UOA Academy

Negotiation Skills to Close the Deal (1 day)
2024-08-15
Objectives
This training “Negotiation Skills to Close the Deal” course is designed to equip participants with the essential negotiation skills required to successfully close deals and agreements. The objectives include providing a comprehensive understanding of negotiation principles, strategies, and techniques. Participants will learn to navigate the complexities of negotiations, build effective communication, and develop the confidence to achieve favorable outcomes. By the end of the course, participants will possess the tools to approach negotiations strategically, overcome challenges, and secure mutually beneficial deals.
Target Audience
Professionals involved in sales, business development, procurement, and anyone engaged in deal-making activities especially all the executives and managers will benefit from this course. It is suitable for individuals seeking to enhance their negotiation skills, whether they are experienced negotiators looking to refine their techniques or individuals entering roles that involve deal closures. This course is also valuable for entrepreneurs and business leaders aiming to foster a negotiation-savvy culture within their organizations.
Learning Outcomes

Develop a deep understanding of negotiation principles, strategies, and techniques crucial for successful deal-making.
Acquire effective communication skills to build rapport, actively listen, and persuasively convey ideas during negotiations.
Cultivate the ability to recognize and leverage favorable negotiation opportunities while addressing potential challenges.
Gain confidence in navigating complex negotiations and adapt strategies to diverse situations.
Integrate ethical considerations into negotiation practices to foster trust and cultivate long-term business relationships.

Course Outlines:
Module 1: Introduction to Negotiation

Overview of negotiation principles, strategies, and techniques
Understanding the importance of effective negotiation in deal-making

Module 2: Comprehensive Understanding of Negotiation Dynamics

Deep dive into negotiation principles crucial for successful deal-making
Analysis of negotiation strategies and their applications

Module 3: Communication Excellence in Negotiations

Acquiring effective communication skills for building rapport
Techniques for active listening and persuasively conveying ideas during negotiations

Module 4: Navigating the Complexities of Negotiations

Strategies for navigating negotiation complexities
Building confidence to achieve favorable outcomes in diverse negotiation scenarios

Module 5: Recognizing and Leveraging Opportunities

Cultivating the ability to recognize and leverage favorable negotiation opportunities
Addressing potential challenges in negotiations

Module 6: Integrating Ethical Considerations

Importance of ethical considerations in negotiation practices
Strategies for fostering trust and cultivating long-term business relationships

Pricing:
RM 1,000.00 Per Person (HRD Corp Claimable Course) + 6% SST

Kindly scan or click on the link below for your
Learning Registration.

For any enquiries, please contact us at:

UOA Academy Sdn Bhd
UOA Corporate Tower, Lobby A, Avenue 10, The Vertical
Bangsar South City, No 8 Jalan Kerinchi
59200 Kuala Lumpur, Malaysia.
Tel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517
Email: register@uoa-academy.com

https://www.surveymonkey.com/r/UOAAEX

Cancellation & Transfer

Please note that should this registration be cancelled fourteen (14) days before the day of the training, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer.
Disclaimer: UOA Academy reserves the right to make changes to the venue, date, and speaker,
including cancellation of the workshop if warranted by circumstances beyond its control.

Join Today!

ISO 14001 – Awareness Training – Environmental Management Systems (1 day)
2024-08-15
Objectives
The ISO 14001 – Awareness Training – Environmental Management Systems aims to provide participants with a foundational understanding of ISO 14001 and Environmental Management Systems (EMS). The primary objectives include familiarizing participants with the key principles, requirements, and benefits of ISO 14001. The training seeks to instill awareness of environmental management practices to facilitate compliance and contribute to sustainable business operations.
Target Audience
This training is designed for any level of professionals, executive, senior manager across various industries who seek a fundamental understanding of ISO 14001 and Environmental Management Systems. It is suitable for individuals involved in environmental stewardship, compliance, and those aspiring to enhance their knowledge of internationally recognized environmental standards.
Learning Outcomes

Develop foundational knowledge of ISO 14001 and Environmental Management Systems.
Gain understanding of core principles, requirements, and benefits of ISO 14001.
Contribute to the implementation and maintenance of effective environmental management practices.
Empower participants to integrate environmentally sustainable practices.
Enhance compliance and support the overall commitment to environmental responsibility within organizations.

Course Outlines:
Module 1: Introduction to ISO 14001 and Environmental Management Systems (EMS)

Overview of ISO 14001 and its significance in environmental management
Understanding the fundamental principles, requirements, and benefits of EMS

Module 2: Key Principles of ISO 14001

In-depth exploration of the core principles underpinning ISO 14001
Discussion on how these principles contribute to effective environmental management

Module 3: Requirements and Compliance

Comprehensive understanding of the key requirements outlined in ISO 14001
Strategies for ensuring compliance with international environmental standards

Module 4: Environmental Stewardship and Sustainable Practices

Examining the role of environmental stewardship in organizational practices
Empowering participants to integrate environmentally sustainable practices into daily operations

Module 5: Implementation and Maintenance

Practical guidance on implementing and maintaining effective environmental management practices
Best practices for continuous improvement in environmental performance

Module 6: Role of Professionals in Environmental Responsibility

Understanding the role of professionals, executives, and senior managers in environmental responsibility
Strategies for fostering a culture of environmental awareness within organizations

Pricing:
RM 1,000.00 Per Person (HRD Corp Claimable Course) + 6% SST

Kindly scan or click on the link below for your
Learning Registration.

For any enquiries, please contact us at:

UOA Academy Sdn Bhd
UOA Corporate Tower, Lobby A, Avenue 10, The Vertical
Bangsar South City, No 8 Jalan Kerinchi
59200 Kuala Lumpur, Malaysia.
Tel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517
Email: register@uoa-academy.com

https://www.surveymonkey.com/r/UOAAEX

Cancellation & Transfer

Please note that should this registration be cancelled fourteen (14) days before the day of the training, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer.
Disclaimer: UOA Academy reserves the right to make changes to the venue, date, and speaker,
including cancellation of the workshop if warranted by circumstances beyond its control.

Join Today!

Traffic Course (Traffic Control) (2 days)
2024-08-14 - 2024-08-15
Objectives
This Traffic Control course is designed to provide participants with a comprehensive understanding of traffic control principles and practices. The objectives include imparting knowledge on traffic management techniques, regulatory compliance, and safety measures. Participants will develop the skills necessary to contribute to efficient traffic flow, minimize congestion, and ensure road safety through effective traffic control strategies.
Target Audience
This course is ideal for those executives and middle management that are involved in urban planning and transportation management. It caters to professionals seeking to enhance their expertise in traffic control measures, as well as those responsible for enforcing and implementing traffic regulations.
Learning Outcomes

Gain a deep understanding of traffic control principles, regulations, and their practical application.
Develop skills for implementing effective traffic management strategies, optimizing traffic flow, and reducing congestion.
Acquire knowledge of safety measures and regulatory compliance to maintain a secure and efficient road environment.
Improve decision-making capabilities for immediate and effective interventions in various traffic control situations.
Overall enhancement of road safety and traffic management within their respective responsibilities.

Course Outlines:
Day 1:
Module 1: Introduction to Traffic Control Principles

Overview of fundamental principles and practices in traffic control.
Understanding the importance of traffic management techniques and their impact on road safety.

Module 2: Exploration of Traffic Regulations

In-depth study of local and national traffic regulations.
Strategies for effective enforcement and implementation of traffic rules.

Module 3: Traffic Simulation Exercises

Practical sessions simulating various traffic scenarios.
Application of learned principles to address dynamic traffic situations.

Module 4: Safety Measures and Best Practices

Detailed exploration of safety measures and best practices in traffic control.
Highlighting the importance of safety compliance.

Day 2:
Module 5: Decision-Making Simulation

Interactive simulation exercises for honing decision-making skills.
Immediate and effective interventions in various traffic control scenarios.

Module 6: Regulatory Compliance Strategies

Strategies for enforcing traffic regulations while maintaining public cooperation.
Addressing challenges in regulatory compliance and exploring solutions.

Module 7: Effective Communication in Traffic Control

Role-playing scenarios to enhance communication skills.
Practical application of effective communication strategies in traffic control situations.

Module 8: Contributing to Road Safety Enhancement

Role of executives and middle management in urban planning and transportation management
Overall improvement of road safety and traffic management within respective responsibilities

Pricing:
RM 1,500.00 Per Person (HRD Corp Claimable Course) + 6% SST

Kindly scan or click on the link below for your
Learning Registration.

For any enquiries, please contact us at:

UOA Academy Sdn Bhd
UOA Corporate Tower, Lobby A, Avenue 10, The Vertical
Bangsar South City, No 8 Jalan Kerinchi
59200 Kuala Lumpur, Malaysia.
Tel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517
Email: register@uoa-academy.com

https://www.surveymonkey.com/r/UOAAEX

Cancellation & Transfer

Please note that should this registration be cancelled fourteen (14) days before the day of the training, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer.
Disclaimer: UOA Academy reserves the right to make changes to the venue, date, and speaker,
including cancellation of the workshop if warranted by circumstances beyond its control.

Join Today!

Purchasing, Logistics Operations, Inventory & Supply Chain Management (2 days)
2024-08-13 - 2024-08-14
Objectives
This comprehensive training program aims to equip participants with a deep understanding of key principles and best practices in Purchasing, Logistics Operations, Inventory, and Supply Chain Management. The course intends to enhance participants’ knowledge and skills in optimizing procurement processes, streamlining logistics operations, maintaining efficient inventory systems, and strategically managing the entire supply chain. By the end of the program, participants will have the tools to contribute significantly to organizational success through effective and efficient management of these crucial business functions.
Target Audience
This course is designed for senior managers involved in Purchasing, Logistics Operations, Inventory Management, and Supply Chain roles across various industries. It is suitable for individuals seeking to broaden their expertise, enhance their decision-making capabilities, and contribute more strategically to their organizations. Whether participants are experienced professionals looking to stay updated on industry trends or individuals entering these fields, this training offers valuable insights and practical skills applicable to a wide range of job roles within the supply chain ecosystem.
Learning Outcomes

Understand procurement processes, negotiation techniques, and vendor management to ensure cost-effective and quality acquisitions.
Enhance Collaboration and Communication
Utilize Technology for Supply Chain Optimization
Strategically Manage the Supply Chain

Course Outlines:
Day 1:
Module 1: Introduction to Supply Chain Management

Overview of key principles and best practices
Importance of effective supply chain management in organizational success

Module 2: Procurement Excellence

Understanding procurement processes
Mastering negotiation techniques for cost-effective and quality-driven acquisitions
Best practices in vendor management

Module 3: Logistics Optimization

Streamlining logistics operations for efficiency
Insights into transportation, warehousing, and distribution practices
Cost reduction strategies within logistics

Module 4: Inventory Management Strategies

Techniques for maintaining optimal inventory levels
Minimizing carrying costs and implementing control systems
Balancing demand fluctuations with cost efficiency

Day 2:
Module 5: Strategic Supply Chain Management

Designing, implementing, and managing end-to-end supply chain strategies
Aligning strategies with organizational goals
Considering global factors, risk management, and sustainability in supply chain planning

Module 6: Utilizing Technology for Optimization

Exploration of technologies for supply chain management
Implementation of data analytics, artificial intelligence, and blockchain
Enhancing decision-making and overall efficiency through technology

Module 7: Enhancing Collaboration and Communication

Developing interpersonal and communication skills
Strategies for effective collaboration within and outside the organization
Building strong relationships with suppliers, partners, and stakeholders

Pricing:
RM 1,500.00 Per Person (HRD Corp Claimable Course) + 6% SST

Kindly scan or click on the link below for your
Learning Registration.

For any enquiries, please contact us at:

UOA Academy Sdn Bhd
UOA Corporate Tower, Lobby A, Avenue 10, The Vertical
Bangsar South City, No 8 Jalan Kerinchi
59200 Kuala Lumpur, Malaysia.
Tel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517
Email: register@uoa-academy.com

https://www.surveymonkey.com/r/UOAAEX

Cancellation & Transfer

Please note that should this registration be cancelled fourteen (14) days before the day of the training, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer.
Disclaimer: UOA Academy reserves the right to make changes to the venue, date, and speaker,
including cancellation of the workshop if warranted by circumstances beyond its control.

Join Today!

Managing Performance, Disciplinary & Misconduct + Domestic Inquiry (2 days)
2024-08-13 - 2024-08-14
Objectives
The “Managing Performance, Disciplinary & Misconduct + Domestic Inquiry” program is crafted to provide participants with the necessary knowledge and skills to effectively handle performance issues, disciplinary matters, and misconduct in the workplace. The primary objectives include equipping participants with the tools to manage employee performance, address disciplinary concerns, and conduct fair and legally compliant domestic inquiries. The program aims to enhance participants’ understanding of human resource management practices, fostering a workplace environment that upholds fairness, accountability, and legal compliance.
Target Audience
The Managing Performance, Disciplinary & Misconduct + Domestic Inquiry course is designed for HR professionals, managers, supervisors, and anyone involved in managing employee performance, disciplinary issues, and conducting domestic inquiries within an organization
Learning Outcomes

Understand the importance of effective performance management and disciplinary processes in maintaining a productive work environment.
Identify performance issues and assess their impact on individual and organizational goals.
Implement performance management strategies to address and improve employee performance.
Navigate legal and ethical considerations in managing performance and disciplinary matters.

Course Outlines:
Day 1:
Module 1: Introduction to Performance Management

Importance of performance management in organizational success
Setting performance expectations and standards
Performance management cycle and key components

Module 2: Performance Discussions and Feedback

Conducting effective performance discussions
Giving constructive feedback to facilitate growth and improvement
Goal setting and performance improvement plans

Module 3: Identifying Performance Issues

Recognizing signs of underperformance and performance gaps
Objective vs. subjective measures of performance
Addressing poor performance and establishing improvement plans

Module 4: Legal and Ethical Considerations in Performance Management

Understanding legal implications and compliance requirements
Ethical considerations in managing performance and disciplinary matters
Ensuring fairness, equity, and non-discrimination

Module 5: Disciplinary Process and Procedures

Understanding the disciplinary process and steps involved
Documentation and evidence gathering in disciplinary cases
Procedural fairness and natural justice principles

Day 2:
Module 6: Conducting Domestic Inquiries

Purpose and process of domestic inquiries
Gathering evidence and conducting interviews
Preparing for the inquiry and presenting the case

Module 7: Disciplinary Actions and Sanctions

Determining appropriate disciplinary actions based on misconduct severity
Progressive discipline and consistency in disciplinary decisions
Handling dismissals and termination processes

Module 8: Mitigating Risks and Creating a Positive Work Environment

Implementing preventive measures to mitigate performance and disciplinary issues
Strategies for creating a positive and supportive work environment
Providing support and coaching for employee development

Module 9: Action Planning and Next Steps

Developing an action plan to implement learned strategies and techniques
Identifying areas for improvement in performance management and disciplinary processes
Setting goals for ongoing learning and development in managing performance and disciplinary matters

Pricing:
RM 1,500.00 Per Person (HRD Corp Claimable Course) + 6% SST

Kindly scan or click on the link below for your
Learning Registration.

For any enquiries, please contact us at:

UOA Academy Sdn Bhd
UOA Corporate Tower, Lobby A, Avenue 10, The Vertical
Bangsar South City, No 8 Jalan Kerinchi
59200 Kuala Lumpur, Malaysia.
Tel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517
Email: register@uoa-academy.com

https://www.surveymonkey.com/r/UOAAEX

Cancellation & Transfer

Please note that should this registration be cancelled fourteen (14) days before the day of the training, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer.
Disclaimer: UOA Academy reserves the right to make changes to the venue, date, and speaker,
including cancellation of the workshop if warranted by circumstances beyond its control.

Join Today!

The Prevention & Handling Sexual Harassment in the Work Place (1 day)
2024-08-08
Objectives
The Prevention & Handling Sexual Harassment in the Workplace program is designed to create a safe and respectful work environment by addressing and preventing sexual harassment. The objective is to equip participants with the knowledge, skills, and tools necessary to recognize, prevent, and effectively handle incidents of sexual harassment within the workplace.
Target Audience
This program is specifically tailored for all employees within an organization, including executives, managers, and staff members. It aims to benefit individuals at all levels who play a role in fostering a culture of respect and inclusion. By addressing a broad audience, the program seeks to create a collective commitment to preventing and handling sexual harassment.
Learning Outcomes

Develop heightened awareness of workplace sexual harassment issues.
Acquire skills to recognize and prevent harassment, fostering a safe and respectful environment.
Gain proficiency in handling and reporting incidents promptly and appropriately.
Contribute to a workplace culture prioritizing dignity, inclusivity, and accountability, ensuring a safer and more harmonious environment for all.

Course Outlines:
Module 1: Heightening Awareness

Developing heightened awareness of workplace sexual harassment issues
Recognizing different forms and manifestations of sexual harassment
Creating a culture of openness and dialogue

Module 2: Recognition and Prevention Skills

Acquiring skills to recognize and prevent instances of sexual harassment
Fostering a safe and respectful work environment
Establishing proactive prevention strategies

Module 3: Proficiency in Handling Incidents

Gaining proficiency in handling and reporting incidents promptly and appropriately
Understanding organizational policies and legal requirements
Conducting effective investigations

Module 4: Creating a Respectful Workplace Culture

Contributing to a workplace culture that prioritizes dignity, inclusivity, and accountability
Strategies for promoting a safe and harmonious environment
Encouraging collective commitment to prevention

Module 5: Continuous Learning and Improvement

Strategies for continuous improvement in preventing and handling sexual harassment
Feedback mechanisms and learning from experiences
Developing personal action plans for ongoing growth

Pricing:
RM 1,000.00 Per Person (HRD Corp Claimable Course) + 6% SST

Kindly scan or click on the link below for your
Learning Registration.

For any enquiries, please contact us at:

UOA Academy Sdn Bhd
UOA Corporate Tower, Lobby A, Avenue 10, The Vertical
Bangsar South City, No 8 Jalan Kerinchi
59200 Kuala Lumpur, Malaysia.
Tel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517
Email: register@uoa-academy.com

https://www.surveymonkey.com/r/UOAAEX

Cancellation & Transfer

Please note that should this registration be cancelled fourteen (14) days before the day of the training, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer.
Disclaimer: UOA Academy reserves the right to make changes to the venue, date, and speaker,
including cancellation of the workshop if warranted by circumstances beyond its control.

Join Today!

Hazard Analysis and Critical Control Point (HACCP) (2 days)
2024-08-07 - 2024-08-08
Objectives
The Hazard Analysis and Critical Control Point (HACCP) course is designed to educate participants on systematic approaches to identify, assess, and control potential hazards in food production processes. The primary objective is to equip participants with the knowledge and skills needed to implement and manage an effective HACCP system, ensuring food safety, compliance with regulations, and the prevention of foodborne illnesses.
Target Audience
This course is specifically designed for professionals within executives, middle management, senior managers, and employees in the hospitality sector relevant to this course. It is well-suited for individuals aiming to deepen their comprehension of HACCP principles. Additionally, it is tailored for those actively engaged in the development, implementation, and upkeep of food safety management systems.
Learning Outcomes

Develop proficiency in identifying potential hazards in food production processes.
Develop proficiency in identifying potential hazards in food production processes.
Acquire skills in implementing effective control measures to mitigate identified risks.
Empower participants to contribute significantly to creating and maintaining a safe and compliant food handling environment within their professional capacities.

Course Outlines:
Day 1:
Module 1: Introduction to HACCP Principles

Examine systematic methodologies for identifying, assessing, and controlling potential hazards in food production processes.
Emphasize the critical role of HACCP in ensuring food safety, regulatory compliance, and the prevention of foodborne illnesses.

Module 2: Fundamentals of Hazard Identification

Cultivate proficiency in recognizing potential hazards at various stages of food production.
Employ case studies and practical exercises to enhance skills in hazard identification.

Module 3: Implementation of Control Measures

Develop skills in implementing effective control measures to mitigate identified risks.
Explore best practices and real-world examples illustrating successful control measures application.

Day 2:
Module 4: Establishment of an Effective HACCP System

Delve into the components and requirements of an effective HACCP system.
Provide practical guidance on the development, implementation, and maintenance of robust food safety management systems.

Module 5: Regulatory Compliance and Food Safety

Understanding the regulatory landscape and compliance requirements related to HACCP.
Strategies for ensuring alignment with food safety regulations and industry standards.

Module 6: Prevention of Foodborne Illnesses

Utilize case studies and scenarios focused on preventing foodborne illnesses through HACCP implementation.
Analyze real-world examples to underscore the pivotal role of HACCP in food safety.

Pricing:
RM 1,500.00 Per Person (HRD Corp Claimable Course) + 6% SST

Kindly scan or click on the link below for your
Learning Registration.

For any enquiries, please contact us at:

UOA Academy Sdn Bhd
UOA Corporate Tower, Lobby A, Avenue 10, The Vertical
Bangsar South City, No 8 Jalan Kerinchi
59200 Kuala Lumpur, Malaysia.
Tel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517
Email: register@uoa-academy.com

https://www.surveymonkey.com/r/UOAAEX

Cancellation & Transfer

Please note that should this registration be cancelled fourteen (14) days before the day of the training, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer.
Disclaimer: UOA Academy reserves the right to make changes to the venue, date, and speaker,
including cancellation of the workshop if warranted by circumstances beyond its control.

Join Today!

Certification Basic First Aid Training (BOFAC) + CPR Training + AED Training (2 days)
2024-08-07 - 2024-08-08
Objectives
The Certification Basic First Aid Training (BOFAC) + CPR Training + AED Training is a comprehensive 2-day course designed to equip participants with essential first aid skills, CPR techniques, and AED operation knowledge. Participants will learn how to respond effectively to emergencies, provide life-saving interventions, and manage common injuries, illnesses, and medical conditions. The course combines theoretical knowledge with hands-on practice, simulations, and role-play exercises to ensure participants develop the necessary skills and confidence to handle emergency situations.
Target Audience
The Certification Basic First Aid Training (BOFAC) + CPR Training + AED Training is specifically designed for individuals who are expected to perform first aid in their workplace. This comprehensive course is aimed at providing participants with the necessary knowledge and skills to effectively respond to medical emergencies and provide immediate care to injured or ill individuals.
Learning Outcomes

Understand the importance of basic first aid and CPR in emergency situations.
Demonstrate proficiency in providing CPR to adults, children, and infants.
Operate an Automated External Defibrillator (AED) effectively and safely.
Assess and prioritize injuries and illnesses, and provide appropriate first aid interventions.

Course Outlines:
Day 1:
Module 1: Introduction to Basic First Aid

Understanding the importance of basic first aid skills in emergency situations
Legal and ethical considerations in providing first aid
Assessing and prioritizing the severity of injuries and illnesses

Module 2: Basic Life Support (BLS) and Cardiopulmonary Resuscitation (CPR)

Overview of basic life support techniques
Proper CPR techniques for adults, children, and infants
Hands-on practice of CPR skills using mannequins

Module 3: Automated External Defibrillator (AED) Training

Introduction to AED devices and their role in cardiac emergencies
Proper operation and usage of an AED machine
Simulated scenarios to practice AED usage in different situations

Module 4: First Aid for Common Injuries and Illnesses

Managing bleeding and wounds
Treating burns, fractures, and sprains
Recognizing and responding to choking, allergic reactions, and other medical emergencies

Module 5: First Aid for Environmental Emergencies

Identifying and managing heatstroke, hypothermia, and other environmental emergencies
Understanding the importance of proper hydration and sun protection
Providing first aid for insect bites, stings, and allergic reactions

Day 2:
Module 6: First Aid for Medical Conditions

Recognizing and responding to heart attacks, strokes, and seizures
Managing diabetes-related emergencies
Administering appropriate first aid for asthma attacks and other respiratory conditions

Module 7: First Aid for Pediatric Emergencies

Specific considerations for providing first aid to infants and children
Managing common pediatric emergencies, such as fevers, seizures, and allergic reactions
Techniques for comforting and calming distressed children during first aid situations

Module 8: First Aid in Remote and Disaster Situations

Understanding the unique challenges and considerations in remote and disaster settings
Essential first aid skills for wilderness, outdoor, or remote locations
Preparing and responding to natural disasters and other large-scale emergencies

Module 9: Practical Scenarios and Role-Play Exercises

Engaging in simulated emergency scenarios to apply first aid and CPR skills
Participating in role-play exercises to practice communication and coordination during emergencies
Receiving feedback and guidance from instructors on performance and techniques

Module 10: Certification Assessment

Final assessment to evaluate participants’ understanding and application of first aid and CPR skills
Certification awarded upon successful completion of the assessment

Pricing:
RM 1,500.00 Per Person (HRD Corp Claimable Course) + 6% SST

Kindly scan or click on the link below for your
Learning Registration.

For any enquiries, please contact us at:

UOA Academy Sdn Bhd
UOA Corporate Tower, Lobby A, Avenue 10, The Vertical
Bangsar South City, No 8 Jalan Kerinchi
59200 Kuala Lumpur, Malaysia.
Tel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517
Email: register@uoa-academy.com

https://www.surveymonkey.com/r/UOAAEX

Cancellation & Transfer

Please note that should this registration be cancelled fourteen (14) days before the day of the training, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer.
Disclaimer: UOA Academy reserves the right to make changes to the venue, date, and speaker,
including cancellation of the workshop if warranted by circumstances beyond its control.

Join Today!

Project Management for Facilities Managers (2 days)
2024-07-23 - 2024-07-24
Objectives
The Project Management for Facilities Managers course is designed to equip participants with the essential skills and knowledge required to effectively plan, execute, and oversee projects within the context of facilities management. The primary objectives include providing
a comprehensive understanding of project management principles, methodologies, and tools specific to facility-related projects. Participants will learn to navigate the unique challenges of facilities management projects, such as coordinating diverse teams, optimizing resource utilization, and ensuring the seamless operation of facility services throughout the project lifecycle.
Target Audience
This course is tailored for Facilities Managers, Facility Coordinators, Project Managers involved in facility-related projects, and professionals aspiring to take on managerial roles in the facilities management domain. It caters to individuals seeking to enhance their project management skills within the specific context of facility operations. The content is relevant to professionals working in various sectors, including commercial real estate, healthcare, education, and hospitality, where effective project management is crucial for the successful operation and development of facilities.
Learning Outcomes
● Develop a comprehensive understanding of project management principles applied to facilities.
● Acquire skills to initiate projects effectively, defining scopes, setting objectives, and establishing project teams.
● Learn efficient project planning and execution, considering resource allocation, risk management, and stakeholder communication in facility management contexts.
● Gain proficiency in advanced project monitoring and control techniques to ensure projects remain on schedule and within budget.
● Equip participants to lead teams in delivering successful facility projects, enhancing overall efficiency and effectiveness in facility management practices.
Course Outlines:
Day 1:
Module 1: Introduction to Project Management in Facilities
● Overview of project management principles, methodologies, and tools
● Understanding the unique challenges of projects within facilities management
Module 2: Fundamentals of Facilities Management Projects
● Defining the role of Facilities Managers in project execution
● Coordinating diverse teams and optimizing resource utilization
Module 3: Project Initiation Skills
● Developing a comprehensive understanding of project scopes
● Setting clear objectives and establishing effective project teams
Module 4: Efficient Project Planning and Execution
● Techniques for resource allocation in facility-related projects
● Risk management strategies tailored to the context of facility management
● Stakeholder communication essentials for successful project execution
Day 2:
Module 5: Advanced Project Monitoring and Control
● Proficiency in monitoring techniques specific to facility projects
● Implementing control measures to keep projects on schedule and within budget
Module 6: Leadership in Facility Project Delivery
● Developing leadership skills for effective team management
● Strategies for leading teams in delivering successful facility projects
Module 7: Industry Insights and Best Practices
● Guest speakers sharing experiences from the facilities management industry
● Exploration of best practices for enhancing efficiency in facility management practices
Module 8: Group Projects and Collaborative Learning
● Collaborative projects simulating real facility scenarios
● Group discussions on challenges and solutions in facility project management
Pricing:
RM 1,500.00 Per Person (HRD Corp Claimable Course) + 6% SST

Kindly scan or click on the link below for your
Learning Registration.

For any enquiries, please contact us at:

UOA Academy Sdn Bhd
UOA Corporate Tower, Lobby A, Avenue 10, The Vertical
Bangsar South City, No 8 Jalan Kerinchi
59200 Kuala Lumpur, Malaysia.
Tel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517
Email: register@uoa-academy.com

https://www.surveymonkey.com/r/UOAAEX

Cancellation & Transfer

Please note that should this registration be cancelled fourteen (14) days before the day of the training, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer.
Disclaimer: UOA Academy reserves the right to make changes to the venue, date, and speaker,
including cancellation of the workshop if warranted by circumstances beyond its control.

Join Today!

Structure Fundamental Design & Construction Method (2 days)
2024-07-23 - 2024-07-24
Objectives
The “Fundamental Design & Construction Method” course aims to provide participants with a comprehensive understanding of the foundational principles and methodologies in structural design and construction. The primary objectives include equipping participants with essential knowledge in structural engineering, construction methods, and design principles. Participants will gain insights into the critical factors influencing structural integrity and safety in construction projects. The course also aims to foster an appreciation for sustainability and innovation in design and construction practices.
Target Audience
This course is tailored for professionals in the fields of civil engineering, architecture, construction management, and related disciplines. It caters to individuals seeking to deepen their knowledge of fundamental design and construction methodologies, including those
involved in planning, designing, or overseeing construction projects. The content is relevant to both early-career professionals and seasoned practitioners looking to stay abreast of the latest advancements in the field.
Learning Outcomes
● Develop a robust foundation in structural design and construction.
● Acquire a comprehensive understanding of key design principles: load analysis, material selection, and structural stability.
● Attain proficiency in diverse construction methods, prioritizing safety and efficiency.
● Critically evaluate and apply sustainable practices in design and construction for environmentally conscious projects.
● Be well-equipped to contribute to successful and resilient construction projects, integrating fundamental design principles with contemporary methodologies.
Course Outlines:
Day 1:
Module 1: Introduction to Structural Design and Construction Principles
● Overview of foundational principles in structural design and construction
● Importance of structural engineering, construction methods, and design principles
Module 2: Key Design Principles
● In-depth exploration of load analysis, material selection, and structural stability
● Illustrating critical factors influencing structural integrity and safety
Module 3: Proficiency in Construction Methods
● Comprehensive study of diverse construction methods, from traditional to modern
approaches
● Emphasis on safety and efficiency in executing construction projects
Module 4: Sustainability and Innovation in Design and Construction
● Fostering an appreciation for sustainable practices in design and construction
● Exploration of innovative approaches to enhance environmental consciousness
Module 5: Critical Factors Influencing Structural Integrity
● Analyzing factors such as external forces, materials, and design decisions
● Discussions on mitigating risks and ensuring structural safety
Day 2:
Module 6: Application of Design Principles in Project Planning
● Practical applications of design principles in the planning phase
● Group exercises and case studies to enhance application skills
Module 7: Safety and Efficiency in Construction
● Strategies for prioritizing safety and efficiency in construction methods
● Best practices and industry standards for ensuring project success
Module 8: Sustainable Practices in Project Execution
● Examination of sustainable practices applicable to design and construction
● Hands-on activities to integrate sustainability into project execution
Module 9: Integration of Design Principles with Contemporary Methodologies
● Practical guidance on integrating foundational design principles with modern methodologies
● Industry insights on staying abreast of the latest advancements in the field
Pricing:
RM 1,500.00 Per Person (HRD Corp Claimable Course) + 6% SST

Kindly scan or click on the link below for your
Learning Registration.

For any enquiries, please contact us at:

UOA Academy Sdn Bhd
UOA Corporate Tower, Lobby A, Avenue 10, The Vertical
Bangsar South City, No 8 Jalan Kerinchi
59200 Kuala Lumpur, Malaysia.
Tel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517
Email: register@uoa-academy.com

https://www.surveymonkey.com/r/UOAAEX

Cancellation & Transfer

Please note that should this registration be cancelled fourteen (14) days before the day of the training, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer.
Disclaimer: UOA Academy reserves the right to make changes to the venue, date, and speaker,
including cancellation of the workshop if warranted by circumstances beyond its control.

Join Today!

Building Operation & Maintenance Handyman (2 days) - 23 & 24 July 2024
2024-07-23 - 2024-07-24
Objectives
The Building Operation & Maintenance Handyman course is designed to provide participants with practical skills and knowledge for effective building operation and maintenance. The objective is to equip individuals with the essential competencies needed to perform a wide range of handyman tasks related to building systems, equipment, and facilities. The course aims to empower participants with the ability to contribute to the smooth operation and maintenance of buildings, ensuring functionality, safety, and efficiency.
Target Audience
This course is specifically tailored for individuals aspiring to become building operation and maintenance handymen. It is suitable for maintenance technicians, facility management staff, property managers, constructions, and individuals seeking to enter the field of building maintenance. The content is crafted to benefit participants at various levels of expertise, from beginners to those with some experience in the field.
Learning Outcomes
● Gain hands-on skills for various building operation and maintenance tasks.
● Acquire knowledge to effectively troubleshoot common issues in building systems, equipment, and facilities.
● Develop communication skills essential for effective collaboration and reporting in a handyman role.
● Improve employability in the field of building operation and maintenance through gained skills and knowledge.
● Comprehend and apply safety protocols relevant to building maintenance tasks.
Course Outlines:
Day 1:
Module 1: Fundamentals of Building Operation and Maintenance
● Understanding the importance of effective building operation and maintenance
● Overview of the course objectives and structure
● Introduction to the role of a building operation and maintenance handyman
Module 2: Handyman Tasks in Building Maintenance
● Comprehensive exploration of the wide range of tasks involved in building maintenance
● Practical demonstrations and hands-on training for various maintenance activities
● Case studies illustrating the impact of effective building maintenance
Module 3: Troubleshooting Building Systems and Equipment
● Acquiring knowledge and skills to troubleshoot common issues in building systems and equipment
● Practical exercises and simulations for effective problem-solving
● Group discussions on real-world troubleshooting scenarios
Module 4: Communication Skills for Handyman Roles
● Developing effective communication skills for collaboration and reporting
● Role-playing exercises and communication simulations
● Best practices for clear and concise reporting in a handyman role
Day 2:
Module 5: Safety Protocols in Building Maintenance
● Comprehending and applying safety protocols relevant to building maintenance tasks
● Hands-on training on safety procedures and equipment usage
● Group discussions on promoting a safe working environment
Module 6: Preventive Maintenance Practices
● Understanding the importance of preventive maintenance in building operation
● Techniques for implementing preventive maintenance practices
● Case studies showcasing successful preventive maintenance strategies
Module 7: Enhancing Employability in Building Maintenance
● Strategies for career development in the field of building operation and maintenance
● Resume building and job-seeking tips
● Guidance on advancing skills and expertise for career growth
Module 8: Interactive Workshops and Hands-on Training
● Application of learned skills in interactive workshops
● Hands-on training sessions for various building maintenance tasks
● Q&A sessions and problem-solving exercises
Pricing:
RM 1,500.00 Per Person (HRD Corp Claimable Course) + 6% SST

Kindly scan or click on the link below for your
Learning Registration.

For any enquiries, please contact us at:

UOA Academy Sdn Bhd
UOA Corporate Tower, Lobby A, Avenue 10, The Vertical
Bangsar South City, No 8 Jalan Kerinchi
59200 Kuala Lumpur, Malaysia.
Tel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517
Email: register@uoa-academy.com

https://www.surveymonkey.com/r/UOAAEX

Cancellation & Transfer

Please note that should this registration be cancelled fourteen (14) days before the day of the training, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer.
Disclaimer: UOA Academy reserves the right to make changes to the venue, date, and speaker,
including cancellation of the workshop if warranted by circumstances beyond its control.

Join Today!

LEVEL 1: Microsoft Excel (Fundamentals) (2 days)
2024-07-16 - 2024-07-17
Objectives
The Level 1 Microsoft Excel (Fundamentals) course aims to provide participants with a foundational understanding of Excel’s fundamental features and functionalities. The primary objective is to equip participants with essential skills, enabling them to navigate the Excel interface, create and format spreadsheets, perform basic calculations, and utilize key tools for data analysis. This course focuses on building a solid Excel proficiency for beginners, laying the groundwork for more advanced data manipulation and analysis in subsequent levels.
Target Audience
The target audience for this Microsoft Excel Fundamentals – Level 1 course is beginners and individuals with little to no prior experience with Excel. It is ideal for office workers, students, administrative professionals, or anyone who needs to work with data and wants to gain a fundamental understanding of Excel’s basic functionalities.
Learning Outcomes

Navigate the Excel interface confidently and efficiently.
Create, save, and manage spreadsheets and workbooks.
Format data and cells to make the spreadsheet visually appealing and organized.
Perform basic calculations using formulas and functions, such as addition, subtraction, multiplication, and division.
Develop a solid foundation in Microsoft Excel, providing a basis for further learning and more advanced Excel courses.

Course Outlines:
Day 1:
Module 1: Introduction to Microsoft Excel

Excel interface and navigation
Working with workbooks and worksheets
Basic data entry and editing techniques

Module 2: Formatting Data and Cells

Applying font styles and formatting
Adjusting cell alignments and indents
Using borders and shading
Formatting numbers and dates

Module 3: Basic Formulas and Functions

Understanding cell references (relative and absolute)
Performing arithmetic calculations
Using SUM, AVERAGE, COUNT, and other essential functions
Applying auto-fill and auto-series techniques

Module 4: Data Sorting and Filtering

Sorting data in ascending and descending order
Applying custom sorts based on specific criteria
Using AutoFilter to filter data

Day 2:
Module 5: Working with Tables

Creating and managing Excel tables
Using table features for data organization and analysis
Utilizing the “Total Row” feature to calculate summary statistics within the table
Understanding the benefits of using structured references in formulas within tables

Module 6: Data Visualization with Charts

Creating different chart types (column, bar, pie, line, etc.)
Formatting and customizing charts for better visualization
Applying chart elements like axis titles and chart titles for better context
Modifying chart types and switching rows/columns for varied chart representations

Module 7: Conditional Formatting

Applying conditional formatting to highlight data based on specific rules
Using icon sets, data bars, and color scales
Utilizing conditional formatting to identify duplicates or unique values in data
Managing and clearing conditional formatting rules as needed

Module 8: Printing and Page Setup

Previewing and adjusting print settings
Page layout and print area settings
Printing options for worksheets and workbooks

Pricing:
RM 1,500.00 Per Person (HRD Corp Claimable Course) + 6% SST

Kindly scan or click on the link below for your
Learning Registration.

For any enquiries, please contact us at:

UOA Academy Sdn Bhd
UOA Corporate Tower, Lobby A, Avenue 10, The Vertical
Bangsar South City, No 8 Jalan Kerinchi
59200 Kuala Lumpur, Malaysia.
Tel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517
Email: register@uoa-academy.com

https://www.surveymonkey.com/r/UOAAEX

Cancellation & Transfer

Please note that should this registration be cancelled fourteen (14) days before the day of the training, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer.
Disclaimer: UOA Academy reserves the right to make changes to the venue, date, and speaker,
including cancellation of the workshop if warranted by circumstances beyond its control.

Join Today!

ISO 45001 Occupational Health and Safety (OH&S) (3 days)
2024-07-15 - 2024-07-17
Objectives
The ISO 45001 Occupational Health and Safety training is designed to establish and maintain practices that prioritize the health and safety of employees and other stakeholders. The brief objectives of ISO 45001 include the establishment of a systematic approach to OH&S management, identification and mitigation of risks, compliance with applicable legal and regulatory requirements, and continuous improvement of OH&S performance.
Target Audience
The target audience for ISO 45001 includes employees at all levels, middle management, executives and indiividual seeking to enhance their commitment to employee well-being and safety. This standard is particularly relevant to companies that recognize the importance of
providing a safe and healthy work environment, reducing workplace accidents, and minimizing occupational health risks.
Learning Outcomes
● Gain a comprehensive understanding of OH&S management systems principles and requirements.
● Identify and assess occupational health and safety risks, establish effective controls, and ensure legal compliance.
● Develop skills to implement and maintain a customized and robust OH&S management system.
● Empower individuals and organizations to continuously improve OH&S performance through monitoring, evaluation, and preventive/corrective measures.
● Foster a safety culture, protect employees, and contribute to the overall well-being of the workforce.
Course Outlines:
Day 1:
Module 1: Introduction to ISO 45001
● Overview of Occupational Health and Safety (OH&S) management systems
● Importance of prioritizing employee and stakeholder health and safety
Module 2: Objectives of ISO 45001 Training
● Establishing a systematic approach to OH&S management
● Identification and mitigation of occupational health and safety risks
● Ensuring compliance with legal and regulatory requirements
● Continuous improvement of OH&S performance
Module 3: Principles and Requirements of OH&S Management Systems
● Comprehensive understanding of ISO 45001 principles
● Requirements for effective implementation and maintenance
Module 4: Risk Identification and Mitigation
● Techniques for identifying and assessing occupational health and safety risks
● Establishing effective controls to mitigate identified risks
Day 2:
Module 5: Legal Compliance
● Understanding and ensuring compliance with applicable legal and regulatory requirements
Module 6: Implementation Skills
● Developing skills to implement and maintain a customized OH&S management system
● Tailoring the system to meet organizational needs
Module 7: Continuous Improvement
● Empowering individuals and organizations to continuously improve OH&S performance
● Monitoring, evaluation, and implementation of preventive/corrective measures
Module 8: Safety Culture and Well-being
● Fostering a safety culture within the organization
● Protecting employees and contributing to the overall well-being of the workforce
Day 3:
Module 9: Emergency Response Simulation
● Conduct a realistic emergency response simulation, incorporating various OH&S scenarios.
● Evaluate participants’ ability to apply ISO 45001 principles in managing emergencies.
Module 10: Stakeholder Engagement Workshop
● Interactive workshop on effectively engaging and communicating with internal and external stakeholders.
● Role-playing exercises: Participants take on different stakeholder roles to understand diverse perspectives.
● Develop a stakeholder communication plan aligned with ISO 45001 requirements.
Module 11: Technology Integration Session
● Explore the integration of technology in OH&S management.
● Demonstration of OH&S software solutions for risk assessment, incident reporting, and compliance monitoring.
● Hands-on session: Participants navigate and use OH&S software tools.
Module 12: Industry Best Practices Forum
● Panel discussion with representatives from organizations recognized for exemplary OH&S practices.
● Extract lessons and insights for applying best practices within participants’ organizations.
Pricing:
RM 1,800.00 Per Person (HRD Corp Claimable Course) + 6% SST

Kindly scan or click on the link below for your
Learning Registration.

For any enquiries, please contact us at:

UOA Academy Sdn Bhd
UOA Corporate Tower, Lobby A, Avenue 10, The Vertical
Bangsar South City, No 8 Jalan Kerinchi
59200 Kuala Lumpur, Malaysia.
Tel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517
Email: register@uoa-academy.com

https://www.surveymonkey.com/r/UOAAEX

Cancellation & Transfer

Please note that should this registration be cancelled fourteen (14) days before the day of the training, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer.
Disclaimer: UOA Academy reserves the right to make changes to the venue, date, and speaker,
including cancellation of the workshop if warranted by circumstances beyond its control.

Join Today!

Finance for Non Finance Executives (1 day)
2024-07-10
Objectives
The objective of the Finance for Non-Finance Executives training program is to provide non-financial executives with a fundamental understanding of key financial concepts and principles. The program aims to demystify finance, enabling participants to interpret financial information, make informed decisions, and contribute effectively to their organizations’ financial success. By the end of the training, participants will possess the knowledge and confidence to engage in financial discussions and align their managerial decisions with financial objectives.
Target Audience
This training program is specifically designed for non-financial executives across various industries, including executives, leaders, and professionals who do not have a background in finance. It caters to individuals seeking to enhance their financial literacy, enabling them to navigate financial reports, contribute to budgeting discussions, and make strategic decisions that align with organizational financial goals.
Learning Outcomes
● Gain proficiency in financial terminology, principles, and statements.
● Develop skills to interpret financial reports effectively.
● Enhance decision-making skills with a positive impact on departments and organizations.
● Empower non-finance executives to actively engage in financial discussions.
● Contribute to the overall success of the organization through informed financial participation.
● Promote collaboration between financial and non-financial teams.
Course Outlines:
Module 1: Introduction to Finance for Non-Finance Executives
● Understanding the role of finance in organizational decision-making.
● Key financial concepts and terminology for non-financial professionals.
● Overview of financial management principles.
Module 2: Financial Statements and Analysis
● Interpreting and analyzing financial statements, including balance sheets, income
statements, and cash flow statements.
● Understanding financial ratios and metrics for performance evaluation.
● Assessing the financial health and profitability of an organization.
Module 3: Financial Planning and Budgeting
● The budgeting process: planning, preparation, and monitoring.
● Developing and managing budgets effectively.
● Using budgets as a tool for performance evaluation and control.
Module 4: Financial Decision-Making
● Evaluating investment projects and capital budgeting techniques.
● Understanding the time value of money and discounted cash flow analysis.
● Making financial decisions based on financial data and analysis.
Module 5: Financial Risk Management
● Identifying and managing financial risks within the organization.
● Understanding the concept of risk and return in financial decision-making.
● Implementing risk mitigation strategies.
Module 6: Financial Communication and Terminology
● Effective communication with finance professionals.
● Understanding financial terminology and concepts.
● Presenting financial information in a clear and concise manner.
Pricing:
RM 1,000.00 Per Person (HRD Corp Claimable Course) + 6% SST

Kindly scan or click on the link below for your
Learning Registration.

For any enquiries, please contact us at:

UOA Academy Sdn Bhd
UOA Corporate Tower, Lobby A, Avenue 10, The Vertical
Bangsar South City, No 8 Jalan Kerinchi
59200 Kuala Lumpur, Malaysia.
Tel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517
Email: register@uoa-academy.com

https://www.surveymonkey.com/r/UOAAEX

Cancellation & Transfer

Please note that should this registration be cancelled fourteen (14) days before the day of the training, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer.
Disclaimer: UOA Academy reserves the right to make changes to the venue, date, and speaker,
including cancellation of the workshop if warranted by circumstances beyond its control.

Join Today!

Strategic & Budgeting (2 days)
2024-07-09 - 2024-07-10
Objectives
The objective of the Strategic & Budgeting training program is designed to equip participants with essential knowledge and skills to develop and implement strategic budgeting processes within their organizations. The program aims to provide insights into the alignment of strategic goals with budgetary planning, fostering a holistic understanding of the relationship between strategic decision-making and financial management.
Target Audience
This training program is tailored for professionals across various industries, including executives, finance managers, budget analysts, and strategic planners. It caters to individuals seeking to enhance their proficiency in integrating strategic thinking with budgetary processes, enabling them to contribute effectively to the financial success and sustainability of their organizations.
Learning Outcomes
● Attain in-depth knowledge of strategic budgeting intricacies.
● Acquire skills to align organizational goals with budgetary planning.
● Ensure the creation of a strategic and sustainable financial framework.
● Empower participants to make informed financial decisions.
● Develop skills in optimizing resource allocation effectively.
● Contribute to the overall success and competitiveness of organizations.
● Implement strategic budgeting practices for organizational benefit.
Course Outlines:
Day 1:
Module 1: Introduction to Strategic Budgeting
● Overview of the importance of strategic budgeting in organizational success.
● Understanding the relationship between strategic decision-making and financial management.
Module 2: Strategic Thinking and Financial Integration
● Developing skills to integrate strategic thinking with budgetary processes.
● Case studies highlighting successful alignment of strategic goals with budget planning.
Module 3: Target Audience and Industry Application
● Identification of the target audience: executives, finance managers, budget analysts, and strategic planners.
● Customization of strategic thinking and budgetary processes for various industries.
Module 4: In-Depth Understanding of Strategic Budgeting
● Attaining in-depth knowledge of intricacies involved in strategic budgeting.
● Practical exercises and scenarios to enhance understanding.
Module 5: Aligning Organizational Goals with Budgetary Planning
● Acquiring skills to align organizational goals with the budgetary planning process.
● Strategies for effective goal alignment within budget constraints.
Day 2:
Module 6: Creating a Strategic and Sustainable Financial Framework
● Ensuring the development of a strategic and sustainable financial framework.
● Best practices for creating a financial framework that supports long-term organizational goals.
Module 7: Empowering Informed Financial Decisions
● Empowering participants to make informed financial decisions.
● Case analyses and simulations for practical application of financial decision-making skills.
Module 8: Optimizing Resource Allocation
● Developing skills to optimize resource allocation effectively.
● Strategies for efficient resource allocation within the budgetary framework.
Module 9: Contributing to Organizational Success
● Understanding the role of strategic budgeting in contributing to overall organizational success.
● Case studies showcasing the impact of effective strategic budgeting on competitiveness.
Module 10: Implementation of Strategic Budgeting Practices
● Implementation strategies for incorporating strategic budgeting practices.
● Actionable steps for organizational benefit through strategic budgeting.
Pricing:
RM 1,500.00 Per Person (HRD Corp Claimable Course) + 6% SST

Kindly scan or click on the link below for your
Learning Registration.

For any enquiries, please contact us at:

UOA Academy Sdn Bhd
UOA Corporate Tower, Lobby A, Avenue 10, The Vertical
Bangsar South City, No 8 Jalan Kerinchi
59200 Kuala Lumpur, Malaysia.
Tel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517
Email: register@uoa-academy.com

https://www.surveymonkey.com/r/UOAAEX

Cancellation & Transfer

Please note that should this registration be cancelled fourteen (14) days before the day of the training, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer.
Disclaimer: UOA Academy reserves the right to make changes to the venue, date, and speaker,
including cancellation of the workshop if warranted by circumstances beyond its control.

Join Today!

Utilization of Equipment with Safety Protocol (2 days)
2024-07-09 - 2024-07-10
Objectives
The objective of the Utilization of Equipment with Safety Protocol training program is to provide participants with comprehensive knowledge and practical skills to ensure the safe and efficient use of equipment in various industries. The program aims to instill a deep
understanding of safety protocols, emphasizing their importance in equipment operation, and to promote a culture of responsible and secure usage within the workplace.
Target Audience
This training program is specifically tailored for individuals working across diverse industries, including executive, technicians, engineers, and any personnel involved in utilizing equipment. It caters to those who seek to enhance their proficiency in equipment operation while prioritizing safety, ultimately contributing to a safer working environment.
Learning Outcomes
● Develop a keen understanding of safety protocols linked to equipment utilization.
● Acquire hands-on skills to effectively apply safety protocols in daily operations, minimizing accident risks.
● Ensure a safe and secure working environment through the application of learned safety measures.
● Empower participants to actively promote and adhere to safety measures.
● Foster a workplace culture centered on responsibility and well-being.
Course Outlines:
Day 1:
Module 1: Introduction to Equipment Safety
● Overview of the importance of safety in equipment utilization.
● Case studies illustrating the consequences of neglecting safety protocols.
Module 2: Understanding Safety Protocols
● In-depth exploration of safety protocols associated with equipment operation.
● Emphasizing the significance of adherence to safety guidelines.
Module 3: Target Audience and Industry Application
● Identification of the target audience: executives, technicians, engineers, and personnel involved in equipment utilization.
● Customization of safety practices for diverse industries.
Module 4: Ensuring a Safe Working Environment
● Strategies to ensure a secure working environment through the consistent application of safety measures.
● Best practices for creating a safety-conscious workplace.
Day 2:
Module 5: Fostering a Culture of Responsibility
● Insights into fostering a workplace culture centered on responsibility and well-being.
● Developing habits and attitudes that contribute to a safer working environment.
Module 6: Empowering Participants for Safety Advocacy
● Empowering participants to actively promote and adhere to safety measures.
● Techniques for effective communication and advocacy within the workplace.
Module 7: Safety Leadership
● Developing leadership skills in promoting and maintaining safety standards.
● Encouraging a top-down commitment to safety within the organization.
Pricing:
RM 1,500.00 Per Person (HRD Corp Claimable Course) + 6% SST

Kindly scan or click on the link below for your
Learning Registration.

For any enquiries, please contact us at:

UOA Academy Sdn Bhd
UOA Corporate Tower, Lobby A, Avenue 10, The Vertical
Bangsar South City, No 8 Jalan Kerinchi
59200 Kuala Lumpur, Malaysia.
Tel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517
Email: register@uoa-academy.com

https://www.surveymonkey.com/r/UOAAEX

Cancellation & Transfer

Please note that should this registration be cancelled fourteen (14) days before the day of the training, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer.
Disclaimer: UOA Academy reserves the right to make changes to the venue, date, and speaker,
including cancellation of the workshop if warranted by circumstances beyond its control.

Join Today!

Microsoft Word Excellence (1 day)
2024-07-09
Objectives
The Microsoft Word Excellence program is designed to equip participants with advanced skills and proficiency in utilizing Microsoft Word. The primary objectives include enhancing document creation efficiency, mastering advanced formatting features, and enabling
participants to leverage the full spectrum of Word’s capabilities. The program is designed to empower participants to create professional, well-structured documents, and streamline their workflow through the optimal use of Microsoft Word’s extensive features.
Target Audience
This training is tailored for professionals, office administrators, executives, senior managers, and anyone seeking to enhance their proficiency in Microsoft Word. It caters to individuals at various skill levels, from beginners aiming to build foundational knowledge to advanced users looking to unlock the full potential of Microsoft Word for document creation and formatting.
Learning Outcomes
● Achieve mastery in advanced document creation, formatting, and editing techniques.
● Effectively utilize templates for efficient document creation.
● Acquire time-saving shortcuts for enhanced productivity.
● Explore advanced formatting options for professional document presentation.
● Optimize Microsoft Word usage to enhance overall productivity and document creation capabilities.
Course Outlines:
Module 1: Advanced Document Creation
● Mastery in advanced document creation techniques.
● Effective use of templates for efficient document creation.
Module 2: Advanced Formatting Techniques
● Achieving proficiency in advanced formatting options.
● Exploring advanced formatting for professional document presentation.
Module 3: Collaboration and Efficiency
● Seamless collaboration on shared documents.
● Acquiring time-saving shortcuts for enhanced productivity.
Module 4: Practical Application and Mastery
● Practical application of advanced Word features.
● Mastery in utilizing the full spectrum of Microsoft Word capabilities.
Module 5: Integrating Multimedia and Hyperlinks
● Embedding multimedia elements for dynamic documents.
● Incorporating hyperlinks for interactive content.
Module 6: Advanced Editing and Proofreading
● Utilizing advanced editing tools for precision.
● Implementing effective proofreading techniques.
Pricing:
RM 1,000.00 Per Person (HRD Corp Claimable Course) + 6% SST

Kindly scan or click on the link below for your
Learning Registration.

For any enquiries, please contact us at:

UOA Academy Sdn Bhd
UOA Corporate Tower, Lobby A, Avenue 10, The Vertical
Bangsar South City, No 8 Jalan Kerinchi
59200 Kuala Lumpur, Malaysia.
Tel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517
Email: register@uoa-academy.com

https://www.surveymonkey.com/r/UOAAEX

Cancellation & Transfer

Please note that should this registration be cancelled fourteen (14) days before the day of the training, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer.
Disclaimer: UOA Academy reserves the right to make changes to the venue, date, and speaker,
including cancellation of the workshop if warranted by circumstances beyond its control.

Join Today!

Streamlining Administrative Operations with Construction Recruiters: Elevating Construction Company Productivity (2 days)
2024-07-02 - 2024-07-03
Objectives
The objective of the Streamlining Administrative Operations with Construction Recruiters training program is to empower construction companies with the knowledge and tools needed to optimize their administrative operations through effective recruitment strategies. Participants will gain insights into the role of construction recruiters in enhancing overall productivity and efficiency within the organization.
Target Audience
This training program is specifically designed for professionals in the construction industry, including HR managers, project managers, and senior managers involved in recruitment processes. It caters to those seeking to leverage construction recruiters as strategic partners in streamlining administrative operations and improving the overall effectiveness of their construction projects.
Learning Outcomes

Gain insights into how construction recruiters contribute to streamlined administrative operations.
Learn to identify and recruit skilled personnel effectively, reducing administrative bottlenecks.
Develop recruitment strategies aligned with the company’s goals.
Foster a more productive and streamlined construction workflow.
Equip participants to elevate their company’s productivity through strategic and efficient administrative operations.

Course Outlines:
Day 1:
Module 1: Introduction to Administrative Optimization

Overview of the importance of administrative operations in construction.
Understanding the need for streamlining processes for enhanced productivity.

Module 2: The Role of Construction Recruiters

Exploring the pivotal role of construction recruiters in administrative efficiency.
Case studies highlighting successful collaboration between recruiters and construction companies.

Module 3: Target Audience and Industry Application

Identifying the target audience: HR managers, project managers, and senior managers.
Customization of recruitment strategies for the construction industry.

Module 4: Efficient Personnel Identification and Recruitment

Techniques for identifying and recruiting skilled personnel.
Practical exercises to reduce administrative bottlenecks in the recruitment process.

Day 2:
Module 5: Goal-Aligned Recruitment Strategies

Developing recruitment strategies aligned with the company’s overarching goals.
Case analyses of successful goal-oriented recruitment initiatives.

Module 6: Productivity Enhancement in Construction Workflow

Strategies for fostering a more productive and streamlined construction workflow.
Best practices for integrating recruitment efforts seamlessly into project operations.

Module 7: Empowering Participants

Equipping participants with the knowledge and tools to elevate company productivity.
Actionable steps for strategic and efficient administrative operations.

Pricing:
RM 1,500.00 Per Person (HRD Corp Claimable Course) + 6% SST

Kindly scan or click on the link below for your
Learning Registration.

For any enquiries, please contact us at:

UOA Academy Sdn Bhd
UOA Corporate Tower, Lobby A, Avenue 10, The Vertical
Bangsar South City, No 8 Jalan Kerinchi
59200 Kuala Lumpur, Malaysia.
Tel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517
Email: register@uoa-academy.com

https://www.surveymonkey.com/r/UOAAEX

Cancellation & Transfer

Please note that should this registration be cancelled fourteen (14) days before the day of the training, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer.
Disclaimer: UOA Academy reserves the right to make changes to the venue, date, and speaker,
including cancellation of the workshop if warranted by circumstances beyond its control.

Join Today!

Integrated Reporting
2024-06-26 - 2024-06-27
Objectives
The Integrated Reporting program is designed to equip participants with a comprehensive understanding of integrated reporting principles and practices. The primary objectives include providing participants with the knowledge to develop and implement integrated reporting frameworks, aligning financial, environmental, social, and governance (ESG) factors. The program seeks to foster skills in communicating an organization’s value creation story through integrated reporting, emphasizing transparency, accountability, and stakeholder engagement.
Target Audience
This training is tailored for those middle management, sustainability officers, executives, and individuals involved in financial reporting and sustainability initiatives. It caters to those seeking to deepen their understanding of integrated reporting, from beginners aiming to build foundational knowledge to experienced professionals looking to enhance their skills in aligning financial and ESG reporting. The program is suitable for participants in various industries, promoting integrated reporting practices for organizational transparency and responsible business practices.
Learning Outcomes

Participants will acquire the necessary skills to create integrated reports that communicate the organization’s value creation story effectively.
Participants will enhance their ability to engage with stakeholders by effectively conveying the integrated narrative of financial and sustainability aspects.
Upon completion, participants will be well-prepared to navigate the evolving landscape of corporate reporting, aligning financial and sustainability narratives.
The program emphasizes achieving a holistic stakeholder understanding through integrated reporting, ensuring a well-rounded perspective.
Participants will be prepared for informed decision-making, leveraging integrated reports to guide strategic and sustainable organizational choices.

Course Outlines:
Day 1:
Module 1: Introduction to Integrated Reporting

Overview of Integrated Reporting Principles
Importance of Aligning Financial and ESG Factors
Evolution of Corporate Reporting Landscape

Module 2: Integrated Reporting Frameworks

Understanding Integrated Reporting Frameworks
Practical Application of Frameworks
Aligning Financial, Environmental, Social, and Governance (ESG) Factors

Module 3: Developing Integrated Reports

Skills for Creating Effective Integrated Reports
Communication Strategies for Value Creation Story
Transparency and Accountability in Reporting

Module 4: Stakeholder Engagement

Importance of Stakeholder Engagement
Effective Communication of Integrated Narrative
Building Transparency and Trust

Day 2:
Module 5: Navigating Corporate Reporting Landscape

Adapting to Evolving Reporting Standards
Addressing Challenges in Integrated Reporting

Module 6: Achieving Holistic Stakeholder Understanding

Strategies for Comprehensive Stakeholder Engagement
Integrating Financial and ESG Narratives for Holistic Perspective
Measuring Impact and Outcomes

Module 7: Informed Decision-Making

Leveraging Integrated Reports for Decision Support
Incorporating Reports in Strategic Planning
Guiding Sustainable Organizational Choices

Pricing:
RM 1,500.00 Per Person (HRD Corp Claimable Course) + 6% SST

Kindly scan or click on the link below for your
Learning Registration.

For any enquiries, please contact us at:

UOA Academy Sdn Bhd
UOA Corporate Tower, Lobby A, Avenue 10, The Vertical
Bangsar South City, No 8 Jalan Kerinchi
59200 Kuala Lumpur, Malaysia.
Tel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517
Email: register@uoa-academy.com

https://www.surveymonkey.com/r/UOAAEX

Cancellation & Transfer

Please note that should this registration be cancelled fourteen (14) days before the day of the training, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer.
Disclaimer: UOA Academy reserves the right to make changes to the venue, date, and speaker,
including cancellation of the workshop if warranted by circumstances beyond its control.

Join Today!

Electrical Fundamental Design Knowledge (2 days)
2024-06-26 - 2024-06-27
Objectives
The objectives of the Electrical Fundamental Design Knowledge program are to provide participants with a foundational understanding of key principles and concepts in electrical design. The program aims to impart essential skills for designing electrical systems, components, and structures. Participants will gain proficiency in utilizing design tools, interpreting engineering drawings, and applying industry standards. The overarching goal is to equip individuals with the knowledge and capabilities necessary to contribute effectively to electrical design projects.
Target Audience
This training is tailored for electrical engineers, design professionals, project managers, and individuals aspiring to enter the field of electrical design. It caters to those seeking a comprehensive introduction to the fundamentals of electrical design, including the principles governing the creation of robust and efficient electrical systems. The program is suitable for individuals at various stages of their careers, from beginners to those looking to reinforce their existing knowledge.
Learning Outcomes

Acquire robust understanding of fundamental principles in electrical design.
Master interpretation of complex engineering drawings with precision.
Develop problem-solving skills for addressing challenges and optimizing solutions.
Enhance communication skills for efficient collaboration in electrical engineering contexts.
Be well-prepared to actively contribute to successful electrical design projects.

Course Outlines:
Day 1:
Module 1: Introduction to Electrical Design

Overview of key principles and concepts.
Importance of electrical design in various industries.
Historical perspective and evolution of electrical design.

Module 2: Fundamental Elements in Electrical Systems

Understanding electrical components and their functions.
Principles governing the creation of efficient electrical systems.
Industry standards for electrical design.

Module 3: Design Tools and Technologies

Utilizing modern design tools for electrical engineering.
Introduction to computer-aided design (CAD) in electrical design.
Hands-on training with relevant design software.

Module 4: Interpreting Engineering Drawings

Mastering the interpretation of complex electrical engineering drawings.
Practical exercises in reading and understanding schematics.
Ensuring precision in translating drawings to practical designs.

Day 2:
Module 5: Problem-Solving in Electrical Design

Identifying challenges in electrical design projects.
Strategies for effective problem-solving in design processes.

Module 6: Communication Skills for Electrical Engineers

Enhancing written and verbal communication in electrical engineering contexts.
Collaborative communication within design teams.
Client and stakeholder communication for project success.

Module 7: Contributing to Successful Electrical Design Projects

Integrating knowledge and skills into practical project scenarios.
Team-based projects and collaborative design exercises.
Best practices for contributing effectively to electrical design projects.

Module 8: Capstone Project

Applying acquired knowledge and skills to a comprehensive design project.
Presenting and defending the design choices.
Feedback and evaluation for continuous improvement.

Pricing:
RM 1,500.00 Per Person (HRD Corp Claimable Course) + 6% SST

Kindly scan or click on the link below for your
Learning Registration.

For any enquiries, please contact us at:

UOA Academy Sdn Bhd
UOA Corporate Tower, Lobby A, Avenue 10, The Vertical
Bangsar South City, No 8 Jalan Kerinchi
59200 Kuala Lumpur, Malaysia.
Tel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517
Email: register@uoa-academy.com

https://www.surveymonkey.com/r/UOAAEX

Cancellation & Transfer

Please note that should this registration be cancelled fourteen (14) days before the day of the training, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer.
Disclaimer: UOA Academy reserves the right to make changes to the venue, date, and speaker,
including cancellation of the workshop if warranted by circumstances beyond its control.

Join Today!

Commissioning and Testing (2 days)
2024-06-26 - 2024-06-27
Objectives
The Commissioning and Testing program is designed to equip participants with the knowledge and skills required for effective commissioning and testing processes in engineering projects. The primary objectives include providing participants with a deep understanding of commissioning methodologies, testing procedures, and quality assurance practices. The program seeks to impart practical skills for planning, executing, and documenting commissioning and testing activities, ensuring project success and compliance with industry standards.
Target Audience
This training is tailored for engineers, project managers, executives, and individuals involved in the commissioning and testing phases of engineering projects. It caters to those seeking a comprehensive introduction to commissioning and testing processes, from beginners to experienced practitioners looking to enhance their expertise. The program is suitable for professionals working in various industries, including construction, manufacturing, and infrastructure development.
Learning Outcomes

Participants will acquire advanced expertise in commissioning and testing processes.
Gain the skills to plan and execute commissioning activities with precision.
Learn to conduct comprehensive testing procedures for accurate project evaluation.
Ensure quality assurance is maintained throughout engineering projects.
The program aims to sharpen problem-solving skills in the context of commissioning and testing.

Course Outlines:
Day 1:
Module 1: Introduction to Commissioning

Overview of commissioning in engineering projects
Importance of effective commissioning
Key principles and methodologies

Module 2: Commissioning Planning and Execution

Planning commissioning activities
Execution strategies for optimal results
Documenting commissioning processes

Module 3: Testing Procedures

Thorough exploration of testing methodologies
Practical application of testing procedures
Evaluation and interpretation of test results

Module 4: Quality Assurance Practices

Importance of quality assurance in commissioning and testing
Implementing quality standards and compliance
Continuous improvement in quality assurance

Day 2:
Module 5: Skills Development: Problem-solving and Critical Thinking

Enhancing problem-solving abilities in commissioning and testing
Developing critical thinking skills for effective decision-making

Module 6: Industry Standards and Compliance

Understanding and adhering to industry standards
Regulatory requirements in commissioning and testing
Ensuring compliance for successful project outcomes

Module 7: Documentation and Reporting

Importance of thorough documentation in commissioning and testing
Creating comprehensive reports
Communication of results to stakeholders

Module 8: Project Contributions and Collaboration

Team collaboration in commissioning and testing
Individual and collective contributions to project success
Building a collaborative and results-driven team

Pricing:
RM 1,500.00 Per Person (HRD Corp Claimable Course) + 6% SST

Kindly scan or click on the link below for your
Learning Registration.

For any enquiries, please contact us at:

UOA Academy Sdn Bhd
UOA Corporate Tower, Lobby A, Avenue 10, The Vertical
Bangsar South City, No 8 Jalan Kerinchi
59200 Kuala Lumpur, Malaysia.
Tel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517
Email: register@uoa-academy.com

https://www.surveymonkey.com/r/UOAAEX

Cancellation & Transfer

Please note that should this registration be cancelled fourteen (14) days before the day of the training, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer.
Disclaimer: UOA Academy reserves the right to make changes to the venue, date, and speaker,
including cancellation of the workshop if warranted by circumstances beyond its control.

Join Today!

LEVEL 2: Microsoft Excel (Intermediate) (2 days)
2024-06-19 - 2024-06-20
Objectives
The Level 2: Microsoft Excel (Intermediate) program aims to provide participants with an in-depth understanding of intermediate Excel functionalities. The primary objectives include advancing participants’ proficiency in data analysis, enhancing spreadsheet management skills, and introducing them to more complex features of Microsoft Excel. Emphasis is placed on practical application, enabling participants to use Excel as a powerful tool for data manipulation, analysis, and visualization in professional settings.
Target Audience
This training is designed for individuals with a basic understanding of Microsoft Excel or those who have completed a beginner-level course. It caters to professionals, analysts, managers, and anyone looking to elevate their Excel skills to an intermediate level. The program is suitable for participants at various career stages, providing valuable insights and hands-on experience to enhance their spreadsheet capabilities.
Learning Outcomes

Acquire advanced skills in data organization, analysis, and visualization.
Learn to manage larger datasets and create dynamic reports.
Utilize Excel’s powerful features for enhanced productivity.
Empower participants to leverage Excel as a strategic tool for decision-making and data-driven insights in professional roles.

Course Outlines:

Day 1:
Module 1: Introduction to Excel 2016 Interface

Starting Excel
The Excel Interface
Changing Excel’s View
Working with Existing Workbook

Module 2: Working with Microsoft Excel 2016

Creating Workbooks
Saving Workbooks
Input Basic Data
Using Data Types
Cutting, Copying and Pasting Data
Editing Workbook’s Properties

Module 3: Using Basic Formulas

Building Basic Formulas
Using Cell References
Using Cell Ranges

Module 4: Formatting Cells and Ranges

Inserting and Deleting Cells
Manually Formatting Cell Contents
Using Format Painter
Paste Special Options
Formatting Cells with Styles
Hyperlink Data

Day 2:
Module 5: Formatting Worksheets

Working with Rows and Columns
Using Themes
Modifying Worksheet’s Appearance
Inserting Headers and Footers

Module 6: Adding Pictures and Shapes to a Worksheet

Inserting Pictures
Adding Shapes and WordArt
Deleting, Copying and Moving Graphics
Formatting Graphics
Using SmartArt Graphics

Module 7: Printing Worksheets

Preparing a Document for Printing
Printing with Backstage

Pricing:
RM 1,500.00 Per Person (HRD Corp Claimable Course) + 6% SST

Kindly scan or click on the link below for your
Learning Registration.

For any enquiries, please contact us at:

UOA Academy Sdn Bhd
UOA Corporate Tower, Lobby A, Avenue 10, The Vertical
Bangsar South City, No 8 Jalan Kerinchi
59200 Kuala Lumpur, Malaysia.
Tel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517
Email: register@uoa-academy.com

https://www.surveymonkey.com/r/UOAAEX

Cancellation & Transfer

Please note that should this registration be cancelled fourteen (14) days before the day of the training, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer.
Disclaimer: UOA Academy reserves the right to make changes to the venue, date, and speaker,
including cancellation of the workshop if warranted by circumstances beyond its control.

Join Today!

Electrical Operation & Maintenance for Building Services (2 days)
2024-06-19 - 2024-06-20
Objectives
The objectives of the Electrical Operation & Maintenance for Building Services program are to equip participants with comprehensive knowledge and skills in the electrical operation and maintenance of building services. The program aims to provide a deep understanding of electrical systems within building services, focusing on effective operation, routine maintenance, and troubleshooting. Participants will gain proficiency in ensuring electrical safety, optimizing system performance, and contributing to the overall efficiency of building services.
Target Audience
This training is designed for building managers, facility maintenance personnel, electrical technicians, and professionals responsible for the operation and maintenance of electrical systems within building services. It caters to individuals seeking practical insights into electrical systems, from beginners to experienced practitioners looking to enhance their skills in building services maintenance. The program is suitable for those working in various building types, including commercial, residential, and industrial facilities.
Learning Outcomes

Develop advanced knowledge in electrical operation and maintenance for building services.
Acquire skills in routine inspection, troubleshooting, and preventive maintenance of electrical systems.
Enhance the ability to ensure electrical safety and identify potential issues.
Apply effective solutions for optimal performance of electrical systems.
Contribute to the smooth operation of diverse building service environments.

Course Outlines:
Day 1:
Module 1: Overview of Building Electrical Systems

Understanding the Components and Architecture of Building Electrical Systems
Overview of Electrical Distribution and Wiring in Building Services

Module 2: Routine Inspection and Maintenance

Importance of Routine Inspection in Building Electrical Systems
Developing Skills for Effective Preventive Maintenance

Module 3: Troubleshooting Techniques

Techniques for Identifying and Diagnosing Electrical Issues
Strategies for Efficient Troubleshooting in Building Electrical Systems

Module 4: Electrical Safety Measures

Ensuring Electrical Safety in Building Services
Implementing Safety Protocols and Procedures

Day 2:
Module 5: Optimizing Electrical System Performance

Strategies for Optimizing the Performance of Electrical Systems
Enhancing Efficiency in Building Electrical Operations

Module 6: Regulatory Compliance in Building Electrical Systems

Understanding and Adhering to Regulatory Standards
Compliance Measures for Building Electrical Systems

Module 7: Emerging Technologies in Building Electrical Systems

Exploration of Emerging Technologies in Electrical Operation for Building Services
Adapting to Technological Advances for Enhanced Performance

Module 8: Sustainability and Energy Efficiency

Implementing Sustainable Practices in Electrical Operation and Maintenance
Strategies for Enhancing Energy Efficiency in Building Electrical Systems

Pricing:
RM 1,500.00 Per Person (HRD Corp Claimable Course) + 6% SST

Kindly scan or click on the link below for your
Learning Registration.

For any enquiries, please contact us at:

UOA Academy Sdn Bhd
UOA Corporate Tower, Lobby A, Avenue 10, The Vertical
Bangsar South City, No 8 Jalan Kerinchi
59200 Kuala Lumpur, Malaysia.
Tel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517
Email: register@uoa-academy.com

https://www.surveymonkey.com/r/UOAAEX

Cancellation & Transfer

Please note that should this registration be cancelled fourteen (14) days before the day of the training, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer.
Disclaimer: UOA Academy reserves the right to make changes to the venue, date, and speaker,
including cancellation of the workshop if warranted by circumstances beyond its control.

Join Today!

Strategy Essentials for Project Managers (2 days)
2024-06-19 - 2024-06-20
Objectives
The Strategy Essentials for Project Managers course is designed to equip project managers with essential strategic skills and knowledge to excel in their roles. The objective is to provide participants with a comprehensive understanding of strategic management principles, enabling them to effectively plan, execute, and oversee projects aligned with organizational goals. The program aims to empower project managers to navigate complex challenges, make informed decisions, and contribute strategically to the overall success of their projects and the organization.
Target Audience
This program is specifically tailored for project managers, team leaders, and middle management responsible for project execution and delivery. It is suitable for individuals at various levels of project management experience, from entry-level to seasoned project managers. The content is crafted to address the unique challenges and responsibilities faced by project managers, ensuring that participants acquire the necessary strategic skills to enhance their project management capabilities.
Learning Outcomes

Gain insights into aligning project objectives with organizational strategies for overall business success.
Develop proficiency in risk management to navigate complexities in projects.
Enhance leadership abilities by leading projects with a strategic mindset.
Develop the capability to foster adaptability and innovation in project management.

Course Outlines:

Day 1:
Module 1: Introduction to Strategic Project Management

Understanding the significance of strategic management in project roles
Overview of course objectives and structure
Aligning individual project goals with organizational strategies

Module 2: Comprehensive Understanding of Strategic Principles

Developing a solid foundation in strategic management principles
Ensuring projects are aligned with organizational goals
Case studies on successful strategic project management

Module 3: Strategic Planning for Project Execution

Acquiring skills in strategic planning for effective project execution
Tools and techniques for aligning project plans with organizational strategies
Hands-on exercises and real-world applications

Module 4: Proficiency in Risk Management

Developing proficiency in risk management for navigating project complexities
Identifying, assessing, and mitigating project risks
Case studies on risk management in successful projects

Day 2:
Module 5: Leadership with a Strategic Mindset

Enhancing leadership abilities by leading projects with a strategic mindset
Strategies for effective decision-making in project management
Practical approaches to leading teams strategically

Module 6: Fostering Adaptability and Innovation

Developing the capability to foster adaptability and innovation in project management
Encouraging a culture of innovation within project teams
Case studies on innovative project management approaches

Module 7: Interactive Workshops and Case Studies

Applying learned concepts in interactive workshops
Analyzing real-world case studies for strategic project management
Group discussions and problem-solving exercises

Module 8: Continuous Improvement Strategies

Strategies for continuous improvement in strategic project management
Feedback mechanisms and learning from project experiences
Developing personal action plans for ongoing growth

Pricing:
RM 1,500.00 Per Person (HRD Corp Claimable Course) + 6% SST

Kindly scan or click on the link below for your
Learning Registration.

For any enquiries, please contact us at:

UOA Academy Sdn Bhd
UOA Corporate Tower, Lobby A, Avenue 10, The Vertical
Bangsar South City, No 8 Jalan Kerinchi
59200 Kuala Lumpur, Malaysia.
Tel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517
Email: register@uoa-academy.com

https://www.surveymonkey.com/r/UOAAEX

Cancellation & Transfer

Please note that should this registration be cancelled fourteen (14) days before the day of the training, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer.
Disclaimer: UOA Academy reserves the right to make changes to the venue, date, and speaker,
including cancellation of the workshop if warranted by circumstances beyond its control.

Join Today!

Becoming an Influential & Engaging Speaker (1 day)
2024-06-13
Objectives
The Becoming an Influential & Engaging Speaker program is designed to equip participants with the essential skills to become compelling and impactful communicators. The primary objectives include enhancing public speaking proficiency, developing engaging presentation techniques, and fostering the ability to influence and captivate diverse audiences. The program seeks to empower participants to command attention, convey ideas persuasively, and leave a lasting impression through effective and influential communication.
Target Audience
This training is designed for senior managers, leaders, public speakers, and anyone seeking to elevate their communication and presentation skills. It caters to individuals at various skill levels, from beginners looking to build foundational speaking abilities to experienced speakers aiming to refine and enhance their influence in diverse speaking engagements.
Learning Outcomes

Develop skills for captivating audiences through engaging and influential communication.
Master effective public speaking techniques, encompassing body language, voice modulation, and audience interaction.
Instill confidence to express ideas persuasively in diverse speaking scenarios.
Handle various speaking engagements with assurance and professionalism.
Leave a lasting impact on the audience, becoming an influential and engaging speaker.
Excel in a variety of professional and public speaking settings.

Course Outlines:
Module 1: Mastering Public Speaking Techniques

Body Language Mastery for Effective Communication
Voice Modulation and Tone Techniques
Engaging Audience Interaction Strategies

Module 2: Crafting Engaging Presentations

Structuring Compelling Content
Effective Use of Visual Aids
Incorporating Storytelling for Impact

Module 3: Influencing and Captivating Diverse Audiences

Adapting Communication Styles to Different Audiences
Strategies for Handling Challenging Q&A Sessions

Module 4: Leaving a Lasting Impression

Techniques for Memorable Closings
Building a Personal Brand as a Speaker

Module 5: Professionalism in Various Speaking Engagements

Navigating Professional and Formal Settings
Excelling in Informal and Interactive Environments

Module 6: Final Presentation and Evaluation

Delivering a Final Presentation with Peer and Instructor Evaluation

Pricing:
RM 1,000.00 Per Person (HRD Corp Claimable Course) + 6% SST

Kindly scan or click on the link below for your
Learning Registration.

For any enquiries, please contact us at:

UOA Academy Sdn Bhd
UOA Corporate Tower, Lobby A, Avenue 10, The Vertical
Bangsar South City, No 8 Jalan Kerinchi
59200 Kuala Lumpur, Malaysia.
Tel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517
Email: register@uoa-academy.com

https://www.surveymonkey.com/r/UOAAEX

Cancellation & Transfer

Please note that should this registration be cancelled fourteen (14) days before the day of the training, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer.
Disclaimer: UOA Academy reserves the right to make changes to the venue, date, and speaker,
including cancellation of the workshop if warranted by circumstances beyond its control.

Join Today!

Architecture & Interior Design Fundamental Design Knowledge (2 days)
2024-06-11 - 2024-06-12
Objectives
The Architecture & Interior Design Fundamental Design Knowledge program is designed to provide participants with a foundational understanding of design principles in the fields of architecture and interior design. The primary objectives include imparting essential design knowledge, fostering creativity, and enhancing participants’ ability to apply design concepts in architectural and interior spaces. Emphasis is placed on developing a comprehensive understanding of the fundamental elements that contribute to effective design in both architectural and interior design contexts.
Target Audience
This training is tailored for individuals aspiring to enter or currently engaged in the fields of architecture and interior design. It caters to beginners seeking a fundamental understanding of design principles as well as professionals looking to reinforce and expand their design knowledge. The program is suitable for architects, interior designers, senior managers, and enthusiasts passionate about creating aesthetically pleasing and functional spaces.
Learning Outcomes

Gain a comprehensive understanding of fundamental design principles.
Develop skills in spatial composition, colour theory, and material selection.
Acquire the ability to conceptualize and communicate design ideas effectively.
Contribute to the creation of visually appealing and well-designed spaces.
Approach design challenges with innovation and creativity.
Cultivate an enhanced aesthetic sensibility in design decisions.

Course Outlines:
Day 1:
Module 1: Introduction to Design Principles

Understanding the Significance of Design in Architecture and Interior Design
Exploring the Fundamental Elements of Design

Module 2: Spatial Composition in Design

Principles of Spatial Composition
Applying Spatial Composition in Architectural and Interior Design

Module 3: Colour Theory in Design

Fundamentals of Color Theory
Integrating Color Theory in Architectural and Interior Design Projects

Module 4: Material Selection in Design

Key Considerations for Material Selection
Practical Application of Materials in Design

Day 2:
Module 5: Conceptualization and Communication Skills

Developing Conceptualization Skills for Design Ideas
Effective Communication of Design Concepts

Module 6: Applying Design Concepts in Projects

Practical Application of Design Principles in Architectural and Interior Design Projects
Case Studies on Successful Design Implementation

Module 7: Fostering Creativity in Design

Techniques for Fostering Creativity in Architectural and Interior Design
Creative Approaches to Design Challenges

Module 8: Aesthetic Sensibility in Design Decisions

Cultivating an Enhanced Aesthetic Sensibility
Making Aesthetic-Driven Design Decisions

Pricing:
RM 1,500.00 Per Person (HRD Corp Claimable Course) + 6% SST

Kindly scan or click on the link below for your
Learning Registration.

For any enquiries, please contact us at:

UOA Academy Sdn Bhd
UOA Corporate Tower, Lobby A, Avenue 10, The Vertical
Bangsar South City, No 8 Jalan Kerinchi
59200 Kuala Lumpur, Malaysia.
Tel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517
Email: register@uoa-academy.com

https://www.surveymonkey.com/r/UOAAEX

Cancellation & Transfer

Please note that should this registration be cancelled fourteen (14) days before the day of the training, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer.
Disclaimer: UOA Academy reserves the right to make changes to the venue, date, and speaker,
including cancellation of the workshop if warranted by circumstances beyond its control.

Join Today!

Hazard Identification, Risk Assessment and Risk Control (HIRARC) Training Course (2 days)
2024-06-02 - 2024-06-03
Objectives
The Hazard Identification, Risk Assessment, and Risk Control (HIRARC) Training Course is designed to equip participants with the essential knowledge and skills to systematically identify, assess, and control hazards in the workplace. The course is designed to instill a comprehensive understanding of HIRARC principles, fostering a proactive safety culture within organizations.
Target Audience
This training course is tailored for individuals across various industries, including but not limited to safety officers, supervisors, managers, and middle management that are involved in health and safety responsibilities. It caters to professionals seeking to enhance their proficiency in hazard identification, risk assessment, and risk control, ultimately contributing to a safer working environment.
Learning Outcomes
● Thorough understanding of HIRARC methodology.
● Proficiency in identifying workplace hazards and conducting risk assessments.
● Implementation of practical risk control measures.
● Development of clear safety communication skills.
● Active contribution to robust safety management systems.
● Empowerment to minimize risks and foster a safer work environment.
Course Outlines:
Day 1:
Module 1: Introduction to HIRARC Principles
● Overview and importance of Hazard Identification, Risk Assessment, and Risk Control.
● Principles of fostering a proactive safety culture.
Module 2: HIRARC Methodology
● In-depth exploration and practical application exercises.
● Case studies illustrating successful HIRARC implementation.
Module 3: Target Audience and Industry Application
● Identification of target audience and customization for diverse industries.
● Practical scenarios and discussions for industry-specific application.
Module 4: Proficiency in Hazard Identification and Risk Assessment
● Techniques for identifying workplace hazards.
● Step-by-step guide to conducting effective risk assessments.
Day 2:
Module 5: Practical Risk Control Measures
● Implementation strategies and real-world simulations.
● Showcasing successful risk control practices through case studies.
Module 6: Safety Communication Skills
● Importance of clear safety communication.
● Developing effective communication strategies.
Module 7: Contribution to Safety Management Systems
● Active contribution to robust safety management systems.
● Integration of HIRARC principles into organizational safety frameworks.
Module 8: Empowerment for a Safer Work Environment
● Strategies for minimizing risks in the workplace.
● Fostering a culture of safety empowerment.
Pricing:
RM 1,500.00 Per Person (HRD Corp Claimable Course) + 6% SST

Kindly scan or click on the link below for your
Learning Registration.

For any enquiries, please contact us at:

UOA Academy Sdn Bhd
UOA Corporate Tower, Lobby A, Avenue 10, The Vertical
Bangsar South City, No 8 Jalan Kerinchi
59200 Kuala Lumpur, Malaysia.
Tel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517
Email: register@uoa-academy.com

https://www.surveymonkey.com/r/UOAAEX

Cancellation & Transfer

Please note that should this registration be cancelled fourteen (14) days before the day of the training, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer.
Disclaimer: UOA Academy reserves the right to make changes to the venue, date, and speaker,
including cancellation of the workshop if warranted by circumstances beyond its control.

Join Today!

ISO 9001 Quality Management System
2024-05-28 - 2024-05-29
Objectives
The “ISO 9001 Quality Management System” program is designed to provide participants with a comprehensive understanding of the ISO 9001 standard and the principles of quality management. The objectives include imparting the knowledge and skills necessary for implementing and maintaining an effective Quality Management System (QMS) based on ISO 9001. Participants will gain insights into quality management principles, process improvement methodologies, and the requirements of ISO 9001. The program aims to empower individuals to contribute to organizational excellence by aligning their processes with international quality standards.
Target Audience
This training is tailored for professionals across various industries, including quality managers, auditors, compliance officers, and individuals involved in the design, implementation, and improvement of Quality Management Systems. It caters to those seeking a practical understanding of ISO 9001 and is suitable for individuals at different career stages, from beginners aiming to grasp the basics to experienced practitioners looking to enhance their knowledge and skills in quality management.
Learning Outcomes

Gain in-depth knowledge of the ISO 9001 standard and its application to Quality Management Systems.
Acquire skills for designing, implementing, and maintaining a robust QMS in alignment with ISO 9001 requirements.
Develop expertise in conducting internal audits, ensuring compliance with ISO 9001, and fostering a culture of continuous improvement.
Instill a quality-focused mindset to contribute effectively to organizational success through adherence to international quality standards

Course Outlines:
Day 1:
Module 1: Introduction to ISO 9001 and Quality Principles

Significance of ISO 9001
Overview of Quality Management Principles
Aligning Processes with International Quality Standards

Module 2: ISO 9001 Requirements and Insights

In-Depth Analysis of ISO 9001 Requirements
Grasping Quality Management Principles
Skills Advancement for Practitioners

Module 3: Designing and Implementing a Robust QMS

Skills for Designing a Robust QMS
Implementation Aligned with ISO 9001
Continuous Improvement Methodologies

Day 2:
Module 4: Internal Audits and Compliance

Proficiency in Internal Audits
Ensuring ISO 9001 Compliance

Module 5: Cultivating a Quality-Focused Mindset

Instilling a Quality-Focused Mindset
Contributing to Organizational Success

Module 6: Tailored Approaches for Career Stages

Basics for Beginners
Advanced Skills for Experienced Practitioners
Customized Learning Paths for Varied Career Stages

Module 7: Continuous Improvement in Quality Management

Feedback Mechanisms for Improvement

Monitoring and Adapting to Evolving Quality Standards

Module 8: Integration of ISO 9001 in Decision-Making

Applying ISO 9001 in Decision-Making Processes
Contribution to Safety, Compliance, and Project Management Decisions
Fostering a Culture of Quality Management

Pricing:
RM 1,500.00 Per Person (HRD Corp Claimable Course) + 6% SST

Kindly scan or click on the link below for your
Learning Registration.

For any enquiries, please contact us at:

UOA Academy Sdn Bhd
UOA Corporate Tower, Lobby A, Avenue 10, The Vertical
Bangsar South City, No 8 Jalan Kerinchi
59200 Kuala Lumpur, Malaysia.
Tel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517
Email: register@uoa-academy.com

https://www.surveymonkey.com/r/UOAAEX

Cancellation & Transfer

Please note that should this registration be cancelled fourteen (14) days before the day of the training, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer.
Disclaimer: UOA Academy reserves the right to make changes to the venue, date, and speaker,
including cancellation of the workshop if warranted by circumstances beyond its control.

Join Today!

Word of Mouth Marketing: How to Effectively Use It? (2 days)
2024-05-28 - 2024-05-29
Objectives
The objective of the “Word of Mouth Marketing: How to Effectively Use It?” course is to equip participants with the knowledge and skills needed to harness the power of word-of-mouth marketing for business success. The workshop aims to provide a comprehensive understanding of the principles and strategies behind successful word-of-mouth marketing campaigns. Participants will gain insights into leveraging customer recommendations, social influence, and online platforms to create a positive and organic buzz around their products or services.
Target Audience
This workshop is designed for business owners, marketing professionals, executives, middle management, and anyone seeking to enhance their marketing strategies. It caters to individuals across various industries who want to tap into the potential of word-of-mouth marketing to boost brand awareness, credibility, and customer acquisition. The content is tailored to benefit participants at different levels of marketing expertise, from beginners to seasoned professionals.
Learning Outcomes

Learn strategies for encouraging and managing positive word-of-mouth referrals both offline and online.
Gain insights into the mechanics of word-of-mouth marketing and its influence on consumer behavior.
Acquire practical skills in leveraging social networks, customer testimonials, and online reviews to enhance brand presence.
Empower participants to create a network of brand advocates.
Enhance customer loyalty through effective word-of-mouth marketing practices.
Drive business growth organically by leveraging the power of positive word-of-mouth marketing.

Course Outlines:
Day 1:
Module 1: Introduction to Word-of-Mouth Marketing

Understanding the significance of word-of-mouth in contemporary marketing
Overview of course objectives and structure
Real-world examples of successful word-of-mouth marketing campaigns

Module 2: Principles and Strategies

Comprehensive understanding of the principles behind effective word-of-mouth marketing
Strategies for creating positive buzz around products or services
Case studies on successful word-of-mouth campaigns

Module 3: Leveraging Customer Recommendations

Techniques for encouraging and managing positive word-of-mouth referrals
Offline and online approaches to maximize customer recommendations
Building customer trust and loyalty through recommendations

Module 4: Social Influence and Online Platforms

Insights into the impact of social influence on word-of-mouth marketing
Utilizing online platforms to amplify brand presence
Strategies for creating shareable content and engaging online communities

Day 2:
Module 5: Practical Skills in Brand Amplification

Acquiring practical skills in leveraging social networks for brand amplification
Utilizing customer testimonials effectively
Managing online reviews and feedback for positive brand perception

Module 6: Building a Network of Brand Advocates

Empowering participants to create a network of enthusiastic brand advocates
Strategies for fostering customer loyalty through advocacy programs
Encouraging user-generated content and testimonials

Module 7: Enhancing Customer Loyalty

Implementing effective word-of-mouth practices to enhance customer loyalty
Creating memorable and shareable customer experiences
Strategies for turning satisfied customers into loyal advocates

Module 8: Organic Business Growth

Leveraging the organic power of positive word-of-mouth marketing for business growth
Measurement and analytics for assessing the impact of word-of-mouth efforts
Continuous improvement strategies for sustained success

Pricing:
RM 1,500.00 Per Person (HRD Corp Claimable Course) + 6% SST

Kindly scan or click on the link below for your
Learning Registration.

For any enquiries, please contact us at:

UOA Academy Sdn Bhd
UOA Corporate Tower, Lobby A, Avenue 10, The Vertical
Bangsar South City, No 8 Jalan Kerinchi
59200 Kuala Lumpur, Malaysia.
Tel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517
Email: register@uoa-academy.com

https://www.surveymonkey.com/r/UOAAEX

Cancellation & Transfer

Please note that should this registration be cancelled fourteen (14) days before the day of the training, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer.
Disclaimer: UOA Academy reserves the right to make changes to the venue, date, and speaker,
including cancellation of the workshop if warranted by circumstances beyond its control.

Join Today!
