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X-ORIGINAL-URL:https://uoa-academy.com
X-WR-CALDESC:Events for UOA Academy
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DTSTART:20220101T000000
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BEGIN:VEVENT
DTSTART;VALUE=DATE:20230907
DTEND;VALUE=DATE:20230908
DTSTAMP:20230809T171223Z
CREATED:20230809T170907Z
LAST-MODIFIED:20230809T171223Z
UID:8888-1694044800-1694131199@uoa-academy.com
SUMMARY:Employment Act 1995 Masterclass Employee Register & Wages\, Work Hours\, Leaves & Holidays\, Termination & Discrimination
DESCRIPTION:  \n\n  \nJoin Today!
URL:https://uoa-academy.com/events/employment-act-1995-masterclass-employee-register-wages-work-hours-leaves-holidays-termination-discrimination/
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20230908
DTEND;VALUE=DATE:20230909
DTSTAMP:20230904T192450Z
CREATED:20230719T220604Z
LAST-MODIFIED:20230904T192450Z
UID:8255-1694131200-1694217599@uoa-academy.com
SUMMARY:Managing Expectation & Stress Management
DESCRIPTION:Managing Expectation & Stress Management (1 Day)\nOverview\nThe modern workforce is facing unprecedented levels of stress and burnout\, which can have a detrimental effect on both personal and professional wellbeing. From entry-level positions to executive roles\, individuals of all ages and experience levels are feeling overwhelmed and undervalued. However\, there is hope\, and with proactive steps\, individuals can manage their stress and achieve a better work-life balance. To address this pressing issue\, we are offering a comprehensive one-day workshop that delves into the root causes of stress and provides participants with practical strategies to manage stress and expectations. \nJoin us for this informative and empowering workshop and take the first step towards a healthier and more fulfilling professional and personal life! \nTarget Audience\nOpen to anyone who wants to handle and manage their stress better. \nLearning Outcomes\n● Understand that stress is an unavoidable part of everybody’s life\n● Recognize the symptoms that tell you when you have chronic stress overload\n● Change the situations and actions that can be changed\n● Deal better with situations and actions that can’t be changed\n● Create an action plan for work\, home\, and play to help reduce and manage stress \nDAY 1 \n1) Defining Stress and How it affects us\nParticipants will explore what stress is\, the causes of stress\, the effects it can have.\nThey will also work on identifying their stressors. \n2) What is Stress and Stress Management\nThis session will explore some of the things that stress is about. Participants will also\nlearn about the positive effects of stress and what eustress is. \n3) Building Stress Management Foundations\nFour pillars of stress management. Special focus will be given to relaxation\ntechniques. \n4) Mental Stress – Strategies\nThis session will give participants two mental strategies to manage stress. They will\nalso learn about the Triple-A approach: alter\, avoid\, and accept. \n5) Stress Management at Work\nParticipants will complete a stress inventory to help them identify areas of stress at\nwork. Participants will also identify some solutions for work-related stress. \n6) Time Management Tips\nA little bit of planning can go a long way towards reducing stress. The session will\nalso focus on:\n● Defining expectations\n● How to get organized (workplace and electronic organization)\n● Prioritizing important tasks\n● Delegation principles\n● How to say No  \nParticipants will work in small groups to brainstorm ways of managing time. \nPricing:\nRM 900.00 Per Person (HRD Corp Claimable Course)\n \nKindly scan or click on the link below for your \nLearning Registration.\n \nFor any enquiries\, please contact us at:\n \nUOA Academy Sdn Bhd\nUOA Corporate Tower\, Lobby A\, Avenue 10\, The Vertical\nBangsar South City\, No 8 Jalan Kerinchi\n59200 Kuala Lumpur\, Malaysia.\nTel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517\nEmail: register@uoa-academy.com\n \n\nhttps://www.surveymonkey.com/r/uoaapb \n \nCancellation & Transfer\nPlease note that should this registration be cancelled fourteen (14) days before the day of the training\, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training\, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice.\n \nDisclaimer: UOA Academy reserves the right to make changes to the venue\, date\, and speaker\, including cancellation of the workshop if warranted by circumstances beyond its control.\n  \n\n  \nJoin Today!
URL:https://uoa-academy.com/events/managing-expectation-stress-management/
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20230908
DTEND;VALUE=DATE:20230909
DTSTAMP:20230720T204350Z
CREATED:20230719T221055Z
LAST-MODIFIED:20230720T204350Z
UID:8257-1694131200-1694217599@uoa-academy.com
SUMMARY:Delegation: The Art of Delegating Effectively
DESCRIPTION:Delegation: The Art of Delegating Effectively (1 day)\nObjectives\nThe “Delegation: The Art of Delegating Effectively” course is designed to help participants develop the skills and knowledge required to effectively delegate tasks and responsibilities in a professional setting. Delegation is a crucial skill for leaders and managers as it empowers team members\, improves productivity\, and fosters professional growth. Through interactive discussions\, practical exercises\, and case studies\, participants will learn the essential techniques and strategies for successful delegation. \nTarget Audience\nThe “Delegation: The Art of Delegating Effectively” course is designed for managers\, supervisors\, team leaders\, entrepreneurs\, business owners\, project managers\, department heads\, team coordinators\, HR professionals\, emerging leaders\, and professionals transitioning to leadership roles\, who aim to enhance their delegation skills and effectively assign tasks and responsibilities in their respective roles and industries.. \nLearning Outcomes\n● Understand the concept and importance of delegation in a professional setting.\n● Assess tasks and determine their suitability for delegation based on team members’ skills and capabilities.\n● Effectively communicate expectations\, instructions\, and guidelines for delegated tasks.\n● Establish clear objectives\, deadlines\, and checkpoints for delegated tasks. \nCourse Outlines:\nDay 1:\nModule 1: Introduction to Delegation\n● Definition and importance of delegation\n● Benefits and challenges of delegation\n● Common misconceptions about delegation \nModule 2: Assessing Delegation Readiness\n● Evaluating task suitability for delegation\n● Analyzing team members’ skills and capabilities\n● Identifying barriers to effective delegation \nModule 3: Delegation Process\n● Step-by-step guide to effective delegation\n● Setting clear expectations and objectives\n● Assigning appropriate tasks and responsibilities\n● Establishing deadlines and checkpoints\n● Providing necessary resources and support \nModule 4: Effective Communication\n● Importance of clear and concise communication\n● Active listening and feedback techniques\n● Delivering instructions and guidelines effectively\n● Handling questions and concerns \nModule 5: Building Trust and Accountability\n● Developing trust within the team\n● Empowering team members to take ownership\n● Establishing accountability mechanisms\n● Recognizing and rewarding delegation efforts \nModule 6: Monitoring and Feedback\n● Strategies for monitoring progress and performance\n● Providing constructive feedback and guidance\n● Addressing challenges and obstacles\n● Adjusting delegation approach as needed \nPricing:\nRM 900.00 Per Person (HRD Corp Claimable Course)\n \nKindly scan or click on the link below for your \nLearning Registration.\n \nFor any enquiries\, please contact us at:\n \nUOA Academy Sdn Bhd\nUOA Corporate Tower\, Lobby A\, Avenue 10\, The Vertical\nBangsar South City\, No 8 Jalan Kerinchi\n59200 Kuala Lumpur\, Malaysia.\nTel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517\nEmail: register@uoa-academy.com\n \n\nhttps://www.surveymonkey.com/r/uoaapb \n \nCancellation & Transfer\nPlease note that should this registration be cancelled fourteen (14) days before the day of the training\, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training\, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice.\n \nDisclaimer: UOA Academy reserves the right to make changes to the venue\, date\, and speaker\, including cancellation of the workshop if warranted by circumstances beyond its control.\n  \n\n  \nJoin Today!
URL:https://uoa-academy.com/events/delegation-the-art-of-delegating-effectively/
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20230912
DTEND;VALUE=DATE:20230914
DTSTAMP:20230831T202354Z
CREATED:20230720T181510Z
LAST-MODIFIED:20230831T202354Z
UID:8352-1694476800-1694649599@uoa-academy.com
SUMMARY:Sales Strategies: Alignment towards Organizational Advancement
DESCRIPTION:Objectives\nThe Sales Strategies: Alignment Towards Organizational Advancement course is a 2-day program designed to equip participants with the knowledge and skills to develop sales strategies that are strategically aligned with organizational goals and objectives. The course covers key areas such as understanding organizational goals\, analyzing target markets\, developing value propositions\, optimizing the sales process\, building customer relationships\, and measuring sales performance. Participants will learn practical strategies and techniques\nto enhance sales effectiveness\, increase market share\, and drive organizational advancement. \nTarget Audience\nThis course is designed for a diverse range of professionals who are involved in sales and business development roles. It is suitable for sales professionals and sales managers who want to enhance their strategic approach to sales and drive organizational advancement.\nBusiness owners and entrepreneurs who are responsible for driving sales growth within their organizations will also benefit from this course. Sales and marketing executives seeking to align their sales strategies with organizational goals and objectives are encouraged to\nattend. \nLearning Outcomes\n..\n● Understand the organization’s goals and objectives and align sales strategies accordingly.\n● Analyze target markets and customer segments to identify key opportunities for sales.\n● Develop compelling value propositions that resonate with customer needs and organizational strengths.\n● Map the customer journey and optimize the sales process to maximize sales effectiveness. \nCourse Outlines:\nDay 1:\nModule 1: Understanding Organizational Goals and Objectives\n● Overview of the organization’s mission\, vision\, and values\n● Identifying key organizational goals and objectives\n● Analyzing the market landscape and competitive environment \nModule 2: Target Market Analysis\n● Identifying and understanding the target market segments\n● Conducting market research and customer analysis\n● Assessing customer needs\, preferences\, and buying behaviors \nModule 3: Value Proposition Development\n● Defining and articulating the unique value proposition\n● Aligning the value proposition with customer needs and organizational strengths\n● Creating compelling messages and positioning strategies \nModule 4: Sales Funnel and Customer Journey Mapping\n● Understanding the sales funnel and its stages\n● Mapping the customer journey from awareness to purchase\n● Identifying touchpoints and opportunities for sales engagement \nDay 2:\nModule 5: Sales Team Training and Development\n● Developing a high-performing sales team\n● Sales skills training and product knowledge development\n● Motivating and incentivizing the sales team for success \nModule 6: Sales Process Optimization\n● Evaluating and optimizing the sales process\n● Streamlining sales activities and reducing inefficiencies\n● Implementing sales automation tools and technologies \nModule 7: Customer Relationship Management\n● Building strong customer relationships for repeat business\n● Customer retention strategies and loyalty programs\n● Effective customer communication and engagement \nModule 8: Key Account Management\n● Identifying and managing key accounts for strategic growth\n● Developing personalized account plans and relationship management strategies\n● Upselling and cross-selling opportunities within key accounts \nModule 9: Performance Measurement and Analysis\n● Establishing sales performance metrics and targets\n● Tracking and analyzing sales data and performance\n● Making data-driven decisions and adjustments to optimize results \nModule 10: Continuous Improvement and Adaptation\n● Embracing a culture of continuous improvement in sales\n● Monitoring market trends and adapting sales strategies accordingly\n● Agile sales approaches and responsiveness to changing customer needs \nPricing:\nRM 1\,000.00 Per Person (HRD Corp Claimable Course)\n \nKindly scan or click on the link below for your \nLearning Registration.\n \nFor any enquiries\, please contact us at:\n \nUOA Academy Sdn Bhd\nUOA Corporate Tower\, Lobby A\, Avenue 10\, The Vertical\nBangsar South City\, No 8 Jalan Kerinchi\n59200 Kuala Lumpur\, Malaysia.\nTel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517\nEmail: register@uoa-academy.com\n \n\nhttps://www.surveymonkey.com/r/uoaapb \n \nCancellation & Transfer\nPlease note that should this registration be cancelled fourteen (14) days before the day of the training\, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training\, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice.\n \nDisclaimer: UOA Academy reserves the right to make changes to the venue\, date\, and speaker\, including cancellation of the workshop if warranted by circumstances beyond its control.\n  \n\n  \nJoin Today!
URL:https://uoa-academy.com/events/sales-strategies-alignment-towards-organizational-advancement-2/
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20230912
DTEND;VALUE=DATE:20230916
DTSTAMP:20230831T232451Z
CREATED:20230831T203612Z
LAST-MODIFIED:20230831T232451Z
UID:9784-1694476800-1694822399@uoa-academy.com
SUMMARY:Negotiating for results (hospitality sales focused)
DESCRIPTION:Kindly scan or click on the link below for your \nLearning Registration.\n \nFor any enquiries\, please contact us at:\n \nUOA Academy Sdn Bhd\nUOA Corporate Tower\, Lobby A\, Avenue 10\, The Vertical\nBangsar South City\, No 8 Jalan Kerinchi\n59200 Kuala Lumpur\, Malaysia.\nTel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517\nEmail: register@uoa-academy.com\n \n\nhttps://www.surveymonkey.com/r/uoaapb \n \nCancellation & Transfer\nPlease note that should this registration be cancelled fourteen (14) days before the day of the training\, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training\, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice.\n \nDisclaimer: UOA Academy reserves the right to make changes to the venue\, date\, and speaker\, including cancellation of the workshop if warranted by circumstances beyond its control.\n  \n\n  \nJoin Today!
URL:https://uoa-academy.com/events/negotiating-for-results-hospitality-sales-focused/
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20230913
DTEND;VALUE=DATE:20230915
DTSTAMP:20231228T014101Z
CREATED:20230719T222320Z
LAST-MODIFIED:20231228T014101Z
UID:8262-1694563200-1694735999@uoa-academy.com
SUMMARY:Mastering Public Speaking & Presentation
DESCRIPTION:Mastering Public Speaking & Presentation (2 days)\nObjectives\nThe “Mastering Public Speaking & Presentation” course is designed to equip participants with the skills\, techniques\, and confidence needed to deliver impactful and persuasive presentations in various professional settings. Through a combination of theory\, practical exercises\, and feedback sessions\, participants will develop the necessary skills to engage\, influence\, and inspire their audience effectively. \nTarget Audience\nThis course is designed for professionals at all levels who want to enhance their public speaking and presentation skills\, including managers\, team leaders\, sales representatives\, educators\, trainers\, and individuals who frequently deliver presentations or speeches in their professional roles. \nLearning Outcomes\n● Overcome fear and nervousness associated with public speaking and deliver presentations with confidence.\n● Analyze the audience and tailor presentations to effectively engage and meet their needs.\n● Develop clear and logical structures for presentations to enhance message delivery and audience understanding.\n● Craft powerful and persuasive messages that captivate and influence the audience. \nCourse Outlines:\nDay 1:\nModule 1: Introduction to Public Speaking\n● Understanding the importance of effective public speaking and its impact on professional success.\n● Overcoming common fears and anxieties associated with public speaking.\n● Exploring the qualities of an engaging and persuasive speaker. \nModule 2: Analyzing the Audience and Purpose\n● Identifying the target audience and their needs\, expectations\, and preferences.\n● Clarifying the purpose and desired outcomes of the presentation.\n● Adapting the message and delivery style to connect with the audience. \nModule 3: Structuring the Presentation\n● Developing a clear and logical structure for the presentation.\n● Capturing attention with a compelling introduction.\n● Organizing key points effectively and creating a memorable conclusion. \nModule 4: Crafting and Delivering a Powerful Message\n● Developing a clear and concise central message.\n● Utilizing storytelling techniques to engage and connect with the audience.\n● Using language\, tone\, and body language to convey confidence and credibility. \nModule 5: Visual Aids and Supporting Materials\n● Selecting and designing effective visual aids\, such as slides or props.\n● Enhancing the presentation with appropriate audiovisual elements.\n● Using supporting materials\, such as statistics or examples\, to strengthen key points. \nDay 2: \nModule 6: Engaging the Audience\n● Techniques for capturing and maintaining audience attention throughout the presentation.\n● Encouraging audience participation and interaction.\n● Handling questions\, interruptions\, and challenging audience members. \nModule 7: Effective Non-Verbal Communication\n● Mastering body language\, facial expressions\, and gestures to convey confidence and engagement.\n● Utilizing vocal variety\, pacing\, and emphasis for impactful delivery.\n● Enhancing stage presence and physical presence during presentations. \nModule 8: Managing Nervousness and Overcoming Challenges\n● Strategies for managing nervousness and stage fright.\n● Handling unexpected situations\, technical difficulties\, or distractions.\n● Building resilience and confidence as a speaker. \nModule 9: Persuasion and Influence Techniques\n● Understanding principles of persuasion and how to apply them in presentations.\n● Using rhetorical devices\, storytelling\, and evidence to influence and persuade the audience.\n● Addressing objections and counter arguments effectively. \nModule 10: Rehearsal and Feedback\n● Importance of rehearsal and techniques for effective practice.\n● Conducting self-evaluation and seeking constructive feedback.\n● Incorporating feedback to enhance delivery and presentation effectiveness. \nModule 11: Specialized Presentation Formats\n● Adapting presentation skills to different formats\, such as team presentations\, sales pitches\, or conference speeches.\n● Tailoring presentations for virtual or online platforms.\n● Adjusting presentation style for diverse audiences and cultural considerations. \nModule 12: Final Presentation and Conclusion\n● Delivering a final presentation incorporating the skills and techniques learned.\n● Reflection on progress and growth as a presenter.\n● Review of key takeaways and next steps for continued development. \nPricing:\nRM 1\,000.00 Per Person (HRD Corp Claimable Course)\n \nKindly scan or click on the link below for your \nLearning Registration.\n \nFor any enquiries\, please contact us at:\n \nUOA Academy Sdn Bhd\nUOA Corporate Tower\, Lobby A\, Avenue 10\, The Vertical\nBangsar South City\, No 8 Jalan Kerinchi\n59200 Kuala Lumpur\, Malaysia.\nTel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517\nEmail: register@uoa-academy.com\n \n\nhttps://www.surveymonkey.com/r/uoaapb \n \nCancellation & Transfer\nPlease note that should this registration be cancelled fourteen (14) days before the day of the training\, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training\, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice.\n \nDisclaimer: UOA Academy reserves the right to make changes to the venue\, date\, and speaker\, including cancellation of the workshop if warranted by circumstances beyond its control.\n  \n\n  \nJoin Today!
URL:https://uoa-academy.com/events/mastering-public-speaking-presentation/
CATEGORIES:Public Speaking
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20230913
DTEND;VALUE=DATE:20230915
DTSTAMP:20230831T201140Z
CREATED:20230719T215920Z
LAST-MODIFIED:20230831T201140Z
UID:8253-1694563200-1694735999@uoa-academy.com
SUMMARY:Professional Image and Business Etiquette
DESCRIPTION:Objectives\nThe Professional Image and Business Etiquette course is designed to help participants develop essential skills and knowledge related to projecting a professional image and mastering business etiquette. Through interactive sessions\, practical exercises\, and real-life examples\, participants will learn how to enhance their personal brand\, communicate effectively\, and navigate professional situations with confidence and professionalism. \nTarget Audience\nThis course is designed for professionals at all levels who want to enhance their professional image and business etiquette skills. It is suitable for employees who interact with clients\, customers\, and colleagues in various business settings. It is also beneficial for individuals seeking to improve their networking skills and build strong professional relationships. Additionally\, new hires and individuals transitioning to a professional work environment can greatly benefit from this course. \nLearning Outcomes\n● Understand the importance of professional image and business etiquette in the workplace.\n● Present themselves professionally through appropriate personal appearance\, grooming\, and dressing for success.\n● Use non-verbal communication effectively\, including body language\, facial expressions\, and handshakes.\n● Demonstrate proper business communication etiquette in written and oral communication\, including email\, phone\, and video conferences. \nCourse Outlines:\nDay 1:\nModule 1: Introduction to Professional Image and Business Etiquette\n● Importance of professional image and business etiquette in the workplace\n● Impact of personal appearance and behavior on professional success\n● Overview of key concepts and skills \nModule 2: Personal Appearance and Dressing for Success\n● Dress codes and standards in different business settings\n● Dressing appropriately for various professional occasions\n● Grooming and personal hygiene tips\n● Choosing appropriate accessories and footwear \nModule 3: Non-Verbal Communication\n● Understanding the power of body language\n● Effective use of facial expressions and eye contact\n● Posture\, gestures\, and handshakes\n● Personal space and proxemics \nModule 4: Business Communication Etiquette\n● Written communication etiquette (emails\, memos\, and letters)\n● Telephone etiquette and effective phone communication\n● Video conference etiquette\n● Netiquette and online communication guidelines \nDay 2:\nModule 5: Professional Networking\n● Importance of networking for professional growth\n● Developing networking skills\n● Building and maintaining professional relationships\n● Effective use of social media for networking \nModule 6: Business Dining Etiquette\n● Overview of dining etiquette for business settings\n● Proper use of utensils and table manners\n● Handling difficult food items and dining challenges\n● Hosting and attending business meals \nModule 7: Meeting and Presentation Etiquette\n● Effective meeting etiquette\n● Roles and responsibilities in meetings\n● Active listening skills\n● Presentation etiquette and public speaking tips \nModule 8: Cultural Sensitivity and Diversity\n● Understanding and respecting cultural differences\n● Global business etiquette\n● Working with diverse teams and clients\n● Avoiding cultural pitfalls and stereotypes \nModule 9: Handling Workplace Challenges\n● Dealing with difficult colleagues and conflict resolution\n● Workplace etiquette and professional conduct\n● Office politics and maintaining professionalism\n● Managing professional reputation and online presence \nModule 10: Personal Branding and Professional Image Maintenance\n● Developing a personal brand and unique value proposition\n● Managing and enhancing professional image over time\n● Continual learning and professional development\n● Creating a personal action plan for ongoing improvement \nPricing:\nRM 1\,000.00 Per Person (HRD Corp Claimable Course)\n \nKindly scan or click on the link below for your \nLearning Registration.\n \nFor any enquiries\, please contact us at:\n \nUOA Academy Sdn Bhd\nUOA Corporate Tower\, Lobby A\, Avenue 10\, The Vertical\nBangsar South City\, No 8 Jalan Kerinchi\n59200 Kuala Lumpur\, Malaysia.\nTel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517\nEmail: register@uoa-academy.com\n \n\nhttps://www.surveymonkey.com/r/uoaapb \n \nCancellation & Transfer\nPlease note that should this registration be cancelled fourteen (14) days before the day of the training\, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training\, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice.\n \nDisclaimer: UOA Academy reserves the right to make changes to the venue\, date\, and speaker\, including cancellation of the workshop if warranted by circumstances beyond its control.\n  \n\n  \nJoin Today!
URL:https://uoa-academy.com/events/professional-image-and-business-etiquette/
CATEGORIES:Interpersonal Development,Personal Growth & Development
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20230919
DTEND;VALUE=DATE:20230921
DTSTAMP:20230831T233428Z
CREATED:20230719T224636Z
LAST-MODIFIED:20230831T233428Z
UID:8264-1695081600-1695254399@uoa-academy.com
SUMMARY:Digital Marketing & Social Medias: Developing Tomorrow's Marketers
DESCRIPTION:Digital Marketing & Social Media – Developing Tomorrow’s Marketers (2 days)\nObjectives\nThe Digital Marketing & Social Media course is designed to equip participants with the knowledge and skills needed to thrive in the ever-evolving field of digital marketing. This comprehensive training program covers essential concepts\, strategies\, and tools used in today’s digital landscape. Participants will gain practical insights and hands-on experience to develop effective digital marketing and social media campaigns\, driving business growth and engagement with target audiences. \nTarget Audience\nThis comprehensive course on digital marketing and social media is suitable for marketing professionals\, business owners and entrepreneurs\, advertising and communication professionals\, as well as students and graduates interested in gaining practical knowledge\nand skills in the ever-evolving field of digital marketing. \nLearning Outcomes\n● Understand the key concepts\, strategies\, and tools used in digital marketing and social media.\n● Develop effective digital marketing campaigns to drive business growth and engagement.\n● Optimize websites for better user experience and conversion rates.\n● Implement search engine optimization (SEO) techniques to improve website visibility. \nCourse Outlines:\nDay 1:\nModule 1: Introduction to Digital Marketing\n● Overview of digital marketing landscape\n● Importance of digital marketing in today’s business environment\n● Key digital marketing concepts and terminology \nModule 2: Website Optimization and User Experience\n● Understanding website optimization and its impact on user experience\n● Effective website design principles\n● Conversion rate optimization techniques \nModule 3: Search Engine Optimization (SEO)\n● Introduction to SEO and its role in digital marketing\n● Keyword research and optimization\n● On-page and off-page optimization strategies \nModule 4: Pay-Per-Click (PPC) Advertising\n● Introduction to PPC advertising\n● Setting up and managing PPC campaigns\n● Bid management and optimization \nModule 5: Social Media Marketing\n● Overview of major social media platforms\n● Developing a social media strategy\n● Creating engaging social media content\n● Social media advertising and analytics \nDay 2:\nModule 6: Content Marketing\n● Understanding content marketing and its importance\n● Creating compelling and shareable content\n● Content distribution and promotion strategies \nModule 7: Email Marketing\n● Introduction to email marketing\n● Building an effective email marketing campaign\n● Best practices for email deliverability and engagement \nModule 8: Mobile Marketing\n● Overview of mobile marketing trends and strategies\n● Mobile advertising and app marketing\n● Optimizing campaigns for mobile devices \nModule 9: Analytics and Data-Driven Marketing\n● Importance of data-driven decision-making in digital marketing\n● Web analytics tools and metrics\n● Tracking and measuring campaign performance \nModule 10: Emerging Trends in Digital Marketing\n● Overview of the latest trends and technologies shaping digital marketing\n● Artificial Intelligence (AI) in marketing\n● Influencer marketing and user-generated content \nPricing:\nRM 1\,000.00 Per Person (HRD Corp Claimable Course)\n \nKindly scan or click on the link below for your \nLearning Registration.\n \nFor any enquiries\, please contact us at:\n \nUOA Academy Sdn Bhd\nUOA Corporate Tower\, Lobby A\, Avenue 10\, The Vertical\nBangsar South City\, No 8 Jalan Kerinchi\n59200 Kuala Lumpur\, Malaysia.\nTel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517\nEmail: register@uoa-academy.com\n \n\nhttps://www.surveymonkey.com/r/uoaapb \n \nCancellation & Transfer\nPlease note that should this registration be cancelled fourteen (14) days before the day of the training\, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training\, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice.\n \nDisclaimer: UOA Academy reserves the right to make changes to the venue\, date\, and speaker\, including cancellation of the workshop if warranted by circumstances beyond its control.\n  \n\n  \nJoin Today!
URL:https://uoa-academy.com/events/digital-marketing-social-medias/
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20230920
DTEND;VALUE=DATE:20230921
DTSTAMP:20230720T204216Z
CREATED:20230719T232848Z
LAST-MODIFIED:20230720T204216Z
UID:8268-1695168000-1695254399@uoa-academy.com
SUMMARY:Email Etiquette
DESCRIPTION:Email Etiquette (1 Day)\nObjectives\nEmail etiquette is a set of principles to write or answer emails in a socially or professionally acceptable manner. It includes language\, structure\, grammar\, and tone. Email etiquette differs based on the recipient and between professional and personal emails. \nLearning Objectives\n● Develop a heightened awareness of the potential perils of digital communication.\n● Master effective email structures to achieve clarity and successful communication.\n● Learn to write for the reader\, starting with effective subject lines.\n● Make the most of ’email estate’ \nTarget Audience\nOpen to all employees\, especially administrators. \nCourse Outline\nModule 1: Introduction & Background to e-mailing\n● 10 Advantages of Using E-Mail\n● 10 Disadvantages of Using E-Mail\n● Rules For Email Etiquette\n● Inappropriate Use of Email \nModule 2: Salutations\n● Salutations Definition\n● Casual Salutations\n● Creative & Personalized Alternative Salutations\n● Salutations to Avoid \nPricing:\nRM 900.00 Per Person (HRD Corp Claimable Course)\n \nKindly scan or click on the link below for your \nLearning Registration.\n \nFor any enquiries\, please contact us at:\n \nUOA Academy Sdn Bhd\nUOA Corporate Tower\, Lobby A\, Avenue 10\, The Vertical\nBangsar South City\, No 8 Jalan Kerinchi\n59200 Kuala Lumpur\, Malaysia.\nTel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517\nEmail: register@uoa-academy.com\n \n\nhttps://www.surveymonkey.com/r/uoaapb \n \nCancellation & Transfer\nPlease note that should this registration be cancelled fourteen (14) days before the day of the training\, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training\, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice.\n \nDisclaimer: UOA Academy reserves the right to make changes to the venue\, date\, and speaker\, including cancellation of the workshop if warranted by circumstances beyond its control.\n  \n\n  \nJoin Today!
URL:https://uoa-academy.com/events/email-etiquette/
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BEGIN:VEVENT
DTSTART;VALUE=DATE:20230920
DTEND;VALUE=DATE:20230922
DTSTAMP:20230831T201043Z
CREATED:20230719T215240Z
LAST-MODIFIED:20230831T201043Z
UID:8251-1695168000-1695340799@uoa-academy.com
SUMMARY:Change Management – Managing Change and How to deal with it?
DESCRIPTION:Objectives\nChange is an inevitable aspect of organizations\, and effective change management is crucial for successful transitions. This two-day training course on Change Management provides participants with essential knowledge\, skills\, and tools to effectively manage and navigate organizational change. Through interactive sessions\, case studies\, and practical exercises\, participants will develop a comprehensive understanding of change management principles and learn strategies to mitigate resistance\, engage stakeholders\, and drive successful change initiatives. \nTarget Audience\nThe Change Management course is designed for professionals at all levels who are involved in or responsible for managing organizational change initiatives. This includes managers\, supervisors\, team leaders\, project managers\, HR professionals\, and individuals involved in change management roles or projects within their organizations. \nLearning Outcomes\n● Understand the importance of change management in organizational success.\n● Identify the different types and drivers of organizational change.\n● Apply various change management models and frameworks to effectively manage change initiatives.\n● Develop strategies to overcome resistance to change and build buy-in. \nCourse Outlines:\nDay 1:\nModule 1: Introduction to Change Management\n● Understanding the need for change management\n● The impact of change on individuals and organizations\n● Key roles and responsibilities in change management \nModule 2: Types and Drivers of Change\n● Differentiating between proactive and reactive change\n● Identifying external and internal drivers of change\n● Exploring the common types of organizational change \nModule 3: Change Management Models and Frameworks\n● Lewin’s Change Management Model\n● Kotter’s Eight-Step Change Model\n● ADKAR Model for individual change\n● Prosci’s Change Management Process \nModule 4: Overcoming Resistance to Change\n● Common sources of resistance\n● Strategies to address resistance and build buy-in\n● Creating a supportive change culture \nDay 2:\nModule 5: Stakeholder Engagement and Communication\n● Identifying and analyzing stakeholders\n● Developing a stakeholder engagement plan\n● Effective communication strategies during change \nModule 6: Planning and Executing Change Initiatives\n● Change readiness assessment\n● Developing a change management plan\n● Managing risks and contingencies \nModule 7: Evaluating and Monitoring Change\n● Key performance indicators for change management\n● Continuous improvement and learning from change\n● Sustaining change in the long term \nModule 8: Case Studies and Practical Exercises\n● Analyzing real-life change management case studies\n● Applying change management principles to practical scenarios\n● Group discussions and exercises to reinforce learning \nPricing:\nRM 1\,000.00 Per Person (HRD Corp Claimable Course)\n \nKindly scan or click on the link below for your \nLearning Registration.\n \nFor any enquiries\, please contact us at:\n \nUOA Academy Sdn Bhd\nUOA Corporate Tower\, Lobby A\, Avenue 10\, The Vertical\nBangsar South City\, No 8 Jalan Kerinchi\n59200 Kuala Lumpur\, Malaysia.\nTel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517\nEmail: register@uoa-academy.com\n \n\nhttps://www.surveymonkey.com/r/uoaapb \n \nCancellation & Transfer\nPlease note that should this registration be cancelled fourteen (14) days before the day of the training\, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training\, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice.\n \nDisclaimer: UOA Academy reserves the right to make changes to the venue\, date\, and speaker\, including cancellation of the workshop if warranted by circumstances beyond its control.\n  \n\n  \nJoin Today!
URL:https://uoa-academy.com/events/change-management-managing-change-and-how-to-deal-with-it/
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BEGIN:VEVENT
DTSTART;VALUE=DATE:20230921
DTEND;VALUE=DATE:20230923
DTSTAMP:20230831T200946Z
CREATED:20230719T213928Z
LAST-MODIFIED:20230831T200946Z
UID:8249-1695254400-1695427199@uoa-academy.com
SUMMARY:NLP for Managers: Negotiations & Effective Methods to Influence others
DESCRIPTION:Objectives\nThe human nervous system can be thought of as goal seeking & we tend to get what we focus on. Well-formed outcomes are an important tool for ensuring that we get more of what we want in our life. The course is designed to help our target audience to get exactly that through practical approaches & simple applicable methods. It also guides the audience on how to reframe their current beliefs by applying different meanings to behaviors\, situations in life & also to new beliefs that they would like to have. It can create a very powerful change in\nhow they have been dealing with others & how they can deal better with challenges in life. \nTarget Audience\nManagers\, Head of Departments\, Supervisors\, HR Personnel\, Personnel Dealing with Contracts \nLearning Outcomes\n● Able to demonstrate on how to control their own state of mind\n● Develop & demonstrate powerfully persuasive communication skills through influencing & negotiating\n● Overcome obstacles in business\, working life & personal life Help others to get the results they want\n● Ability to apply the techniques to create desired experiences & outcome \nCourse Outlines\nModule 1: Pillars of NLP (Neuro Linguistic Programming)\n● Outcome / Direction\n● Able to demonstrate on how to control their own state of mind\n● “Are We There Yet”?\n● Behavioural Flexibility \nModule 2: Influencing Others by Observing Sensory Acuity\n● Building Bridges not\n● Leading & Pacing\n● Identifying your Target Audience Favored REP Systems\n● Recognizing Emotions & Assessing Cues\n● Hierarchy of Ideas & Reframing \nModule 3: Techniques to Influence Your Mind\n● Making The Right Decisions\n● Using Subconscious Mind to Find Answers\n● Tapping into Creativity\n● Programming Your Mind to Succeed \nModule 4: Fine Tuning Problems into Opportunities\n● Developing Prosperity Beliefs & Dealing with Adversity\n● Facing Fear & Overcoming Mistakes\n● Changing Your State of Mind Instantly! \nModule 5: NLP Philosophy in Negotiation\n● Agreement Pattern\n● Hypnotic Language Pattern\n● Handling Objections\n● Expressing Authority & Criticism\n● Increasing Compliance \nModule 6: Steps Negotiation\n● Rapport\n● Ask Questions\n● Find a Need\n● Link Value\n● Handle Objections \nModule 7: Negotiation Techniques\n● Negotiation with The “Left Thumb Person”\n● Negotiation with The “Right Thumb Person”\n● Negotiation vs Selling & Haggling \nModule 8: Lights Camera Action\n● Role Play: Personal Negotiation\n● Role Play: Business Negotiation \nPricing:\nRM 1\,000.00 Per Person (HRD Corp Claimable Course)\n \nKindly scan or click on the link below for your \nLearning Registration.\n \nFor any enquiries\, please contact us at:\n \nUOA Academy Sdn Bhd\nUOA Corporate Tower\, Lobby A\, Avenue 10\, The Vertical\nBangsar South City\, No 8 Jalan Kerinchi\n59200 Kuala Lumpur\, Malaysia.\nTel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517\nEmail: register@uoa-academy.com\n \n\nhttps://www.surveymonkey.com/r/uoaapb \n \nCancellation & Transfer\nPlease note that should this registration be cancelled fourteen (14) days before the day of the training\, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training\, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice.\n \nDisclaimer: UOA Academy reserves the right to make changes to the venue\, date\, and speaker\, including cancellation of the workshop if warranted by circumstances beyond its control.\n  \n\n  \nJoin Today!
URL:https://uoa-academy.com/events/nlp-for-managers-negotiations-effective-methods-to-influence-others/
CATEGORIES:Interpersonal Skill,Personal Growth & Development
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