UOA Academy

Effective Interviewing and Recruiting Skills
2023-08-17 - 2023-08-18
Objectives
The Effective Interviewing and Recruiting Skills course is designed to provide participants with the essential knowledge and techniques needed to conduct successful interviews and make informed hiring decisions. This comprehensive two-day training program will equip
participants with the skills to attract top talent, conduct effective interviews, assess candidate suitability, and ultimately build a high-performing team. Participants will learn best practices, strategies, and ethical considerations to ensure a fair and unbiased recruitment process.
Target Audience
The Effective Interviewing and Recruiting Skills course is designed to provide participants with the essential knowledge and techniques needed to conduct successful interviews and make informed hiring decisions. This comprehensive two-day training program will equip
participants with the skills to attract top talent, conduct effective interviews, assess candidate suitability, and ultimately build a high-performing team. Participants will learn best practices, strategies, and ethical considerations to ensure a fair and unbiased recruitment process.
Learning Outcomes
● Understand the importance of effective interviewing and recruiting in building successful teams.
● Conduct a thorough job analysis and develop accurate job descriptions and specifications.
● Utilize effective sourcing strategies to attract top talent.
● Prepare and structure interviews to maximize the effectiveness of the process.
Course Outlines:
Session 1: Introduction to Effective Interviewing and Recruiting
● Importance of effective interviewing and recruiting in building successful teams
● Understanding the role of the interviewer in the recruitment process
● Legal and ethical considerations in the hiring process
Session 2: Job Analysis and Position Requirements
● Conducting a thorough job analysis to define position requirements
● Developing accurate and compelling job descriptions and specifications
● Identifying key competencies and skills for the position
Session 3: Sourcing and Attracting Talent
● Strategies for sourcing and attracting top talent
● Utilizing online job boards, social media, and professional networks
● Building a strong employer brand to attract qualified candidates
Session 4: Preparing for the Interview
● Creating an interview plan and structure
● Developing interview questions that assess required competencies
● Reviewing resumes and conducting effective pre-screening
Day 2:
Session 5: Interview Techniques and Approaches
● Different types of interviews (e.g., behavioral, situational, panel)
● Conducting effective and structured interviews
● Active listening and effective questioning techniques
Session 6: Assessing Candidate Suitability
● Techniques for evaluating candidate qualifications and competencies
● Identifying red flags and probing for deeper understanding
● Using rating scales and evaluation tools to make objective assessments
Session 7: Legal and Ethical Considerations
● Compliance with equal employment opportunity laws and regulations
● Avoiding bias and discrimination in the interview process
● Maintaining confidentiality and privacy of candidate information
Session 8: Making Informed Hiring Decisions
● Analyzing interview data and candidate feedback
● Evaluating candidate fit with organizational culture and values
● Making fair and objective hiring decisions
Session 9: Onboarding and Retaining Talent
● Designing an effective onboarding process for new hires
● Creating a positive candidate experience throughout the recruitment process
● Strategies for retaining and engaging new employees
Session 10: Continuous Improvement and Best Practices
● Reviewing the recruitment process for areas of improvement
● Incorporating feedback and lessons learned into future interviews
● Keeping up-to-date with best practices in interviewing and recruiting
Pricing:
RM 1,000.00 Per Person (HRD Corp Claimable Course)

Kindly scan or click on the link below for your
Learning Registration.

For any enquiries, please contact us at:

UOA Academy Sdn Bhd
UOA Corporate Tower, Lobby A, Avenue 10, The Vertical
Bangsar South City, No 8 Jalan Kerinchi
59200 Kuala Lumpur, Malaysia.
Tel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517
Email: register@uoa-academy.com

https://www.surveymonkey.com/r/uoaapb

Cancellation & Transfer
Please note that should this registration be cancelled fourteen (14) days before the day of the training, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice.

Disclaimer: UOA Academy reserves the right to make changes to the venue, date, and speaker, including cancellation of the workshop if warranted by circumstances beyond its control.

Join Today!

Managing Performance, Disciplinary & Misconduct + Domestic Inquiry
2023-08-16 - 2023-08-17
Objectives
The Managing Performance, Disciplinary & Misconduct + Domestic Inquiry course is a two-day training program designed for HR professionals. Participants will learn how to effectively manage employee performance, handle disciplinary issues, and conduct domestic
inquiries while ensuring legal compliance and maintaining a positive work environment. The course covers performance management, identifying performance issues, legal considerations, disciplinary processes, conducting domestic inquiries, and mitigating risks.
Target Audience
The Managing Performance, Disciplinary & Misconduct + Domestic Inquiry course is designed for HR professionals, managers, supervisors, and anyone involved in managing employee performance, disciplinary issues, and conducting domestic inquiries within an organization
Learning Outcomes
● Understand the importance of effective performance management and disciplinary processes in maintaining a productive work environment.
● Identify performance issues and assess their impact on individual and organizational goals.
● Implement performance management strategies to address and improve employee performance.
● Navigate legal and ethical considerations in managing performance and disciplinary matters.
Course Outlines:
Session 1: Introduction to Performance Management
● Importance of performance management in organizational success
● Setting performance expectations and standards
● Performance management cycle and key components
Session 2: Identifying Performance Issues
● Recognizing signs of underperformance and performance gaps
● Objective vs. subjective measures of performance
● Addressing poor performance and establishing improvement plans
Session 3: Performance Discussions and Feedback
● Conducting effective performance discussions
● Giving constructive feedback to facilitate growth and improvement
● Goal setting and performance improvement plans
Session 4: Legal and Ethical Considerations in Performance Management
● Understanding legal implications and compliance requirements
● Ethical considerations in managing performance and disciplinary matters
● Ensuring fairness, equity, and non-discrimination
Day 2:
Session 5: Disciplinary Process and Procedures
● Understanding the disciplinary process and steps involved
● Documentation and evidence gathering in disciplinary cases
● Procedural fairness and natural justice principles
Session 6: Conducting Domestic Inquiries
● Purpose and process of domestic inquiries
● Gathering evidence and conducting interviews
● Preparing for the inquiry and presenting the case
Session 7: Disciplinary Actions and Sanctions
● Determining appropriate disciplinary actions based on misconduct severity
● Progressive discipline and consistency in disciplinary decisions
● Handling dismissals and termination processes
Session 8: Mitigating Risks and Creating a Positive Work Environment
● Implementing preventive measures to mitigate performance and disciplinary issues
● Strategies for creating a positive and supportive work environment
● Providing support and coaching for employee development
Session 9: Case Studies and Role-Play Exercises
● Analyzing real-life case studies
● Engaging in role-play exercises
● Group discussion and feedback
Session 10: Action Planning and Next Steps
● Developing an action plan to implement learned strategies and techniques
● Identifying areas for improvement in performance management and disciplinary processes
● Setting goals for ongoing learning and development in managing performance and disciplinary matters
Pricing:
RM 1,000.00 Per Person (HRD Corp Claimable Course)

Kindly scan or click on the link below for your
Learning Registration.

For any enquiries, please contact us at:

UOA Academy Sdn Bhd
UOA Corporate Tower, Lobby A, Avenue 10, The Vertical
Bangsar South City, No 8 Jalan Kerinchi
59200 Kuala Lumpur, Malaysia.
Tel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517
Email: register@uoa-academy.com

https://www.surveymonkey.com/r/uoaapb

Cancellation & Transfer
Please note that should this registration be cancelled fourteen (14) days before the day of the training, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice.

Disclaimer: UOA Academy reserves the right to make changes to the venue, date, and speaker, including cancellation of the workshop if warranted by circumstances beyond its control.

Join Today!

Developing & Embracing Growth Mindset
2023-08-15 - 2023-08-16
Objectives
The Developing & Embracing Growth Mindset course is designed to help individuals cultivate a growth mindset, which is the belief that abilities and intelligence can be developed through dedication, effort, and a willingness to learn. This two-day training program will provide participants with the knowledge and strategies to overcome limiting beliefs, embrace challenges, persist through setbacks, and foster a culture of continuous growth and improvement. Through interactive activities, discussions, and self-reflection, participants will develop the mindset and skills necessary to thrive personally and professionally.
Target Audience
The Developing & Embracing Growth Mindset course is suitable for individuals at all levels within an organization who want to foster a growth mindset and cultivate personal and professional development. It is beneficial for employees, managers, leaders, and individuals seeking to overcome limiting beliefs, embrace challenges, and promote a culture of continuous learning and growth.
Learning Outcomes
● Understand the concept of growth mindset and its importance in personal and professional development.
● Identify and challenge limiting beliefs that hinder personal and professional growth.
● Embrace challenges as opportunities for growth and develop persistence in the face of setbacks.
● Implement effective learning strategies and leverage effort to continuously improve
skills.
Course Outlines:
Session 1: Introduction to Growth Mindset
● Understanding the concept of growth mindset
● Differentiating between fixed and growth mindsets
● Recognizing the benefits of adopting a growth mindset
Session 2: Self-Awareness and Limiting Beliefs
● Identifying personal limiting beliefs and their impact
● Challenging and reframing limiting beliefs
● Cultivating self-awareness for growth and development
Session 3: Embracing Challenges and Persistence
● Embracing challenges as opportunities for growth
● Strategies for maintaining motivation and persistence
● Overcoming fear of failure and embracing a growth mindset
Session 4: Effort and Learning Strategies
● The role of effort and deliberate practice in skill development
● Identifying effective learning strategies for continuous improvement
● Developing a growth-oriented approach to learning and development
Day 2:
Session 5: Resilience and Adaptability
● Building resilience to bounce back from setbacks
● Developing adaptability to navigate change and uncertainty
● Strategies for maintaining a positive and growth-oriented mindset
Session 6: Embracing Feedback and Criticism
● Receiving and leveraging feedback for growth
● Constructive ways to provide feedback to others
● Overcoming defensiveness and using feedback to improve
Session 7: Cultivating a Growth Mindset Culture
● Strategies for promoting a growth mindset in teams and organizations
● Creating an environment that encourages learning and development
● Building collaboration, support, and a growth-oriented community
Session 8: Goal Setting and Growth Plans
● Setting meaningful goals aligned with a growth mindset
● Developing action plans for personal and professional growth
● Tracking progress and celebrating achievements
Session 9: Applying Growth Mindset in Everyday Life
● Integrating growth mindset principles into daily routines and activities
● Overcoming obstacles and self-imposed limitations
● Sustaining a growth mindset for long-term success
Session 10: Reflection and Next Steps
● Reflecting on the learning journey and personal growth
● Identifying areas for continued growth and development
● Creating a plan for ongoing application and reinforcement of a growth mindset
Pricing:
RM 1,000.00 Per Person (HRD Corp Claimable Course)

Kindly scan or click on the link below for your
Learning Registration.

For any enquiries, please contact us at:

UOA Academy Sdn Bhd
UOA Corporate Tower, Lobby A, Avenue 10, The Vertical
Bangsar South City, No 8 Jalan Kerinchi
59200 Kuala Lumpur, Malaysia.
Tel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517
Email: register@uoa-academy.com

https://www.surveymonkey.com/r/uoaapb

Cancellation & Transfer
Please note that should this registration be cancelled fourteen (14) days before the day of the training, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice.

Disclaimer: UOA Academy reserves the right to make changes to the venue, date, and speaker, including cancellation of the workshop if warranted by circumstances beyond its control.

Join Today!

Conflict Resolution: Getting Along in the Workplace
2023-08-07 - 2023-08-08
Objectives
Conflict is a natural part of any workplace, but when not effectively managed, it can hinder productivity, damage relationships, and impact overall team morale. This two-day training course focuses on equipping participants with essential conflict resolution skills to promote a harmonious work environment. Participants will learn strategies and techniques to identify, address, and resolve conflicts, fostering open communication, collaboration, and a positive workplace culture.
Target Audience
All levels of staff including senior and mid-managers, supervisors, executives, frontline staff and those who seek to improve their professional skills in business communication.
Learning Outcomes
● Understand the nature and causes of workplace conflicts.
● Identify different conflict resolution styles and their implications.
● Apply effective communication techniques to prevent and manage conflicts.
● Utilize active listening skills to understand and address underlying concerns.
Course Outlines:
Day 1:
Module 1:Introduction to Workplace Conflict
● Understanding the nature and impact of workplace conflicts
● Common causes and signs of conflicts
● The importance of addressing conflicts proactively
Module 2: Conflict Resolution Styles
● Exploring different conflict resolution styles
● Recognizing the strengths and limitations of each style
● Identifying personal conflict resolution tendencies
Module 3: Effective Communication in Conflict Resolution
● Importance of clear and assertive communication
● Nonverbal communication and its impact on conflict resolution
● Active listening techniques to promote understanding
Module 4: Problem-Solving Approaches
● Applying problem-solving techniques to conflicts
● Identifying underlying interests and needs
● Generating creative options for resolution
Module 5: Emotional Intelligence in Conflict Resolution
● Understanding emotions and their role in conflicts
● Managing personal emotions during conflicts
● Empathy and building rapport to diffuse tension
Day 2:
Module 6: Collaboration and Negotiation
● Collaborative approaches to conflict resolution
● Building consensus and reaching win-win outcomes
● Negotiation techniques for mutually beneficial resolutions
Module 7: Preventing and Resolving Workplace Conflicts
● Strategies for preventing conflicts in the workplace
● Early intervention and conflict management techniques
● Mediation and facilitation skills
Module 8: Developing a Conflict Resolution Action Plan
● Identifying personal areas for growth in conflict resolution
● Creating an action plan for implementing conflict resolution strategies
● Applying conflict resolution skills in real-life scenarios
Session 9: Case Studies and Role-Playing Exercises
● Applying conflict resolution techniques to real-life scenarios
● Role-playing exercises to practice effective communication and problem-solving
● Analyzing case studies and discussing alternative approaches
Session 10: Action Planning and Wrap-Up
● Summarizing key learnings from the course
● Identifying personal action steps for implementing conflict resolution strategies
● Developing a plan for creating a more harmonious work environment
Pricing:
RM 1,000.00 Per Person (HRD Corp Claimable Course)

Kindly scan or click on the link below for your
Learning Registration.

For any enquiries, please contact us at:

UOA Academy Sdn Bhd
UOA Corporate Tower, Lobby A, Avenue 10, The Vertical
Bangsar South City, No 8 Jalan Kerinchi
59200 Kuala Lumpur, Malaysia.
Tel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517
Email: register@uoa-academy.com

https://www.surveymonkey.com/r/uoaapb

Cancellation & Transfer
Please note that should this registration be cancelled fourteen (14) days before the day of the training, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice.

Disclaimer: UOA Academy reserves the right to make changes to the venue, date, and speaker, including cancellation of the workshop if warranted by circumstances beyond its control.

Join Today!

Duty of The Fire Emergency Response Team
2023-08-02 - 2023-08-03
Objectives
This course is designed to provide delegates with hands on training on the principles and practices during a Fire Emergency by
● Understanding the demands of immediate response
● Understanding the proper actions to be taken
● Understanding relevant procedures of fire emergency
● Understanding the use and functionality of fire emergency equipment and tools
Target Audience
The Duty of The Fire Emergency Fire Response Team course is suitable for Emergency Response Team members, Crisis Management Team members, & Safety and Health committee members.
Learning Outcomes
● Knowledge on fire and its demands during an emergency and crises
● Knowledge to abide to respective procedures during an emergency or crises
● Knowledge to on fire protection system and ways of managing and application
Course Outlines:
DAY 1
Session 1: Fire Life Safety Standards
● BOMBA requirements – Uniform Building By – Laws 1994 Act 133/Fire Services Act 1988 Act 341
● National Fire Protection Association (NFPA) requirements
● Inspection – In-House and by Authority
● Enforcement of standards by in-house team
Session 2: 3M – Man, Machine and Method
● Man – Staff knowledge and skill on FLS
● Machine – Equipment readiness and effectiveness
● Method – FLS Operating procedures/Guidelines/Instructions
Session 3: Fire Prevention System
● Prevention Basics – Loss and crisis management
● Associated Risks
● Managing Risks
● Maintenance process
● Staff competency
Session 4: Staff Training
● Competence – FLS equipment/Compliance to standards
● Contingency Plan – Emergency and Crises management teams
● Contingency plan – Defined Roles & Responsibilities
● Fire Evacuation – Logics
DAY 2
Session 5: Fire Life Safety Systems – Readiness
● Chemistry of Fire/Storage of combustibles and flammables/Awareness
● Fire Protection System – Detection and Extinguishments
● FLS Equipment Maintenance – Preventive and Planned program
● FLS Equipment Testing – In-House/Contractor
● Fire Fighting equipment – Active and Passive
● Vertical transportation – Elevators/Lifts
● Fire Tripping interfaces – during a fire mode phase
Session 6: Fire Prevention System
● Existing guidelines/Corporate requirement
● Fire Procedures – Defining roles and responsibilities
● Staff training needs
● Loss Prevention Manuals
● Crises Management Manuals
Session 7: Conducting the Fire Evacuation Drill
● Purpose of Drill
● Frequency of Drill
● Communication process
● Documentation – Checklists/Records/Reports
● External Coordination – Authorities/Contractors/Vendor
Session 8: Evaluation – Q&A
Pricing:
RM 1,000.00 Per Person (HRD Corp Claimable Course)

Kindly scan or click on the link below for your
Learning Registration.

For any enquiries, please contact us at:

UOA Academy Sdn Bhd
UOA Corporate Tower, Lobby A, Avenue 10, The Vertical
Bangsar South City, No 8 Jalan Kerinchi
59200 Kuala Lumpur, Malaysia.
Tel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517
Email: register@uoa-academy.com

https://www.surveymonkey.com/r/uoaapb

Cancellation & Transfer
Please note that should this registration be cancelled fourteen (14) days before the day of the training, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice.

Disclaimer: UOA Academy reserves the right to make changes to the venue, date, and speaker, including cancellation of the workshop if warranted by circumstances beyond its control.

Join Today!

Succession Planning: Prepare your Next Generation
2023-08-01 - 2023-08-02
Objectives
The Succession Planning: Prepare your Next Generation course is designed to provide organizations with the knowledge and tools necessary to develop effective succession planning strategies and groom their next generation of leaders. Over the course of two days,
participants will explore the key concepts and best practices in succession planning, assess leadership competencies, identify high-potential employees, and create comprehensive succession plans. Through interactive discussions, case studies, and practical exercises,
participants will gain the skills and insights to ensure a smooth transition of leadership and maintain organizational continuity.
Target Audience
The Succession Planning: Prepare your Next Generation course is designed for HR professionals, talent managers, senior executives, and individuals responsible for talent management and leadership development within organizations. It is suitable for organizations of all sizes and industries that recognize the importance of strategic succession planning and want to ensure a smooth transition of leadership.
Learning Outcomes
● Understand the importance and benefits of succession planning for organizational sustainability.
● Identify key leadership competencies and assess the potential of employees for future leadership roles.
● Develop a comprehensive succession planning strategy aligned with organizational goals.
● Create individual development plans to nurture and groom high-potential employees.
● Implement talent assessment and identification processes to identify successors.
Course Outlines:
Day 1:
Module 1: Introduction to Succession Planning
● Understanding the importance and benefits of succession planning.
● Exploring the impact of effective succession planning on organizational sustainability.
● Identifying the challenges and common misconceptions about succession planning.
Module 2: Leadership Competencies and Talent Assessment
● Defining key leadership competencies and their relevance to organizational success.
● Assessing and identifying high-potential employees for future leadership roles.
● Conducting talent gap analysis to determine developmental needs.
Module 3: Developing a Succession Planning Strategy
● Aligning succession planning with organizational goals and objectives.
● Creating a structured framework for succession planning.
● Establishing criteria and guidelines for identifying potential successors.
Module 4: Individual Development Planning
● Designing individual development plans for high-potential employees.
● Providing targeted training, mentoring, and coaching opportunities.
● Monitoring progress and adjusting development plans as needed.

Day 2:
Module 5: Talent Assessment and Identification
● Implementing talent assessment methods and tools.
● Conducting succession reviews and talent calibration sessions.
● Identifying and nurturing successors for critical roles.
Module 6: Cultivating a Culture of Talent Development
● Building a supportive culture that values talent development and growth.
● Creating opportunities for career advancement and progression.
● Engaging employees through career planning and development initiatives.
Module 7: Communication and Change Management during Succession Transitions
● Developing effective communication strategies during succession transitions.
● Managing resistance and addressing concerns of employees.
● Facilitating smooth leadership handovers and transitions.
Module 8: Risk Mitigation and Evaluation
● Identifying and mitigating risks associated with succession planning.
● Establishing monitoring and evaluation mechanisms for succession planning
initiatives.
● Learning from successes and failures to improve future succession plans.
Module 9: Long-Term Succession Planning Framework
● Creating a sustainable long-term succession planning framework.
● Incorporating continuous feedback and improvement loops.
● Ensuring ongoing leadership development and talent pipeline.
Pricing:
RM 1,000.00 Per Person (HRD Corp Claimable Course)

Kindly scan or click on the link below for your
Learning Registration.

For any enquiries, please contact us at:

UOA Academy Sdn Bhd
UOA Corporate Tower, Lobby A, Avenue 10, The Vertical
Bangsar South City, No 8 Jalan Kerinchi
59200 Kuala Lumpur, Malaysia.
Tel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517
Email: register@uoa-academy.com

https://www.surveymonkey.com/r/uoaapb

Cancellation & Transfer
Please note that should this registration be cancelled fourteen (14) days before the day of the training, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice.

Disclaimer: UOA Academy reserves the right to make changes to the venue, date, and speaker, including cancellation of the workshop if warranted by circumstances beyond its control.

Join Today!

Embrace Changes & Transform your Performance
2023-07-28
Objectives
The objective of this training is to empower individuals with the necessary skills and cultivate a mindset that enables them to effectively adapt to change and consistently enhance their performance. In today’s rapidly evolving world, where change is constant and disruptions are frequent, individuals who can embrace change and proactively respond to it have a competitive edge. During this training, participants will learn how to develop the agility and resilience needed to navigate through various types of changes, whether they are organizational, technological, or personal.
Target Audience
This training program is designed for employees at all levels, change leaders, managers, project
teams, cross-functional groups, and professionals in dynamic industries. It is also suitable for
individuals seeking personal growth and development.
Learning Outcomes
● Understand the importance of embracing change for personal and organizational
growth.
● Identify common challenges and barriers associated with change.
● Develop a resilient mindset and attitude towards change.
● Apply effective strategies to manage resistance to change.
Course Outlines:
Module 1: Introduction to Change and its Impact
● Importance of embracing change in a fast-paced world
● Recognizing the benefits of change for personal and professional growth
● Understanding the impact of resistance to change
Module 2: Building Resilience and Adaptability
● Developing a growth mindset and embracing uncertainty
● Techniques to overcome fear and embrace new challenges
● Strategies for building personal and organizational resilience
Module 3: Managing Resistance to Change
● Identifying sources of resistance and common barriers
● Effective communication strategies to address resistance
● Engaging stakeholders and gaining buy-in for change initiatives
Module 4: Creating a Positive and Agile Work Culture
● Promoting open communication and transparency
● Empowering employees to contribute and innovate
● Agile methodologies and practices for improved performance
Module 5: Driving Performance in Dynamic Environments
● Setting clear goals and expectations in times of change
● Managing priorities and adapting to shifting demands
● Leveraging strengths and developing new skills
Module 6: Fostering Innovation and Continuous Improvement
● Encouraging a culture of innovation and experimentation
● Tools and techniques for generating creative ideas
● Implementing feedback loops and learning from failures
Module 7: Developing an Action Plan for Change
● Setting SMART goals for personal and organizational change
● Creating a roadmap for successful implementation
● Monitoring progress and adapting strategies as needed
Pricing:
RM 900.00 Per Person (HRD Corp Claimable Course)

Kindly scan or click on the link below for your
Learning Registration.

For any enquiries, please contact us at:

UOA Academy Sdn Bhd
UOA Corporate Tower, Lobby A, Avenue 10, The Vertical
Bangsar South City, No 8 Jalan Kerinchi
59200 Kuala Lumpur, Malaysia.
Tel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517
Email: register@uoa-academy.com

https://www.surveymonkey.com/r/uoaapb

Cancellation & Transfer
Please note that should this registration be cancelled fourteen (14) days before the day of the training, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice.

Disclaimer: UOA Academy reserves the right to make changes to the venue, date, and speaker, including cancellation of the workshop if warranted by circumstances beyond its control.

Join Today!

Becoming an Influential & Engaging Leader
2023-07-25 - 2023-07-26
Objectives
The “Becoming an Influential & Engaging Leader” course is designed to equip participants with the essential skills and knowledge to effectively lead and inspire others. Over the course of two days, participants will explore various aspects of leadership, communication,
emotional intelligence, team management, and change leadership. Through interactive discussions, practical exercises, and real-world examples, participants will gain insights and strategies to enhance their leadership capabilities and create a positive impact in their
organizations
Target Audience
This course is designed for aspiring leaders, team leaders, managers, supervisors, department heads, and emerging leaders who want to enhance their leadership skills and become more influential and engaging in their roles.
Learning Outcomes
● Understand different leadership styles and when to apply them.
● Effectively communicate with team members and stakeholders.
● Develop a personal leadership style that aligns with organizational goals.
● Recognize the importance of leadership in achieving organizational goals.
● Manage stakeholder conflicts.
Course Content
Module 1: Introduction to Leadership
● What is leadership?
● Leadership styles and when to apply them
● The role of a leader in driving organizational success
Module 2: Effective Communication
● The importance of communication in leadership
● Communication techniques and strategies for leaders
● Active listening and questioning skills
Module 3: Team Dynamics and Motivation
● Understanding team dynamics
● Motivating and managing teams effectively
● Handling conflicts within teams
Module 4: Stakeholder Management
● Identifying stakeholders and their needs
● Building and maintaining relationships with stakeholders
● Managing stakeholder conflicts
Module 5: Personal Leadership Style
● Developing a personal leadership style that aligns with organizational goals
● Leading with authenticity and integrity
● Balancing authority and influence
Module 6: The Role of Leadership in Achieving Organizational Goals
● The importance of leadership in achieving organizational goals
● Creating a culture of accountability and continuous improvement
● Building a shared vision and values
Module 7: Change Management
● Understanding the change process
● Managing resistance to change
● Implementing change effectively
Module 8: Leadership Development
● Developing an action plan for personal leadership development
● Identifying areas for improvement and growth
● Seeking feedback and continuous learning
Pricing:
RM 1,000.00 Per Person (HRD Corp Claimable Course)

Kindly scan or click on the link below for your
Learning Registration.

For any enquiries, please contact us at:

UOA Academy Sdn Bhd
UOA Corporate Tower, Lobby A, Avenue 10, The Vertical
Bangsar South City, No 8 Jalan Kerinchi
59200 Kuala Lumpur, Malaysia.
Tel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517
Email: register@uoa-academy.com

https://www.surveymonkey.com/r/uoaapb

Cancellation & Transfer
Please note that should this registration be cancelled fourteen (14) days before the day of the training, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice.

Disclaimer: UOA Academy reserves the right to make changes to the venue, date, and speaker, including cancellation of the workshop if warranted by circumstances beyond its control.

Join Today!

Finance for Non Finance for Executives (2 days)
2023-06-21 - 2023-06-22
Objectives
The Finance for Non-Finance Executives course is designed to provide non-financial professionals with a solid foundation in finance principles and concepts. Over the course of two days, participants will gain a practical understanding of financial statements, financial analysis techniques, budgeting, and financial decision-making. Through interactive discussions, case studies, and real-world examples, participants will develop the skills necessary to interpret financial information, make informed business decisions, and effectively communicate with finance professionals.
Target Audience
This course is designed for non-financial professionals, executives, managers, and decision-makers who want to enhance their financial literacy and understanding. It is suitable for individuals from various departments and functions within an organization who require a practical understanding of finance principles to make informed business decisions. This training program is particularly beneficial for professionals who have limited or no background in finance but need to interpret financial information, participate in financial discussions, and contribute to financial decision-making.
Learning Outcomes

Understand the fundamentals of finance and its importance in organizational decision-making.
Interpret and analyze financial statements, including balance sheets, income statements, and cash flow statements.
Apply financial analysis techniques to assess an organization’s performance and financial health.
Comprehend the budgeting process and effectively manage budgets.

Course Outlines:
Day 1:
Module 1: Introduction to Finance for Non-Finance Executives

Understanding the role of finance in organizational decision-making.
Key financial concepts and terminology for non-financial professionals.
Overview of financial management principles.

Module 2: Financial Statements and Analysis

Interpreting and analyzing financial statements, including balance sheets, income statements, and cash flow statements.
Understanding financial ratios and metrics for performance evaluation.
Assessing the financial health and profitability of an organization.

Module 3: Financial Planning and Budgeting

The budgeting process: planning, preparation, and monitoring.
Developing and managing budgets effectively.
Using budgets as a tool for performance evaluation and control.

Module 4: Financial Decision-Making

Evaluating investment projects and capital budgeting techniques.
Understanding the time value of money and discounted cash flow analysis.
Making financial decisions based on financial data and analysis.

Day 2:
Module 5: Financial Risk Management

Identifying and managing financial risks within the organization.
Understanding the concept of risk and return in financial decision-making.
Implementing risk mitigation strategies.

Module 6: Financial Communication and Terminology

Effective communication with finance professionals.
Understanding financial terminology and concepts.
Presenting financial information in a clear and concise manner.

Module 7: Performance Evaluation and Benchmarking

Utilizing financial ratios and metrics for performance evaluation.
Benchmarking financial performance against industry standards.
Identifying areas for improvement and setting financial goals.

Module 8: Applying Finance Principles in Business Activities

Integrating finance principles in day-to-day business decisions.
Incorporating financial considerations into strategic planning and operational activities.
Developing a financial mindset for improved business performance.

Pricing:
RM 1,000.00 Per Person (HRD Corp Claimable Course)

Kindly scan or click on the link below for your
Learning Registration.

For any enquiries, please contact us at:

UOA Academy Sdn Bhd
UOA Corporate Tower, Lobby A, Avenue 10, The Vertical
Bangsar South City, No 8 Jalan Kerinchi
59200 Kuala Lumpur, Malaysia.
Tel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517
Email: register@uoa-academy.com

https://www.surveymonkey.com/r/uoaapb

Cancellation & Transfer
Please note that should this registration be cancelled fourteen (14) days before the day of the training, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice.

Disclaimer: UOA Academy reserves the right to make changes to the venue, date, and speaker, including cancellation of the workshop if warranted by circumstances beyond its control.

Join Today!

Supervisory Development Skills (2 Days)
2023-06-20 - 2023-06-21
Objectives
The Supervisory Development Skills course is designed to equip participants with the essential knowledge and skills to excel in their roles as supervisors. Through a combination of theoretical concepts, practical exercises, and case studies, participants will develop the necessary competencies to effectively lead teams, manage performance, communicate effectively, and handle common supervisory challenges.
Target Audience
Supervisors who would like to develop highly effective supervisory skills in order to professionally and successfully manage their teams.
Learning Outcomes
By the end of the course, participants will be able to:

Define the supervisor’s three roles and his/her related competencies for optimal performance
Apply the essential supervisory functions that are key for the success of the team
Use powerful communication skills in order to maintain trust and boost cooperation
Implement effective coaching/mentoring techniques to help the team progress and grow
Apply effective time management techniques to increase the productivity of the team

Course Outline
MODULE 1: GAIN THE MINDSET
Understand & Explore

Their role as a Supervisor
Difference between management and leadership
How to balance both sets of skills?
Your Journey: – From a team member to a team leader
Competencies of a supervisor
Understand the tools for practical leadership skills to apply to work situations and challenges

MODULE 2: MANAGING PEOPLE

Managing the expectations
Managing team members
Managing peers
Managing your managers

MODULE 3: TIME – MANAGEMENT

How to manage time?
Prioritizing the To-Do List
Delegating work

MODULE 4: COMMUNICATION

Evaluate self in communication abilities
Develop communication- oral and written
Evaluate your natural Listening skills
Acquire active listening skills
Asking effective questions
Understand how to communicate during meetings
Being assertive

MODULE 5: RECOGNISING THE ACHIEVEMENTS
Understand

the relevance of recognizing the team members for their effort
strategies for recognizing the team members

MODULE 6: TEAMWORK

Understand team dynamics
5-step model of team-development
Characteristics of a highly effective team
Examine how to enhance the value and effectiveness of your team
Identify opportunities for improving self and the team
Create action- plan for applying the concepts and skills

MODULE 7: DELEGATION & ACCOUNTABILITY

Importance of delegation and accountability
Assess your current delegation and accountability strengths and areas for improvement
Learn how to effectively communicate a delegated assignment to team members and follow through with them for accountability

MODULE 8: BUILDING TRUST

Importance of trust to build productive relationships and achieving business results
Identify the behaviours and actions that make and break trust
How to rebuild lost or damaged trust?
Create action plans and strategies for sustainability

MODULE 9: CONFLICT MANAGEMENT

Develop awareness about your approach to managing differences at the workplace
Explore root cause of differences and conflict
Understand the distinctive approaches to managing differences and conflict

MODULE 10: STRESS MANAGEMENT

Identify situations and factors which lead to stress
Understand how to handle high-pressure situations
Explore possible outcomes when stress management techniques are employed

Pricing:
RM 1,000.00 Per Person (HRD Corp Claimable Course)

Kindly scan or click on the link below for your
Learning Registration.

For any enquiries, please contact us at:

UOA Academy Sdn Bhd
UOA Corporate Tower, Lobby A, Avenue 10, The Vertical
Bangsar South City, No 8 Jalan Kerinchi
59200 Kuala Lumpur, Malaysia.
Tel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517
Email: register@uoa-academy.com

https://www.surveymonkey.com/r/uoaapb

Cancellation & Transfer
Please note that should this registration be cancelled fourteen (14) days before the day of the training, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice.

Disclaimer: UOA Academy reserves the right to make changes to the venue, date, and speaker, including cancellation of the workshop if warranted by circumstances beyond its control.

Join Today!

Succession Planning: Prepare your Next Generation (2 days)
2023-06-20 - 2023-06-21
Objectives
The Succession Planning: Prepare your Next Generation course is designed to provide organizations with the knowledge and tools necessary to develop effective succession planning strategies and groom their next generation of leaders. Over the course of two days, participants will explore the key concepts and best practices in succession planning, assess leadership competencies, identify high-potential employees, and create comprehensive succession plans. Through interactive discussions, case studies, and practical exercises, participants will gain the skills and insights to ensure a smooth transition of leadership and maintain organizational continuity.
Target Audience
The Succession Planning: Prepare your Next Generation course is designed for HR professionals, talent managers, senior executives, and individuals responsible for talent management and leadership development within organizations. It is suitable for organizations of all sizes and industries that recognize the importance of strategic succession planning and want to ensure a smooth transition of leadership.
Learning Outcomes

Understand the importance and benefits of succession planning for organizational sustainability.
Identify key leadership competencies and assess the potential of employees for future leadership roles.
Develop a comprehensive succession planning strategy aligned with organizational goals.
Create individual development plans to nurture and groom high-potential employees.
Implement talent assessment and identification processes to identify successors.

UOA ACADEMY SDN BHD (1165343-D)
UOA Corporate Tower, Lobby A, Avenue 10, The Vertical
Bangsar South City, No. 8, Jalan Kerinchi, 59200 Kuala Lumpur, Malaysia
Tel.: +603 2245 9188 | www.uoa-academy.com | inquiry@uoa-academy.com
Course Outlines:
Day 1:
Module 1: Introduction to Succession Planning

Understanding the importance and benefits of succession planning.
Exploring the impact of effective succession planning on organizational sustainability.
Identifying the challenges and common misconceptions about succession planning.

Module 2: Leadership Competencies and Talent Assessment

Defining key leadership competencies and their relevance to organizational success.
Assessing and identifying high-potential employees for future leadership roles.
Conducting talent gap analysis to determine developmental needs.

Module 3: Developing a Succession Planning Strategy

Aligning succession planning with organizational goals and objectives.
Creating a structured framework for succession planning.
Establishing criteria and guidelines for identifying potential successors.

Module 4: Individual Development Planning

Designing individual development plans for high-potential employees.
Providing targeted training, mentoring, and coaching opportunities.
Monitoring progress and adjusting development plans as needed.

Day 2:
Module 5: Talent Assessment and Identification

Implementing talent assessment methods and tools.
Conducting succession reviews and talent calibration sessions.
Identifying and nurturing successors for critical roles.

UOA ACADEMY SDN BHD (1165343-D)
UOA Corporate Tower, Lobby A, Avenue 10, The Vertical
Bangsar South City, No. 8, Jalan Kerinchi, 59200 Kuala Lumpur, Malaysia
Tel.: +603 2245 9188 | www.uoa-academy.com | inquiry@uoa-academy.com
Module 6: Cultivating a Culture of Talent Development

Building a supportive culture that values talent development and growth.
Creating opportunities for career advancement and progression.
Engaging employees through career planning and development initiatives.

Module 7: Communication and Change Management during Succession Transitions

Developing effective communication strategies during succession transitions.
Managing resistance and addressing concerns of employees.
Facilitating smooth leadership handovers and transitions.

Module 8: Risk Mitigation and Evaluation

Identifying and mitigating risks associated with succession planning.
Establishing monitoring and evaluation mechanisms for succession planning initiatives.
Learning from successes and failures to improve future succession plans.

Module 9: Long-Term Succession Planning Framework

Creating a sustainable long-term succession planning framework.
Incorporating continuous feedback and improvement loops.
Ensuring ongoing leadership development and talent pipeline.

Pricing:
RM 1,000.00 Per Person (HRD Corp Claimable Course)

Kindly scan or click on the link below for your
Learning Registration.

For any enquiries, please contact us at:

UOA Academy Sdn Bhd
UOA Corporate Tower, Lobby A, Avenue 10, The Vertical
Bangsar South City, No 8 Jalan Kerinchi
59200 Kuala Lumpur, Malaysia.
Tel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517
Email: register@uoa-academy.com

https://www.surveymonkey.com/r/uoaapb

Cancellation & Transfer
Please note that should this registration be cancelled fourteen (14) days before the day of the training, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice.

Disclaimer: UOA Academy reserves the right to make changes to the venue, date, and speaker, including cancellation of the workshop if warranted by circumstances beyond its control.

Join Today!

Microsoft Word: Reporting with Excellence
2023-06-07 - 2023-06-08 | UOA Academy, Suite 1-2, Lower Level 1, The Horizon Annexe, Avenue 7 Bangsar South City No. 8, Jalan Kerinchi, Kuala Lumpur, 59200, Malaysia

Learn. Educate. Teach (L.E.T) - Train the Trainer of Tomorrow
2023-06-06 00:00 - 2023-06-08 23:59 (Asia/Kuala_Lumpur)

Developing & Embracing Growth Mindset
2023-06-02 09:00 - 17:00 | UOA Academy, Suite 1-2, Lower Level 1, The Horizon Annexe, Avenue 7 Bangsar South City No. 8, Jalan Kerinchi, Kuala Lumpur, 59200, Malaysia
Introduction:
In a growth mindset, people believe that their most basic abilities can be developed through dedication and hard work—brains and talent are just the starting point. This view creates a love of learning and a resilience that is essential for great accomplishment.” (Dweck, 2015)
Whether you hold a fixed mindset or growth mindset significantly impacts your learning experience— from school to work. Individuals who hold a fixed mindset give up when they can’t solve a problem and admit defeat. This can be detrimental to ones’ future efforts and leads to limited and/or stunted growth. With a growth mindset, you’ll continually work to improve your skills, leading to greater growth and ultimately, success. The key is for you to tune into a growth mindset.
Duration:
1 Day / 8 Hours
Target Participants:
All
Target Participants:
All

Join Today!

Project Management Essential
2023-05-15 - 2023-05-16
Overview
As a project manager you need to handle many things at once; people, stakeholders, resources, budget, assistants, technical issues. In addition, knowing how other teams are doing is essential so you don’t fall behind. It is a juggling activity and as such requires a well-practiced skill. Fortunately, there are many principles that can be used for a successful head start. This practical course will help you to learn the skills of a successful project manager quickly and efficiently.
Many companies are realizing that the traditional project management principles are no longer applicable in today’s extremely dynamic and demanding environment. A fixed approach of planning is no longer a good method since it is very difficult to anticipate everything in advance and respond to it in the plan. Instead, more agile planning methods are required to accommodate for changing markets, technology and resources over the course of a typical project.
As a result, new project managers must be systematically thought on best practices and established management techniques. In this course, you will understand the role of project manager as a broker of information. The emphasis here is on the day-to-day running of a project as opposed to leading a team using emotional skills.
You will learn how to manage time, resources, cost, risk and quality using a variety of practical hands-on exercises. This course includes the following topics:
Learning Objectives:
After completing this course, students will be able to:
Create a working definition of the term “project management.”

Purpose of the Project Charter
Scope Definition & Clarification
Identify Deliverables – Work Breakdown Structure
Project Risk Analysis & Management
Estimating Cost & Duration
Activity Sequencing – PERT/Critical Path Method
Developing Scheduling & Project Baseline
Project Kickstart & Execution
Project Monitoring & Control
Manage and Control Changes
Project Closure & Handover

Target Audience
The Project Management Essentials course is ideal for

Project Managers wishing to formalize their skills and/or to revisit fundamental principles.
Technical specialists/engineers moving into a project management/team leadership role, or working for a project manager.
Members of Project Teams who wish to broaden their understanding of the Project Management
Framework and its essential disciplines.

Course Outline
DAY 1
Module 1: Communication Management

Preparing for Project Execution
Project Quality Management
Being a Project Manager

Module 2: Initiating the project – Feasibility

Stakeholder Analysis & Management
Project Scope Identify & Management
Work Breakdown Structure (WBS)

Module 3: Risk Analysis Management

Estimating – Schedule & Cost
Critical Path Method – Float Calculation

Module 4: RAM – Responsibility Assignment Matrix

Resource Estimating & Optimization
Resource Levelling
Contract Requirement

END OF DAY 1
DAY 2
Module 5: Communication Management

Preparing for Project Execution
Project Quality Management
Monitoring Project Progress

Module 6: Tracking the progress

Earned Value Performance Management
SPI – Schedule Performance Index
CPI – Cost Performance Index

Module 7: Schedule Compression Techniques

Fast Tracking
Crashing A Project
Managing Changes & Issues
Preparing for handover

Module 8: Acceptance process checklist

Project Closeout Meeting
Post-project evaluation

END

Join Today!

Analyzing Data with Power BI
2023-05-15 - 2023-05-16
Overview
This two-day training provides participants with the basic knowledge and skills to create simple reports and analyse data with Power BI Desktop.
Target Audience
The target audience for this course are managers, executives and business users who need to analyze data & create interactive reports or dashboards.
Learning Objectives:
After completing this course, students will be able to:

Describe key features of a self-service BI solution
Describe Power BI and its data sources
Model, shape, and combine data
Describe Power BI data visualizations

Course Outlines
Module 1: Introduction to Self-Service BI Solutions
In this module students will be introduced to the key concepts in business intelligence, data
analysis, and data visualization. In addition, they will learn the rationale for self-service BI,
considerations for using self-service BI, and how Microsoft products can be used to implement
a self-service BI solution.

Introduction to business intelligence
Introduction to data analysis
Introduction to data visualization
Microsoft tools for self-service BI

Module 2: Introducing Power BI
This module introduces Power BI desktop where you connect to data and build your reports. Power BI makes things visually appealing. It has an easy drag and drop functionality, with features that allow you to copy all formatting across visualizations.
Power BI service will host your reports on cloud for users to view & consume your reports without the need to install Power BI. Interactions between visuals, drill down and filtering capabilities will still function as normal.

Power BI Desktop
Creating a Microsoft account and its advantages
Power BI service (cloud based)
Microsoft Power BI vs Other BI applications

Module 3: Power BI Data
This module describes Power BI data sources. Power BI can access vast volumes of data from multiple sources. It allows you to view, analyse, and visualize vast quantities of data that cannot be opened in Excel. When the source is changed, a one click re-fresh is needed to see the updated reports. Power BI uses powerful compression algorithms to import and cache the data within the PBIX file.

Identify and connect to a data source
Handling data from multiple sources
Changing the data source settings
Select a storage mode / load setting
Examine data structures, interrogate column properties
Remove unnecessary rows / columns for optimisation of performance

Module 4: Interactive Data Visualizations
This module describes Power BI visualizations. Data visualization is the graphical representation of information and data. By using visual elements like charts, maps, data visualization tools provide an accessible way to see and understand trends, outliers, and patterns in data.

Creating Power BI reports
Adding visuals to reports & choosing the right visuals
Configure and formatting visuals
Importing custom visuals from App Source
Importing downloaded visuals from file
Using slicers to filter visuals
Using the filter pane to filter visuals & reports
Perform top N analysis
Sorting visuals and configuring a custom sort
Creating a hierarchy and performing drilldown into data
Using built-in measures to summarise data
Edit and configure interactions between visuals
Design and configure for accessibility

Module 5: Shaping and Combining Data
This module describes how to shape and combine data. The most important part of any BI tool is combining, cleaning & re-organise data into a tabular format to enable data modelling & analytics.

Introduction to Power Query
Resolve inconsistencies, unexpected / null values, and data quality issues
Identify and create appropriate keys for joins
Transforming and re-shaping data, date transformations
Apply user-friendly naming conventions to columns and queries
Combining data (multiple scenarios in appending data)
Combining data (merging data vs related tables)
Configure data loading
Formulas in Power Query

Module 6: Modelling Data
This module describes how to model data in Power BI. Getting insights to your data is the goal of data analytics. Here, important metrics is calculated for comparison / tracking performance.

Introduction to Power Pivot
Understanding Relationships
Introduction to Data Analysis Expression (DAX)
Formulas in Power Pivot – Calculated columns and measures
Handling dates in Power Pivot
Best practise in data modelling
Building an Interactive Report

Pricing:
RM 750 Per Person (HRD Corp Claimable Course)

Join Today!
