please contact us at:\n \nUOA Academy Sdn Bhd\nUOA Corporate Tower\, Lobby A\, Avenue 10\, The Vertical\nBangsar South City\, No 8 Jalan Kerinchi\n59200 Kuala Lumpur\, Malaysia.\nTel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517\nEmail: register@uoa-academy.com\n \n\nhttps://www.surveymonkey.com/r/uoaapb \n \nCancellation & Transfer\nPlease note that should this registration be cancelled fourteen (14) days before the day of the training\, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training\, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice.\n \nDisclaimer: UOA Academy reserves the right to make changes to the venue\, date\, and speaker\, including cancellation of the workshop if warranted by circumstances beyond its control.\n  \n\n  \nJoin Today!
URL:https://uoa-academy.com/events/turbocharge-your-performance-in-decision-making/
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20231013
DTEND;VALUE=DATE:20231014
DTSTAMP:20230720T203217Z
CREATED:20230720T002107Z
LAST-MODIFIED:20230720T203217Z
UID:8275-1697155200-1697241599@uoa-academy.com
SUMMARY:Work-Life Integration
DESCRIPTION:Work-Life Integration (1 day)\nObjectives\nThe “Work-Life Integration” course is a one-day program designed to help participants achieve a harmonious blend of work and personal life. It explores the concept of work-life integration\, the challenges and benefits associated with it\, and provides practical strategies and techniques to effectively manage work and personal responsibilities. The course emphasizes the importance of aligning personal values\, setting boundaries\, managing time\, building resilience\, and nurturing relationships to create a sustainable work-life integration. \nTarget Audience\nThe course is suitable for professionals at all levels who are seeking to improve their work-life balance and integration. It is beneficial for individuals experiencing challenges in managing work and personal responsibilities\, those who feel overwhelmed by the demands\nof work\, and those who wish to enhance their overall well-being and satisfaction in both professional and personal spheres. \nLearning Outcomes\n● Understand the concept of work-life integration and its impact on personal and professional well-being.\n● Assess their current work-life integration and identify areas of improvement.\n● Define their personal values and priorities to align them with work and personal life.\n● Employ effective time management and productivity techniques to optimize work and personal tasks. \nCourse Outline:\nCourse Duration: 1 Day \nSession 1: Introduction to Work-Life Integration\n● Understanding the concept of work-life integration\n● Benefits and challenges of work-life integration\n● Exploring the impact of work-life balance on personal and professional well-being \nSession 2: Assessing Your Current Work-Life Integration\n● Reflecting on personal work-life integration experiences\n● Identifying areas of imbalance and potential stressors\n● Setting goals for achieving work-life integration \nSession 3: Defining Your Values and Priorities\n● Understanding personal values and their role in work-life integration\n● Identifying key priorities in different life domains\n● Aligning work and personal values for better integration \nSession 4: Time Management and Productivity Techniques\n● Effective time management strategies\n● Prioritization techniques and tools\n● Overcoming procrastination and managing distractions\n● Maximizing productivity through focus and energy management \nSession 5: Setting Boundaries and Managing Expectations\n● Establishing clear boundaries between work and personal life\n● Communicating boundaries effectively with colleagues and family\n● Managing expectations from yourself and others\n● Negotiating flexibility and support in the workplace \nSession 6: Building Resilience and Managing Stress\n● Understanding the impact of stress on work-life integration\n● Developing resilience skills for managing stress\n● Stress reduction techniques\, such as mindfulness and relaxation exercises\n● Balancing self-care and work demands \nSession 7: Strategies for Effective Remote Work\n● Addressing the challenges of remote work in work-life integration\n● Establishing routines and boundaries in a remote work environment\n● Leveraging technology for increased productivity and work-life balance\n● Maintaining social connections and avoiding isolation \nSession 8: Nurturing Relationships and Support Networks\n● Fostering positive relationships at work and home\n● Building support networks and seeking help when needed\n● Strategies for effective communication and collaboration\n● Balancing the needs of personal and professional relationships \nSession 9: Creating an Action Plan for Sustainable Work-Life Integration\n● Integrating the concepts and strategies learned throughout the course\n● Developing a personalized action plan for work-life integration\n● Identifying resources and support systems for ongoing success\n● Committing to continuous improvement and self-reflection \nPricing:\nRM 900.00 Per Person (HRD Corp Claimable Course)\n \nKindly scan or click on the link below for your \nLearning Registration.\n \nFor any enquiries\, please contact us at:\n \nUOA Academy Sdn Bhd\nUOA Corporate Tower\, Lobby A\, Avenue 10\, The Vertical\nBangsar South City\, No 8 Jalan Kerinchi\n59200 Kuala Lumpur\, Malaysia.\nTel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517\nEmail: register@uoa-academy.com\n \n\nhttps://www.surveymonkey.com/r/uoaapb \n \nCancellation & Transfer\nPlease note that should this registration be cancelled fourteen (14) days before the day of the training\, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training\, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice.\n \nDisclaimer: UOA Academy reserves the right to make changes to the venue\, date\, and speaker\, including cancellation of the workshop if warranted by circumstances beyond its control.\n  \n\n  \nJoin Today!
URL:https://uoa-academy.com/events/work-life-integration/
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20231017
DTEND;VALUE=DATE:20231019
DTSTAMP:20230831T233124Z
CREATED:20230719T225227Z
LAST-MODIFIED:20230831T233124Z
UID:8266-1697500800-1697673599@uoa-academy.com
SUMMARY:Food Safety Management: Food Fraud\, Security & Defense
DESCRIPTION:Food Safety Management: Food Fraud\, Security & Defense (2 days)\nObjectives\nThe Food Safety Management: Food Fraud\, Security & Defense course is designed to provide participants with a deep understanding of the critical issues related to food safety\, fraud prevention\, security\, and defense. In this comprehensive training program\, participants will explore the various challenges faced by the food industry and learn practical strategies to safeguard food integrity and protect consumers. The course will cover key concepts\, regulatory frameworks\, risk assessment methodologies\, and best practices for ensuring food safety and preventing fraud in the food supply chain. \nTarget Audience\nThis course on Food Safety Management: Food Fraud\, Security & Defense is designed for a diverse range of individuals in the food industry. It is suitable for professionals working in food manufacturing\, processing\, distribution\, and retail\, as well as quality assurance\npersonnel\, food safety managers\, regulatory officials\, food industry consultants\, and students studying food science or related fields. The course provides practical insights and strategies to ensure food safety\, prevent fraud\, and enhance security measures throughout\nthe food supply chain. \nLearning Outcomes\n● Understand the importance of food safety in the food industry and the implications of food fraud on consumer safety.\n● Identify common types of food fraud and develop strategies to prevent and detect fraudulent activities.\n● Conduct vulnerability assessments and risk management strategies to mitigate food fraud risks.\n● Implement food defense and security measures to protect against intentional contamination or threats in the food supply chain. \nCourse Outlines:\nDay 1:\nModule 1: Introduction to Food Safety Management\n● Importance of food safety in the food industry\n● Overview of food safety management systems\n● Regulatory requirements and standards \nModule 2: Food Fraud and its Implications\n● Understanding food fraud and its impact on consumer safety\n● Common types of food fraud\n● Case studies of food fraud incidents \nModule 3: Vulnerability Assessment and Risk Management\n● Conducting vulnerability assessments in the food supply chain\n● Identifying and prioritizing risks related to food fraud and adulteration\n● Developing risk management strategies \nModule 4: Food Defense and Security Measures\n● Introduction to food defense and security concepts\n● Threats and vulnerabilities in the food industry\n● Implementing preventive measures and security controls \nDay 2:\nModule 5: Food Fraud Prevention and Detection\n● Preventive controls and strategies to mitigate food fraud risks\n● Analytical methods and techniques for detecting food fraud\n● Implementing a food fraud prevention plan \nModule 6: Traceability and Supply Chain Integrity\n● Importance of traceability in ensuring food safety and authenticity\n● Technologies and systems for traceability and trace-back\n● Ensuring supply chain integrity and transparency \nModule 7: Regulatory Compliance and Certification\n● Understanding food safety regulations and standards\n● Certification schemes and their role in food safety management\n● Auditing and compliance monitoring \nModule 8: Crisis Management and Communication\n● Developing crisis management plans for food safety incidents\n● Effective communication strategies during food safety crises\n● Stakeholder engagement and media relations \nPricing:\nRM 1\,000.00 Per Person (HRD Corp Claimable Course)\n \nKindly scan or click on the link below for your \nLearning Registration.\n \nFor any enquiries\, please contact us at:\n \nUOA Academy Sdn Bhd\nUOA Corporate Tower\, Lobby A\, Avenue 10\, The Vertical\nBangsar South City\, No 8 Jalan Kerinchi\n59200 Kuala Lumpur\, Malaysia.\nTel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517\nEmail: register@uoa-academy.com\n \n\nhttps://www.surveymonkey.com/r/uoaapb \n \nCancellation & Transfer\nPlease note that should this registration be cancelled fourteen (14) days before the day of the training\, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training\, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice.\n \nDisclaimer: UOA Academy reserves the right to make changes to the venue\, date\, and speaker\, including cancellation of the workshop if warranted by circumstances beyond its control.\n  \n\n  \nJoin Today!
URL:https://uoa-academy.com/events/food-safety-management-food-fraud-security-defense/
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20231017
DTEND;VALUE=DATE:20231019
DTSTAMP:20230720T203139Z
CREATED:20230720T002731Z
LAST-MODIFIED:20230720T203139Z
UID:8278-1697500800-1697673599@uoa-academy.com
SUMMARY:Supervisory Development Skills
DESCRIPTION:Objectives\nThe Supervisory Development Skills course is designed to equip participants with the essential knowledge and skills to excel in their roles as supervisors. Through a combination of theoretical concepts\, practical exercises\, and case studies\, participants will develop the necessary competencies to effectively lead teams\, manage performance\, communicate effectively\, and handle common supervisory challenges. \nTarget Audience\nSupervisors who would like to develop highly effective supervisory skills in order to professionally and successfully manage their teams. \nLearning Outcomes\nBy the end of the course\, participants will be able to:\n● Define the supervisor’s three roles and his/her related competencies for optimal performance\n● Apply the essential supervisory functions that are key for the success of the team\n● Use powerful communication skills in order to maintain trust and boost cooperation\n● Implement effective coaching/mentoring techniques to help the team progress and grow\n● Apply effective time management techniques to increase the productivity of the team \nCourse Outline \nMODULE 1: GAIN THE MINDSET\nUnderstand & Explore\n● Their role as a Supervisor\n● Difference between management and leadership\n● How to balance both sets of skills?\n● Your Journey: – From a team member to a team leader\n● Competencies of a supervisor\n● Understand the tools for practical leadership skills to apply to work situations and challenges \nMODULE 2: MANAGING PEOPLE\n● Managing the expectations\n● Managing team members\n● Managing peers\n● Managing your managers \nMODULE 3: TIME – MANAGEMENT\n● How to manage time?\n● Prioritizing the To-Do List\n● Delegating work \nMODULE 4: COMMUNICATION\n● Evaluate self in communication abilities\n● Develop communication- oral and written\n● Evaluate your natural Listening skills\n● Acquire active listening skills\n● Asking effective questions\n● Understand how to communicate during meetings\n● Being assertive \nMODULE 5: RECOGNISING THE ACHIEVEMENTS\nUnderstand\n● the relevance of recognizing the team members for their effort\n● strategies for recognizing the team members \nMODULE 6: TEAMWORK\n● Understand team dynamics\n● 5-step model of team-development\n● Characteristics of a highly effective team\n● Examine how to enhance the value and effectiveness of your team\n● Identify opportunities for improving self and the team\n● Create action- plan for applying the concepts and skills \nMODULE 7: DELEGATION & ACCOUNTABILITY\n● Importance of delegation and accountability\n● Assess your current delegation and accountability strengths and areas for improvement\n● Learn how to effectively communicate a delegated assignment to team members and follow through with them for accountability \nMODULE 8: BUILDING TRUST\n● Importance of trust to build productive relationships and achieving business results\n● Identify the behaviours and actions that make and break trust\n● How to rebuild lost or damaged trust?\n● Create action plans and strategies for sustainability \nMODULE 9: CONFLICT MANAGEMENT\n● Develop awareness about your approach to managing differences at the workplace\n● Explore root cause of differences and conflict\n● Understand the distinctive approaches to managing differences and conflict \nMODULE 10: STRESS MANAGEMENT\n● Identify situations and factors which lead to stress\n● Understand how to handle high-pressure situations\n● Explore possible outcomes when stress management techniques are employed \nPricing:\nRM 1\,000.00 Per Person (HRD Corp Claimable Course)\n \nKindly scan or click on the link below for your \nLearning Registration.\n \nFor any enquiries\, please contact us at:\n \nUOA Academy Sdn Bhd\nUOA Corporate Tower\, Lobby A\, Avenue 10\, The Vertical\nBangsar South City\, No 8 Jalan Kerinchi\n59200 Kuala Lumpur\, Malaysia.\nTel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517\nEmail: register@uoa-academy.com\n \n\nhttps://www.surveymonkey.com/r/uoaapb \n \nCancellation & Transfer\nPlease note that should this registration be cancelled fourteen (14) days before the day of the training\, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training\, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice.\n \nDisclaimer: UOA Academy reserves the right to make changes to the venue\, date\, and speaker\, including cancellation of the workshop if warranted by circumstances beyond its control.\n  \n\n  \nJoin Today!
URL:https://uoa-academy.com/events/supervisory-development-skills/
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20231018
DTEND;VALUE=DATE:20231020
DTSTAMP:20230720T203112Z
CREATED:20230720T003253Z
LAST-MODIFIED:20230720T203112Z
UID:8280-1697587200-1697759999@uoa-academy.com
SUMMARY:Techniques on your Way to Microsoft Work Report Excellence
DESCRIPTION:Objectives\nThe Techniques on your Way to Microsoft Word Report Excellence course is designed to equip participants with the essential skills and techniques to create professional and visually appealing reports using Microsoft Word. Over the course of two days\, participants will learn\nhow to leverage Word’s advanced features and formatting tools to design\, structure\, and present reports effectively. Through hands-on exercises and practical examples\, participants will enhance their proficiency in document layout\, styling\, graphics integration\, and collaborative editing\, enabling them to produce high-quality reports that meet professional standards. \nTarget Audience\nThe Techniques on your Way to Microsoft Word Report Excellence course is designed for professionals\, office administrators\, content creators\, and individuals who regularly create reports using Microsoft Word. It is suitable for beginners and intermediate users who want to enhance their skills in report design\, formatting\, and document management. \nLearning Outcomes\n● Understand the key principles of effective report design and layout.\n● Utilize Microsoft Word’s advanced formatting tools to enhance document appearance.\n● Create and apply custom styles for consistent and professional formatting.\n● Incorporate tables\, charts\, and visual elements to enhance data presentation.\n● Effectively manage and navigate large documents using headers\, footers\, and page numbering. \nCourse Outlines:\nDay 1\nModule 1: Introduction to Report Design Principles\n● Understanding the importance of effective report design and layout.\n● Exploring key elements of visual hierarchy\, readability\, and accessibility.\n● Identifying common challenges in report creation and formatting. \nModule 2: Advanced Formatting Techniques\n● Utilizing Microsoft Word’s formatting tools for consistent and professional document appearance.\n● Creating and modifying custom styles for efficient formatting.\n● Using formatting features such as indents\, line spacing\, and text alignment. \nModule 3; Incorporating Tables\, Charts\, and Visual Elements\n● Designing and formatting tables to present data effectively.\n● Creating and customizing charts for data visualization.\n● Integrating graphics\, images\, and other visual elements into reports. \nModule 4: Managing Document Structure and Navigation\n● Creating and formatting document sections for better organization.\n● Using headers\, footers\, and page numbering for document consistency.\n● Navigating and managing large documents efficiently. \nDay 2:\nModule 5: Collaboration and Reviewing\n● Sharing and collaborating on documents using Microsoft Word’s collaboration features.\n● Reviewing and tracking changes made by multiple contributors.\n● Resolving comments and managing document versions. \nModule 6: Time-Saving Techniques and Productivity Tools\n● Applying time-saving techniques for efficient document creation and editing.\n● Using formatting shortcuts\, auto-text\, and building blocks for increased productivity.\n● Customizing Microsoft Word templates for streamlined report production. \nModule 7: Proofreading and Editing\n● Applying proofreading techniques to ensure accuracy and clarity in reports.\n● Using spelling and grammar checking tools effectively.\n● Editing and revising reports for improved readability and coherence. \nModule 8: Finalizing and Distributing Reports\n● Saving reports in different file formats (e.g.\, PDF\, print) for distribution.\n● Adding final touches such as cover pages\, table of contents\, and appendices.\n● Checking for consistency\, formatting\, and overall document quality \nPricing:\nRM 1\,000.00 Per Person (HRD Corp Claimable Course)\n \nKindly scan or click on the link below for your \nLearning Registration.\n \nFor any enquiries\, please contact us at:\n \nUOA Academy Sdn Bhd\nUOA Corporate Tower\, Lobby A\, Avenue 10\, The Vertical\nBangsar South City\, No 8 Jalan Kerinchi\n59200 Kuala Lumpur\, Malaysia.\nTel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517\nEmail: register@uoa-academy.com\n \n\nhttps://www.surveymonkey.com/r/uoaapb \n \nCancellation & Transfer\nPlease note that should this registration be cancelled fourteen (14) days before the day of the training\, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training\, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice.\n \nDisclaimer: UOA Academy reserves the right to make changes to the venue\, date\, and speaker\, including cancellation of the workshop if warranted by circumstances beyond its control.\n  \n\n  \nJoin Today!
URL:https://uoa-academy.com/events/techniques-on-your-way-to-microsoft-work-report-excellence/
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20231025
DTEND;VALUE=DATE:20231027
DTSTAMP:20230720T203030Z
CREATED:20230720T004424Z
LAST-MODIFIED:20230720T203030Z
UID:8284-1698192000-1698364799@uoa-academy.com
SUMMARY:Speak Up! Facing Difficult People and Conversation Confidently
DESCRIPTION:Objectives\nAs an executive\, it is a key responsibility to effectively communicate with various stakeholders such as superiors\, colleagues\, customers\, and vendors. That said\, in the face of difficult situations\, many individuals may feel uncomfortable to be part of such conversations. Throughout this course\, our expert trainer will provide guidance and support to help you navigate challenging conversations with confidence. You will learn how to develop the necessary skills to communicate assertively while also showing empathy in such situations. \nTarget Audience\nThe “Speak Up! Facing Difficult People and Conversation Confidently” course is designed for professionals across various roles such as senior managers\, managers\, team leaders and senior executives who want to improve their communication skills and gain confidence in dealing with difficult people and challenging conversations. \nLearning Outcomes\n● Learn that communication never stops\n● Be able to articulate our thoughts and opinions to others confidently\n● Understand our personality and using it to enhance relationships\n● Be assertive with others on what needs to be done \nModule 1: Communicate Non-Stop\n● The Communication Model –We Communicate Always\n● The Reality and Facts vs Perception and Fear Activity: A Visual Assessment \nModule 2: Practice Open Communication:\n● The Power of Human Connection\n● Personality Profiling to Enhance Communication and Relationship with Others\n● Human Connection – High Tech vs. High Touch\n● The 4 Key Strategies to Connect Everyone Exercise : DiSC Profiling \nModule 3: Be More Assertive\n● The Four Steps To Assertive Behavior\n● Saying ‘No’ To Unreasonable/Unrealistic Demands\n● Telling Others What You Want – Asking For Things\n● Providing Feedback to Others using BIS\n● Expressing Opinions Effectively – Getting People To Listen\n● Conflict Management Exercise: Role Plays on Assertiveness and Conflict \nModule 4: Framing a Courageous Conversation\n● Types of Courageous Conversation\n● What Is Your Story- Emotions Vs Facts\n● Anchor Your Conversation Content with GPS (Gap\, Pattern and Solutions).\n● The Stages in a Conversation Activity: Framing The Stories \nModule 5: Directions for A Courageous Conversation\n● The 3H to Move forward\n● Using SOOAR and SCARE Techniques for Speaking to Management\n● DESSC for Serious Staff Communication Activity: Role Plays on Various Courageous Conversation \nPricing:\nRM 1\,000.00 Per Person (HRD Corp Claimable Course)\n \nKindly scan or click on the link below for your \nLearning Registration.\n \nFor any enquiries\, please contact us at:\n \nUOA Academy Sdn Bhd\nUOA Corporate Tower\, Lobby A\, Avenue 10\, The Vertical\nBangsar South City\, No 8 Jalan Kerinchi\n59200 Kuala Lumpur\, Malaysia.\nTel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517\nEmail: register@uoa-academy.com\n \n\nhttps://www.surveymonkey.com/r/uoaapb \n \nCancellation & Transfer\nPlease note that should this registration be cancelled fourteen (14) days before the day of the training\, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training\, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice.\n \nDisclaimer: UOA Academy reserves the right to make changes to the venue\, date\, and speaker\, including cancellation of the workshop if warranted by circumstances beyond its control.\n  \n\n  \nJoin Today! \n  \n 
URL:https://uoa-academy.com/events/speak-up-facing-difficult-people-and-conversation-confidently/
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BEGIN:VEVENT
DTSTART;VALUE=DATE:20231030
DTEND;VALUE=DATE:20231101
DTSTAMP:20230720T202900Z
CREATED:20230720T005925Z
LAST-MODIFIED:20230720T202900Z
UID:8288-1698624000-1698796799@uoa-academy.com
SUMMARY:Level 1: Microsoft Excel (Fundamental)
DESCRIPTION:Objectives\nMicrosoft Excel is a powerful spreadsheet software used to organize\, analyze\, and present data efficiently. This one-day course is designed for beginners and aims to provide participants with a strong foundation in using Excel for everyday tasks. By the end of the course\, participants will be able to create\, format\, and manipulate spreadsheets\, perform basic calculations\, and gain a good understanding of Excel’s essential features. \nTarget Audience\nThe target audience for this Microsoft Excel Fundamentals – Level 1 course is beginners and individuals with little to no prior experience with Excel. It is ideal for office workers\, students\, administrative professionals\, or anyone who needs to work with data and wants to gain a\nfundamental understanding of Excel’s basic functionalities. \nLearning Outcomes\n● Navigate the Excel interface confidently and efficiently.\n● Create\, save\, and manage spreadsheets and workbooks.\n● Format data and cells to make the spreadsheet visually appealing and organized.\n● Perform basic calculations using formulas and functions\, such as addition\, subtraction\, multiplication\, and division.\n● Develop a solid foundation in Microsoft Excel\, providing a basis for further learning and more advanced Excel courses. \nCourse Outline:\nModule 1: Introduction to Microsoft Excel\n● Excel interface and navigation\n● Working with workbooks and worksheets\n● Basic data entry and editing techniques \nModule 2: Formatting Data and Cells\n● Applying font styles and formatting\n● Adjusting cell alignments and indents\n● Using borders and shading\n● Formatting numbers and dates \nModule 3: Basic Formulas and Functions\n● Understanding cell references (relative and absolute)\n● Performing arithmetic calculations\n● Using SUM\, AVERAGE\, COUNT\, and other essential functions\n● Applying auto-fill and auto-series techniques \nModule 4: Data Sorting and Filtering\n● Sorting data in ascending and descending order\n● Applying custom sorts based on specific criteria\n● Using AutoFilter to filter data \nDay 2:\nModule 5: Working with Tables\n● Creating and managing Excel tables\n● Using table features for data organization and analysis\n● Utilizing the “Total Row” feature to calculate summary statistics within the table\n● Understanding the benefits of using structured references in formulas within tables \nModule 6: Data Visualization with Charts\n● Creating different chart types (column\, bar\, pie\, line\, etc.)\n● Formatting and customizing charts for better visualization\n● Applying chart elements like axis titles and chart titles for better context\n● Modifying chart types and switching rows/columns for varied chart representations \nModule 7: Conditional Formatting\n● Applying conditional formatting to highlight data based on specific rules\n● Using icon sets\, data bars\, and color scales\n● Utilizing conditional formatting to identify duplicates or unique values in data\n● Managing and clearing conditional formatting rules as needed \nModule 8: Printing and Page Setup\n● Previewing and adjusting print settings\n● Page layout and print area settings\n● Printing options for worksheets and workbooks \nPricing:\nRM 1\,000.00 Per Person (HRD Corp Claimable Course)\n \nKindly scan or click on the link below for your \nLearning Registration.\n \nFor any enquiries\, please contact us at:\n \nUOA Academy Sdn Bhd\nUOA Corporate Tower\, Lobby A\, Avenue 10\, The Vertical\nBangsar South City\, No 8 Jalan Kerinchi\n59200 Kuala Lumpur\, Malaysia.\nTel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517\nEmail: register@uoa-academy.com\n \n\nhttps://www.surveymonkey.com/r/uoaapb \n \nCancellation & Transfer\nPlease note that should this registration be cancelled fourteen (14) days before the day of the training\, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training\, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice.\n \nDisclaimer: UOA Academy reserves the right to make changes to the venue\, date\, and speaker\, including cancellation of the workshop if warranted by circumstances beyond its control.\n  \n\n  \nJoin Today!
URL:https://uoa-academy.com/events/level-1-microsoft-excel-fundamental/
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