UOA Academy

Managing Expectation & Stress Management (2 Days)
2025-08-19 - 2025-08-20
ObjectivesThe “Managing Expectations & Stress Management” course is designed to equip participants with the skills to effectively manage expectations and navigate stress in both professional and personal contexts. The primary objectives include providing insights intoexpectation management strategies, offering practical stress management techniques, and fostering resilience in challenging situations.
Target AudienceThis course is tailored for executives, senior managers, and individuals in leadership roles who aim to enhance their ability to manage expectations and stress effectively. It is suitable for anyone seeking practical tools and strategies to navigate high-pressure situations,improve performance, and foster a positive work-life balance.
Learning Outcomes● Communicate expectations clearly to minimize conflicts.● Learn practical and effective stress management techniques.● Foster resilience in facing challenging situations.● Develop skills to navigate challenging situations with composure.● Gain a deep understanding of effective management contributing to overall well-being.
Course Outlines:Day 1:Module 1: Introduction to Expectation Management● Overview of the course objectives.● Importance of effective expectation management in professional and personal contexts.
Module 2: Strategies for Clear Communication of Expectations● Techniques for communicating expectations clearly.● Minimizing conflicts through effective communication.
Module 3: Practical Stress Management Techniques● Introduction to stress management principles.● Learning and applying practical techniques for stress reduction.
Module 4: Building Resilience● Understanding resilience in the face of challenges.● Strategies for fostering resilience in both professional and personal aspects.Day 2:Module 5: Navigating Challenging Situations with Composure● Developing skills to navigate high-pressure situations.● Maintaining composure and effectiveness in challenging environments.Module 6: Work-Life Balance● Importance of work-life balance.● Strategies for achieving and maintaining a positive work-life balance.Module 7: Overall Well-being and Professional Success● Connecting effective expectation management and stress reduction to overall well-being.● Building skills for professional success through effective stress and expectation management.Module 8: Group Activities and Discussions● Engaging in group activities to reinforce learning.● Discussions on challenges and solutions in managing expectations and stress.
PRICING:RM 1,800.00 Per Person (HRD Corp Claimable Course) + 8% SST

Kindly scan or click on the link below for your
Learning Registration.

For any enquiries, please contact us at:

UOA Academy Sdn Bhd
UOA Corporate Tower, Lobby A, Avenue 10, The Vertical
Bangsar South City, No 8 Jalan Kerinchi
59200 Kuala Lumpur, Malaysia.
Tel: 603-2381 0478 | 6012-575 1767
Email: register@uoa-academy.com

https://www.surveymonkey.com/r/EXTREG

Cancellation & Transfer
Please note that should this registration be cancelled fourteen (14) days before the day of the training, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer. Disclaimer: UOA Academy reserves the right to make changes to the venue, date, and speaker, including cancellation of the workshop if warranted by circumstances beyond its control.

Join Today!

Building Today's Leaders of Tomorrow World
2025-08-19 - 2025-08-20
Objectives“The Future Leadership: Building Today’s Leaders of Tomorrow World” is a comprehensive course designed to equip participants with the knowledge, skills, and mindset required to lead effectively in an ever-evolving business landscape. The course focuses on developingthe leadership capabilities needed to navigate complex challenges, foster innovation, and inspire high-performing teams. Through interactive discussions, case studies, and practical exercises, participants will explore emerging trends, explore transformative leadershipmodels, and acquire strategies to develop themselves and others as leaders.
Target Audience“The Future Leadership: Building Today’s Leaders of Tomorrow World” course is designed for current and aspiring leaders, including managers, supervisors, team leaders, department heads, project managers, HR professionals, entrepreneurs, and individuals in leadershippositions who want to develop the skills and mindset necessary to navigate the changing business landscape and effectively lead teams and organizations in the future.Learning Outcomes● Understand the key trends shaping the future of work and leadership and their implications for leadership roles.● Develop adaptive leadership skills to navigate uncertainty, complexity, and change.● Define and communicate a compelling vision and purpose to inspire and engage others.● Foster a culture of diversity, inclusion, and belonging to leverage diverse perspectives and drive innovation.
Course Outlines:Day 1:Module 1: Introduction to Future Leadership● Understanding the evolving nature of leadership in the modern world● Exploring current and future trends shaping the leadership landscape.● Identifying the skills and qualities needed for effective leadership in the future.
Module 2: Leadership in a Digital Age● Embracing technology and digital transformation as drivers of change● Harnessing the power of data and analytics for informed decision-making.● Developing digital leadership skills to navigate the digital landscape.
Module 3: Leading with Emotional Intelligence● Understanding the importance of emotional intelligence in leadership.● Developing self-awareness, self-regulation, empathy, and social skills.● Applying emotional intelligence to build strong relationships and lead with authenticity.
Module 4: Agile Leadership and Change Management● Embracing agility as a leadership mindset in a rapidly changing environment.● Applying agile principles to drive innovation, adaptability, and resilience.● Managing change effectively and leading teams through organizational transitions.
Day 2:Module 5: Cross-Cultural Leadership and Global Mindset● Embracing cultural diversity and managing cross-cultural teams.● Developing a global mindset and understanding global business dynamics.● Effectively leading and collaborating in a multicultural environment.Module 6: Strategic Thinking and Decision-Making● Developing strategic thinking skills to drive organizational success.● Applying critical thinking and problem-solving techniques to make informed decisions.● Balancing short-term objectives with long-term vision and goals.
Module 7: Leadership Communication and Influence:● Mastering effective communication skills for leadership.● Building persuasive communication strategies to influence stakeholders.● Adapting communication styles to connect with diverse audiences.
Module 8: Leading Through Disruption and Uncertainty● Developing resilience and adaptability as a leader.● Leading with agility during times of crisis and uncertainty.● Inspiring and motivating teams in challenging situations.
PRICING:RM 1,800.00 Per Person (HRD Corp Claimable Course) + 8% SST

Kindly scan or click on the link below for your
Learning Registration.

For any enquiries, please contact us at:

UOA Academy Sdn Bhd
UOA Corporate Tower, Lobby A, Avenue 10, The Vertical
Bangsar South City, No 8 Jalan Kerinchi
59200 Kuala Lumpur, Malaysia.
Tel: 603-2381 0478 | 6012-575 1767
Email: register@uoa-academy.com

https://www.surveymonkey.com/r/EXTREG

Cancellation & Transfer
Please note that should this registration be cancelled fourteen (14) days before the day of the training, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer. Disclaimer: UOA Academy reserves the right to make changes to the venue, date, and speaker, including cancellation of the workshop if warranted by circumstances beyond its control.

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LEVEL 2: Microsoft Excel (Intermediate)
2025-08-12 - 2025-08-13
ObjectivesThe Level 2: Microsoft Excel (Intermediate) program aims to provide participants with an in-depth understanding of intermediate Excel functionalities. The primary objectives include advancing participants’ proficiency in data analysis, enhancing spreadsheet managementskills, and introducing them to more complex features of Microsoft Excel. Emphasis is placed on practical application, enabling participants to use Excel as a powerful tool for data manipulation, analysis, and visualization in professional settings.
Target AudienceThis training is designed for individuals with a basic understanding of Microsoft Excel or those who have completed a beginner-level course. It caters to professionals, analysts, senior managers, and anyone looking to elevate their Excel skills to an intermediate level.The program is suitable for participants at various career stages, providing valuable insights and hands-on experience to enhance their spreadsheet capabilities.
Learning Outcomes● Acquire advanced skills in data organization, analysis, and visualization.● Learn to manage larger datasets and create dynamic reports.● Utilize Excel’s powerful features for enhanced productivity.● Empower participants to leverage Excel as a strategic tool for decision-making and data-driven insights in professional roles.
Course Outlines:Day 1:
Module 1: Introduction to Excel 2016 Interface● Starting Excel● The Excel Interface● Changing Excel’s View● Working with Existing WorkbookModule 2: Working with Microsoft Excel 2016● Creating Workbooks● Saving Workbooks● Input Basic Data● Using Data Types● Cutting, Copying and Pasting Data● Editing Workbook’s PropertiesModule 3: Using Basic Formulas● Building Basic Formulas● Using Cell References● Using Cell RangesModule 4: Formatting Cells and Ranges● Inserting and Deleting Cells● Manually Formatting Cell Contents● Using Format Painter● Paste Special Options● Formatting Cells with Styles● Hyperlink Data
Day 2:Module 5: Formatting Worksheets● Working with Rows and Columns● Using Themes● Modifying Worksheet’s Appearance● Inserting Headers and FootersModule 6: Adding Pictures and Shapes to a Worksheet● Inserting Pictures● Adding Shapes and WordArt● Deleting, Copying and Moving Graphics● Formatting Graphics● Using SmartArt Graphics
Module 7: Printing Worksheets● Preparing a Document for Printing● Printing with Backstage
PRICING:RM 1,500.00 Per Person (HRD Corp Claimable Course) + 8% SST

Kindly scan or click on the link below for your
Learning Registration.

For any enquiries, please contact us at:

UOA Academy Sdn Bhd
UOA Corporate Tower, Lobby A, Avenue 10, The Vertical
Bangsar South City, No 8 Jalan Kerinchi
59200 Kuala Lumpur, Malaysia.
Tel: 603-2381 0478 | 6012-575 1767
Email: register@uoa-academy.com

https://www.surveymonkey.com/r/EXTREG

Cancellation & Transfer
Please note that should this registration be cancelled fourteen (14) days before the day of the training, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer. Disclaimer: UOA Academy reserves the right to make changes to the venue, date, and speaker, including cancellation of the workshop if warranted by circumstances beyond its control.

Join Today!

Basic Fire Fighting & ERP Training (with Fire Drill Exercise & Safety Awareness)
2025-08-12 - 2025-08-13
Objectives

The objectives of the “Basic Fire Fighting & ERP Training” program, which includes a Fire Drill Exercise and Safety Awareness, are to provide participants with essential knowledge and skills to respond effectively in the event of a fire emergency. The program aims tofamiliarize participants with basic fire-fighting techniques, Emergency Response Procedures (ERPs), and to instill a heightened safety awareness mindset. Additionally, the incorporation of a Fire Drill Exercise enhances practical application and ensures participants arewell-prepared for real-life emergency scenarios.
Target AudienceThis training is designed for individuals across various industries and workplaces, including office environments, manufacturing facilities, and public spaces. It caters to employees, supervisors, safety officers, and anyone interested in acquiring fundamental fire-fightingskills and understanding Emergency Response Procedures. The program is suitable for those looking to enhance their safety awareness and contribute to a secure work environment.
Learning Outcomes● Attainment of essential skills in basic fire-fighting techniques, encompassing the proper use of fire extinguishers and efficient evacuation procedures.● Development of a safety awareness mindset among participants.● The Fire Drill Exercise serves as a practical reinforcement, allowing participants to apply theoretical knowledge, enhancing their proficiency in real-life emergency scenarios.● Empowerment of participants to actively contribute to workplace safety by identifying potential hazards and adhering to established safety protocols.
Course Outlines:Day 1:
Module 1: Introduction to Fire Safety and Emergency Response● Understanding the Importance of Fire Safety● Overview of Emergency Response Procedures (ERPs)● Introduction to Safety Awareness MindsetModule 2: Basic Fire-Fighting Techniques● Proper Use of Fire Extinguishers● Efficient Evacuation Procedures● Practical Application and Hands-on TrainingModule 3: Emergency Response Procedures (ERPs)● In-Depth Exploration of Workplace-Specific ERPs● Coordinated Response in Fire Emergencies● Integration of ERPs into Daily Safety PracticesModule 4: Safety Awareness Mindset Development● Identifying Potential Hazards in the Workplace● Cultivating a Proactive Safety Awareness Mindset● Contribution to a Secure Work Environment
Day 2:Module 5: Fire Drill Exercise● Simulated Emergency Scenario Participation● Practical Application of Fire-Fighting Techniques● Evaluation and Feedback for Continuous ImprovementModule 6: Practical Reinforcement of Knowledge● Application of Theoretical Knowledge in Real-Life Scenarios● Enhancing Proficiency in Emergency Response● Continuous Improvement StrategiesModule 7:Active Contribution to Workplace Safety● Empowerment to Identify and Address Potential Hazards● Adherence to Established Safety Protocols● Collective Responsibility for a Secure Work EnvironmentPRICING:RM 1,500.00 Per Person (HRD Corp Claimable Course) + 8% SST

Kindly scan or click on the link below for your
Learning Registration.

For any enquiries, please contact us at:

UOA Academy Sdn Bhd
UOA Corporate Tower, Lobby A, Avenue 10, The Vertical
Bangsar South City, No 8 Jalan Kerinchi
59200 Kuala Lumpur, Malaysia.
Tel: 603-2381 0478 | 6012-575 1767
Email: register@uoa-academy.com

https://www.surveymonkey.com/r/EXTREG

Cancellation & Transfer
Please note that should this registration be cancelled fourteen (14) days before the day of the training, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer. Disclaimer: UOA Academy reserves the right to make changes to the venue, date, and speaker, including cancellation of the workshop if warranted by circumstances beyond its control.

Join Today!

Boost your Productivity with Artificial Intelligence – AI
2025-07-23 - 2025-07-24
ObjectivesThis 2-day training program is designed to equip participants with the knowledge and skills to leverage Artificial Intelligence (AI) tools specifically aimed at enhancing time management and productivity. Through practical workshops, hands-on exercises, and interactive discussions, participants will explore AI-driven solutions tailored to optimize time allocation, streamline workflows, and prioritize tasks efficiently. The training will focus on practical strategies for integrating AI technologies into daily routines to maximize productivity and achieve better time management outcomes.
Target AudienceThis training is suitable for professionals, entrepreneurs, and individuals seeking to enhance their time management skills using AI technologies. It is ideal for anyone who wants to learn how to leverage AI tools and techniques to prioritize tasks effectively, automate repetitive processes, and optimize time allocation in both personal and professional contexts.
Learning Outcomes• Understand the role of Artificial Intelligence (AI) in time management and productivity enhancement.• Identify and evaluate AI-powered tools and technologies designed to optimize time allocation and streamline workflows.• Develop practical skills in using AI-driven solutions for task prioritization, scheduling, and time tracking.• Implement effective strategies for integrating AI into daily routines to improve time management practices and boost productivity.• Cultivate a mindset for continuous learning and exploration of AI-driven productivity solutions to optimize time management in the long term
Course Outlines:
Day 1
Session 1: Introduction to AI for Time Management• Overview of Artificial Intelligence (AI) and its relevance in time management.• Understanding the intersection of AI technologies and productivity enhancement.• Exploring common challenges in time management and how AI can address them.
Session 2: Prioritizing Tasks with AI• Strategies for using AI-powered tools to prioritize tasks effectively.• Hands-on exercises in categorizing tasks based on urgency and importance.• Leveraging AI algorithms for personalized task prioritization.
Session 3: Automating Repetitive Tasks with AI• Introduction to AI-driven automation tools and techniques.• Demonstrations of automating repetitive tasks using AI algorithms.• Benefits and considerations of task automation in time management.
Session 4: AI-Powered Scheduling and Time Tracking• Exploring AI-enabled scheduling applications and time tracking tools.• Hands-on exercises in using AI for scheduling meetings and appointments.• Leveraging AI insights for optimizing time allocation and identifying productivitypatterns.
Day 2:
Session 5: Maximizing Efficiency with AI-Driven Personal Assistants • Overview of AI-powered personal assistant applications and productivity tools.• Hands-on exploration of virtual assistants for task management and reminders.• Tips and techniques for maximizing efficiency with AI-driven personal assistants.
Session 6: Enhancing Focus and Concentration with AI• Strategies for using AI technologies to minimize distractions and maintain focus.• Exploring AI-driven tools for blocking distractions and managing digital clutter.• Practical exercises in creating an AI-enhanced productivity environment.
Session 7: Integrating AI into Daily Routines• Developing personalized routines and workflows with AI-driven productivity solutions.• Tips for seamlessly integrating AI tools into daily schedules and habits.• Case studies and success stories of individuals leveraging AI for better timemanagement.
Session 8: Action Planning and Implementation• Developing actionable plans for integrating AI-driven time management strategies intoparticipants’ daily routines.• Peer feedback and collaboration on implementation strategies and best practices.• Closing remarks and resources for continued learning and exploration of AI-driven timemanagement solutions.

PRICING:
RM 1,500.00 Per Person (HRD Corp Claimable Course) + 8% SST

Kindly scan or click on the link below for your
Learning Registration.

For any enquiries, please contact us at:

UOA Academy Sdn Bhd
UOA Corporate Tower, Lobby A, Avenue 10, The Vertical
Bangsar South City, No 8 Jalan Kerinchi
59200 Kuala Lumpur, Malaysia.
Tel: 603-2381 0478 | 6012-575 1767
Email: register@uoa-academy.com

https://www.surveymonkey.com/r/EXTREG

Cancellation & Transfer
Please note that should this registration be cancelled fourteen (14) days before the day of the training, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer. Disclaimer: UOA Academy reserves the right to make changes to the venue, date, and speaker, including cancellation of the workshop if warranted by circumstances beyond its control.

Join Today!

Supervisory Development Skills
2025-07-09 - 2025-07-10
ObjectivesThe Supervisory Development Skills course is designed to equip participants with the essential knowledge and skills to excel in their roles as supervisors. Through a combination of theoretical concepts, practical exercises, and case studies, participants will develop thenecessary competencies to effectively lead teams, manage performance, communicate effectively, and handle common supervisory challenges.
Target AudienceSupervisors who would like to develop highly effective supervisory skills in order to professionally and successfully manage their teams.
Learning OutcomesBy the end of the course, participants will be able to:● Define the supervisor’s three roles and his/her related competencies for optimal performance● Apply the essential supervisory functions that are key for the success of the team● Use powerful communication skills in order to maintain trust and boost cooperation● Implement effective coaching/mentoring techniques to help the team progress and grow● Apply effective time management techniques to increase the productivity of the team
Course Outline
MODULE 1: GAIN THE MINDSETUnderstand & Explore● Their role as a Supervisor● Difference between management and leadership● How to balance both sets of skills?● Your Journey: – From a team member to a team leader● Competencies of a supervisor● Understand the tools for practical leadership skills to apply to work situations and challenges
MODULE 2: MANAGING PEOPLE● Managing the expectations● Managing team members● Managing peers● Managing your managers
MODULE 3: TIME – MANAGEMENT● How to manage time?● Prioritizing the To-Do List● Delegating work
MODULE 4: COMMUNICATION● Evaluate self in communication abilities● Develop communication- oral and written● Evaluate your natural Listening skills● Acquire active listening skills● Asking effective questions● Understand how to communicate during meetings● Being assertive
MODULE 5: RECOGNISING THE ACHIEVEMENTSUnderstand● the relevance of recognizing the team members for their effort● strategies for recognizing the team members
MODULE 6: TEAMWORK● Understand team dynamics● 5-step model of team-development● Characteristics of a highly effective team● Examine how to enhance the value and effectiveness of your team● Identify opportunities for improving self and the team● Create action- plan for applying the concepts and skills
MODULE 7: DELEGATION & ACCOUNTABILITY● Importance of delegation and accountability● Assess your current delegation and accountability strengths and areas for improvement● Learn how to effectively communicate a delegated assignment to team members and follow through with them for accountability
MODULE 8: BUILDING TRUST● Importance of trust to build productive relationships and achieving business results● Identify the behaviours and actions that make and break trust● How to rebuild lost or damaged trust?● Create action plans and strategies for sustainability
MODULE 9: CONFLICT MANAGEMENT● Develop awareness about your approach to managing differences at the workplace● Explore root cause of differences and conflict● Understand the distinctive approaches to managing differences and conflict
MODULE 10: STRESS MANAGEMENT● Identify situations and factors which lead to stress● Understand how to handle high-pressure situations● Explore possible outcomes when stress management techniques are employed
PRICING:

Kindly scan or click on the link below for your
Learning Registration.

For any enquiries, please contact us at:

UOA Academy Sdn Bhd
UOA Corporate Tower, Lobby A, Avenue 10, The Vertical
Bangsar South City, No 8 Jalan Kerinchi
59200 Kuala Lumpur, Malaysia.
Tel: 603-2381 0478 | 6012-575 1767
Email: register@uoa-academy.com

https://www.surveymonkey.com/r/EXTREG

Cancellation & Transfer
Please note that should this registration be cancelled fourteen (14) days before the day of the training, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer. Disclaimer: UOA Academy reserves the right to make changes to the venue, date, and speaker, including cancellation of the workshop if warranted by circumstances beyond its control.

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Hazard Identification, Risk Assessment and Risk Control (HIRARC) Training Course
2025-07-09 00:00 - 2025-07-10 23:59 (Asia/Kuala_Lumpur)
ObjectivesThe Hazard Identification, Risk Assessment, and Risk Control (HIRARC) Training Course is designed to equip participants with the essential knowledge and skills to systematically identify, assess, and control hazards in the workplace. The course is designed to instill acomprehensive understanding of HIRARC principles, fostering a proactive safety culture within organizations.
Target AudienceThis training course is tailored for individuals across various industries, including but not limited to safety officers, supervisors, managers, and middle management that are involved in health and safety responsibilities. It caters to professionals seeking to enhance theirproficiency in hazard identification, risk assessment, and risk control, ultimately contributing to a safer working environment.
Learning Outcomes● Thorough understanding of HIRARC methodology.● Proficiency in identifying workplace hazards and conducting risk assessments.● Implementation of practical risk control measures.● Development of clear safety communication skills.● Active contribution to robust safety management systems.● Empowerment to minimize risks and foster a safer work environment.
Course Outlines:Day 1:
Module 1: Introduction to HIRARC Principles● Overview and importance of Hazard Identification, Risk Assessment, and RiskControl.● Principles of fostering a proactive safety culture.
Module 2: HIRARC Methodology● In-depth exploration and practical application exercises.● Case studies illustrating successful HIRARC implementation.
Module 3: Target Audience and Industry Application● Identification of target audience and customization for diverse industries.● Practical scenarios and discussions for industry-specific application.
Module 4: Proficiency in Hazard Identification and Risk Assessment● Techniques for identifying workplace hazards.● Step-by-step guide to conducting effective risk assessments.
Day 2:
Module 5: Practical Risk Control Measures● Implementation strategies and real-world simulations.● Showcasing successful risk control practices through case studies.
Module 6: Safety Communication Skills● Importance of clear safety communication.● Developing effective communication strategies.
Module 7: Contribution to Safety Management Systems● Active contribution to robust safety management systems.● Integration of HIRARC principles into organizational safety frameworks.
Module 8: Empowerment for a Safer Work Environment● Strategies for minimizing risks in the workplace.● Fostering a culture of safety empowerment.

PRICING:
RM 1,500.00 Per Person (HRD Corp Claimable Course) + 8% SST

Kindly scan or click on the link below for your
Learning Registration.

For any enquiries, please contact us at:

UOA Academy Sdn Bhd
UOA Corporate Tower, Lobby A, Avenue 10, The Vertical
Bangsar South City, No 8 Jalan Kerinchi
59200 Kuala Lumpur, Malaysia.
Tel: 603-2381 0478 | 6012-575 1767
Email: register@uoa-academy.com

https://www.surveymonkey.com/r/EXTREG

Cancellation & Transfer
Please note that should this registration be cancelled fourteen (14) days before the day of the training, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer. Disclaimer: UOA Academy reserves the right to make changes to the venue, date, and speaker, including cancellation of the workshop if warranted by circumstances beyond its control.

Join Today!

ISO 14001 – Awareness Training – Environmental Management Systems
2025-06-19
Objectives
The ISO 14001 – Awareness Training – Environmental Management Systems aims to provide participants with a foundational understanding of ISO 14001 and Environmental Management Systems (EMS). The primary objectives include familiarizing participants with the key principles, requirements, and benefits of ISO 14001. The training seeks to instill awareness of environmental management practices to facilitate compliance and contribute to sustainable business operations.
Target Audience
This training is designed for any level of professionals, executive, senior manager across various industries who seek a fundamental understanding of ISO 14001 and Environmental Management Systems. It is suitable for individuals involved in environmental stewardship, compliance, and those aspiring to enhance their knowledge of internationally recognized environmental standards.
Learning Outcomes

Develop foundational knowledge of ISO 14001 and Environmental Management Systems.
Gain understanding of core principles, requirements, and benefits of ISO 14001.
Contribute to the implementation and maintenance of effective environmental management practices.
Empower participants to integrate environmentally sustainable practices.
Enhance compliance and support the overall commitment to environmental responsibility within organizations.

Course Outlines:
Day 1:
Module 1: Introduction to ISO 14001 and Environmental Management Systems (EMS)

Overview of ISO 14001 and its significance in environmental management
Understanding the fundamental principles, requirements, and benefits of EMS

Module 2: Key Principles of ISO 14001

In-depth exploration of the core principles underpinning ISO 14001
Discussion on how these principles contribute to effective environmental management

Module 3: Requirements and Compliance

Comprehensive understanding of the key requirements outlined in ISO 14001
Strategies for ensuring compliance with international environmental standards

Module 4: Environmental Stewardship and Sustainable Practices

Examining the role of environmental stewardship in organizational practices
Empowering participants to integrate environmentally sustainable practices into daily
operations

Module 5: Implementation and Maintenance

Practical guidance on implementing and maintaining effective environmental management practices
Best practices for continuous improvement in environmental performance

Module 6: Role of Professionals in Environmental Responsibility

Understanding the role of professionals, executives, and senior managers in environmental responsibility
Strategies for fostering a culture of environmental awareness within organizations

PRICING:

RM 1,000.00 Per Person (HRD Corp Claimable Course) + 8% SST

Kindly scan or click on the link below for your
Learning Registration.

For any enquiries, please contact us at:

UOA Academy Sdn Bhd
UOA Corporate Tower, Lobby A, Avenue 10, The Vertical
Bangsar South City, No 8 Jalan Kerinchi
59200 Kuala Lumpur, Malaysia.
Tel: 603-2381 0478 | 6012-575 1767
Email: register@uoa-academy.com

https://www.surveymonkey.com/r/EXTREG

Cancellation & Transfer

Please note that should this registration be cancelled fourteen (14) days before the day of the training, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer.
Disclaimer: UOA Academy reserves the right to make changes to the venue, date, and speaker,
including cancellation of the workshop if warranted by circumstances beyond its control.

Join Today!

Emotional Intelligence: Embracing Emotions to be at Your Natural Best
2025-06-17 - 2025-06-18
Objectives
The objective of this training course is to enhance participants’ emotional intelligence by helping them understand and leverage their emotional strengths to achieve personal and professional growth. The course focuses on developing self-awareness, self-regulation, and
interpersonal skills to empower individuals to manage their emotions effectively, improve their relationships, and maximize their potential. Participants will learn strategies for harnessing emotional intelligence to boost resilience, enhance decision-making, and create
a positive impact in both their personal lives and workplace environments.
Target Audience
This training course is designed for individuals at all levels who are seeking to improve their emotional intelligence to enhance personal and professional effectiveness. It is particularly beneficial for professionals looking to develop greater self-awareness, better manage their
emotions, and improve their interpersonal relationships. The course is ideal for those in leadership roles, team members, and anyone interested in maximizing their potential and fostering a more positive and productive work environment.
Learning Outcomes

Enhanced Self-Awareness: Improved ability to recognize and understand personal emotions and their impact on behavior and decision-making.
Advanced Self-Regulation: Mastery of techniques for managing and controlling emotional responses to handle stress and maintain composure effectively.
Strengthened Interpersonal Skills: Enhanced ability to communicate empathetically, build stronger relationships, and navigate social interactions with
greater ease.
Increased Resilience: Development of strategies to bounce back from setbacks and manage challenges with a positive and proactive mindset.
Improved Decision-Making: Greater capacity to make informed and balanced decisions by integrating emotional insights with rational analysis.
Maximized Personal and Professional Potential: Leveraging emotional intelligence to boost overall performance, achieve personal goals, and foster a more productive and harmonious work environment.

Course Outlines:

Day 1: Foundations and Leadership in Service Culture
Module 1: Understanding Service Culture

Defining Service Excellence: Explore the key components of a service-oriented culture and what distinguishes exceptional service
Impact on Organizational Success: Understand how a strong service culture contributes to customer satisfaction, loyalty, and business growth.

Module 2: Leading by Example

Modeling Exceptional Service: Techniques for demonstrating high standards of customer service and setting a positive example for your team.
Developing Leadership Skills: Strategies for inspiring and motivating employees to deliver superior service and uphold service standards.

Module 3: Creating and Communicating Service Standards

Establishing Clear Standards: Methods for defining and implementing service expectations that align with organizational goals
Effective Communication: Skills for communicating service standards and expectations clearly to your team to ensure alignment and consistency.

Module 4: Coaching and Mentoring for Service Excellence

Building Skills through Coaching: Techniques for providing effective feedback and coaching to improve team performance.
Mentoring for Growth: Strategies for mentoring team members to develop their customer service skills and advance their careers.

Day 2: Implementing Strategies and Fostering a Positive Culture
Module 5: Implementing Service Strategies

Developing Action Plans: Create actionable plans to implement service strategies that enhance customer satisfaction and service delivery.
Monitoring and Adjusting: Techniques for tracking the effectiveness of service strategies and making necessary adjustments for continuous improvement.

Module 6: Driving Continuous Improvement

Performance Evaluation: Tools for assessing service performance and identifying areas for improvement.
Actionable Feedback: How to gather and use customer and employee feedback to refine service practices and drive improvements.

Module 7: Fostering a Service-Oriented Culture

Building a Positive Environment: Strategies for creating and maintaining a work environment that supports and encourages exceptional service.
Engagement and Recognition: Techniques for recognizing and rewarding team members who exemplify outstanding service, reinforcing a culture of excellence.

Module 8: Personal Action Plans and Implementation

Developing Individual Action Plans: Craft personalized plans for applying the learned concepts to your specific team and organizational context.
Role-Playing and Scenario Practice: Engage in role-playing exercises to practice implementing service strategies and resolving service-related challenges.

PRICING:

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Learning Registration.

For any enquiries, please contact us at:

UOA Academy Sdn Bhd
UOA Corporate Tower, Lobby A, Avenue 10, The Vertical
Bangsar South City, No 8 Jalan Kerinchi
59200 Kuala Lumpur, Malaysia.
Tel: 603-2381 0478 | 6012-575 1767
Email: register@uoa-academy.com

https://www.surveymonkey.com/r/EXTREG

Cancellation & Transfer

Please note that should this registration be cancelled fourteen (14) days before the day of the training, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer.
Disclaimer: UOA Academy reserves the right to make changes to the venue, date, and speaker,
including cancellation of the workshop if warranted by circumstances beyond its control.

Join Today!

Managing Team Dynamics to Boost Performance
2025-06-11 - 2025-06-12
Objectives
The “Managing Team Dynamics to Boost Performance” course aims to equip participants with essential skills for optimizing team dynamics to enhance overall performance. The primary objectives include providing insights into effective team management strategies,
fostering positive team cultures, and developing leadership skills for navigating team dynamics successfully.
Target Audience
This course is designed for executives, managers, and supervisors seeking to improve their ability to manage and enhance team dynamics. It is suitable for professionals across various industries interested in cultivating high-performing teams, improving collaboration, and
boosting overall team effectiveness.
Learning Outcomes

Gain a deep understanding of team dynamics and their performance impact.
Develop skills in building cohesive and motivated teams.
Acquire conflict resolution skills for improved team dynamics.
Leverage diversity as a catalyst for innovation within the team.
Implement strategies to boost overall team performance.
Improve communication effectiveness within the team.
Foster a positive and productive team environment.

Course Outlines:
Day 1:
Module 1: Understanding Team Dynamics

Overview of team dynamics and their impact on performance
Factors influencing team behavior and collaboration
Importance of effective team management strategies

Module 2: Building Cohesive and Motivated Teams

Strategies for building a cohesive team culture
Motivational techniques for team members
Recognizing and addressing demotivators within the team

Module 3: Conflict Resolution in Team Dynamics

Identifying sources of conflict within teams
Developing conflict resolution skills
Strategies for creating a positive conflict resolution environment

Module 4: Leveraging Diversity for Innovation

Understanding the role of diversity in team dynamics
Fostering an inclusive team culture
Utilizing diversity as a catalyst for innovation

Module 5: Strategies for Boosting Team Performance

Implementing performance improvement plans
Setting clear expectations and goals for teams
Monitoring and evaluating team performance metrics

Day 2:
Module 6: Improving Communication Within Teams

Importance of effective communication in team dynamics
Strategies for enhancing team communication
Addressing communication challenges within teams

Module 7: Fostering a Positive Team Environment

Creating a positive and supportive team culture
Strategies for promoting collaboration and camaraderie
Recognizing and addressing factors that impact team morale

Module 8: Leadership Skills for Navigating Team Dynamics

Developing leadership skills in team management
Strategies for leading teams through challenges
Inspiring and motivating teams towards common goals

Module 9: Action Planning and Implementation

Creating personalized action plans for enhancing team dynamics
Strategies for implementing learned skills in the workplace
Monitoring and adapting team management approaches for continuous improvement

PRICING:

RM 1,500.00 Per Person (HRD Corp Claimable Course) + 6% SST

Kindly scan or click on the link below for your
Learning Registration.

For any enquiries, please contact us at:

UOA Academy Sdn Bhd
UOA Corporate Tower, Lobby A, Avenue 10, The Vertical
Bangsar South City, No 8 Jalan Kerinchi
59200 Kuala Lumpur, Malaysia.
Tel: 603-2381 0478 | 6012-575 1767
Email: register@uoa-academy.com

https://www.surveymonkey.com/r/EXTREG

Cancellation & Transfer

Please note that should this registration be cancelled fourteen (14) days before the day of the training, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer.
Disclaimer: UOA Academy reserves the right to make changes to the venue, date, and speaker,
including cancellation of the workshop if warranted by circumstances beyond its control.

Join Today!

Essential Skills for Communication Success in A Corporate World
2025-06-11 - 2025-06-12
Objectives
Effective communication skills are crucial for success in the corporate world. This two-day course aims to equip participants with essential communication techniques and strategies to excel in various workplace scenarios. From mastering verbal and non-verbal communication
to handling challenging conversations, participants will develop the skills necessary to build strong professional relationships and foster a positive and productive work environment.
Target Audience
This course is designed for professionals at various levels in the corporate world who want to enhance their communication skills. It is suitable for employees from different departments and roles, including managers, team leaders, project coordinators, customer
service representatives, and any other individuals seeking to improve their communication effectiveness in a corporate setting.
Learning Outcomes

Demonstrate improved verbal communication skills, including clear articulation, effective presentation techniques, and the use of positive language.
Display proficiency in active listening, enabling them to understand others better and respond appropriately.
Utilize non-verbal communication cues, such as body language and facial expressions, to enhance the impact of their messages and create a positive impression.
Handle challenging conversations and conflicts with composure and emotional intelligence, facilitating constructive outcomes

Course Outlines:
Day 1:
Module 1: Understanding the Importance of Effective Communication

The impact of communication on workplace relationships and productivity
Identifying communication challenges in the corporate setting
Building a personal communication improvement plan

Module 2: Verbal Communication Skills

Active listening techniques for better understanding and empathy
Articulating thoughts clearly and concisely
Developing strong speaking skills and effective presentation techniques
Using positive language and assertive communication

Module 3: Non-Verbal Communication and Body Language

Understanding the significance of non-verbal cues in communication
Interpreting body language accurately
Mastering facial expressions, gestures, and eye contact
Aligning verbal and non-verbal communication for impactful messages

Module 4: Written Communication Excellence

Crafting professional emails, memos, and reports
The art of effective business writing
Understanding tone and etiquette in written communication
Editing and proofreading techniques for error-free communication

Day 2:
Module 5: Communicating with Different Personality Types

Recognizing diverse communication styles and preferences
Adapting communication for various personality types
Building rapport and trust with colleagues and clients

Module 6: Managing Challenging Conversations

Strategies for handling conflicts and difficult situations
Maintaining composure and emotional intelligence during tough discussions
Providing constructive feedback and receiving feedback gracefully

Module 7: Effective Communication in Teams and Meetings

Communicating ideas clearly in team settings
Active participation and engagement in meetings
Facilitating discussions and encouraging collaboration
Resolving conflicts and building consensus in group settings

Module 8: Building Professional Relationships through Communication

Networking and relationship-building strategies
Enhancing professional presence and credibility
Developing interpersonal communication skills

PRICING:

RM 1,800.00 Per Person (HRD Corp Claimable Course) + 8% SST

Kindly scan or click on the link below for your
Learning Registration.

For any enquiries, please contact us at:

UOA Academy Sdn Bhd
UOA Corporate Tower, Lobby A, Avenue 10, The Vertical
Bangsar South City, No 8 Jalan Kerinchi
59200 Kuala Lumpur, Malaysia.
Tel: 603-2381 0478 | 6012-575 1767
Email: register@uoa-academy.com

https://www.surveymonkey.com/r/EXTREG

Cancellation & Transfer

Please note that should this registration be cancelled fourteen (14) days before the day of the training, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer.
Disclaimer: UOA Academy reserves the right to make changes to the venue, date, and speaker,
including cancellation of the workshop if warranted by circumstances beyond its control.

Join Today!

Managing Expectation & Stress Management
2025-05-27 - 2025-05-28
Objectives
The “Managing Expectations & Stress Management” course is designed to equip participants with the skills to effectively manage expectations and navigate stress in both professional and personal contexts. The primary objectives include providing insights into expectation management strategies, offering practical stress management techniques, and fostering resilience in challenging situations.
Target Audience
This course is tailored for executives, senior managers, and individuals in leadership roles who aim to enhance their ability to manage expectations and stress effectively. It is suitable for anyone seeking practical tools and strategies to navigate high-pressure situations, improve performance, and foster a positive work-life balance.
Learning Outcomes

Communicate expectations clearly to minimize conflicts.
Learn practical and effective stress management techniques.
Foster resilience in facing challenging situations.
Develop skills to navigate challenging situations with composure.
Gain a deep understanding of effective management contributing to overall well-being.

Course Outlines:
Day 1:
Module 1: Introduction to Expectation Management

Overview of the course objectives.
Importance of effective expectation management in professional and personal contexts.

Module 2: Strategies for Clear Communication of Expectations

Techniques for communicating expectations clearly.
Minimizing conflicts through effective communication.

Module 3: Practical Stress Management Techniques

Introduction to stress management principles.
Learning and applying practical techniques for stress reduction.

Module 4: Building Resilience

Understanding resilience in the face of challenges.
Strategies for fostering resilience in both professional and personal aspects.

Day 2:
Module 5: Navigating Challenging Situations with Composure

Developing skills to navigate high-pressure situations.
Maintaining composure and effectiveness in challenging environments.

Module 6: Work-Life Balance

Importance of work-life balance.
Strategies for achieving and maintaining a positive work-life balance.

Module 7: Overall Well-being and Professional Success

Connecting effective expectation management and stress reduction to overall well-being.
Building skills for professional success through effective stress and expectation management.

Module 8: Group Activities and Discussions

Engaging in group activities to reinforce learning.
Discussions on challenges and solutions in managing expectations and stress.

PRICING:

RM 1,800.00 Per Person (HRD Corp Claimable Course) + 8% SST

Kindly scan or click on the link below for your
Learning Registration.

For any enquiries, please contact us at:

UOA Academy Sdn Bhd
UOA Corporate Tower, Lobby A, Avenue 10, The Vertical
Bangsar South City, No 8 Jalan Kerinchi
59200 Kuala Lumpur, Malaysia.
Tel: 603-2381 0478 | 6012-575 1767
Email: register@uoa-academy.com

https://www.surveymonkey.com/r/EXTREG

Cancellation & Transfer

Please note that should this registration be cancelled fourteen (14) days before the day of the training, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer.
Disclaimer: UOA Academy reserves the right to make changes to the venue, date, and speaker,
including cancellation of the workshop if warranted by circumstances beyond its control.

Join Today!

Soft Skills and Attitude Training
2025-05-27
Objectives
The objective of this training is to equip individuals with essential soft skills and a positive attitude to enhance their interpersonal effectiveness, teamwork, and adaptability. Participants will develop communication, problem-solving, and emotional intelligence skills, fostering a growth mindset and professional demeanor. This program aims to empower individuals to build stronger relationships, navigate challenges confidently, and contribute to a productive and harmonious work environment.
Target Audience
This training is ideal for professionals, team members, and leaders seeking to improve their interpersonal skills, adaptability, and workplace attitude. It is designed for individuals who want to enhance collaboration, communication, and problem-solving abilities, fostering a positive and effective presence in both personal and professional settings.
Learning Outcomes

Enhance interpersonal communication skills for effective collaboration and relationship-building.
Develop emotional intelligence to navigate workplace dynamics and foster empathy.
Cultivate a positive attitude and growth mindset to adapt to challenges and opportunities.
Strengthen conflict resolution and problem-solving abilities for smoother teamwork.
Build confidence and professionalism to make a lasting impact in workplace interactions.

Course Outlines:
Day 1:
Module 1: Foundations of Soft Skills and Positive Attitude

Understanding the importance of soft skills and attitude in personal and professional success.
Identifying key soft skills for effective workplace interactions.
Cultivating a positive mindset to enhance performance and resilience.

Module 2: Effective Communication and Active Listening

Mastering verbal and non-verbal communication techniques.
Practicing active listening to build trust and understanding.
Overcoming communication barriers and delivering clear, impactful messages.

Module 3: Emotional Intelligence and Workplace Relationships

Understanding and managing emotions for better self-regulation.
Developing empathy to strengthen workplace connections.
Handling difficult conversations with tact and professionalism.

Module 4: Problem-Solving and Conflict Resolution

Identifying root causes of conflicts and addressing them constructively.
Applying collaborative problem-solving techniques for win-win outcomes.
Building strategies to maintain composure and a solution-focused attitude under pressure.

PRICING:

RM 1,500.00 Per Person (HRD Corp Claimable Course) + 8% SST

Kindly scan or click on the link below for your
Learning Registration.

For any enquiries, please contact us at:

UOA Academy Sdn Bhd
UOA Corporate Tower, Lobby A, Avenue 10, The Vertical
Bangsar South City, No 8 Jalan Kerinchi
59200 Kuala Lumpur, Malaysia.
Tel: 603-2381 0478 | 6012-575 1767
Email: register@uoa-academy.com

https://www.surveymonkey.com/r/EXTREG

Cancellation & Transfer

Please note that should this registration be cancelled fourteen (14) days before the day of the training, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer.
Disclaimer: UOA Academy reserves the right to make changes to the venue, date, and speaker,
including cancellation of the workshop if warranted by circumstances beyond its control.

Join Today!

Hazard Analysis and Critical Control Point
2025-05-07 - 2025-05-08
We’re currently updating the course outline. Please check back soon!
PRICING:

Contact us for pricing information

Kindly scan or click on the link below for your
Learning Registration.

For any enquiries, please contact us at:

UOA Academy Sdn Bhd
UOA Corporate Tower, Lobby A, Avenue 10, The Vertical
Bangsar South City, No 8 Jalan Kerinchi
59200 Kuala Lumpur, Malaysia.
Tel: 603-2381 0478 | 6012-575 1767
Email: register@uoa-academy.com

https://www.surveymonkey.com/r/EXTREG

Cancellation & Transfer

Please note that should this registration be cancelled fourteen (14) days before the day of the training, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer.
Disclaimer: UOA Academy reserves the right to make changes to the venue, date, and speaker,
including cancellation of the workshop if warranted by circumstances beyond its control.

Join Today!

Managing Multiple Tasks and Work Priorities (2 Days)
2025-04-22 - 2025-04-23
Objectives
The “Managing Multiple Tasks and Work Priorities” course is designed to equip participants with effective strategies and techniques for managing their workload, prioritizing tasks, and maximizing productivity in a dynamic and fast-paced work environment. Through practical exercises, discussions, and real-life scenarios, participants will learn how to effectively handle multiple responsibilities, make informed decisions on task prioritization, and enhance their time management skills.
Target Audience
The “Managing Multiple Tasks and Work Priorities” course is designed for professionals at all levels who are faced with managing multiple tasks, responsibilities, and competing priorities in their work. It is suitable for individuals from various industries and roles, including managers, supervisors, project leads, team members, and anyone seeking to enhance their task management and work prioritization skills.
Learning Outcomes

Assess and analyze their workload to effectively manage multiple tasks and responsibilities.
Apply proven time management techniques to maximize productivity and minimize time wastage.
Prioritize tasks based on importance, urgency, and organizational goals.
Implement strategies to minimize interruptions and distractions and maintain focus.

Course Outlines:
Day 1:
Module 1: Introduction to Managing Multiple Tasks and Work Priorities

Understanding the challenges and impact of managing multiple tasks.
Identifying common time management pitfalls and how they affect productivity.
Setting goals for improving task management and work prioritization.
Analyzing Workload and Task Prioritization

Module 2: Assessing the current workload and identifying tasks and responsibilities.

Applying prioritization techniques to categorize tasks based on importance and urgency.
Identifying key factors and criteria for effective task prioritization.
Time Management Techniques

Module 3: Exploring proven time management strategies and techniques.

Setting realistic deadlines and creating a time management plan.
Overcoming procrastination and managing distractions.
Managing Interruptions and Distractions

Module 4: Identifying common interruptions and distractions in the workplace.

Implementing strategies to minimize and effectively handle interruptions.
Developing techniques to regain focus and maintain productivity.
Delegating and Outsourcing Tasks

Day 2:
Module 5: Recognizing tasks that can be delegated or outsourced.

Understanding the criteria for determining tasks that are suitable for delegation or outsourcing.
Identifying tasks that are repetitive, time-consuming, or outside your core competency.
Evaluating the potential benefits and risks associated with delegating or outsourcing specific tasks.

Module 6: Effective Task and Project Planning

Breaking down projects into manageable tasks and creating action plans.
Utilizing task management tools and software for planning and tracking progress.
Incorporating flexibility and adaptability in task and project planning.

Module 7: Prioritization Decision-Making

Making informed decisions on task prioritization based on organizational goals and deadlines.
Applying techniques such as the Eisenhower Matrix or ABC Analysis.
Evaluating trade-offs and considering the impact of task prioritization decisions.

Module 8: Managing Work Overload and Stress

Recognizing signs of work overload and stress.
Implementing stress management techniques and self-care practices.
Seeking support and resources to manage work-related stress effectively.

PRICING:

Contact us for pricing information

Kindly scan or click on the link below for your
Learning Registration.

For any enquiries, please contact us at:

UOA Academy Sdn Bhd
UOA Corporate Tower, Lobby A, Avenue 10, The Vertical
Bangsar South City, No 8 Jalan Kerinchi
59200 Kuala Lumpur, Malaysia.
Tel: 603-2381 0478 | 6012-575 1767
Email: register@uoa-academy.com

https://www.surveymonkey.com/r/EXTREG

Cancellation & Transfer

Please note that should this registration be cancelled fourteen (14) days before the day of the training, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer.
Disclaimer: UOA Academy reserves the right to make changes to the venue, date, and speaker,
including cancellation of the workshop if warranted by circumstances beyond its control.

Join Today!

LEVEL 2: Microsoft Excel (Intermediate) (2 days)
2025-04-22 - 2025-04-23
Objectives
The Level 2: Microsoft Excel (Intermediate) program aims to provide participants with an in-depth understanding of intermediate Excel functionalities. The primary objectives include advancing participants’ proficiency in data analysis, enhancing spreadsheet management skills, and introducing them to more complex features of Microsoft Excel. Emphasis is placed on practical application, enabling participants to use Excel as a powerful tool for data manipulation, analysis, and visualization in professional settings.
Target Audience
This training is designed for individuals with a basic understanding of Microsoft Excel or those who have completed a beginner-level course. It caters to professionals, analysts, managers, and anyone looking to elevate their Excel skills to an intermediate level. The program is suitable for participants at various career stages, providing valuable insights and hands-on experience to enhance their spreadsheet capabilities.
Learning Outcomes

Acquire advanced skills in data organization, analysis, and visualization.
Learn to manage larger datasets and create dynamic reports.
Utilize Excel’s powerful features for enhanced productivity.
Empower participants to leverage Excel as a strategic tool for decision-making and data-driven insights in professional roles.

Course Outlines:
Day 1:
Module 1: Introduction to Excel 2016 Interface

Starting Excel
The Excel Interface
Changing Excel’s View
Working with Existing Workbook

Module 2: Working with Microsoft Excel 2016

Creating Workbooks
Saving Workbooks
Input Basic Data
Using Data Types
Cutting, Copying and Pasting Data
Editing Workbook’s Properties

Module 3: Using Basic Formulas

Building Basic Formulas
Using Cell References
Using Cell Ranges

Module 4: Formatting Cells and Ranges

Inserting and Deleting Cells
Manually Formatting Cell Contents
Using Format Painter
Paste Special Options
Formatting Cells with Styles
Hyperlink Data

Day 2:
Module 5: Formatting Worksheets

Working with Rows and Columns
Using Themes
Modifying Worksheet’s Appearance
Inserting Headers and Footers

Module 6: Adding Pictures and Shapes to a Worksheet

Inserting Pictures
Adding Shapes and WordArt
Deleting, Copying and Moving Graphics
Formatting Graphics
Using SmartArt Graphics

Module 7: Printing Worksheets

Preparing a Document for Printing
Printing with Backstage

PRICING:

Contact us for pricing information

Kindly scan or click on the link below for your
Learning Registration.

For any enquiries, please contact us at:

UOA Academy Sdn Bhd
UOA Corporate Tower, Lobby A, Avenue 10, The Vertical
Bangsar South City, No 8 Jalan Kerinchi
59200 Kuala Lumpur, Malaysia.
Tel: 603-2381 0478 | 6012-575 1767
Email: register@uoa-academy.com

https://www.surveymonkey.com/r/EXTREG

Cancellation & Transfer

Please note that should this registration be cancelled fourteen (14) days before the day of the training, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer.
Disclaimer: UOA Academy reserves the right to make changes to the venue, date, and speaker,
including cancellation of the workshop if warranted by circumstances beyond its control.

Join Today!

Negotiating & Overcoming Objections (2 Days)
2025-04-15 - 2025-04-16
Objectives
The Negotiating & Overcoming Objections training program aims to provide participants with a comprehensive understanding of negotiation and objection handling techniques, which are essential for individuals who want to enhance their negotiation skills in different settings, including sales, business, and personal interactions. The training program covers a range of topics, starting with the negotiation process and the different stages involved. Participants will learn how to prepare for a negotiation, how to open the negotiation, how to bargain, and how to close the negotiation effectively. They will also learn how to assess their own negotiation style and the negotiation styles of others, which will help them to adapt their negotiation approach accordingly.
Target Audience
Anyone who wants to enhance their negotiation and objection handling skills, including sales professionals, business executives, managers, entrepreneurs, and individuals who negotiate with others in personal or professional settings.
Learning Outcomes

Understand the negotiation process and its key components
Identify objections and develop strategies to overcome them effectively
Use persuasive communication skills to build trust and rapport with stakeholders
Develop creative solutions to meet the needs of both parties
Achieve desired outcomes while maintaining positive relationships with stakeholders

Course Outlines
Day 1:
Module 1: Introduction to Negotiation

What is negotiation?
Key components of negotiation
Understanding the negotiation process

Module 2: Preparing for Negotiation

Gathering information and setting objectives
Assessing the other party’s needs and interests
Planning communication strategies

Module 3: Overcoming Objections

Types of objections
Strategies for addressing objections
Handling difficult objections

Module 4: Communication Skills for Negotiation

Active listening techniques
Asking effective questions
Building rapport and trust

Day 2:
Module 5: Creative Solutions

Developing options for mutual gain
Identifying areas of common interest
Evaluating potential solutions

Module 6: High-pressure Negotiation Situations

Managing emotions
Dealing with difficult people
Handling cultural differences

Module 7: Negotiation Ethics and Professionalism

Maintaining integrity in negotiations
Avoiding unethical practices
Building long-term relationships with stakeholders

Module 8: Practicing Negotiation Skills

Role-playing negotiation scenarios
Receiving feedback and coaching from trainers and peers

PRICING:

Contact us for pricing information

Kindly scan or click on the link below for your
Learning Registration.

For any enquiries, please contact us at:

UOA Academy Sdn Bhd
UOA Corporate Tower, Lobby A, Avenue 10, The Vertical
Bangsar South City, No 8 Jalan Kerinchi
59200 Kuala Lumpur, Malaysia.
Tel: 603-2381 0478 | 6012-575 1767
Email: register@uoa-academy.com

https://www.surveymonkey.com/r/EXTREG

Cancellation & Transfer

Please note that should this registration be cancelled fourteen (14) days before the day of the training, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer.
Disclaimer: UOA Academy reserves the right to make changes to the venue, date, and speaker,
including cancellation of the workshop if warranted by circumstances beyond its control.

Join Today!

QLASSIC Awareness Course (2 day)
2025-04-15 - 2025-04-16
Objectives
The QLASSIC Awareness Course is designed to provide participants with a comprehensive understanding of the Quality Assessment System in Construction (QLASSIC). The objective is to equip individuals with the knowledge and awareness necessary to comprehend the key principles, criteria, and assessment methods of QLASSIC. The course aims to empower participants to contribute to the enhancement of construction quality through adherence to QLASSIC standards.
Target Audience
This course is specifically tailored for professionals in the construction industry, including project managers, site engineers, construction, middle management, and anyone involved in construction project management. It is suitable for individuals seeking to enhance their knowledge of QLASSIC and contribute to the implementation of quality standards in construction projects. The content is crafted to benefit participants at various levels of expertise, from those new to the industry to experienced professionals.
Learning Outcomes

Gain in-depth knowledge of the QLASSIC framework, covering principles, criteria, and assessment methods.
Develop practical skills to apply QLASSIC standards effectively in construction projects, ensuring the delivery of high-quality work.
Acquire the ability to identify and address common issues related to construction quality, fostering excellence in project execution.
Empower participants to actively contribute to the improvement of construction quality within their respective projects.
Enable individuals to successfully implement QLASSIC standards, enhancing overall project quality and success.

Course Outlines:
Module 1: Introduction to QLASSIC

Overview of Quality Assessment System in Construction (QLASSIC)
Key principles and philosophy behind QLASSIC

Module 2: Understanding QLASSIC Framework

In-depth exploration of QLASSIC framework
Examination of principles, criteria, and assessment methods

Module 3: Application of QLASSIC Standards

Developing practical skills for applying QLASSIC standards
Ensuring effective implementation in construction projects

Module 4: Addressing Common Quality Issues

Identification and analysis of common issues in construction quality
Strategies for addressing and resolving quality challenges

Module 5: Empowering Project Contributors

Strategies to actively contribute to the improvement of construction quality
Encouraging a culture of excellence in project execution

Module 6: Successful Implementation of QLASSIC

Proficiency in successfully implementing QLASSIC standards
Enhancing overall project quality and ensuring success

PRICING:

Contact us for pricing information

Kindly scan or click on the link below for your
Learning Registration.

For any enquiries, please contact us at:

UOA Academy Sdn Bhd
UOA Corporate Tower, Lobby A, Avenue 10, The Vertical
Bangsar South City, No 8 Jalan Kerinchi
59200 Kuala Lumpur, Malaysia.
Tel: 603-2381 0478 | 6012-575 1767
Email: register@uoa-academy.com

https://www.surveymonkey.com/r/EXTREG

Cancellation & Transfer

Please note that should this registration be cancelled fourteen (14) days before the day of the training, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer.
Disclaimer: UOA Academy reserves the right to make changes to the venue, date, and speaker,
including cancellation of the workshop if warranted by circumstances beyond its control.

Join Today!

Workplace Hazardous Materials Information
2025-04-15 - 2025-04-16
We’re currently updating the course outline. Please check back soon!

Kindly scan or click on the link below for your
Learning Registration.

For any enquiries, please contact us at:

UOA Academy Sdn Bhd
UOA Corporate Tower, Lobby A, Avenue 10, The Vertical
Bangsar South City, No 8 Jalan Kerinchi
59200 Kuala Lumpur, Malaysia.
Tel: 603-2381 0478 | 6012-575 1767
Email: register@uoa-academy.com

https://www.surveymonkey.com/r/EXTREG

Cancellation & Transfer

Please note that should this registration be cancelled fourteen (14) days before the day of the training, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer.
Disclaimer: UOA Academy reserves the right to make changes to the venue, date, and speaker,
including cancellation of the workshop if warranted by circumstances beyond its control.

Join Today!

The Future Leadership: Building Today’s Leaders of Tomorrow’s World
2025-04-09 - 2025-04-10
Objectives
“The Future Leadership: Building Today’s Leaders of Tomorrow World” is a comprehensive course designed to equip participants with the knowledge, skills, and mindset required to lead effectively in an ever-evolving business landscape. The course focuses on developing the leadership capabilities needed to navigate complex challenges, foster innovation, and inspire high-performing teams. Through interactive discussions, case studies, and practical exercises, participants will explore emerging trends, explore transformative leadership models, and acquire strategies to develop themselves and others as leaders.
Target Audience
“The Future Leadership: Building Today’s Leaders of Tomorrow World” course is designed for current and aspiring leaders, including managers, supervisors, team leaders, department heads, project managers, HR professionals, entrepreneurs, and individuals in leadership positions who want to develop the skills and mindset necessary to navigate the changing business landscape and effectively lead teams and organizations in the future.
Learning Outcomes

Understand the key trends shaping the future of work and leadership and their implications for leadership roles.
Develop adaptive leadership skills to navigate uncertainty, complexity, and change.
Define and communicate a compelling vision and purpose to inspire and engage others.
Foster a culture of diversity, inclusion, and belonging to leverage diverse perspectives and drive innovation.

Course Outlines:
Day 1:
Module 1:Introduction to Future Leadership

Understanding the evolving nature of leadership in the modern world
Exploring current and future trends shaping the leadership landscape.
Identifying the skills and qualities needed for effective leadership in the future.

Module 2: Leadership in a Digital Age

Embracing technology and digital transformation as drivers of change
Harnessing the power of data and analytics for informed decision-making.
Developing digital leadership skills to navigate the digital landscape.

Module 3: Leading with Emotional Intelligence

Understanding the importance of emotional intelligence in leadership.
Developing self-awareness, self-regulation, empathy, and social skills.
Applying emotional intelligence to build strong relationships and lead with authenticity.

Module 4: Agile Leadership and Change Management

Embracing agility as a leadership mindset in a rapidly changing environment
Applying agile principles to drive innovation, adaptability, and resilience.
Managing change effectively and leading teams through organizational transitions.

Day 2:
Module 5: Leading High-Performing Teams

Understanding the dynamics of high-performing teams.
Developing strategies to inspire, motivate, and empower team members.
Resolving conflicts, fostering collaboration, and maximizing team productivity.

Module 6: Cross-Cultural Leadership and Global Mindset

Embracing cultural diversity and managing cross-cultural teams.
Developing a global mindset and understanding global business dynamics.
Effectively leading and collaborating in a multicultural environment.

Module 7: Strategic Thinking and Decision-Making

Developing strategic thinking skills to drive organizational success.
Applying critical thinking and problem-solving techniques to make informed decisions.
Balancing short-term objectives with long-term vision and goals.

Module 8: Leadership Communication and Influence

Mastering effective communication skills for leadership.
Building persuasive communication strategies to influence stakeholders.
Adapting communication styles to connect with diverse audiences.

Kindly scan or click on the link below for your
Learning Registration.

For any enquiries, please contact us at:

UOA Academy Sdn Bhd
UOA Corporate Tower, Lobby A, Avenue 10, The Vertical
Bangsar South City, No 8 Jalan Kerinchi
59200 Kuala Lumpur, Malaysia.
Tel: 603-2381 0478 | 6012-575 1767
Email: register@uoa-academy.com

https://www.surveymonkey.com/r/EXTREG

Cancellation & Transfer

Please note that should this registration be cancelled fourteen (14) days before the day of the training, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer.
Disclaimer: UOA Academy reserves the right to make changes to the venue, date, and speaker,
including cancellation of the workshop if warranted by circumstances beyond its control.

Join Today!

Speak and Write Confidently with Better English (2 days)
2025-04-09 - 2025-04-10
Objectives
Speak and Write Confidently with Better English course is designed to help participants improve their speaking and writing skills in the English language. This interactive training program focuses on enhancing communication effectiveness, building confidence, and mastering the essentials of spoken and written English. Participants will learn practical strategies, techniques, and best practices to express themselves fluently, articulate their ideas clearly, and convey their message with confidence in both spoken and written forms.
Target Audience
The Speak and Write Confidently with Better English course is designed for all employees in any organization who want to enhance their English language skills and improve their abilities in speaking and writing. It is suitable for employees at all levels, from entry-level to managerial positions, regardless of their current proficiency in English.
Learning Outcomes

Expand their vocabulary and choose words more effectively for clearer communication.
Develop a strong foundation in grammar and reduce common mistakes in speaking and writing.
Speak with confidence, clarity, and proper pronunciation, overcoming nervousness and improving public speaking skills.
Engage in conversations with ease, building rapport and using appropriate expressions in various workplace settings.
Write clear and coherent texts with proper structure, organization, and proofreading techniques.

Course Outlines:
Day 1:
Module 1: Building Vocabulary and Grammar Foundation

Expanding vocabulary and improving word choice
Grammar essentials for effective communication
Common mistakes to avoid in spoken and written English

Module 2: Developing Effective Speaking Skills

Pronunciation and intonation for clear communication
Strategies for overcoming nervousness and speaking with confidence
Effective techniques for public speaking and presentations

Module 3: Enhancing Listening and Comprehension Skills

Active listening techniques to improve understanding
Comprehending different accents and speech patterns
Note-taking and summarizing skills for better retention

Module 4: Mastering Conversational Skills

Initiating and maintaining conversations
Building rapport and active participation in discussions
Polite expressions and effective communication in various social settings

Day 2:
Module 5: Writing Clear and Coherent Texts

Structuring and organizing written communication effectively
Developing coherent paragraphs and logical flow
Proofreading and editing techniques for error-free writing

Module 6: Improving Writing Style and Tone

Using appropriate language and tone for different contexts
Developing a concise and engaging writing style
Adapting writing for different purposes (e.g., emails, reports, business correspondence)

Module 7: Enhancing Grammar and Punctuation Skills

Common grammar and punctuation rules
Avoiding common errors in writing
Polishing writing skills for accuracy and clarity

Module 8: Effective Business Communication

Professional communication skills for the workplace
Writing effective emails, memos, and reports
Communicating with confidence in business meetings and presentation

PRICING:

Contact us for pricing information

Kindly scan or click on the link below for your
Learning Registration.

For any enquiries, please contact us at:

UOA Academy Sdn Bhd
UOA Corporate Tower, Lobby A, Avenue 10, The Vertical
Bangsar South City, No 8 Jalan Kerinchi
59200 Kuala Lumpur, Malaysia.
Tel: 603-2381 0478 | 6012-575 1767
Email: register@uoa-academy.com

https://www.surveymonkey.com/r/EXTREG

Cancellation & Transfer

Please note that should this registration be cancelled fourteen (14) days before the day of the training, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer.
Disclaimer: UOA Academy reserves the right to make changes to the venue, date, and speaker,
including cancellation of the workshop if warranted by circumstances beyond its control.

Join Today!

Basic Fire Fighting & ERP Training (with Fire Drill Exercise & Safety Awareness)
2025-04-09 - 2025-04-10
Objectives
The objectives of the “Basic Fire Fighting & ERP Training” program, which includes a Fire Drill Exercise and Safety Awareness, are to provide participants with essential knowledge and skills to respond effectively in the event of a fire emergency. The program aims to familiarize participants with basic fire-fighting techniques, Emergency Response Procedures (ERPs), and to instill a heightened safety awareness mindset. Additionally, the incorporation of a Fire Drill Exercise enhances practical application and ensures participants are well-prepared for real-life emergency scenarios.
Target Audience
This training is designed for individuals across various industries and workplaces, including office environments, manufacturing facilities, and public spaces. It caters to employees, supervisors, safety officers, and anyone interested in acquiring fundamental fire-fighting skills and understanding Emergency Response Procedures. The program is suitable for those looking to enhance their safety awareness and contribute to a secure work environment.
Learning Outcomes

Attainment of essential skills in basic fire-fighting techniques, encompassing the proper use of fire extinguishers and efficient evacuation procedures.
Development of a safety awareness mindset among participants.
The Fire Drill Exercise serves as a practical reinforcement, allowing participants to apply theoretical knowledge, enhancing their proficiency in real-life emergency scenarios.
Empowerment of participants to actively contribute to workplace safety by identifying potential hazards and adhering to established safety protocols.

Course Outlines:
Day 1:
Module 1: Introduction to Fire Safety and Emergency Response

Understanding the Importance of Fire Safety
Overview of Emergency Response Procedures (ERPs)
Introduction to Safety Awareness Mindset

Module 2: Basic Fire-Fighting Techniques

Proper Use of Fire Extinguishers
Efficient Evacuation Procedures
Practical Application and Hands-on Training

Module 3: Emergency Response Procedures (ERPs)

In-Depth Exploration of Workplace-Specific ERPs
Coordinated Response in Fire Emergencies
Integration of ERPs into Daily Safety Practices

Module 4: Safety Awareness Mindset Development

Identifying Potential Hazards in the Workplace
Cultivating a Proactive Safety Awareness Mindset
Contribution to a Secure Work Environment

Day 2:
Module 5: Fire Drill Exercise

Simulated Emergency Scenario Participation
Practical Application of Fire-Fighting Techniques
Evaluation and Feedback for Continuous Improvement

Module 6: Practical Reinforcement of Knowledge

Application of Theoretical Knowledge in Real-Life Scenarios
Enhancing Proficiency in Emergency Response
Continuous Improvement Strategies

Module 7: Active Contribution to Workplace Safety

Empowerment to Identify and Address Potential Hazards
Adherence to Established Safety Protocols
Collective Responsibility for a Secure Work Environment

PRICING:

Contact us for pricing information

Kindly scan or click on the link below for your
Learning Registration.

For any enquiries, please contact us at:

UOA Academy Sdn Bhd
UOA Corporate Tower, Lobby A, Avenue 10, The Vertical
Bangsar South City, No 8 Jalan Kerinchi
59200 Kuala Lumpur, Malaysia.
Tel: 603-2381 0478 | 6012-575 1767
Email: register@uoa-academy.com

https://www.surveymonkey.com/r/EXTREG

Cancellation & Transfer

Please note that should this registration be cancelled fourteen (14) days before the day of the training, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer.
Disclaimer: UOA Academy reserves the right to make changes to the venue, date, and speaker,
including cancellation of the workshop if warranted by circumstances beyond its control.

Join Today!

Precision Excellence Training (Attention to Detail)
2025-03-28
The course outline will be updated soon
PRICING:

Contact us for pricing information

Kindly scan or click on the link below for your
Learning Registration.

For any enquiries, please contact us at:

UOA Academy Sdn Bhd
UOA Corporate Tower, Lobby A, Avenue 10, The Vertical
Bangsar South City, No 8 Jalan Kerinchi
59200 Kuala Lumpur, Malaysia.
Tel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517
Email: register@uoa-academy.com

https://www.surveymonkey.com/r/EXTREG

Cancellation & Transfer

Please note that should this registration be cancelled fourteen (14) days before the day of the training, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer.
Disclaimer: UOA Academy reserves the right to make changes to the venue, date, and speaker,
including cancellation of the workshop if warranted by circumstances beyond its control.

Join Today!

Learn. Educate. Teach (L.E.T) Training the Trainers of Tomorrow (3 days)
2025-03-26 - 2025-03-28
Objectives
Learn. Educate. Teach (L.E.T) Training the Trainers of Tomorrow is a comprehensive program designed to equip aspiring trainers with the necessary skills and knowledge to excel in the field of education. The objective of this training program is to enable participants to learn the techniques and tools required to deliver training sessions that are engaging, informative, and effective. The program aims to empower trainers with the tools needed to adapt to diverse learning styles and cater to the unique needs of their future students.
Target Audience
The program is suitable for professionals in different industries who are responsible for delivering training sessions to their colleagues or employees. This includes human resources personnel, senior managers, team leaders, subject matter experts, and anyone who wants to improve their training delivery skills.
Learning Outcomes

Design and develop effective learning experiences.
Facilitate engaging and interactive training sessions.
Develop effective questioning techniques, manage group dynamics, and use technology to enhance learning
Cultivate strong communication and presentation skills for effective knowledge transfer.

Course Outlines:
Day 1:
Module 1: Introduction to Training Excellence

Overview of the L.E.T program
Importance of effective training in diverse industries
Key principles of adult learning

Module 2: Understanding Diverse Learning Styles

Identifying different learning preferences
Adapting training approaches for various audiences
Personalizing learning experiences for maximum impact

Module 3: Foundations of Instructional Design

Principles and practices of instructional design
Developing effective learning objectives
Creating structured and learner-centric training materials

Module 4: Engaging Training Techniques

Interactive training methodologies
Group activities and discussions
Incorporating multimedia for enhanced engagement

Day 2:
Module 5: Effective Questioning Techniques and Group Dynamics

Developing and posing effective questions
Managing group dynamics during training sessions
Fostering a collaborative and inclusive learning environment

Module 6: Utilizing Technology for Enhanced Learning

Integration of modern educational technologies
Creating multimedia-rich presentations
Virtual and online training tools

Module 7: Communication and Presentation Skills

Verbal and non-verbal communication strategies
Techniques for effective knowledge transfer
Overcoming common presentation challenges

Module 8: Professional Development

Continuing professional development as a trainer
Building your network and community of trainers
Staying motivated and passionate about training

Day 3:
Module 9: Learning Styles and Preferences

Adapting training to different learning styles
Techniques for reaching different types of learners
Creating inclusive learning environments

Module 10: Interactive Learning Activities

Designing effective interactive learning activities
Facilitating interactive learning activities
Assessing learning outcomes of interactive activities

Module 11: Multimodal Learning

Using multimedia in training
Adapting training to different modalities
Creating effective multimodal learning experiences

Module 12: Advanced Facilitation Skills

Advanced questioning techniques
Handling challenging learners and situations
Facilitating group problem-solving

PRICING:

Contact us for pricing information

Kindly scan or click on the link below for your
Learning Registration.

For any enquiries, please contact us at:

UOA Academy Sdn Bhd
UOA Corporate Tower, Lobby A, Avenue 10, The Vertical
Bangsar South City, No 8 Jalan Kerinchi
59200 Kuala Lumpur, Malaysia.
Tel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517
Email: register@uoa-academy.com

https://www.surveymonkey.com/r/EXTREG

Cancellation & Transfer

Please note that should this registration be cancelled fourteen (14) days before the day of the training, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer.
Disclaimer: UOA Academy reserves the right to make changes to the venue, date, and speaker,
including cancellation of the workshop if warranted by circumstances beyond its control.

Join Today!

Boost your Productivity with Artificial Intelligence – AI
2025-03-26 - 2025-03-27
Objectives
This 2-day training program is designed to equip participants with the knowledge and skills to leverage Artificial Intelligence (AI) tools specifically aimed at enhancing time management and productivity. Through practical workshops, hands-on exercises, and interactive discussions, participants will explore AI-driven solutions tailored to optimize time allocation, streamline workflows, and prioritize tasks efficiently. The training will focus on practical strategies for integrating AI technologies into daily routines to maximize productivity and achieve better time management outcomes.
Target Audience
This training is suitable for professionals, entrepreneurs, and individuals seeking to enhance their time management skills using AI technologies. It is ideal for anyone who wants to learn how to leverage AI tools and techniques to prioritize tasks effectively, automate repetitive processes, and optimize time allocation in both personal and professional contexts.
Learning Outcomes

Understand the role of Artificial Intelligence (AI) in time management and productivity enhancement.
Identify and evaluate AI-powered tools and technologies designed to optimize time allocation and streamline workflows.
Develop practical skills in using AI-driven solutions for task prioritization, scheduling, and time tracking.
Implement effective strategies for integrating AI into daily routines to improve time management practices and boost productivity.
Cultivate a mindset for continuous learning and exploration of AI-driven productivity solutions to optimize time management in the long term

Course Outlines:
Day 1
Session 1: Introduction to AI for Time Management

Overview of Artificial Intelligence (AI) and its relevance in time management.
Understanding the intersection of AI technologies and productivity enhancement.
Exploring common challenges in time management and how AI can address them.

Session 2: Prioritizing Tasks with AI

Strategies for using AI-powered tools to prioritize tasks effectively.
Hands-on exercises in categorizing tasks based on urgency and importance.
Leveraging AI algorithms for personalized task prioritization.

Session 3: Automating Repetitive Tasks with AI

Introduction to AI-driven automation tools and techniques.
Demonstrations of automating repetitive tasks using AI algorithms.
Benefits and considerations of task automation in time management.

Session 4: AI-Powered Scheduling and Time Tracking

Exploring AI-enabled scheduling applications and time tracking tools.
Hands-on exercises in using AI for scheduling meetings and appointments.
Leveraging AI insights for optimizing time allocation and identifying productivity patterns.

Day 2:
Session 5: Maximizing Efficiency with AI-Driven Personal Assistants

Overview of AI-powered personal assistant applications and productivity tools.
Hands-on exploration of virtual assistants for task management and reminders.
Tips and techniques for maximizing efficiency with AI-driven personal assistants.

Session 6: Enhancing Focus and Concentration with AI

Strategies for using AI technologies to minimize distractions and maintain focus.
Exploring AI-driven tools for blocking distractions and managing digital clutter.
Practical exercises in creating an AI-enhanced productivity environment.

Session 7: Integrating AI into Daily Routines

Developing personalized routines and workflows with AI-driven productivity solutions.
Tips for seamlessly integrating AI tools into daily schedules and habits.
Case studies and success stories of individuals leveraging AI for better time management.

Session 8: Action Planning and Implementation

Developing actionable plans for integrating AI-driven time management strategies into participants’ daily routines.
Peer feedback and collaboration on implementation strategies and best practices.
Closing remarks and resources for continued learning and exploration of AI-driven time management solutions.

PRICING:

Contact us for pricing information

Kindly scan or click on the link below for your
Learning Registration.

For any enquiries, please contact us at:

UOA Academy Sdn Bhd
UOA Corporate Tower, Lobby A, Avenue 10, The Vertical
Bangsar South City, No 8 Jalan Kerinchi
59200 Kuala Lumpur, Malaysia.
Tel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517
Email: register@uoa-academy.com

https://www.surveymonkey.com/r/EXTREG

Cancellation & Transfer

Please note that should this registration be cancelled fourteen (14) days before the day of the training, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer.
Disclaimer: UOA Academy reserves the right to make changes to the venue, date, and speaker,
including cancellation of the workshop if warranted by circumstances beyond its control.

Join Today!

LEVEL 2: Microsoft PowerPoint (Intermediate) (1 days)
2025-03-26
Objectives
The “LEVEL 2: Microsoft PowerPoint (Intermediate)” course aims to advance participants’ proficiency in using Microsoft PowerPoint for creating engaging presentations. The primary objectives include mastering intermediate features, enhancing slide design and layout skills, and developing proficiency in incorporating multimedia elements. The course is designed to empower participants to create impactful presentations that effectively communicate their messages.
Target Audience
This course is tailored for individuals with a basic understanding of Microsoft PowerPoint looking to enhance their skills. It is suitable for executives, senior managers, and anyone who wants to create more polished and visually appealing presentations. The content caters to a broad audience seeking to improve their ability to communicate ideas effectively through presentations.
Learning Outcomes

Acquire intermediate-level skills in Microsoft PowerPoint.
Proficiently use advanced features like slide transitions, animations, and multimedia integration.
Enhance slide design capabilities for visually appealing presentations.
Improve the ability to create compelling and impactful presentations.
Effectively communicate ideas with polished and professional presentation skills.

Course Outlines:
Module 1: Intermediate Features Mastery

Overview of intermediate-level features in Microsoft PowerPoint.
In-depth exploration of slide transitions and animation techniques.

Module 2: Advanced Multimedia Integration

Proficient use of multimedia elements, including audio and video.
Techniques for seamless integration of multimedia into presentations.

Module 3: Enhancing Slide Design and Layout

Strategies for improving slide design and layout.
Tips and tricks for creating visually appealing presentations.

Module 4: Creating Impactful Presentations

Leveraging advanced features to enhance presentation impact.
Best practices for engaging and captivating the audience.

Module 5: Polished and Professional Communication

Refining presentation skills for a polished and professional delivery.
Effective communication strategies to convey ideas with impact.

PRICING:

Contact us for pricing information

Kindly scan or click on the link below for your
Learning Registration.

For any enquiries, please contact us at:

UOA Academy Sdn Bhd
UOA Corporate Tower, Lobby A, Avenue 10, The Vertical
Bangsar South City, No 8 Jalan Kerinchi
59200 Kuala Lumpur, Malaysia.
Tel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517
Email: register@uoa-academy.com

https://www.surveymonkey.com/r/EXTREG

Cancellation & Transfer

Please note that should this registration be cancelled fourteen (14) days before the day of the training, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer.
Disclaimer: UOA Academy reserves the right to make changes to the venue, date, and speaker,
including cancellation of the workshop if warranted by circumstances beyond its control.

Join Today!

Negotiation Skills to Close the Deal
2025-03-11 - 2025-03-12
Objectives
This training “Negotiation Skills to Close the Deal” course is designed to equip participants with the essential negotiation skills required to successfully close deals and agreements. The objectives include providing a comprehensive understanding of negotiation principles, strategies, and techniques. Participants will learn to navigate the complexities of negotiations, build effective communication, and develop the confidence to achieve favorable outcomes. By the end of the course, participants will possess the tools to approach negotiations strategically, overcome challenges, and secure mutually beneficial deals.
Target Audience
Professionals involved in sales, business development, procurement, and anyone engaged in deal-making activities especially all the executives and managers will benefit from this course. It is suitable for individuals seeking to enhance their negotiation skills, whether they are experienced negotiators looking to refine their techniques or individuals entering roles that involve deal closures. This course is also valuable for entrepreneurs and business leaders aiming to foster a negotiation-savvy culture within their organizations.
Learning Outcomes

Develop a deep understanding of negotiation principles, strategies, and techniques crucial for successful deal-making.
Acquire effective communication skills to build rapport, actively listen, and persuasively convey ideas during negotiations.
Cultivate the ability to recognize and leverage favorable negotiation opportunities while addressing potential challenges.
Gain confidence in navigating complex negotiations and adapt strategies to diverse situations.
Integrate ethical considerations into negotiation practices to foster trust and cultivate long-term business relationships.

Course Outlines:
Module 1: Introduction to Negotiation

Overview of negotiation principles, strategies, and techniques
Understanding the importance of effective negotiation in deal-making

Module 2: Comprehensive Understanding of Negotiation Dynamics

Deep dive into negotiation principles crucial for successful deal-making
Analysis of negotiation strategies and their applications

Module 3: Communication Excellence in Negotiations

Acquiring effective communication skills for building rapport
Techniques for active listening and persuasively conveying ideas during negotiations

Module 4: Navigating the Complexities of Negotiations

Strategies for navigating negotiation complexities
Building confidence to achieve favorable outcomes in diverse negotiation scenarios

Module 5: Recognizing and Leveraging Opportunities

Cultivating the ability to recognize and leverage favorable negotiation opportunities
Addressing potential challenges in negotiations

Module 6: Integrating Ethical Considerations

Importance of ethical considerations in negotiation practices
Strategies for fostering trust and cultivating long-term business relationships

PRICING:

RM 1,000.00 Per Person (HRD Corp Claimable Course) + 6% SST

Kindly scan or click on the link below for your
Learning Registration.

For any enquiries, please contact us at:

UOA Academy Sdn Bhd
UOA Corporate Tower, Lobby A, Avenue 10, The Vertical
Bangsar South City, No 8 Jalan Kerinchi
59200 Kuala Lumpur, Malaysia.
Tel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517
Email: register@uoa-academy.com

https://www.surveymonkey.com/r/EXTREG

Cancellation & Transfer

Please note that should this registration be cancelled fourteen (14) days before the day of the training, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer.
Disclaimer: UOA Academy reserves the right to make changes to the venue, date, and speaker,
including cancellation of the workshop if warranted by circumstances beyond its control.

Join Today!

Utilizing Critical Thinking & Creativity in Problem Solving & Decision Making
2025-03-11 - 2025-03-12
Objectives
The “Utilizing Critical Thinking & Creativity in Problem Solving & Decision Making” course aims to develop participants’ critical thinking and creativity skills for effective problem-solving and decision-making. The primary objectives include fostering a deep understanding of critical thinking principles, promoting creativity in decision-making processes, and equipping participants with practical problem-solving strategies.
Target Audience
This course is designed for professionals across various industries, including managers, executives, and decision-makers seeking to enhance their problem-solving and decision-making capabilities. It is suitable for individuals looking to cultivate critical thinking skills and inject creativity into their decision-making processes for improved outcomes.
Learning Outcomes

Develop proficiency in applying critical thinking methodologies for systematic problem analysis.
Cultivate creative approaches to decision-making, generating innovative solutions.
Navigate ambiguity with confidence and make informed decisions.
Contribute to the development of a dynamic problem-solving culture within organizations.

Course Outlines:
Day 1:
Module 1: Introduction to Critical Thinking

Overview of critical thinking principles
Importance in problem-solving and decision-making

Module 2: Creative Decision-Making

Understanding the role of creativity in decision-making
Techniques for fostering creativity in problem-solving

Module 3: Systematic Problem Analysis

Critical thinking methodologies for analyzing complex problems
Practical applications in real-world scenarios

Module 4: Navigating Ambiguity

Building confidence in dealing with ambiguous situations
Making informed decisions amid uncertainty

Day 2:
Module 5: Cultivating a Dynamic Problem-Solving Culture

Strategies for fostering a problem-solving culture in organizations
Implementing and sustaining positive changes in decision-making processes

Module 6: Effective Communication in Decision-Making

Importance of communication in conveying decisions
Techniques for communicating complex decisions to diverse stakeholders

Module 7: Collaborative Problem-Solving

Enhancing teamwork and collaboration in problem-solving
Leveraging diverse perspectives for more robust solutions

Module 8: Decision Implementation and Evaluation

Strategies for implementing decisions effectively
Methods for evaluating the outcomes of decisions

PRICING:

RM 1,800.00 Per Person (HRD Corp Claimable Course) + 8% SST

Kindly scan or click on the link below for your
Learning Registration.

For any enquiries, please contact us at:

UOA Academy Sdn Bhd
UOA Corporate Tower, Lobby A, Avenue 10, The Vertical
Bangsar South City, No 8 Jalan Kerinchi
59200 Kuala Lumpur, Malaysia.
Tel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517
Email: register@uoa-academy.com

https://www.surveymonkey.com/r/EXTREG

Cancellation & Transfer

Please note that should this registration be cancelled fourteen (14) days before the day of the training, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer.
Disclaimer: UOA Academy reserves the right to make changes to the venue, date, and speaker,
including cancellation of the workshop if warranted by circumstances beyond its control.

Join Today!

Documentation & Filing Fundamentals (2 Days)
2025-03-05 - 2025-03-06
Objectives
The “Documentation & Filing Fundamentals” course aims to equip participants with essential skills for effective document management and filing. The primary objectives include providing insights into documentation best practices, developing techniques for organized filing systems, and fostering a culture of efficient information management within organizations.
Target Audience
This course is designed for professionals across various industries, including administrative staff, office managers, and any middle management staff who are responsible for document handling and filing. It is suitable for individuals seeking to enhance their understanding of documentation and filing fundamentals to improve organizational efficiency and information retrieval processes.
Learning Outcomes

Gain proficiency in documentation and filing fundamentals.
Develop skills in organizing and categorizing documents effectively.
Learn to maintain accurate and up-to-date records.
Implement standardized filing systems for efficient document management.
Ensure compliance with document retention policies.
Contribute to streamlined information management within organizations.

Course Outlines:
Day 1:
Module 1: Introduction to Document Management

Overview of the importance of effective document management
Understanding the impact of organized documentation on organizational efficiency

Module 2: Organizing and Categorizing Documents

Developing skills in organizing and categorizing documents effectively
Implementing strategies for efficient information retrieval

Module 3: Fostering a Culture of Efficient Information Management

Strategies for creating a culture of efficiency in information management
Building awareness of the significance of proper document handling

Day 2:
Module 4: Standardized Filing Systems

Implementation of standardized filing systems
Creating a structured approach to document storage and retrieval

Module 5: Ensuring Compliance with Document Retention Policies

Understanding document retention policies
Developing skills to ensure compliance with relevant regulations

Module 6: Streamlining Information Management

Contribution to streamlined information management within organizations
Reducing clutter and improving accessibility of critical documents

PRICING:

RM 1,800.00 Per Person (HRD Corp Claimable Course) + 8% SST

Kindly scan or click on the link below for your
Learning Registration.

For any enquiries, please contact us at:

UOA Academy Sdn Bhd
UOA Corporate Tower, Lobby A, Avenue 10, The Vertical
Bangsar South City, No 8 Jalan Kerinchi
59200 Kuala Lumpur, Malaysia.
Tel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517
Email: register@uoa-academy.com

https://www.surveymonkey.com/r/EXTREG

Cancellation & Transfer

Please note that should this registration be cancelled fourteen (14) days before the day of the training, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer.
Disclaimer: UOA Academy reserves the right to make changes to the venue, date, and speaker,
including cancellation of the workshop if warranted by circumstances beyond its control.

Join Today!

Hazard Identification, Risk Assessment and Risk Control (HIRARC)
2025-03-05 - 2025-03-06
Objectives
The Hazard Identification, Risk Assessment, and Risk Control (HIRARC) Training Course is designed to equip participants with the essential knowledge and skills to systematically identify, assess, and control hazards in the workplace. The course is designed to instill a comprehensive understanding of HIRARC principles, fostering a proactive safety culture within organizations.
Target Audience
This training course is tailored for individuals across various industries, including but not limited to safety officers, supervisors, managers, and middle management that are involved in health and safety responsibilities. It caters to professionals seeking to enhance their proficiency in hazard identification, risk assessment, and risk control, ultimately contributing to a safer working environment.
Learning Outcomes

Thorough understanding of HIRARC methodology.
Proficiency in identifying workplace hazards and conducting risk assessments.
Implementation of practical risk control measures.
Development of clear safety communication skills.
Active contribution to robust safety management systems.
Empowerment to minimize risks and foster a safer work environment.

Course Outlines:
Day 1:
Module 1: Introduction to HIRARC Principles

Overview and importance of Hazard Identification, Risk Assessment, and Risk Control.
Principles of fostering a proactive safety culture.

Module 2: HIRARC Methodology

In-depth exploration and practical application exercises.
Case studies illustrating successful HIRARC implementation.

Module 3: Target Audience and Industry Application

Identification of target audience and customization for diverse industries.
Practical scenarios and discussions for industry-specific application.

Module 4: Proficiency in Hazard Identification and Risk Assessment

Techniques for identifying workplace hazards.
Step-by-step guide to conducting effective risk assessments.

Day 2:
Module 5: Practical Risk Control Measures

Implementation strategies and real-world simulations.
Showcasing successful risk control practices through case studies.

Module 6: Safety Communication Skills

Importance of clear safety communication.
Developing effective communication strategies.

Module 7: Contribution to Safety Management Systems

Active contribution to robust safety management systems.
Integration of HIRARC principles into organizational safety frameworks.

Module 8: Empowerment for a Safer Work Environment

Strategies for minimizing risks in the workplace.
Fostering a culture of safety empowerment.

PRICING:

RM 1,800.00 Per Person (HRD Corp Claimable Course) + 8% SST

Kindly scan or click on the link below for your
Learning Registration.

For any enquiries, please contact us at:

UOA Academy Sdn Bhd
UOA Corporate Tower, Lobby A, Avenue 10, The Vertical
Bangsar South City, No 8 Jalan Kerinchi
59200 Kuala Lumpur, Malaysia.
Tel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517
Email: register@uoa-academy.com

https://www.surveymonkey.com/r/EXTREG

Cancellation & Transfer

Please note that should this registration be cancelled fourteen (14) days before the day of the training, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer.
Disclaimer: UOA Academy reserves the right to make changes to the venue, date, and speaker,
including cancellation of the workshop if warranted by circumstances beyond its control.

Join Today!
