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BEGIN:VEVENT
DTSTART;VALUE=DATE:20250123
DTEND;VALUE=DATE:20250124
DTSTAMP:20260425T205705
CREATED:20241230T022949Z
LAST-MODIFIED:20250204T015009Z
UID:32810-1737590400-1737676799@uoa-academy.com
SUMMARY:Communication Skills Workshop (Bottom up & Top down) (1 day)
DESCRIPTION:Objectives \nTo enhance the English communication skills of frontline and backend staff\, enabling them to interact more effectively with guests and colleagues\, thereby improving guest satisfaction and operational efficiency. \nTarget Audience \nThe target audience for this Basic English Communication Skills Training is the frontline and backend staff of the UOA Hospitality group. This includes individuals who directly interact with guests\, such as: \n\nFront desk agents\nConcierge staff\nHousekeeping staff\nFood and beverage servers\nBartenders / Baristas\nFrontline security\n\nEssentially\, anyone who has regular face-to-face or phone interactions with guests would benefit from this training. \nLearning Outcomes  \n\nImprove basic English language skills: To enhance participants’ ability to speak\, understand\, read\, and write in English.\nDevelop effective communication techniques: To train participants to communicate clearly and confidently in English.\nEnhance listening skills: To improve participants’ ability to listen and understand spoken English.\nBuild vocabulary and grammar: To expand participants’ English vocabulary and improve their understanding of basic grammar.\nPractice common hospitality phrases: To familiarize participants with common phrases and expressions used in the hospitality industry.\n\n\nCourse Outline \nMorning Session (9:00 AM – 12:00 PM) \nModule 1: Introduction to Basic English Communication \n\nImportance of English communication in hospitality\nBasic English language skills (speaking\, listening\, reading\, writing)\nCommon challenges and how to overcome them\n\nModule 2: Building Vocabulary and Grammar \n\nEssential vocabulary for hospitality staff\nBasic grammar rules (sentence structure\, verb tenses\, etc.)\nPractice exercises to reinforce learning\n\nAfternoon Session (1:00 PM – 4:00 PM) \nModule 3: Effective Communication Techniques \n\nSpeaking clearly and confidently\nActive listening skills\nAsking and answering questions effectively\nRole-playing common scenarios\n\nModule 4: Common Hospitality Phrases and Expressions \n\nGreeting guests and making small talk\nHandling guest inquiries and requests\nProviding directions and information\nDealing with complaints and difficult situations\n\nTraining Methodology \n\nLectures and presentations\nRole-playing exercises\nGroup discussions\nPractice exercises\nQ&A sessions\n\nEvaluation \n\nPre- and post-training assessments\nParticipant feedback forms\nTrainer observation and evaluation\n\nNote \n\nThe training can be customized to address specific needs and challenges of the UOA Hospitality group.\nHands-on exercises and simulations can be incorporated to enhance practical skills.\nContinuous feedback and coaching can be provided to reinforce learning and improve performance.\n\nBy the end of this training\, participants will be equipped with the necessary English communication skills to effectively interact with guests and colleagues\, leading to improved guest satisfaction and operational efficiency. \n\n\nPRICING: \nRM 1\,000.00 Per Person (HRD Corp Claimable Course) + 8% SST \n \n \nKindly scan or click on the link below for your \nLearning Registration.\n \nFor any enquiries\, please contact us at:\n \nUOA Academy Sdn Bhd\nUOA Corporate Tower\, Lobby A\, Avenue 10\, The Vertical\nBangsar South City\, No 8 Jalan Kerinchi\n59200 Kuala Lumpur\, Malaysia.\nTel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517\nEmail: register@uoa-academy.com\n \n\nhttps://www.surveymonkey.com/r/EXTREG\n \nCancellation & Transfer\n\nPlease note that should this registration be cancelled fourteen (14) days before the day of the training\, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training\, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally\, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer. \nDisclaimer: UOA Academy reserves the right to make changes to the venue\, date\, and speaker\,\nincluding cancellation of the workshop if warranted by circumstances beyond its control. \n\n  \n\n  \nJoin Today! \n 
URL:https://uoa-academy.com/events/communication-skills-workshop-bottom-up-top-down/
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END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20250122
DTEND;VALUE=DATE:20250124
DTSTAMP:20260425T205705
CREATED:20241230T020723Z
LAST-MODIFIED:20250113T032220Z
UID:32805-1737504000-1737676799@uoa-academy.com
SUMMARY:Handling Customer Complaints (2 Days)
DESCRIPTION:Objectives \nThe objective of the Handling Customer Complaints training program is to provide participants with a comprehensive understanding of the skills and knowledge necessary to effectively handle customer complaints and improve customer satisfaction. In today’s highly competitive business environment\, it is crucial for organizations to have a solid approach to managing customer complaints. Effective handling of customer complaints can help to prevent the loss of business\, maintain customer loyalty\, and even enhance the reputation of an organization. \nTarget Audience \nThe target audience for the Handling Customer Complaints training program includes customer service representatives\, front-line employees\, managers\, and anyone who interacts with customers in a business setting. \nLearning Outcomes  \n\nCommunicate effectively with customers using active listening techniques\nIdentify root causes of customer complaints and use problem-solving\, negotiation\, and empathy to resolve them\nManage personal emotions and respond professionally in challenging situations\nIdentify patterns and trends in customer complaints and make recommendations for service improvement.\n\n\nCourse Outlines: \nDay 1: \nModule 1: Introduction to Customer Complaints \n\nThe importance of effective complaint handling\nTypes of customer complaints\nUnderstanding customer needs and expectations\nThe cost of poor complaint handling\n\nModule 2: Active Listening Techniques \n\nImportance of active listening in customer interactions\nPractical strategies for attentive and empathetic listening\nEnhancing communication through effective listening skills\n\nModule 3: Effective Communication Skills \n\nVerbal and nonverbal communication techniques\nActive listening skills\nAsking effective questions\nUsing empathy to build rapport\n\nModule 4: Managing Emotions \n\nUnderstanding and managing personal emotions\nStrategies for staying calm and professional\nDealing with angry or upset customers \nAvoiding escalation\n\n\nDay 2: \nModule 5: Time management \n\nPrioritizing complaints\nSetting realistic expectations with customers\nManaging time effectively\nResolving complaints within an appropriate time frame\n\nModule 6:  Professional Response in Challenging Situations \n\nStrategies for maintaining professionalism in difficult scenarios\nDe-escalation techniques for defusing tense customer interactions\nCase studies on effective responses to challenging complaints\n\nModule 7: Complaint Resolution Techniques \n\nRoot cause analysis\nProblem-solving techniques\nNegotiation and conflict resolution\nUsing empathy to address emotional complaints\n\nModule 8: Documentation and Follow-up \n\nThe importance of accurate documentation\nFollowing up with customers\nIdentifying opportunities for improvement\nPreventing future complaints \n\n\n\nPRICING: \nRM 1\,800.00 Per Person (HRD Corp Claimable Course) + 8% SST \n\nKindly scan or click on the link below for your \nLearning Registration.\n \nFor any enquiries\, please contact us at:\n \nUOA Academy Sdn Bhd\nUOA Corporate Tower\, Lobby A\, Avenue 10\, The Vertical\nBangsar South City\, No 8 Jalan Kerinchi\n59200 Kuala Lumpur\, Malaysia.\nTel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517\nEmail: register@uoa-academy.com\n \n\nhttps://www.surveymonkey.com/r/EXTREG\n \nCancellation & Transfer\n\nPlease note that should this registration be cancelled fourteen (14) days before the day of the training\, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training\, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally\, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer. \nDisclaimer: UOA Academy reserves the right to make changes to the venue\, date\, and speaker\,\nincluding cancellation of the workshop if warranted by circumstances beyond its control. \n\n  \n\n  \nJoin Today! \n 
URL:https://uoa-academy.com/events/handling-customer-complaints/
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END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20250122
DTEND;VALUE=DATE:20250123
DTSTAMP:20260425T205705
CREATED:20241230T014029Z
LAST-MODIFIED:20250113T032237Z
UID:32799-1737504000-1737590399@uoa-academy.com
SUMMARY:Employee Wellness Program: Strategies for a Healthier Workplace (1 day)
DESCRIPTION:Objectives \nThe objective of this training course is to equip participants with effective strategies to enhance employee well-being and create a healthier workplace environment. It focuses on developing comprehensive wellness programs that address physical\, mental\, and emotional health\, aiming to improve overall employee satisfaction\, productivity\, and engagement. Participants will learn to implement initiatives that promote a balanced lifestyle\, reduce stress\, and foster a supportive work culture\, ultimately contributing to a more positive and sustainable workplace. \nTarget Audience \nThis training course is designed for human resources professionals\, wellness program coordinators\, managers\, and team leaders who are responsible for fostering a healthy work environment. It is particularly valuable for those involved in developing and implementing employee wellness initiatives or seeking to enhance existing programs. The course is also suited for organizational leaders interested in improving overall employee well-being\, reducing workplace stress\, and promoting a culture of health and balance within their teams. \nLearning Outcomes  \n\nDesigning Wellness Initiatives: Skills to create and implement effective wellness programs that address physical\, mental\, and emotional health needs of employees.\nPromoting Work-Life Balance: Techniques for fostering a healthy work-life balance\, including flexible work arrangements and time management strategies.\nReducing Workplace Stress: Strategies to identify and mitigate sources of stress within the workplace\, improving overall employee well-being.\nEnhancing Employee Engagement: Methods to increase employee engagement and participation in wellness programs through effective communication and incentives.\nMeasuring Program Effectiveness: Tools for evaluating the success of wellness initiatives and making data-driven improvements based on feedback and outcomes.\n\nBuilding a Supportive Culture: Approaches to cultivate a supportive work environment that encourages healthy habits\, open communication\, and mutual support among employees. \n\nCourse Outlines:  \nDay 1:  \nModule 1: Introduction to Employee Wellness \n\nDefining Wellness: Explore the key components of a comprehensive employee wellness program\, including physical\, mental\, and emotional health.\nBenefits of Wellness Programs: Understand how wellness programs contribute to increased productivity\, reduced absenteeism\, and improved employee morale.\n\nModule 2: Designing and Implementing Wellness Initiatives \n\nProgram Development: Learn how to design wellness initiatives that align with organizational goals and address employee needs.\nEffective Implementation: Strategies for launching wellness programs\, including setting objectives\, creating schedules\, and allocating resources.\n\nModule 3: Promoting Engagement and Participation \n\nCommunication Strategies: Develop effective communication plans to promote wellness programs and engage employees.\nIncentives and Motivation: Explore methods to motivate employees to participate\, including rewards\, challenges\, and recognition programs.\n\nModule 4: Measuring Success and Making Improvements \n\nEvaluation Techniques: Learn how to measure the effectiveness of wellness programs using key performance indicators and feedback mechanisms.\n\nContinuous Improvement: Strategies for using data and feedback to refine and enhance wellness programs for better outcomes and increased employee satisfaction. \n  \n\nPRICING: \nRM 1\,000.00 Per Person (HRD Corp Claimable Course) + 8% SST \n\n \nKindly scan or click on the link below for your \nLearning Registration.\n \nFor any enquiries\, please contact us at:\n \nUOA Academy Sdn Bhd\nUOA Corporate Tower\, Lobby A\, Avenue 10\, The Vertical\nBangsar South City\, No 8 Jalan Kerinchi\n59200 Kuala Lumpur\, Malaysia.\nTel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517\nEmail: register@uoa-academy.com\n \n\nhttps://www.surveymonkey.com/r/EXTREG\n \nCancellation & Transfer\n\nPlease note that should this registration be cancelled fourteen (14) days before the day of the training\, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training\, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally\, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer. \nDisclaimer: UOA Academy reserves the right to make changes to the venue\, date\, and speaker\,\nincluding cancellation of the workshop if warranted by circumstances beyond its control. \n\n  \n\n  \nJoin Today! \n 
URL:https://uoa-academy.com/events/employee-wellness-program-strategies-for-a-healthier-workplace/
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END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20250116
DTEND;VALUE=DATE:20250117
DTSTAMP:20260425T205705
CREATED:20241230T070651Z
LAST-MODIFIED:20250113T032252Z
UID:32833-1736985600-1737071999@uoa-academy.com
SUMMARY:Office Management & Administration (1 Day)
DESCRIPTION:Objectives \nThe Office Management & Administration course is designed to equip participants with a comprehensive skill set essential for effective office management and administration. The program aims to provide valuable insights into the principles of organizational efficiency\, effective communication\, and efficient time management. Moreover\, the course endeavors to foster leadership and decision-making skills that are directly relevant to the responsibilities associated with office management. Participants will emerge from the program well-prepared to contribute significantly to the smooth operation of office environments\, promoting productivity and overall success. \nTarget Audience \nThis course is tailored for professionals working in office management\, administrative roles\, and individuals aspiring to enhance their skills in organizational efficiency. It is suitable for office managers\, executive assistants\, administrative coordinators\, and those seeking foundational knowledge or looking to refine their expertise. \nLearning Outcomes  \n\nAcquire a well-rounded skill set for effective office management.\nGain insights into organizational efficiency\, communication strategies\, and time management principles.\nDevelop leadership and decision-making skills relevant to office management responsibilities.\nEmpower individuals to contribute significantly to the smooth operation of office environments.\nFoster productivity and success in office management through learned skills.\n\n\nCourse Outlines: \nDay 1: \nModule 1: Fundamentals of Office Management \n\nUnderstanding the role and responsibilities of office managers and administrators.\nKey principles of organizational efficiency.\nEstablishing systems for smooth office operations.\n\nModule 2: Effective Communication in the Workplace \n\nThe importance of clear and professional communication.\nStrategies for improving verbal\, written\, and digital communication.\nBuilding positive relationships with colleagues\, clients\, and stakeholders.\n\nModule 3: Time Management and Prioritization \n\nTechniques for managing time effectively in a fast-paced office environment.\nTools for prioritizing tasks and meeting deadlines.\nAvoiding common time-wasting pitfalls and distractions.\n\nModule 4: Leadership and Decision-Making in Office Administration \n\nDeveloping leadership skills for managing teams and projects.\nEffective decision-making frameworks for administrative roles.\nDelegation and collaboration to enhance productivity.\n\nModule 5: Building a Productive Office Environment \n\nCreating systems and processes to improve efficiency.\nPromoting a positive and organized workspace culture.\nUsing technology and tools to streamline administrative tasks.\n\nPRICING: \nRM 1\,000.00 Per Person (HRD Corp Claimable Course) + 8% SST \n \n \nKindly scan or click on the link below for your \nLearning Registration.\n \nFor any enquiries\, please contact us at:\n \nUOA Academy Sdn Bhd\nUOA Corporate Tower\, Lobby A\, Avenue 10\, The Vertical\nBangsar South City\, No 8 Jalan Kerinchi\n59200 Kuala Lumpur\, Malaysia.\nTel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517\nEmail: register@uoa-academy.com\n \n\nhttps://www.surveymonkey.com/r/EXTREG\n \nCancellation & Transfer\n\nPlease note that should this registration be cancelled fourteen (14) days before the day of the training\, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training\, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally\, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer. \nDisclaimer: UOA Academy reserves the right to make changes to the venue\, date\, and speaker\,\nincluding cancellation of the workshop if warranted by circumstances beyond its control. \n\n  \n\n  \nJoin Today! \n 
URL:https://uoa-academy.com/events/office-management-administration-2/
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END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20250116
DTEND;VALUE=DATE:20250117
DTSTAMP:20260425T205705
CREATED:20241230T062710Z
LAST-MODIFIED:20250113T032327Z
UID:32830-1736985600-1737071999@uoa-academy.com
SUMMARY:ISO 14001 – Awareness Training – Environmental Management Systems (1 Day)
DESCRIPTION:Objectives \nThe ISO 14001 – Awareness Training – Environmental Management Systems aims to provide participants with a foundational understanding of ISO 14001 and Environmental Management Systems (EMS). The primary objectives include familiarizing participants with the key principles\, requirements\, and benefits of ISO 14001. The training seeks to instill awareness of environmental management practices to facilitate compliance and contribute to sustainable business operations. \nTarget Audience \nThis training is designed for any level of professionals\, executive\, senior manager across various industries who seek a fundamental understanding of ISO 14001 and Environmental Management Systems. It is suitable for individuals involved in environmental stewardship\, compliance\, and those aspiring to enhance their knowledge of internationally recognized environmental standards.  \nLearning Outcomes  \n\nDevelop foundational knowledge of ISO 14001 and Environmental Management Systems.\nGain understanding of core principles\, requirements\, and benefits of ISO 14001.\nContribute to the implementation and maintenance of effective environmental management practices.\nEmpower participants to integrate environmentally sustainable practices.\nEnhance compliance and support the overall commitment to environmental responsibility within organizations.\n\nCourse Outlines: \nDay 1:  \nModule 1: Introduction to ISO 14001 and Environmental Management Systems (EMS) \n\nOverview of ISO 14001 and its significance in environmental management\nUnderstanding the fundamental principles\, requirements\, and benefits of EMS\n\nModule 2: Key Principles of ISO 14001 \n\nIn-depth exploration of the core principles underpinning ISO 14001\nDiscussion on how these principles contribute to effective environmental management\n\nModule 3: Requirements and Compliance \n\nComprehensive understanding of the key requirements outlined in ISO 14001\nStrategies for ensuring compliance with international environmental standards\n\nModule 4: Environmental Stewardship and Sustainable Practices \n\nExamining the role of environmental stewardship in organizational practices\nEmpowering participants to integrate environmentally sustainable practices into daily operations\n\nModule 5: Implementation and Maintenance \n\nPractical guidance on implementing and maintaining effective environmental management practices\nBest practices for continuous improvement in environmental performance\n\nModule 6: Role of Professionals in Environmental Responsibility \n\nUnderstanding the role of professionals\, executives\, and senior managers in environmental responsibility\nStrategies for fostering a culture of environmental awareness within organizations\n\nPRICING: \nRM 1\,000.00 Per Person (HRD Corp Claimable Course) + 8% SST \n \n \nKindly scan or click on the link below for your \nLearning Registration.\n \nFor any enquiries\, please contact us at:\n \nUOA Academy Sdn Bhd\nUOA Corporate Tower\, Lobby A\, Avenue 10\, The Vertical\nBangsar South City\, No 8 Jalan Kerinchi\n59200 Kuala Lumpur\, Malaysia.\nTel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517\nEmail: register@uoa-academy.com\n \n\nhttps://www.surveymonkey.com/r/EXTREG\n \nCancellation & Transfer\n\nPlease note that should this registration be cancelled fourteen (14) days before the day of the training\, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training\, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally\, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer. \nDisclaimer: UOA Academy reserves the right to make changes to the venue\, date\, and speaker\,\nincluding cancellation of the workshop if warranted by circumstances beyond its control. \n\n  \n\n  \nJoin Today! \n 
URL:https://uoa-academy.com/events/iso-14001-awareness-training-course/
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END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20250115
DTEND;VALUE=DATE:20250117
DTSTAMP:20260425T205705
CREATED:20241230T040402Z
LAST-MODIFIED:20250113T032351Z
UID:32827-1736899200-1737071999@uoa-academy.com
SUMMARY:Developing & Embracing a Growth Mindset  (2 Days)
DESCRIPTION:Objectives \nThe objective of this training is to enable participants to understand and internalize the principles of a growth mindset\, equipping them with tools to challenge self-limiting beliefs and foster continuous personal and professional development. By embracing a growth mindset\, participants will learn how to view challenges as opportunities\, enhance their adaptability\, and inspire innovation within their teams and organizations. This program aims to create a culture of learning and resilience that drives sustained success in an ever-evolving business landscape. \nTarget Audience \nThe target audience for the Developing & Embracing a Growth Mindset program includes executives and middle management professionals who are responsible for leading teams\, driving organizational change\, and fostering a culture of growth and innovation. This training is particularly beneficial for leaders and managers seeking to develop their own potential while inspiring their teams to embrace challenges\, learn from feedback\, and continuously improve. \nLearning Outcomes  \n\nUnderstand the concept of a growth mindset and its impact on professional and organizational success.\nIdentify and overcome fixed mindset tendencies and self-limiting beliefs.\nCultivate resilience\, adaptability\, and continuous learning to navigate challenges effectively.\nPromote a growth-oriented culture within teams and organizations.\nUse feedback constructively to drive personal and team development.\nDevelop actionable strategies to embed a growth mindset into daily practices.\n\nCourse Outlines:  \nDay 1:  \nModule 1: Understanding the Growth Mindset \n\nThe difference between fixed and growth mindsets.\nThe science behind mindset and its impact on success.\nRecognizing the benefits of a growth mindset in leadership and management.\n\nModule 2: Identifying and Overcoming Fixed Mindset Beliefs \n\nCommon signs of a fixed mindset.\nStrategies to challenge self-limiting beliefs and negative thinking.\nPractical exercises to shift from a fixed to a growth mindset.\n\nModule 3: Building Resilience and Adaptability \n\nThe role of resilience in fostering a growth mindset.\nTechniques to reframe challenges and setbacks as learning opportunities.\nCultivating adaptability in dynamic and uncertain environments.\n\nModule 4: Leveraging Feedback for Growth \n\nThe importance of feedback in personal and professional development.\nDeveloping openness to constructive criticism.\nProviding and receiving feedback to encourage continuous improvement.\n\nDay 2:  \nModule 5: Encouraging Innovation and Creativity \n\nThe connection between a growth mindset and innovation.\nStrategies to foster creativity in teams and projects.\nOvercoming fear of failure to drive experimentation and bold ideas.\n\nModule 6: Fostering a Growth-Oriented Culture \n\nEmbedding growth mindset principles in organizational practices.\nLeading by example to inspire mindset shifts in teams.\nEncouraging collaboration and shared learning.\n\nModule 7: Personal Development and Lifelong Learning \n\nSetting personal goals for growth and self-improvement.\nTechniques for continuous learning and skill enhancement.\nBuilding habits that support a growth mindset lifestyle.\n\nModule 8: Creating an Actionable Growth Plan \n\nDeveloping personalized growth plans aligned with individual and organizational goals.\nIdentifying potential challenges and creating strategies to overcome them.\nSustaining momentum and ensuring long-term growth mindset integration.\n\nPRICING: \nRM 1\,800.00 Per Person (HRD Corp Claimable Course) + 8% SST \n \n \nKindly scan or click on the link below for your \nLearning Registration.\n \nFor any enquiries\, please contact us at:\n \nUOA Academy Sdn Bhd\nUOA Corporate Tower\, Lobby A\, Avenue 10\, The Vertical\nBangsar South City\, No 8 Jalan Kerinchi\n59200 Kuala Lumpur\, Malaysia.\nTel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517\nEmail: register@uoa-academy.com\n \n\nhttps://www.surveymonkey.com/r/EXTREG\n \nCancellation & Transfer\n\nPlease note that should this registration be cancelled fourteen (14) days before the day of the training\, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training\, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally\, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer. \nDisclaimer: UOA Academy reserves the right to make changes to the venue\, date\, and speaker\,\nincluding cancellation of the workshop if warranted by circumstances beyond its control. \n\n  \n\n  \nJoin Today! \n 
URL:https://uoa-academy.com/events/developing-embracing-a-growth-mindset/
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END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20250114
DTEND;VALUE=DATE:20250116
DTSTAMP:20260425T205705
CREATED:20241230T034626Z
LAST-MODIFIED:20250113T032410Z
UID:32824-1736812800-1736985599@uoa-academy.com
SUMMARY:Embrace Changes & Transform your Performance  (2 Days)
DESCRIPTION:Objectives \nThe objective of this training is to empower individuals with the necessary skills and cultivate a mindset that enables them to effectively adapt to change and consistently enhance their performance. In today’s rapidly evolving world\, where change is constant and disruptions are frequent\, individuals who can embrace change and proactively respond to it have a competitive edge. During this training\, participants will learn how to develop the agility and resilience needed to navigate through various types of changes\, whether they are organizational\, technological\, or personal. \nTarget Audience \nThis training program is designed for employees at all levels\, change leaders\, managers\, project teams\, cross-functional groups\, and professionals in dynamic industries. It is also suitable for individuals seeking personal growth and development. \nLearning Outcomes  \n\nUnderstand the importance of embracing change for personal and organizational growth.\nIdentify common challenges and barriers associated with change.\nDevelop a resilient mindset and attitude towards change.\nApply effective strategies to manage resistance to change.\n\nCourse Outlines:  \nDay 1:  \nModule 1: Understanding the Nature of Change \n\nWhy change is inevitable and essential for growth.\nTypes of change: Organizational\, technological\, and personal.\nExploring the impact of change on individuals and teams.\n\nModule 2: Overcoming Barriers to Change \n\nIdentifying common challenges and resistance to change.\nThe psychology of change: Fear\, uncertainty\, and habits.\nStrategies to overcome resistance at individual and organizational levels.\n\nModule 3: Developing a Resilient Mindset \n\nCharacteristics of a resilient individual.\nThe role of attitude and perspective in navigating change.\nPractical exercises to build mental toughness and adaptability.\n\nModule 4: Emotional Intelligence During Change \n\nManaging emotions and stress in changing environments.\nImproving self-awareness and self-regulation.\nStrengthening empathy and interpersonal skills to support others through change.\n\nDay 2:  \nModule 5: Communication Skills for Change Leaders \n\nThe role of clear and transparent communication in managing change.\nCrafting messages to inspire trust and alignment.\nActive listening and addressing concerns effectively.\n\nModule 6: Driving Engagement and Collaboration During Change \n\nInvolving teams in the change process for better buy-in.\nEncouraging a collaborative approach to problem-solving.\nMotivating teams to align with new goals and directions.\n\nModule 7: Building Agility for Continuous Improvement \n\nUnderstanding agility and its importance in adapting to change.\nTechniques for staying flexible and open to learning.\nApplying an iterative approach to personal and team growth.\n\nModule 8: Creating an Action Plan for Sustained Transformation \n\nDeveloping practical steps to implement change strategies.\nSetting measurable goals for personal and professional performance.\nReviewing and sustaining progress to maintain long-term benefits.\n\nPRICING: \nRM 1\,800.00 Per Person (HRD Corp Claimable Course) + 8% SST \n \n \nKindly scan or click on the link below for your \nLearning Registration.\n \nFor any enquiries\, please contact us at:\n \nUOA Academy Sdn Bhd\nUOA Corporate Tower\, Lobby A\, Avenue 10\, The Vertical\nBangsar South City\, No 8 Jalan Kerinchi\n59200 Kuala Lumpur\, Malaysia.\nTel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517\nEmail: register@uoa-academy.com\n \n\nhttps://www.surveymonkey.com/r/EXTREG\n \nCancellation & Transfer\n\nPlease note that should this registration be cancelled fourteen (14) days before the day of the training\, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training\, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally\, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer. \nDisclaimer: UOA Academy reserves the right to make changes to the venue\, date\, and speaker\,\nincluding cancellation of the workshop if warranted by circumstances beyond its control. \n\n  \n\n  \nJoin Today! \n 
URL:https://uoa-academy.com/events/embrace-changes-and-transform-your-performance/
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END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20250114
DTEND;VALUE=DATE:20250116
DTSTAMP:20260425T205705
CREATED:20241230T030405Z
LAST-MODIFIED:20250113T032427Z
UID:32816-1736812800-1736985599@uoa-academy.com
SUMMARY:Building Resilience to Boost Productivity at your Workplace  (2 Days)
DESCRIPTION:Objectives \nThis program is designed to equip participants with practical tools and strategies to build resilience in the workplace\, enabling them to thrive under pressure and adapt to change effectively. Participants will learn how to maintain focus\, manage stress\, and foster a resilient mindset to enhance personal productivity and contribute to team success. \nTarget Audience \nThe target audience for the Building Resilience to Boost Productivity at Your Workplace program includes executives\, senior management\, and middle management. This training is ideal for individuals seeking to strengthen their resilience to thrive in high-pressure environments\, adapt to organizational changes\, and lead by example. It is particularly beneficial for leaders and managers who aim to foster resilient teams\, manage stress effectively\, and create a productive and sustainable workplace culture. \nLearning Outcomes  \n\nIdentify the core principles of resilience and their impact on workplace productivity.\nDevelop strategies to manage stress and maintain focus under pressure.\nFoster a growth mindset to adapt effectively to challenges and changes.\nEnhance emotional intelligence and self-awareness for better decision-making and interpersonal relationships.\nBuild supportive and collaborative teams that prioritize resilience and productivity.\nCreate actionable plans to embed resilience practices in daily work routines.\n\nCourse Outlines: \nDay 1: \nModule 1: Understanding Resilience\nDefining resilience and its importance in the workplace. Characteristics of resilient individuals and teams. The link between resilience and productivity. \nModule 2: Managing Stress and Building Focus\nUnderstanding stress triggers and their impact on performance. Techniques for stress management and staying calm under pressure. Developing focus and prioritization skills for peak performance. \nModule 3: Emotional Intelligence for Resilience\nThe role of emotional intelligence in resilience. Improving self-awareness and self-regulation. Strengthening interpersonal skills for collaborative work. \nModule 4: Cultivating a Growth Mindset\nUnderstanding fixed vs. growth mindsets. Techniques to reframe challenges as opportunities. Encouraging adaptability and continuous learning. \nDay 2: \nModule 5: Leadership and Resilience\nThe role of leadership in fostering resilience. Inspiring resilience through communication and support. Leading by example in high-pressure situations. \nModule 6: Enhancing Team Dynamics\nBuilding trust and collaboration within teams. Encouraging resilience through shared goals and mutual support. Managing conflicts effectively to maintain team cohesion. \nModule 7: Embedding Resilience in Workplace Culture\nCreating organizational practices that prioritize well-being. Promoting work-life balance to prevent burnout. Recognizing and celebrating resilience in the workplace. \n\nModule 8: Action Planning for Sustainable Resilience \n\nIdentifying personal and team resilience goals.\nDeveloping a practical action plan for applying resilience strategies.\nMonitoring progress and sustaining resilience practices over time.\n\nPRICING: \nRM 1\,800.00 Per Person (HRD Corp Claimable Course) + 8% SST \n\n \nKindly scan or click on the link below for your \nLearning Registration.\n \nFor any enquiries\, please contact us at:\n \nUOA Academy Sdn Bhd\nUOA Corporate Tower\, Lobby A\, Avenue 10\, The Vertical\nBangsar South City\, No 8 Jalan Kerinchi\n59200 Kuala Lumpur\, Malaysia.\nTel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517\nEmail: register@uoa-academy.com\n \n\nhttps://www.surveymonkey.com/r/EXTREG\n \nCancellation & Transfer\n\nPlease note that should this registration be cancelled fourteen (14) days before the day of the training\, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training\, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally\, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer. \nDisclaimer: UOA Academy reserves the right to make changes to the venue\, date\, and speaker\,\nincluding cancellation of the workshop if warranted by circumstances beyond its control. \n\n  \n\n  \nJoin Today! \n 
URL:https://uoa-academy.com/events/building-resilience-to-boost-productivity-at-your-workplace/
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END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20250114
DTEND;VALUE=DATE:20250115
DTSTAMP:20260425T205705
CREATED:20241230T025156Z
LAST-MODIFIED:20250113T032440Z
UID:32813-1736812800-1736899199@uoa-academy.com
SUMMARY:Event Contingency Management (1 Day)
DESCRIPTION:Objectives \nTo equip frontline staff with the skills and knowledge to effectively manage and respond to unexpected situations during events\, ensuring guest expectations are met even with last-minute requests or unforeseen circumstances\, while maintaining the highest level of service. \nTarget Audience \nThe target audience for this Event Contingency Management Training includes frontline staff of the UOA Hospitality group\, such as: \n\nFront desks staff\nConcierge staff\nHousekeeping staff\nFood and beverage servers\nBartenders / Baristas\nFrontline security\n\nEssentially\, anyone who may need to respond to unexpected situations during events would benefit from this training. \nLearning Outcomes  \n\nUnderstand contingency planning: To familiarize participants with the principles and importance of contingency planning for events.\nIdentify potential event disruptions: To train participants to recognize and assess potential disruptions and unexpected situations.\nDevelop response strategies: To equip participants with strategies to effectively respond to various types of event-related issues.\nEnhance communication during events: To improve participants’ ability to communicate clearly and effectively during unexpected situations.\nImplement quick problem-solving techniques: To teach participants how to quickly and efficiently solve problems to meet guest expectations.\nMaintain high service standards: To ensure participants can maintain excellent service delivery even under pressure.\n\n\nCourse Outline \nMorning Session (9:00 AM – 12:00 PM) \nModule 1: Introduction to Event Contingency Management \n\nDefinition and importance of contingency management in events\nTypes of unexpected situations (last-minute requests\, technical issues\, guest complaints\, etc.)\nThe role of frontline staff in managing event disruptions\n\nModule 2: Risk Assessment and Planning \n\n\n\nIdentifying potential disruptions and challenges\nConducting risk assessments for events\nDeveloping contingency plans for various scenarios\n\n\n\n\nThe importance of flexibility and adaptability\n\nAfternoon Session (1:00 PM – 4:00 PM) \nModule 3: Response Strategies for Event Disruptions \n\nEffective communication during unexpected situations\nCoordinating with team members and other departments\nHandling guest inquiries and concerns promptly\nManaging stress and maintaining composure under pressure\n\nModule 4: Quick Problem-Solving and Maintaining Service Standards \n\nQuick problem-solving techniques\nEnsuring guest satisfaction despite disruptions\nMaintaining high service standards\nUsing available resources efficiently\n\nTraining Methodology \n\nLectures and presentations\nRole-playing exercises\nGroup discussions\nCase studies\nQ&A sessions\n\nEvaluation \n\nPre- and post-training assessments\nParticipant feedback forms\nTrainer observation and evaluation\n\nNote: \n\nThe training can be customized to address specific needs and challenges of the UOA Hospitality group.\nHands-on exercises and simulations can be incorporated to enhance practical skills.\nContinuous feedback and coaching can be provided to reinforce learning and improve performance.\n\nBy the end of this training\, participants will be equipped with the necessary skills to effectively manage and respond to unexpected situations during events\, ensuring guest satisfaction and maintaining high service standards. \n\nPRICING: \nRM 1\,000.00 Per Person (HRD Corp Claimable Course) + 8% SST \n\n \nKindly scan or click on the link below for your \nLearning Registration.\n \nFor any enquiries\, please contact us at:\n \nUOA Academy Sdn Bhd\nUOA Corporate Tower\, Lobby A\, Avenue 10\, The Vertical\nBangsar South City\, No 8 Jalan Kerinchi\n59200 Kuala Lumpur\, Malaysia.\nTel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517\nEmail: register@uoa-academy.com\n \n\nhttps://www.surveymonkey.com/r/EXTREG\n \nCancellation & Transfer\n\nPlease note that should this registration be cancelled fourteen (14) days before the day of the training\, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training\, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally\, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer. \nDisclaimer: UOA Academy reserves the right to make changes to the venue\, date\, and speaker\,\nincluding cancellation of the workshop if warranted by circumstances beyond its control. \n\n  \n\n  \nJoin Today! \n 
URL:https://uoa-academy.com/events/event-contingency-management/
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END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20241218
DTEND;VALUE=DATE:20241219
DTSTAMP:20260425T205705
CREATED:20240822T041950Z
LAST-MODIFIED:20240822T041950Z
UID:31197-1734480000-1734566399@uoa-academy.com
SUMMARY:Essential First Aid\, CPR\, & AED Training
DESCRIPTION:Objectives \nThe Essential First Aid\, CPR\, & AED Training course is designed to equip participants with fundamental skills in providing immediate assistance during medical emergencies. The primary objectives include training participants in basic first aid techniques\, cardiopulmonary resuscitation (CPR)\, and the proper use of automated external defibrillators (AEDs). The course aims to empower individuals to respond effectively to a range of medical situations\, promoting quick and appropriate actions to preserve life and minimize the impact of injuries or illnesses. \nTarget Audience \nThe Essential First Aid\, CPR\, & AED Training is specifically designed for individuals who are expected to perform first aid in their workplace. This comprehensive course is aimed at providing participants with the necessary knowledge and skills to effectively respond to medical emergencies and provide immediate care to injured or ill individuals.  \nLearning Outcomes  \n\nUnderstand the importance of basic first aid and CPR in emergency situations.\nDemonstrate proficiency in providing CPR to adults\, children\, and infants.\nOperate an Automated External Defibrillator (AED) effectively and safely.\nAssess and prioritize injuries and illnesses\, and provide appropriate first aid interventions.\n\nCourse Outlines: \nModule 1: Introduction to First Aid \n\nUnderstanding the importance of basic first aid skills in emergency situations\nExploring scenarios where first aid can make a critical difference in preserving life and minimizing the impact of injuries or illnesses\n\nModule 2: Basic First Aid Techniques \n\nWound Care and Bandaging\nBurns and Scalds\nFracture Management\n\nModule 3: Cardiopulmonary Resuscitation (CPR) \n\nCPR Techniques for Adults\, Children\, and Infants\nHands-on Practice Sessions\n\nModule 4: Automated External Defibrillator (AED) Operation \n\nUnderstanding AED Functionality\nSafe and Effective Use of AEDs\nPractical AED Application\n\nModule 5: Medical Emergency Response \n\nAssessment and Prioritization of Injuries and Illnesses\nProviding Appropriate First Aid Interventions\nScenario-Based Training\n\nPricing:\nRM 1\,000.00 Per Person (HRD Corp Claimable Course) + 6% SST\n \nKindly scan or click on the link below for your \nLearning Registration.\n \nFor any enquiries\, please contact us at:\n \nUOA Academy Sdn Bhd\nUOA Corporate Tower\, Lobby A\, Avenue 10\, The Vertical\nBangsar South City\, No 8 Jalan Kerinchi\n59200 Kuala Lumpur\, Malaysia.\nTel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517\nEmail: register@uoa-academy.com\n \n\nhttps://www.surveymonkey.com/r/UOAAEX\n \nCancellation & Transfer\n\nPlease note that should this registration be cancelled fourteen (14) days before the day of the training\, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training\, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally\, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer. \nDisclaimer: UOA Academy reserves the right to make changes to the venue\, date\, and speaker\,\nincluding cancellation of the workshop if warranted by circumstances beyond its control. \n\n  \n\n  \nJoin Today! \n 
URL:https://uoa-academy.com/events/essential-first-aid-cpr-aed-training-2/
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END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20241218
DTEND;VALUE=DATE:20241219
DTSTAMP:20260425T205705
CREATED:20240822T041052Z
LAST-MODIFIED:20240822T041052Z
UID:31192-1734480000-1734566399@uoa-academy.com
SUMMARY:Microsoft Word Excellence (1 day)
DESCRIPTION:Objectives \nThe Microsoft Word Excellence program is designed to equip participants with advanced skills and proficiency in utilizing Microsoft Word. The primary objectives include enhancing document creation efficiency\, mastering advanced formatting features\, and enabling participants to leverage the full spectrum of Word’s capabilities. The program is designed to empower participants to create professional\, well-structured documents\, and streamline their workflow through the optimal use of Microsoft Word’s extensive features. \nTarget Audience \nThis training is tailored for professionals\, office administrators\, executives\, senior managers\, and anyone seeking to enhance their proficiency in Microsoft Word. It caters to individuals at various skill levels\, from beginners aiming to build foundational knowledge to advanced users looking to unlock the full potential of Microsoft Word for document creation and formatting. \nLearning Outcomes  \n\nAchieve mastery in advanced document creation\, formatting\, and editing techniques.\nEffectively utilize templates for efficient document creation.\nAcquire time-saving shortcuts for enhanced productivity.\nExplore advanced formatting options for professional document presentation.\nOptimize Microsoft Word usage to enhance overall productivity and document creation capabilities.\n\nCourse Outlines: \nModule 1: Advanced Document Creation \n\nMastery in advanced document creation techniques.\nEffective use of templates for efficient document creation.\n\nModule 2: Advanced Formatting Techniques \n\nAchieving proficiency in advanced formatting options.\nExploring advanced formatting for professional document presentation.\n\nModule 3: Collaboration and Efficiency \n\nSeamless collaboration on shared documents.\nAcquiring time-saving shortcuts for enhanced productivity.\n\nModule 4: Practical Application and Mastery \n\nPractical application of advanced Word features.\nMastery in utilizing the full spectrum of Microsoft Word capabilities.\n\nModule 5: Integrating Multimedia and Hyperlinks \n\nEmbedding multimedia elements for dynamic documents.\nIncorporating hyperlinks for interactive content.\n\nModule 6: Advanced Editing and Proofreading \n\nUtilizing advanced editing tools for precision.\nImplementing effective proofreading techniques.\n\nPricing:\nRM 1\,000.00 Per Person (HRD Corp Claimable Course) + 6% SST\n \nKindly scan or click on the link below for your \nLearning Registration.\n \nFor any enquiries\, please contact us at:\n \nUOA Academy Sdn Bhd\nUOA Corporate Tower\, Lobby A\, Avenue 10\, The Vertical\nBangsar South City\, No 8 Jalan Kerinchi\n59200 Kuala Lumpur\, Malaysia.\nTel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517\nEmail: register@uoa-academy.com\n \n\nhttps://www.surveymonkey.com/r/UOAAEX\n \nCancellation & Transfer\n\nPlease note that should this registration be cancelled fourteen (14) days before the day of the training\, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training\, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally\, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer. \nDisclaimer: UOA Academy reserves the right to make changes to the venue\, date\, and speaker\,\nincluding cancellation of the workshop if warranted by circumstances beyond its control. \n\n  \n\n  \nJoin Today! \n 
URL:https://uoa-academy.com/events/microsoft-word-excellence/
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END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20241217
DTEND;VALUE=DATE:20241218
DTSTAMP:20260425T205705
CREATED:20240822T040131Z
LAST-MODIFIED:20240822T040228Z
UID:31189-1734393600-1734479999@uoa-academy.com
SUMMARY:Professional Email Etiquette (1 day)
DESCRIPTION:Objectives \nThe Professional Email Etiquette course is designed to provide participants with essential skills for crafting and managing professional emails effectively. The primary objectives include offering insights into email etiquette best practices\, developing techniques for clear and concise communication\, and fostering a culture of professionalism in digital correspondence. \nTarget Audience \nThis course is designed for professionals across various industries who use email as a primary mode of communication. It is suitable for individuals seeking to enhance their email communication skills\, including executives\, managers\, and any personnel involved in professional interactions via email. \nLearning Outcomes  \n\nGain proficiency in professional email etiquette for clear and professional digital communication.\nDevelop skills in structuring emails effectively.\nUse appropriate tone and language in email correspondence.\nManage email interactions with courtesy and efficiency.\nContribute to a positive and effective communication culture within organizations.\n\nCourse Outlines: \nModule 1: Email Etiquette Best Practices \n\nUnderstanding the fundamentals of email etiquette\nDeveloping a professional tone and language in emails\n\nModule 2: Structuring Effective Emails \n\nTechniques for organizing and structuring emails for clarity\nCrafting subject lines that capture attention\n\nModule 3: Managing Email Interactions with Courtesy \n\nResponding to emails promptly and courteously\nHandling challenging or sensitive email situations professionally\n\nModule 4: Fostering a Culture of Professionalism in Email Communication \n\nEncouraging professionalism in email exchanges within the organization\nImplementing best practices for a positive email communication culture\n\nPricing:\nRM 1\,000.00 Per Person (HRD Corp Claimable Course) + 6% SST\n \nKindly scan or click on the link below for your \nLearning Registration.\n \nFor any enquiries\, please contact us at:\n \nUOA Academy Sdn Bhd\nUOA Corporate Tower\, Lobby A\, Avenue 10\, The Vertical\nBangsar South City\, No 8 Jalan Kerinchi\n59200 Kuala Lumpur\, Malaysia.\nTel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517\nEmail: register@uoa-academy.com\n \n\nhttps://www.surveymonkey.com/r/UOAAEX\n \nCancellation & Transfer\n\nPlease note that should this registration be cancelled fourteen (14) days before the day of the training\, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training\, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally\, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer. \nDisclaimer: UOA Academy reserves the right to make changes to the venue\, date\, and speaker\,\nincluding cancellation of the workshop if warranted by circumstances beyond its control. \n\n  \n\n  \nJoin Today! \n 
URL:https://uoa-academy.com/events/professional-email-etiquette/
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END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20241212
DTEND;VALUE=DATE:20241213
DTSTAMP:20260425T205705
CREATED:20240822T034211Z
LAST-MODIFIED:20240822T034211Z
UID:31183-1733961600-1734047999@uoa-academy.com
SUMMARY:Accident Reporting
DESCRIPTION:Objectives \nThe Accident Reporting course is designed to provide participants with the essential knowledge and skills required for accurate and timely reporting of accidents. It is to equip individuals with a comprehensive understanding of the legal and ethical considerations associated with accident reporting across diverse industries. Furthermore\, the course aims to instill a proactive approach to accident prevention by emphasizing the importance of effective reporting and analysis. Participants will gain the expertise needed to contribute to a safer work environment through adherence to best practices in accident reporting and fostering a culture of prevention. \nTarget Audience \nThis course is tailored for individuals across diverse industries who play a role in accident reporting and workplace safety. It is suitable for executives\, supervisors\, and managers involved in maintaining a safe working environment. The content is applicable to both those seeking foundational knowledge and experienced practitioners looking to enhance their accident reporting skills. \nLearning Outcomes  \n\nAcquire essential knowledge and skills for accurate and timely accident reporting.\nUnderstand the legal and ethical considerations related to accident reporting\, ensuring compliance with industry regulations.\nDevelop a proactive mindset toward accident prevention through the analysis of reported incidents.\nGain the expertise to contribute to a safe and secure work environment by adhering to effective accident reporting practices.\n\nCourse Outlines: \nModule 1: Introduction to Accident Reporting \n\nImportance of accurate and timely accident reporting\nOverview of legal and ethical considerations\nRole of accident reporting in maintaining workplace safety\n\nModule 2: Essential Knowledge and Skills  \n\nDeveloping skills for accurate accident reporting\nUnderstanding industry regulations and compliance\nPractical exercises and case studies\n\nModule 3: Legal and Ethical Considerations \n\nIn-depth exploration of legal requirements\nEthical considerations in accident reporting\nCase studies on legal implications\n\nModule 4: Proactive Accident Prevention \n\nImportance of a proactive mindset\nAnalyzing reported incidents for prevention\nStrategies for fostering a culture of prevention\n\nModule 5: Best Practices in Accident Reporting \n\nAdherence to effective accident reporting practices\nRole of executives\, supervisors\, and managers\nCreating a safer work environment through reporting\n\nPricing:\nRM 1\,000.00 Per Person (HRD Corp Claimable Course) + 6% SST\n \nKindly scan or click on the link below for your \nLearning Registration.\n \nFor any enquiries\, please contact us at:\n \nUOA Academy Sdn Bhd\nUOA Corporate Tower\, Lobby A\, Avenue 10\, The Vertical\nBangsar South City\, No 8 Jalan Kerinchi\n59200 Kuala Lumpur\, Malaysia.\nTel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517\nEmail: register@uoa-academy.com\n \n\nhttps://www.surveymonkey.com/r/UOAAEX\n \nCancellation & Transfer\n\nPlease note that should this registration be cancelled fourteen (14) days before the day of the training\, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training\, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally\, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer. \nDisclaimer: UOA Academy reserves the right to make changes to the venue\, date\, and speaker\,\nincluding cancellation of the workshop if warranted by circumstances beyond its control. \n\n  \n\n  \nJoin Today! \n 
URL:https://uoa-academy.com/events/accident-reporting-2/
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END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20241210
DTEND;VALUE=DATE:20241211
DTSTAMP:20260425T205705
CREATED:20240822T023738Z
LAST-MODIFIED:20240822T023738Z
UID:31174-1733788800-1733875199@uoa-academy.com
SUMMARY:Next Gen Administrative Excellence
DESCRIPTION:Objectives \nThe Next Generation Administrative Excellence course is designed to empower administrative professionals with the skills\, knowledge\, and mindset required to thrive in the modern workplace. Over two days\, participants will explore the evolving role of administrative professionals\, learn to leverage technology effectively\, enhance organisational and time management skills\, and develop strong communication and problem-solving abilities. The course aims to equip participants with the tools necessary to excel in their roles and make significant contributions to their organisations. \nTarget Audience \nThe Next Generation Administrative Excellence course is intended for administrative professionals\, executive assistants\, office managers\, and support staff seeking to enhance their skills and effectiveness in the modern workplace. It is suitable for both seasoned professionals looking to adapt to the changing demands of their roles and emerging professionals seeking to develop a strong foundation for career growth. \nLearning Outcomes \n\nEmbrace a growth mindset and adapt effectively to the evolving role of administrative professionals in the digital age.\nLeverage technology tools and software to enhance productivity and efficiency in daily tasks.\nDemonstrate strong organizational and time management skills to effectively handle multiple responsibilities.\nCommunicate confidently and professionally\, fostering positive relationships with colleagues and stakeholders.\nApply problem-solving techniques to analyze challenges and make informed decisions.\n\nCourse Outlines: \nModule 1: The Evolving Role of Administrative Professionals \n\nUnderstanding the changing landscape of administrative work\nEmbracing a growth mindset and adaptability in the workplace\nNavigating challenges and embracing opportunities in the digital era\n\nModule 2: Leveraging Technology for Enhanced Productivity \n\nExploring essential digital tools for administrative professionals\nHarnessing the power of productivity software\, project management tools\, and collaboration platforms\nImplementing time-saving techniques through automation and organization\n\nModule 3: Mastering Organizational and Time Management Skills \n\nPrioritizing tasks and managing competing demands\nSetting and achieving SMART goals for personal and team success\nCreating efficient workflows and managing calendars effectively\n\nModule 4: Effective Communication Strategies for Administrative Professionals \n\nEnhancing verbal and written communication skills\nDeveloping active listening and effective questioning techniques\nBuilding strong professional relationships with colleagues\, superiors\, and clients.\n\nPricing:\nRM 1\,000.00 Per Person (HRD Corp Claimable Course) + 6% SST\n \nKindly scan or click on the link below for your \nLearning Registration.\n \nFor any enquiries\, please contact us at:\n \nUOA Academy Sdn Bhd\nUOA Corporate Tower\, Lobby A\, Avenue 10\, The Vertical\nBangsar South City\, No 8 Jalan Kerinchi\n59200 Kuala Lumpur\, Malaysia.\nTel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517\nEmail: register@uoa-academy.com\n \n\nhttps://www.surveymonkey.com/r/UOAAEX\n \nCancellation & Transfer\n\nPlease note that should this registration be cancelled fourteen (14) days before the day of the training\, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training\, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally\, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer. \nDisclaimer: UOA Academy reserves the right to make changes to the venue\, date\, and speaker\,\nincluding cancellation of the workshop if warranted by circumstances beyond its control. \n\n  \n\n  \nJoin Today!
URL:https://uoa-academy.com/events/next-gen-administrative-excellence-2/
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END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20241205
DTEND;VALUE=DATE:20241206
DTSTAMP:20260425T205705
CREATED:20240819T085933Z
LAST-MODIFIED:20240822T020928Z
UID:31165-1733356800-1733443199@uoa-academy.com
SUMMARY:The Art of Probing & Asking Questions
DESCRIPTION:Objectives \nThe “Art of Probing & Asking Questions” course aims to equip participants with essential skills for effective questioning and probing techniques. The primary objectives include providing insights into the art of asking questions strategically\, developing techniques for probing to gather valuable information\, and fostering a culture of effective communication within organizations. \nTarget Audience \nThis course is designed for professionals across various industries\, including senior managers\, executives\, and anyone seeking to enhance their communication and information-gathering skills. It is suitable for individuals interested in improving their ability to ask insightful questions\, facilitate meaningful conversations\, and extract valuable insights from discussions. \nLearning Outcomes  \n\nGain proficiency in strategic questioning and probing techniques.\nDevelop skills in asking impactful open-ended questions.\nLearn to probe for deeper insights in conversations.\nFoster a culture of curiosity and continuous learning.\nFacilitate more effective communication within teams.\nExtract valuable information from discussions and interactions.\nContribute to a culture of improvement within organizations.\n\nCourse Outlines: \nModule 1: Probing Techniques for Deeper Insights \n\nUnderstanding the role of probing in effective communication\nDeveloping skills to probe for deeper understanding\n\nModule 2: Fostering a Culture of Curiosity  \n\nRecognizing the value of curiosity in organizational culture\nStrategies for promoting and encouraging curiosity within teams\n\nModule 3: Skills Development in Asking Impactful Questions \n\nTechniques for formulating and asking impactful open-ended questions\nPractical exercises for honing question-asking skills\n\nModule 4: Facilitating Effective Communication \n\nApplying questioning and probing techniques to enhance team communication\nAddressing common challenges in communication and information extraction\n\nModule 5: Extracting Value from Discussions \n\nStrategies for extracting valuable information from various interactions\nLeveraging insights gained through effective questioning for decision-making\n\nModule 6: Contributing to a Culture of Improvement \n\nIntegrating questioning and probing into a culture of continuous learning\nEmpowering individuals to contribute to organizational improvement through effective communication\n\nPricing:\nRM 1\,000.00 Per Person (HRD Corp Claimable Course) + 6% SST\n \nKindly scan or click on the link below for your \nLearning Registration.\n \nFor any enquiries\, please contact us at:\n \nUOA Academy Sdn Bhd\nUOA Corporate Tower\, Lobby A\, Avenue 10\, The Vertical\nBangsar South City\, No 8 Jalan Kerinchi\n59200 Kuala Lumpur\, Malaysia.\nTel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517\nEmail: register@uoa-academy.com\n \n\nhttps://www.surveymonkey.com/r/UOAAEX\n \nCancellation & Transfer\n\nPlease note that should this registration be cancelled fourteen (14) days before the day of the training\, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training\, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally\, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer. \nDisclaimer: UOA Academy reserves the right to make changes to the venue\, date\, and speaker\,\nincluding cancellation of the workshop if warranted by circumstances beyond its control. \n\n  \n\n  \nJoin Today!
URL:https://uoa-academy.com/events/the-art-of-probing-asking-questions/
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END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20241204
DTEND;VALUE=DATE:20241205
DTSTAMP:20260425T205705
CREATED:20240819T085158Z
LAST-MODIFIED:20240822T020454Z
UID:31163-1733270400-1733356799@uoa-academy.com
SUMMARY:LEVEL 3: Microsoft PowerPoint (Advanced) (1 days)
DESCRIPTION:Objectives \nThe “LEVEL 3: Microsoft PowerPoint (Advanced)” course is designed to elevate participants’ proficiency in Microsoft PowerPoint to an advanced level. The primary objectives include mastering intricate features\, enhancing design capabilities\, and leveraging automation tools to create sophisticated and visually compelling presentations. The course is designed to empower participants with the advanced skills needed to produce impactful presentations for diverse professional settings. \nTarget Audience \nThis course is tailored for individuals with an intermediate understanding of Microsoft PowerPoint looking to advance their skills. It is suitable for senior managers\, executives\, and middle management seeking to create polished and impactful presentations. The content caters to those in various industries where advanced presentation skills are essential for effective communication and decision-making. \nLearning Outcomes  \n\nAcquire proficiency in intricate design elements\, data visualization techniques\, and automation using macros and VBA in Microsoft PowerPoint.\nDevelop skills to create visually striking and highly functional presentations.\nGain the ability to convey complex information effectively through advanced PowerPoint features.\nEmpower individuals to contribute to enhanced communication and decision-making processes in professional roles.\n\nCourse Outlines: \nModule 1: Advanced Design Elements \n\nOverview of intricate design features\nMastery of advanced formatting options\n\nModule 2: Functional Presentations \n\nAdvanced functionalities to enhance presentation functionality\nHands-on exercises for creating highly functional slides\n\nModule 3: Effective Communication through Animation \n\nMastery of advanced animation features\nStrategies for conveying complex information effectively\n\nModule 4: Tailoring Presentations for Diverse Audiences \n\nStrategies for tailoring presentations to different audiences\nAdapting content for maximum impact\n\nModule 5: Collaborative Presentation Tools \n\nEffective use of collaborative tools in PowerPoint\nEnsuring seamless collaboration on presentations\n\nModule 6: Visual Impact Strategies \n\nTechniques for creating visually striking presentations\nTips for enhancing overall visual impact\n\nPricing:\nRM 1\,000.00 Per Person (HRD Corp Claimable Course) + 6% SST\n \nKindly scan or click on the link below for your \nLearning Registration.\n \nFor any enquiries\, please contact us at:\n \nUOA Academy Sdn Bhd\nUOA Corporate Tower\, Lobby A\, Avenue 10\, The Vertical\nBangsar South City\, No 8 Jalan Kerinchi\n59200 Kuala Lumpur\, Malaysia.\nTel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517\nEmail: register@uoa-academy.com\n \n\nhttps://www.surveymonkey.com/r/UOAAEX\n \nCancellation & Transfer\n\nPlease note that should this registration be cancelled fourteen (14) days before the day of the training\, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training\, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally\, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer. \nDisclaimer: UOA Academy reserves the right to make changes to the venue\, date\, and speaker\,\nincluding cancellation of the workshop if warranted by circumstances beyond its control. \n\n  \n\n  \nJoin Today!
URL:https://uoa-academy.com/events/level-3-microsoft-powerpoint-advanced/
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END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20241119
DTEND;VALUE=DATE:20241120
DTSTAMP:20260425T205705
CREATED:20240819T073122Z
LAST-MODIFIED:20240819T073122Z
UID:31144-1731974400-1732060799@uoa-academy.com
SUMMARY:LEVEL 2: Microsoft PowerPoint (Intermediate) (1 days)
DESCRIPTION:Objectives \nThe “LEVEL 2: Microsoft PowerPoint (Intermediate)” course aims to advance participants’ proficiency in using Microsoft PowerPoint for creating engaging presentations. The primary objectives include mastering intermediate features\, enhancing slide design and layout skills\, and developing proficiency in incorporating multimedia elements. The course is designed to empower participants to create impactful presentations that effectively communicate their messages. \nTarget Audience \nThis course is tailored for individuals with a basic understanding of Microsoft PowerPoint looking to enhance their skills. It is suitable for executives\, senior managers\, and anyone who wants to create more polished and visually appealing presentations. The content caters to a broad audience seeking to improve their ability to communicate ideas effectively through presentations. \nLearning Outcomes  \n\nAcquire intermediate-level skills in Microsoft PowerPoint.\nProficiently use advanced features like slide transitions\, animations\, and multimedia integration.\nEnhance slide design capabilities for visually appealing presentations.\nImprove the ability to create compelling and impactful presentations.\nEffectively communicate ideas with polished and professional presentation skills.\n\nCourse Outlines: \nModule 1: Intermediate Features Mastery \n\nOverview of intermediate-level features in Microsoft PowerPoint.\nIn-depth exploration of slide transitions and animation techniques.\n\nModule 2: Advanced Multimedia Integration \n\nProficient use of multimedia elements\, including audio and video.\nTechniques for seamless integration of multimedia into presentations.\n\nModule 3: Enhancing Slide Design and Layout \n\nStrategies for improving slide design and layout.\nTips and tricks for creating visually appealing presentations.\n\nModule 4: Creating Impactful Presentations \n\nLeveraging advanced features to enhance presentation impact.\nBest practices for engaging and captivating the audience.\n\nModule 5:  Polished and Professional Communication \n\nRefining presentation skills for a polished and professional delivery.\nEffective communication strategies to convey ideas with impact.\n\nPricing:\nRM 1\,000.00 Per Person (HRD Corp Claimable Course) + 6% SST\n \nKindly scan or click on the link below for your \nLearning Registration.\n \nFor any enquiries\, please contact us at:\n \nUOA Academy Sdn Bhd\nUOA Corporate Tower\, Lobby A\, Avenue 10\, The Vertical\nBangsar South City\, No 8 Jalan Kerinchi\n59200 Kuala Lumpur\, Malaysia.\nTel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517\nEmail: register@uoa-academy.com\n \n\nhttps://www.surveymonkey.com/r/UOAAEX\n \nCancellation & Transfer\n\nPlease note that should this registration be cancelled fourteen (14) days before the day of the training\, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training\, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally\, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer. \nDisclaimer: UOA Academy reserves the right to make changes to the venue\, date\, and speaker\,\nincluding cancellation of the workshop if warranted by circumstances beyond its control. \n\n  \n\n  \nJoin Today!
URL:https://uoa-academy.com/events/level-2-microsoft-powerpoint-intermediate-1-days/
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END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20241119
DTEND;VALUE=DATE:20241120
DTSTAMP:20260425T205705
CREATED:20240819T072348Z
LAST-MODIFIED:20240819T072348Z
UID:31141-1731974400-1732060799@uoa-academy.com
SUMMARY:Documentation & Filing Fundamentals
DESCRIPTION:Objectives \nThe “Documentation & Filing Fundamentals” course aims to equip participants with essential skills for effective document management and filing. The primary objectives include providing insights into documentation best practices\, developing techniques for organized filing systems\, and fostering a culture of efficient information management within organizations. \nTarget Audience \nThis course is designed for professionals across various industries\, including administrative staff\, office managers\, and any middle management staff who are responsible for document handling and filing. It is suitable for individuals seeking to enhance their understanding of documentation and filing fundamentals to improve organizational efficiency and information retrieval processes. \nLearning Outcomes  \n\nGain proficiency in documentation and filing fundamentals.\nDevelop skills in organizing and categorizing documents effectively.\nLearn to maintain accurate and up-to-date records.\nImplement standardized filing systems for efficient document management.\nEnsure compliance with document retention policies.\nContribute to streamlined information management within organizations.\n\nCourse Outlines: \nModule 1: Introduction to Document Management \n\nOverview of the importance of effective document management\nUnderstanding the impact of organized documentation on organizational efficiency\n\nModule 2: Organizing and Categorizing Documents \n\nDeveloping skills in organizing and categorizing documents effectively\nImplementing strategies for efficient information retrieval\n\nModule 3: Fostering a Culture of Efficient Information Management \n\nStrategies for creating a culture of efficiency in information management\nBuilding awareness of the significance of proper document handling\n\nModule 4: Standardized Filing Systems \n\nImplementation of standardized filing systems\nCreating a structured approach to document storage and retrieval\n\nModule 5:  Ensuring Compliance with Document Retention Policies \n\nUnderstanding document retention policies\nDeveloping skills to ensure compliance with relevant regulations\n\nModule 6: Streamlining Information Management \n\nContribution to streamlined information management within organizations\nReducing clutter and improving accessibility of critical documents\n\nPricing:\nRM 1\,500.00 Per Person (HRD Corp Claimable Course) + 6% SST\n \nKindly scan or click on the link below for your \nLearning Registration.\n \nFor any enquiries\, please contact us at:\n \nUOA Academy Sdn Bhd\nUOA Corporate Tower\, Lobby A\, Avenue 10\, The Vertical\nBangsar South City\, No 8 Jalan Kerinchi\n59200 Kuala Lumpur\, Malaysia.\nTel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517\nEmail: register@uoa-academy.com\n \n\nhttps://www.surveymonkey.com/r/UOAAEX\n \nCancellation & Transfer\n\nPlease note that should this registration be cancelled fourteen (14) days before the day of the training\, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training\, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally\, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer. \nDisclaimer: UOA Academy reserves the right to make changes to the venue\, date\, and speaker\,\nincluding cancellation of the workshop if warranted by circumstances beyond its control. \n\n  \n\n  \nJoin Today!
URL:https://uoa-academy.com/events/documentation-filing-fundamentals/
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END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20241112
DTEND;VALUE=DATE:20241114
DTSTAMP:20260425T205705
CREATED:20240819T064748Z
LAST-MODIFIED:20240819T064748Z
UID:31135-1731369600-1731542399@uoa-academy.com
SUMMARY:LEVEL 3: Microsoft Excel (Advanced) (2 days)
DESCRIPTION:Objectives \nThe “LEVEL 3: Microsoft Excel (Advanced)” course aims to deepen participants’ proficiency in utilizing Microsoft Excel for advanced data analysis\, automation\, and visualization. The primary objectives include mastering advanced functions\, exploring complex data manipulation techniques\, and automating tasks through macros and VBA. The course is designed to empower participants with advanced Excel skills\, enabling them to efficiently tackle complex data challenges in professional settings. \nTarget Audience \nThis course is designed for individuals with an intermediate understanding of Microsoft Excel looking to advance their skills. It is suitable for any senior managers\, executives and middle management that seek to enhance their ability to analyze and manipulate data using advanced Excel features. The content caters to those in various industries where data-driven decision-making is crucial. \nLearning Outcomes  \n\nMastery of complex functions\, enhancing participants’ Excel proficiency.\nAcquire advanced techniques for manipulating and analyzing data effectively.\nSkills to create dynamic visualizations for clearer data representation.\nEfficiently streamline repetitive tasks for increased productivity.\nContribute to increased efficiency and effectiveness in professional roles.\nEmpowered to handle complex data scenarios with confidence and precision.\n\nCourse Outlines:  \nDay 1:  \nModule 1: Advanced Functions Mastery \n\nOverview of advanced Excel functions\nPractical exercises for mastery\nApplication in data analysis scenarios\n\nModule 2: Complex Data Manipulation Techniques \n\nStrategies for handling intricate datasets\nTechniques for efficient data manipulation\nReal-world applications and case studies\n\nModule 3: Automation through Macros \n\nIntroduction to macros and automation\nCreating and using macros in Excel\nAutomation for repetitive tasks\n\nModule 4: Visualizing Data Dynamically \n\nImportance of dynamic visualizations\nCreating charts and graphs dynamically\nEnhancing data representation in reports\n\nModule 5: Efficient Task Streamlining \n\nIdentifying and streamlining repetitive tasks\nUsing Excel features for task efficiency\nBest practices for task management\n\nDay 2: \nModule 6: Advanced Data Analysis Techniques \n\nExploring advanced data analysis methods\nPractical applications in business scenarios\nInterpreting and presenting analysis results\n\nModule 7: Data-driven Decision-Making \n\nLeveraging data for decision-making\nCase studies on data-driven decisions\nIntegrating Excel analysis into decision processes\n\nModule 8: Excel Efficiency in Professional Settings \n\nApplying advanced Excel skills in the workplace\nEnhancing professional efficiency\nReal-world examples and success stories\n\nModule 9: Handling Complex Data Scenarios with Confidence \n\nPractical exercises on complex data scenarios\nBuilding confidence in data handling\n\nPricing:\nRM 1\,500.00 Per Person (HRD Corp Claimable Course) + 6% SST\n \nKindly scan or click on the link below for your \nLearning Registration.\n \nFor any enquiries\, please contact us at:\n \nUOA Academy Sdn Bhd\nUOA Corporate Tower\, Lobby A\, Avenue 10\, The Vertical\nBangsar South City\, No 8 Jalan Kerinchi\n59200 Kuala Lumpur\, Malaysia.\nTel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517\nEmail: register@uoa-academy.com\n \n\nhttps://www.surveymonkey.com/r/UOAAEX\n \nCancellation & Transfer\n\nPlease note that should this registration be cancelled fourteen (14) days before the day of the training\, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training\, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally\, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer. \nDisclaimer: UOA Academy reserves the right to make changes to the venue\, date\, and speaker\,\nincluding cancellation of the workshop if warranted by circumstances beyond its control. \n\n  \n\n  \nJoin Today!
URL:https://uoa-academy.com/events/level-3-microsoft-excel-advanced-2-days/
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END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20241022
DTEND;VALUE=DATE:20241024
DTSTAMP:20260425T205705
CREATED:20240819T044051Z
LAST-MODIFIED:20240819T044051Z
UID:31122-1729555200-1729727999@uoa-academy.com
SUMMARY:Hazard Identification\, Risk Assessment and Risk Control (HIRARC) Training Course
DESCRIPTION:Objectives \nThe Hazard Identification\, Risk Assessment\, and Risk Control (HIRARC) Training Course is designed to equip participants with the essential knowledge and skills to systematically identify\, assess\, and control hazards in the workplace. The course is designed to instill a comprehensive understanding of HIRARC principles\, fostering a proactive safety culture within organizations. \nTarget Audience \nThis training course is tailored for individuals across various industries\, including but not limited to safety officers\, supervisors\, managers\, and middle management that are involved in health and safety responsibilities. It caters to professionals seeking to enhance their proficiency in hazard identification\, risk assessment\, and risk control\, ultimately contributing to a safer working environment. \nLearning Outcomes  \n\nThorough understanding of HIRARC methodology.\nProficiency in identifying workplace hazards and conducting risk assessments.\nImplementation of practical risk control measures.\nDevelopment of clear safety communication skills.\nActive contribution to robust safety management systems.\nEmpowerment to minimize risks and foster a safer work environment.\n\nCourse Outlines: \nDay 1: \nModule 1: Introduction to HIRARC Principles \n\nOverview and importance of Hazard Identification\, Risk Assessment\, and Risk Control.\nPrinciples of fostering a proactive safety culture.\n\nModule 2: HIRARC Methodology \n\nIn-depth exploration and practical application exercises.\nCase studies illustrating successful HIRARC implementation.\n\nModule 3: Target Audience and Industry Application \n\nIdentification of target audience and customization for diverse industries.\nPractical scenarios and discussions for industry-specific application.\n\nModule 4: Proficiency in Hazard Identification and Risk Assessment \n\nTechniques for identifying workplace hazards.\nStep-by-step guide to conducting effective risk assessments.\n\nDay 2: \nModule 5: Practical Risk Control Measures \n\nImplementation strategies and real-world simulations.\nShowcasing successful risk control practices through case studies.\n\nModule 6: Safety Communication Skills \n\nImportance of clear safety communication.\nDeveloping effective communication strategies.\n\nModule 7: Contribution to Safety Management Systems \n\nActive contribution to robust safety management systems.\nIntegration of HIRARC principles into organizational safety frameworks.\n\nModule 8: Empowerment for a Safer Work Environment \n\nStrategies for minimizing risks in the workplace.\nFostering a culture of safety empowerment.\n\nPricing:\nRM 1\,500.00 Per Person (HRD Corp Claimable Course) + 6% SST\n \nKindly scan or click on the link below for your \nLearning Registration.\n \nFor any enquiries\, please contact us at:\n \nUOA Academy Sdn Bhd\nUOA Corporate Tower\, Lobby A\, Avenue 10\, The Vertical\nBangsar South City\, No 8 Jalan Kerinchi\n59200 Kuala Lumpur\, Malaysia.\nTel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517\nEmail: register@uoa-academy.com\n \n\nhttps://www.surveymonkey.com/r/UOAAEX\n \nCancellation & Transfer\n\nPlease note that should this registration be cancelled fourteen (14) days before the day of the training\, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training\, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally\, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer. \nDisclaimer: UOA Academy reserves the right to make changes to the venue\, date\, and speaker\,\nincluding cancellation of the workshop if warranted by circumstances beyond its control. \n\n  \n\n  \nJoin Today!
URL:https://uoa-academy.com/events/hazard-identification-risk-assessment-and-risk-control-hirarc-training-course/
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END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20241009
DTEND;VALUE=DATE:20241011
DTSTAMP:20260425T205705
CREATED:20240819T030410Z
LAST-MODIFIED:20240819T030410Z
UID:31102-1728432000-1728604799@uoa-academy.com
SUMMARY:Utilizing Critical Thinking & Creativity in Problem Solving & Decision Making
DESCRIPTION:Objectives \nThe “Utilizing Critical Thinking & Creativity in Problem Solving & Decision Making” course aims to develop participants’ critical thinking and creativity skills for effective problem-solving and decision-making. The primary objectives include fostering a deep understanding of critical thinking principles\, promoting creativity in decision-making processes\, and equipping participants with practical problem-solving strategies. \nTarget Audience \nThis course is designed for professionals across various industries\, including managers\, executives\, and decision-makers seeking to enhance their problem-solving and decision-making capabilities. It is suitable for individuals looking to cultivate critical thinking skills and inject creativity into their decision-making processes for improved outcomes. \nLearning Outcomes  \n\nDevelop proficiency in applying critical thinking methodologies for systematic problem analysis.\nCultivate creative approaches to decision-making\, generating innovative solutions.\nNavigate ambiguity with confidence and make informed decisions.\nContribute to the development of a dynamic problem-solving culture within organizations.\n\nCourse Outlines:  \nDay 1:  \nModule 1: Introduction to Critical Thinking \n\nOverview of critical thinking principles\nImportance in problem-solving and decision-making\n\nModule 2: Creative Decision-Making \n\nUnderstanding the role of creativity in decision-making\nTechniques for fostering creativity in problem-solving\n\nModule 3: Systematic Problem Analysis \n\nCritical thinking methodologies for analyzing complex problems\nPractical applications in real-world scenarios\n\nModule 4: Navigating Ambiguity \n\nBuilding confidence in dealing with ambiguous situations\nMaking informed decisions amid uncertainty\n\nModule 5: Cultivating a Dynamic Problem-Solving Culture \n\nStrategies for fostering a problem-solving culture in organizations\nImplementing and sustaining positive changes in decision-making processes\n\nDay 2: \nModule 6: Effective Communication in Decision-Making \n\nImportance of communication in conveying decisions\nTechniques for communicating complex decisions to diverse stakeholders\n\nModule 7: Collaborative Problem-Solving \n\nEnhancing teamwork and collaboration in problem-solving\nLeveraging diverse perspectives for more robust solutions\n\nModule 8: Decision Implementation and Evaluation \n\nStrategies for implementing decisions effectively\nMethods for evaluating the outcomes of decisions\n\nPricing:\nRM 1\,500.00 Per Person (HRD Corp Claimable Course) + 6% SST\n \nKindly scan or click on the link below for your \nLearning Registration.\n \nFor any enquiries\, please contact us at:\n \nUOA Academy Sdn Bhd\nUOA Corporate Tower\, Lobby A\, Avenue 10\, The Vertical\nBangsar South City\, No 8 Jalan Kerinchi\n59200 Kuala Lumpur\, Malaysia.\nTel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517\nEmail: register@uoa-academy.com\n \n\nhttps://www.surveymonkey.com/r/UOAAEX\n \nCancellation & Transfer\n\nPlease note that should this registration be cancelled fourteen (14) days before the day of the training\, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training\, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally\, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer. \nDisclaimer: UOA Academy reserves the right to make changes to the venue\, date\, and speaker\,\nincluding cancellation of the workshop if warranted by circumstances beyond its control. \n\n  \n\n  \nJoin Today!
URL:https://uoa-academy.com/events/utilizing-critical-thinking-creativity-in-problem-solving-decision-making/
CATEGORIES:Interpersonal Development,Interpersonal Skill,Management
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END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20241008
DTEND;VALUE=DATE:20241010
DTSTAMP:20260425T205705
CREATED:20240819T023043Z
LAST-MODIFIED:20240819T023159Z
UID:31095-1728345600-1728518399@uoa-academy.com
SUMMARY:LEVEL 3: Microsoft Excel (Advanced)
DESCRIPTION:Objectives \nThe “LEVEL 3: Microsoft Excel (Advanced)” course aims to deepen participants’ proficiency in utilizing Microsoft Excel for advanced data analysis\, automation\, and visualization. The primary objectives include mastering advanced functions\, exploring complex data manipulation techniques\, and automating tasks through macros and VBA. The course is designed to empower participants with advanced Excel skills\, enabling them to efficiently tackle complex data challenges in professional settings. \nTarget Audience \nThis course is designed for individuals with an intermediate understanding of Microsoft Excel looking to advance their skills. It is suitable for any senior managers\, executives and middle management that seek to enhance their ability to analyze and manipulate data using advanced Excel features. The content caters to those in various industries where data-driven decision-making is crucial. \nLearning Outcomes  \n\nMastery of complex functions\, enhancing participants’ Excel proficiency.\nAcquire advanced techniques for manipulating and analyzing data effectively.\nSkills to create dynamic visualizations for clearer data representation.\nEfficiently streamline repetitive tasks for increased productivity.\nContribute to increased efficiency and effectiveness in professional roles.\nEmpowered to handle complex data scenarios with confidence and precision.\n\nCourse Outlines:  \nDay 1:  \nModule 1: Advanced Functions Mastery \n\nOverview of advanced Excel functions\nPractical exercises for mastery\nApplication in data analysis scenarios\n\nModule 2: Complex Data Manipulation Techniques \n\nStrategies for handling intricate datasets\nTechniques for efficient data manipulation\nReal-world applications and case studies\n\nModule 3: Automation through Macros \n\nIntroduction to macros and automation\nCreating and using macros in Excel\nAutomation for repetitive tasks\n\nModule 4: Visualizing Data Dynamically \n\nImportance of dynamic visualizations\nCreating charts and graphs dynamically\nEnhancing data representation in reports\n\nModule 5: Efficient Task Streamlining \n\nIdentifying and streamlining repetitive tasks\nUsing Excel features for task efficiency\nBest practices for task management\n\nDay 2: \nModule 6: Advanced Data Analysis Techniques \n\nExploring advanced data analysis methods\nPractical applications in business scenarios\nInterpreting and presenting analysis results\n\nModule 7: Data-driven Decision-Making \n\nLeveraging data for decision-making\nCase studies on data-driven decisions\nIntegrating Excel analysis into decision processes\n\nModule 8: Excel Efficiency in Professional Settings \n\nApplying advanced Excel skills in the workplace\nEnhancing professional efficiency\nReal-world examples and success stories\n\nModule 9: Handling Complex Data Scenarios with Confidence \n\nPractical exercises on complex data scenarios\nBuilding confidence in data handling\n\n\nPricing:\nRM 1\,500.00 Per Person (HRD Corp Claimable Course) + 6% SST\n \nKindly scan or click on the link below for your \nLearning Registration.\n \nFor any enquiries\, please contact us at:\n \nUOA Academy Sdn Bhd\nUOA Corporate Tower\, Lobby A\, Avenue 10\, The Vertical\nBangsar South City\, No 8 Jalan Kerinchi\n59200 Kuala Lumpur\, Malaysia.\nTel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517\nEmail: register@uoa-academy.com\n \n\nhttps://www.surveymonkey.com/r/UOAAEX\n \nCancellation & Transfer\n\nPlease note that should this registration be cancelled fourteen (14) days before the day of the training\, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training\, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally\, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer. \nDisclaimer: UOA Academy reserves the right to make changes to the venue\, date\, and speaker\,\nincluding cancellation of the workshop if warranted by circumstances beyond its control. \n\n  \n\n  \nJoin Today! \n 
URL:https://uoa-academy.com/events/level-3-microsoft-excel-advanced/
CATEGORIES:Interpersonal Development,Interpersonal Skill,Personal Growth & Development,Work Skills
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END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20241002
DTEND;VALUE=DATE:20241004
DTSTAMP:20260425T205705
CREATED:20240819T012830Z
LAST-MODIFIED:20240819T012830Z
UID:31085-1727827200-1727999999@uoa-academy.com
SUMMARY:Introduction to Building Information Modeling (BIM)
DESCRIPTION:Objectives \nThe “Introduction to Building Information Modeling (BIM)” course aims to provide participants with a foundational understanding of BIM principles and practices. The primary objectives include introducing the basics of BIM technology\, its applications in the architecture\, engineering\, and construction (AEC) industry\, and fostering a practical comprehension of BIM workflows. The course seeks to empower participants with the knowledge to navigate BIM software and contribute effectively to collaborative and efficient project delivery processes. \nTarget Audience \nThis course is tailored for architects\, engineers\, construction executives\, middle management\, and anyone involved in the AEC industry seeking an introduction to BIM. It is suitable for individuals at various career levels\, from beginners looking to understand the basics to experienced practitioners aiming to enhance their proficiency in BIM technologies. The content caters to a broad audience interested in leveraging BIM for improved project outcomes.  \nLearning Outcomes  \n\nGain a fundamental understanding of BIM concepts\, tools\, and workflows.\nFamiliarity with BIM applications across the project life cycle (design\, construction\, and facility management).\nAcquire practical skills in navigating BIM software.\nEnhance collaboration in BIM-enabled projects.\nContribute to improved efficiency and collaboration within the AEC industry.\n\n\nCourse Outlines:  \nDay 1:  \nModule 1: Basics of BIM Technology \n\nIntroduction to Building Information Modeling (BIM) principles.\nOverview of key BIM concepts\, processes\, and technologies.\nUnderstanding the significance of BIM in the AEC industry.\n\nModule 2: BIM Applications in Design \n\nExploring BIM applications during the design phase.\nHands-on exercises for applying BIM concepts to design projects.\n\nModule 3: BIM Applications in Construction \n\nUnderstanding the role of BIM in construction processes.\nReal-world examples of BIM utilization for efficient construction project management.\nPractical exercises for implementing BIM in construction scenarios.\n\nModule 4: BIM Applications in Facility Management \n\nExploring how BIM supports facility management throughout the building life cycle.\nInteractive sessions for participants to navigate BIM in a facility management context.\n\nModule 5: BIM Workflows and Collaboration \n\nFostering collaborative practices through BIM workflows.\nIntroduction to collaborative BIM platforms and tools.\nGroup activities to enhance participants’ ability to collaborate in BIM-enabled projects.\n\nDay 2: \nModule 6: Basic BIM Software Navigation \n\nHands-on training on fundamental BIM software features.\nNavigating BIM interfaces for basic project tasks.\nPractical exercises for participants to gain confidence in using BIM software.\n\nModule 7: BIM Project Delivery Processes \n\nUnderstanding how BIM contributes to efficient project delivery.\nOverview of BIM project management and delivery methodologies.\nGroup discussions on optimizing project delivery through BIM.\n\nModule 8: Leveraging BIM for Improved Efficiency \n\nStrategies for enhancing project efficiency through BIM.\nPractical tips for streamlining workflows using BIM tools.\n\nModule 9: BIM in Sustainability and Green Building  \n\nExploring BIM applications in sustainable design and construction.\nDiscussions on leveraging BIM for environmentally conscious projects.\n\nModule 10: Future Trends in BIM \n\nCurrent trends and advancements in BIM technology.\nDiscussion on the evolving role of BIM in the AEC industry.\nOpportunities for participants to explore and anticipate future developments in BIM.\n\nPricing:\nRM 1\,500.00 Per Person (HRD Corp Claimable Course) + 6% SST\n \nKindly scan or click on the link below for your \nLearning Registration.\n \nFor any enquiries\, please contact us at:\n \nUOA Academy Sdn Bhd\nUOA Corporate Tower\, Lobby A\, Avenue 10\, The Vertical\nBangsar South City\, No 8 Jalan Kerinchi\n59200 Kuala Lumpur\, Malaysia.\nTel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517\nEmail: register@uoa-academy.com\n \n\nhttps://www.surveymonkey.com/r/UOAAEX\n \nCancellation & Transfer\n\nPlease note that should this registration be cancelled fourteen (14) days before the day of the training\, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training\, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally\, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer. \nDisclaimer: UOA Academy reserves the right to make changes to the venue\, date\, and speaker\,\nincluding cancellation of the workshop if warranted by circumstances beyond its control. \n\n  \n\n  \nJoin Today! \n  \n 
URL:https://uoa-academy.com/events/introduction-to-building-information-modeling-bim/
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END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240925
DTEND;VALUE=DATE:20240927
DTSTAMP:20260425T205705
CREATED:20240109T041245Z
LAST-MODIFIED:20240423T033413Z
UID:11110-1727222400-1727395199@uoa-academy.com
SUMMARY:Scaffolding Training
DESCRIPTION:Objectives \nThe objective of the Scaffolding Training program is to equip participants with the necessary skills and knowledge to effectively provide instructional support in educational or training settings. The program aims to train individuals\, such as educators\, trainers\, or facilitators\, in implementing scaffolding techniques to guide learners through the acquisition of new skills and concepts. By the end of the training\, participants will be adept at tailoring support to learners’ needs\, fostering a more effective and supportive learning environment. \nTarget Audience \nThis Scaffolding Training is designed for educators\, trainers\, instructional designers\, and anyone involved in facilitating learning experiences. It is suitable for professionals across various fields\, including education\, corporate training\, and skill development programs. The content is crafted to address the unique needs of those responsible for guiding others through the learning process\, enhancing their ability to provide targeted and effective support. \nLearning Outcomes  \n\nGain in-depth knowledge of scaffolding techniques and their application in educational settings.\nDevelop skills in modeling effective learning behaviors for enhanced understanding.\nBe well-equipped to foster engaging and successful learning experiences.\nEnhance the ability to facilitate knowledge retention in learners through effective scaffolding.\n\nCourse Outlines: \nDay 1: \nModule 1: Introduction to Scaffolding in Education \n\nUnderstanding the importance of scaffolding in learning\nOverview of course objectives and structure\nRole of scaffolding in facilitating effective learning experiences\n\nModule 2: In-depth Knowledge of Scaffolding Techniques \n\nExploring various scaffolding techniques and their applications\nCase studies on successful implementation of scaffolding in educational contexts\nPractical exercises for hands-on learning\n\nModule 3: Tailoring Support to Individual Learner Needs \n\nDeveloping skills to tailor instructional support based on learners’ unique needs\nStrategies for creating a supportive and adaptive learning environment\nReal-world examples of personalized scaffolding approaches\n\nModule 4: Modeling Effective Learning Behaviors \n\nCultivating skills in modeling effective learning behaviors\nDemonstrating behaviors that enhance understanding and engagement\nRole-playing and simulations for practical application\n\nDay 2: \nModule 5: Fostering Engaging Learning Experiences \n\nEquipping participants to foster engaging and successful learning experiences\nStrategies for creating interactive and participatory learning sessions\nIncorporating technology and multimedia for enhanced engagement\n\nModule 6: Facilitating Knowledge Retention \n\nEnhancing the ability to facilitate knowledge retention through effective scaffolding\nTechniques for reinforcing and consolidating learned concepts\nContinuous assessment and feedback for retention improvement\n\nModule 7: Strategies for Continuous Enhancement\n \n\nExplore methodologies for continuously refining scaffolding techniques.\nImplement effective feedback mechanisms to glean insights from experiences.\nDevelop personalized action plans to sustain ongoing professional growth. \n\nPricing:\nRM 1\,500.00 Per Person (HRD Corp Claimable Course) + 6% SST\n \nKindly scan or click on the link below for your \nLearning Registration.\n \nFor any enquiries\, please contact us at:\n \nUOA Academy Sdn Bhd\nUOA Corporate Tower\, Lobby A\, Avenue 10\, The Vertical\nBangsar South City\, No 8 Jalan Kerinchi\n59200 Kuala Lumpur\, Malaysia.\nTel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517\nEmail: register@uoa-academy.com\n \n\nhttps://www.surveymonkey.com/r/UOAAEX\n \nCancellation & Transfer\n\nPlease note that should this registration be cancelled fourteen (14) days before the day of the training\, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training\, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally\, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer. \nDisclaimer: UOA Academy reserves the right to make changes to the venue\, date\, and speaker\,\nincluding cancellation of the workshop if warranted by circumstances beyond its control. \n\n  \n\n  \nJoin Today! \n 
URL:https://uoa-academy.com/events/scaffolding-training/
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END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240912
DTEND;VALUE=DATE:20240913
DTSTAMP:20260425T205705
CREATED:20240109T033349Z
LAST-MODIFIED:20240117T131320Z
UID:11101-1726099200-1726185599@uoa-academy.com
SUMMARY:Marketing Management of Social Medias (1 day)
DESCRIPTION:Objectives \nThe Marketing Management of Social Media course is designed to equip participants with the essential knowledge and skills required to effectively manage and leverage social media platforms for marketing purposes. The course aims to provide a comprehensive understanding of social media marketing strategies\, tools\, and best practices. Participants will gain insights into creating and implementing successful social media campaigns that align with business goals and engage target audiences. \nTarget Audience \nThis course is designed for marketing professionals\, social media managers\, executive\, middle management\, and anyone involved in developing and implementing social media marketing strategies. It caters to individuals seeking to enhance their skills in managing and optimizing social media channels to promote brands\, products\, or services. The content is crafted to benefit participants at various levels of expertise\, from beginners to experienced marketers. \nLearning Outcomes  \n\nAcquire skills for the strategic management of social media platforms.\nLearn strategies to engage and grow an online audience effectively.\nLearn how to align social media efforts with broader marketing goals.\nGain empowerment to navigate the dynamic landscape of social media marketing.\nContribute effectively to the success of organizations or clients through strategic social media management.\n\n\nCourse Outlines:\n \nModule 1: Social Media Marketing Strategies \n\nComprehensive understanding of effective social media marketing strategies\nExploring tools and best practices in the field\nCase studies on successful social media marketing implementations\n\nModule 2: Creating Impactful Social Media Campaigns \n\nStrategies for creating and executing successful social media campaigns\nCrafting content that resonates with target audiences\nUtilizing visuals\, videos\, and other multimedia elements\n\nModule 3: Strategic Management of Social Media Platforms \n\nAcquiring skills for the strategic management of various social media platforms\nTools and techniques for optimizing content for different platforms\nEnsuring brand consistency across social media channels\n\nModule 4: Audience Engagement and Growth  \n\nTechniques for engaging and growing an online audience effectively\nBuilding and nurturing online communities\nLeveraging user-generated content and interactive features\n\nModule 5: Navigating the Dynamic Landscape \n\nEmpowerment to navigate the dynamic landscape of social media marketing\nStaying updated on industry trends and emerging platforms\nAdaptation strategies for changing algorithms and user behaviors \n\nPricing:\nRM 1\,000.00 Per Person (HRD Corp Claimable Course) + 6% SST\n \nKindly scan or click on the link below for your \nLearning Registration.\n \nFor any enquiries\, please contact us at:\n \nUOA Academy Sdn Bhd\nUOA Corporate Tower\, Lobby A\, Avenue 10\, The Vertical\nBangsar South City\, No 8 Jalan Kerinchi\n59200 Kuala Lumpur\, Malaysia.\nTel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517\nEmail: register@uoa-academy.com\n \n\nhttps://www.surveymonkey.com/r/UOAAEX\n \nCancellation & Transfer\n\nPlease note that should this registration be cancelled fourteen (14) days before the day of the training\, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training\, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally\, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer. \nDisclaimer: UOA Academy reserves the right to make changes to the venue\, date\, and speaker\,\nincluding cancellation of the workshop if warranted by circumstances beyond its control. \n\n  \n\n  \nJoin Today! \n 
URL:https://uoa-academy.com/events/marketing-management-of-social-medias/
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END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240910
DTEND;VALUE=DATE:20240912
DTSTAMP:20260425T205705
CREATED:20240524T073640Z
LAST-MODIFIED:20240524T074120Z
UID:28704-1725926400-1726099199@uoa-academy.com
SUMMARY:Web Designing & UX / UI & Video Editing (2 days)
DESCRIPTION:Objectives \nThe “Web Designing & UX/UI Design + Video Editing” course aims to equip participants with a diverse skill set covering web design\, user experience (UX/UI) design\, and video editing. The primary objectives include providing hands-on training in web design principles\, UX/UI design best practices\, and video editing techniques. The course seeks to empower participants to create visually appealing websites\, enhance user experiences\, and produce engaging video content. \nTarget Audience \nThis course is tailored for aspiring web designers\, executives designer\, and individuals interested in acquiring skills in video editing. It is suitable for beginners looking to enter the fields of web and UX/UI design\, as well as those wanting to enhance their video editing capabilities. The content caters to a broad audience\, including students\, creative professionals\, and anyone seeking a comprehensive foundation in these creative disciplines. \nLearning Outcomes  \n\nAcquire skills in designing visually appealing websites.\nImplement effective UX/UI design principles.\nEdit engaging video content proficiently.\nGain hands-on experience with industry-standard web design\, UX/UI design\, and video editing tools.\nFoster creativity\, critical thinking\, and a practical understanding of the interconnected disciplines.\nApply acquired skills confidently in real-world projects and creative endeavors.\n\nCourse Outlines:  \nDay 1:  \nModule 1: Introduction to Web Design \n\nOverview of web design principles\nUnderstanding the importance of visual appeal and user experience\n\nModule 2: UX/UI Design Best Practices \n\nIntroduction to UX/UI design concepts\nHands-on exercises in implementing effective design principles\n\nModule 3: Video Editing Techniques \n\nBasics of video editing software\nPractical sessions on editing engaging video content\n\nModule 4: Creating Visually Appealing Websites \n\nHands-on web design projects\nIncorporating UX/UI design principles for enhanced user experiences\n\nDay 2: \nModule 5: Industry-Standard Tools \n\nProficiency in using web design\, UX/UI design\, and video editing tools\nPractical guidance on tool selection for different creative aspects\n\nModule 6: Fostering Creativity and Critical Thinking \n\nStrategies for fostering creativity in design and video editing\nEncouraging critical thinking in problem-solving scenarios\n\nModule 7: Application of Acquired Skills \n\nReal-world projects to apply web design\, UX/UI\, and video editing skills\nGuidance on confidently integrating skills into professional and creative endeavors.\n\nPricing:\nRM 1\,500.00 Per Person (HRD Corp Claimable Course) + 6% SST\n \nKindly scan or click on the link below for your \nLearning Registration.\n \nFor any enquiries\, please contact us at:\n \nUOA Academy Sdn Bhd\nUOA Corporate Tower\, Lobby A\, Avenue 10\, The Vertical\nBangsar South City\, No 8 Jalan Kerinchi\n59200 Kuala Lumpur\, Malaysia.\nTel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517\nEmail: register@uoa-academy.com\n \n\nhttps://www.surveymonkey.com/r/UOAAEX\n \nCancellation & Transfer\n\nPlease note that should this registration be cancelled fourteen (14) days before the day of the training\, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training\, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally\, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer. \nDisclaimer: UOA Academy reserves the right to make changes to the venue\, date\, and speaker\,\nincluding cancellation of the workshop if warranted by circumstances beyond its control. \n\n  \n\n  \nJoin Today! \n  \n 
URL:https://uoa-academy.com/events/web-designing-ux-ui-video-editing/
CATEGORIES:UX/UI,Video Editing,Web Development
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END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240905
DTEND;VALUE=DATE:20240906
DTSTAMP:20260425T205705
CREATED:20240524T070034Z
LAST-MODIFIED:20240524T074123Z
UID:28696-1725494400-1725580799@uoa-academy.com
SUMMARY:Performance Review and Management Training
DESCRIPTION:Objectives \nThe “Performance Review and Management Training” is designed to equip participants with the essential skills for effective performance evaluation and management. The primary objectives include providing insights into performance review best practices\, enhancing communication between managers and employees\, and fostering a performance-driven organizational culture. The training aims to empower participants to conduct meaningful performance reviews\, set clear goals\, and implement strategies for continuous improvement. \nTarget Audience \nThis training is tailored for senior managers\, team leaders\, middle management and professionals involved in performance evaluation and management processes. It is suitable for individuals seeking to enhance their skills in conducting fair and constructive performance reviews\, as well as those responsible for driving performance improvements within their teams and organizations. The content is relevant across various industries where performance management is a critical aspect of organizational success. \nLearning Outcomes  \n\nGain knowledge and skills for effective performance reviews and management strategies.\nLearn to set SMART goals\, provide constructive feedback\, and create individual development plans.\nEnhance the ability to foster a positive work environment.\nImprove employee engagement through effective performance management practices.\nContribute to overall organizational success by implementing learned performance management techniques.\n\nCourse Outlines:  \nModule 1: Introduction to Performance Management \n\nOverview of the course objectives and the significance of effective performance management.\nExploring best practices in performance reviews and their impact on organizational success.\n\nModule 2: Communication in Performance Management \n\nEnhancing communication between managers and employees for successful performance evaluations.\nStrategies for fostering a culture of open and constructive feedback.\n\nModule 3: Setting Clear Goals \n\nUnderstanding the importance of setting Specific\, Measurable\, Achievable\, Relevant\, and Time-bound (SMART) goals.\nPractical exercises on goal-setting techniques for performance improvement.\n\nModule 4: Conducting Meaningful Performance Reviews \n\nTechniques for conducting fair and constructive performance reviews.\nRole-playing scenarios to practice effective review conversations.\n\nModule 5: Individual Development Plans \n\nCreating personalized development plans for employees based on performance evaluations.\nIdentifying training and growth opportunities to support continuous improvement.\n\nModule 6: Cultivating a Performance-Driven Culture  \n\nStrategies for fostering a performance-driven organizational culture.\nAddressing challenges and promoting positive engagement within teams.\n\n\nPricing:\nRM 1\,000.00 Per Person (HRD Corp Claimable Course) + 6% SST\n \nKindly scan or click on the link below for your \nLearning Registration.\n \nFor any enquiries\, please contact us at:\n \nUOA Academy Sdn Bhd\nUOA Corporate Tower\, Lobby A\, Avenue 10\, The Vertical\nBangsar South City\, No 8 Jalan Kerinchi\n59200 Kuala Lumpur\, Malaysia.\nTel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517\nEmail: register@uoa-academy.com\n \n\nhttps://www.surveymonkey.com/r/UOAAEX\n \nCancellation & Transfer\n\nPlease note that should this registration be cancelled fourteen (14) days before the day of the training\, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training\, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally\, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer. \nDisclaimer: UOA Academy reserves the right to make changes to the venue\, date\, and speaker\,\nincluding cancellation of the workshop if warranted by circumstances beyond its control. \n\n  \n\n  \nJoin Today! \n  \n 
URL:https://uoa-academy.com/events/performance-review-and-management-training/
CATEGORIES:Management
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END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240904
DTEND;VALUE=DATE:20240906
DTSTAMP:20260425T205705
CREATED:20240524T064656Z
LAST-MODIFIED:20240524T074131Z
UID:28693-1725408000-1725580799@uoa-academy.com
SUMMARY:Confined Space Entry Training
DESCRIPTION:Objectives \nThe “Confined Space Entry Training” aims to provide participants with the essential knowledge and skills required for safe entry into confined spaces. The primary objectives include familiarizing participants with the hazards associated with confined spaces\, ensuring proper use of safety equipment\, and implementing effective entry and rescue procedures. The training focuses on instilling a deep understanding of confined space regulations and fostering a culture of safety among participants. \nTarget Audience \nThis training is designed for middle management\, supervisors\, and safety officers involved in activities requiring confined space entry. It is suitable for individuals seeking to enhance their understanding of confined space safety\, including those responsible for overseeing confined space operations. The content is relevant for professionals across various industries where confined space work is a critical component. \nLearning Outcomes  \n\nAcquire knowledge and skills for safe confined space entry.\nRecognize hazards associated with confined spaces and implement appropriate safety measures.\nLearn and apply effective entry and rescue protocols.\nDevelop the ability to assess and manage risks in confined spaces.\nEnsure compliance with safety regulations related to confined space work.\nContribute to a safer work environment by promoting adherence to confined space safety protocols and regulations.\n\nCourse Outlines:  \nDay 1:  \nModule 1: Introduction to Confined Spaces \n\nOverview of the course objectives and the importance of confined space safety\nUnderstanding the hazards associated with confined spaces\n\nModule 2: Hazards Recognition and Mitigation \n\nIdentification of specific hazards in confined spaces\nStrategies for implementing appropriate safety measures and mitigating risks\n\nModule 3: Proper Use of Safety Equipment \n\nComprehensive training on the correct utilization of safety equipment in confined spaces\nPractical demonstrations and hands-on exercises for proper equipment usage\n\nModule 4: Effective Entry and Rescue Procedures \n\nIn-depth exploration of entry and rescue protocols for confined spaces\nSimulation exercises to reinforce effective procedures\n\nDay 2: \nModule 5: Deep Understanding of Confined Space Regulations \n\nOverview of relevant confined space regulations and standards\nDiscussion on the importance of regulatory compliance\n\nModule 6: Fostering a Culture of Safety \n\nStrategies for instilling a culture of safety among participants\nImportance of teamwork and communication in confined space operations\n\nModule 7: Knowledge of Rescue Drills \n\nConducting hands-on rescue drills in simulated confined space scenarios\nTesting participants’ ability to implement effective rescue procedures\n\nModule 8: Confined Space Entry Simulation \n\nCreating realistic confined space entry simulations\nAllowing participants to apply their knowledge and skills in a controlled environment\n\nPricing:\nRM 1\,500.00 Per Person (HRD Corp Claimable Course) + 6% SST\n \nKindly scan or click on the link below for your \nLearning Registration.\n \nFor any enquiries\, please contact us at:\n \nUOA Academy Sdn Bhd\nUOA Corporate Tower\, Lobby A\, Avenue 10\, The Vertical\nBangsar South City\, No 8 Jalan Kerinchi\n59200 Kuala Lumpur\, Malaysia.\nTel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517\nEmail: register@uoa-academy.com\n \n\nhttps://www.surveymonkey.com/r/UOAAEX\n \nCancellation & Transfer\n\nPlease note that should this registration be cancelled fourteen (14) days before the day of the training\, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training\, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally\, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer. \nDisclaimer: UOA Academy reserves the right to make changes to the venue\, date\, and speaker\,\nincluding cancellation of the workshop if warranted by circumstances beyond its control. \n\n  \n\n  \nJoin Today! \n  \n 
URL:https://uoa-academy.com/events/confined-space-entry-training/
CATEGORIES:Safety Training
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DTSTART;VALUE=DATE:20240903
DTEND;VALUE=DATE:20240905
DTSTAMP:20260425T205705
CREATED:20240524T061615Z
LAST-MODIFIED:20240524T071606Z
UID:28688-1725321600-1725494399@uoa-academy.com
SUMMARY:Quality Control & Safety
DESCRIPTION:Objectives \nThe Quality Control & Safety course is designed to equip participants with the knowledge and skills necessary to implement effective quality control measures and ensure a safe working environment. The primary objective is to provide comprehensive insights into quality management systems and safety protocols. Participants will learn to identify\, analyze\, and address quality issues while fostering a culture of safety in diverse industrial settings. The course aims to enhance participants’ understanding of quality control methodologies and safety regulations\, empowering them to contribute to organizational excellence and workplace well-being. \nTarget Audience \nThis course is tailored for employers who are positioned at middle management and those responsible for maintaining high standards of product quality and workplace safety. It is specifically designed for quality control managers\, middle management\, supervisors\, and individuals seeking to enhance their expertise in ensuring both quality and safety within their respective industries. The content is applicable to diverse sectors\, including manufacturing\, construction\, and service industries. \nLearning Outcomes  \n\nDemonstrate proficiency in implementing quality control measures to identify and rectify process deviations\, ensuring the production of high-quality goods and services.\nAcquire skills for creating and maintaining a safe working environment through strict adherence to safety regulations.\nConduct effective risk assessments and implement preventive measures to mitigate potential hazards.\nFoster a culture of excellence and well-being within the workplace.\n\nCourse Outlines:  \nDay 1:  \nModule 1: Introduction to Quality Control and Safety \n\nOverview of the importance of quality control and safety in diverse industrial settings.\nUnderstanding the role of middle management in maintaining high standards.\n\nModule 2: Quality Management Systems and Safety Protocols  \n\nComprehensive insights into quality management systems.\nExamination of safety protocols and their integration into daily operation\n\nModule 3: Identifying and Addressing Quality Issues \n\nEquip participants with techniques to identify\, analyze\, and address quality-related challenges.\nStrategies to foster a culture of safety within the workplace.\n\nModule 4: Quality Control Methodologies and Safety Regulations \n\nIn-depth exploration of quality control methodologies.\nUnderstanding and adherence to safety regulations in various sectors.\n\nDay 2: \nModule 5: Proficiency in Implementing Quality Control Measures \n\nPractical demonstrations of implementing quality control measures.\nIdentifying and rectifying process deviations for high-quality goods and services.\n\nModule 6: Creating and Maintaining a Safe Working Environment \n\nSkills development for creating a safe working environment.\nStrict adherence to safety regulations for workplace well-being.\n\nModule 7: Risk Assessment and Preventive Measures \n\nTechniques for conducting effective risk assessments.\nImplementation of preventive measures to mitigate potential hazards.\n\nModule 8: Fostering a Culture of Excellence and Well-being \n\nStrategies to foster a culture of excellence and well-being within the workplace.\nRole of middle management in promoting organizational success.\n\nPricing:\nRM 1\,500.00 Per Person (HRD Corp Claimable Course) + 6% SST\n \nKindly scan or click on the link below for your \nLearning Registration.\n \nFor any enquiries\, please contact us at:\n \nUOA Academy Sdn Bhd\nUOA Corporate Tower\, Lobby A\, Avenue 10\, The Vertical\nBangsar South City\, No 8 Jalan Kerinchi\n59200 Kuala Lumpur\, Malaysia.\nTel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517\nEmail: register@uoa-academy.com\n \n\nhttps://www.surveymonkey.com/r/UOAAEX\n \nCancellation & Transfer\n\nPlease note that should this registration be cancelled fourteen (14) days before the day of the training\, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training\, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally\, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer. \nDisclaimer: UOA Academy reserves the right to make changes to the venue\, date\, and speaker\,\nincluding cancellation of the workshop if warranted by circumstances beyond its control. \n\n  \n\n  \nJoin Today! \n  \n 
URL:https://uoa-academy.com/events/quality-control-safety-2/
CATEGORIES:Safety Training
ATTACH;FMTTYPE=image/jpeg:https://uoa-academy.com/wp-content/uploads/2024/05/Quality-Control-and-Safety-during-Construction.jpg
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BEGIN:VEVENT
DTSTART;VALUE=DATE:20240903
DTEND;VALUE=DATE:20240905
DTSTAMP:20260425T205705
CREATED:20240524T060106Z
LAST-MODIFIED:20240524T071609Z
UID:28684-1725321600-1725494399@uoa-academy.com
SUMMARY:Basic Fire Fighting & ERP Training (with Fire Drill Exercise & Safety Awareness)
DESCRIPTION:Objectives \nThe objectives of the “Basic Fire Fighting & ERP Training” program\, which includes a Fire Drill Exercise and Safety Awareness\, are to provide participants with essential knowledge and skills to respond effectively in the event of a fire emergency. The program aims to familiarize participants with basic fire-fighting techniques\, Emergency Response Procedures (ERPs)\, and to instill a heightened safety awareness mindset. Additionally\, the incorporation of a Fire Drill Exercise enhances practical application and ensures participants are well-prepared for real-life emergency scenarios. \nTarget Audience \nThis training is designed for individuals across various industries and workplaces\, including office environments\, manufacturing facilities\, and public spaces. It caters to employees\, supervisors\, safety officers\, and anyone interested in acquiring fundamental fire-fighting skills and understanding Emergency Response Procedures. The program is suitable for those looking to enhance their safety awareness and contribute to a secure work environment. \nLearning Outcomes  \n\nAttainment of essential skills in basic fire-fighting techniques\, encompassing the proper use of fire extinguishers and efficient evacuation procedures.\nDevelopment of a safety awareness mindset among participants.\nThe Fire Drill Exercise serves as a practical reinforcement\, allowing participants to apply theoretical knowledge\, enhancing their proficiency in real-life emergency scenarios.\nEmpowerment of participants to actively contribute to workplace safety by identifying potential hazards and adhering to established safety protocols.\n\nCourse Outlines: \nDay 1: \nModule 1: Introduction to Fire Safety and Emergency Response \n\nUnderstanding the Importance of Fire Safety\nOverview of Emergency Response Procedures (ERPs)\nIntroduction to Safety Awareness Mindset\n\nModule 2: Basic Fire-Fighting Techniques \n\nProper Use of Fire Extinguishers\nEfficient Evacuation Procedures\nPractical Application and Hands-on Training\n\nModule 3: Emergency Response Procedures (ERPs) \n\nIn-Depth Exploration of Workplace-Specific ERPs\nCoordinated Response in Fire Emergencies\nIntegration of ERPs into Daily Safety Practices\n\nModule 4: Safety Awareness Mindset Development \n\nIdentifying Potential Hazards in the Workplace\nCultivating a Proactive Safety Awareness Mindset\nContribution to a Secure Work Environment\n\nDay 2: \nModule 5: Fire Drill Exercise \n\nSimulated Emergency Scenario Participation\nPractical Application of Fire-Fighting Techniques\nEvaluation and Feedback for Continuous Improvement\n\nModule 6: Practical Reinforcement of Knowledge \n\nApplication of Theoretical Knowledge in Real-Life Scenarios\nEnhancing Proficiency in Emergency Response\nContinuous Improvement Strategies\n\nModule 7:Active Contribution to Workplace Safety \n\nEmpowerment to Identify and Address Potential Hazards\nAdherence to Established Safety Protocols\nCollective Responsibility for a Secure Work Environment\n\nPricing:\nRM 1\,500.00 Per Person (HRD Corp Claimable Course) + 6% SST\n \nKindly scan or click on the link below for your \nLearning Registration.\n \nFor any enquiries\, please contact us at:\n \nUOA Academy Sdn Bhd\nUOA Corporate Tower\, Lobby A\, Avenue 10\, The Vertical\nBangsar South City\, No 8 Jalan Kerinchi\n59200 Kuala Lumpur\, Malaysia.\nTel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517\nEmail: register@uoa-academy.com\n \n\nhttps://www.surveymonkey.com/r/UOAAEX\n \nCancellation & Transfer\n\nPlease note that should this registration be cancelled fourteen (14) days before the day of the training\, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training\, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally\, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer. \nDisclaimer: UOA Academy reserves the right to make changes to the venue\, date\, and speaker\,\nincluding cancellation of the workshop if warranted by circumstances beyond its control. \n\n  \n\n  \nJoin Today! \n  \n 
URL:https://uoa-academy.com/events/basic-fire-fighting-erp-training-with-fire-drill-exercise-safety-awareness/
CATEGORIES:Safety Training
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