BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//UOA Academy - ECPv6.15.20//NONSGML v1.0//EN
CALSCALE:GREGORIAN
METHOD:PUBLISH
X-WR-CALNAME:UOA Academy
X-ORIGINAL-URL:https://uoa-academy.com
X-WR-CALDESC:Events for UOA Academy
REFRESH-INTERVAL;VALUE=DURATION:PT1H
X-Robots-Tag:noindex
X-PUBLISHED-TTL:PT1H
BEGIN:VTIMEZONE
TZID:Asia/Kuala_Lumpur
BEGIN:STANDARD
TZOFFSETFROM:+0800
TZOFFSETTO:+0800
TZNAME:+08
DTSTART:20230101T000000
END:STANDARD
END:VTIMEZONE
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240424
DTEND;VALUE=DATE:20240426
DTSTAMP:20260428T023153
CREATED:20240109T031435Z
LAST-MODIFIED:20240109T031858Z
UID:11098-1713916800-1714089599@uoa-academy.com
SUMMARY:Creating a Checklist Assessment to Boost Safety and Security (2 days)
DESCRIPTION:Objectives \nThe Creating a Checklist Assessment to Boost Safety and Security course is designed to equip participants with the essential skills and knowledge to develop effective checklist assessments tailored for enhancing safety and security measures. The objective is to empower individuals to create comprehensive checklists that contribute to the identification\, prevention\, and mitigation of potential safety and security risks within various environments. \nTarget Audience \nThis course is specifically designed for safety officers\, security personnel\, senior managers\, and individuals responsible for ensuring the safety and security of premises. It is suitable for professionals seeking to enhance their skills in checklist assessment development to bolster safety protocols. The content is crafted to benefit participants at different levels of expertise\, from entry-level to experienced professionals. \nLearning Outcomes  \n\nDevelop proficiency in crafting effective checklist assessments for safety and security purposes.\nIdentify and prioritize potential risks\, ensuring a comprehensive approach to safety measures.\nUnderstand the importance of regular assessment and updates to checklists to adapt to evolving security needs.\nContribute significantly to creating a safer and more secure environment through applied skills in checklist assessment development.\n\nCourse Outlines:\n \nDay 1: \nModule 1: Fundamental knowledge of Checklist Assessments \n\nUnderstanding the role of checklist assessments in safety and security.\nOverview of key concepts and principles in checklist development.\n\nModule 2: Crafting Effective Checklist Assessments \n\nDeveloping proficiency in creating comprehensive checklists.\nIdentifying and prioritizing potential risks to enhance safety measures.\n\nModule 3: Practical Application and Case Studies \n\nApplying learned skills to real-world scenarios.\nAnalyzing case studies for effective checklist development.\n\nDay 2: \nModule 4: Importance of Regular Assessment and Updates \n\nUnderstanding the dynamic nature of security needs.\nImplementing regular assessment and updates for ongoing effectiveness.\n\nModule 5: Contribution to a Safer and More Secure Environment \n\nEmpowering individuals to contribute significantly to safety and security.\nShowcasing the impact of applied skills in checklist assessment development.\n\nModule 6: Excellence in Checklist Assessment Development \n\nInvestigating industry-leading practices and standards for optimal checklist development.\nIntegration of feedback mechanisms to enhance the quality of checklist assessments.\nEmphasizing a commitment to continuous improvement in the refinement of checklist processes.\n\nPricing:\nRM 1\,500.00 Per Person (HRD Corp Claimable Course) + 6% SST\n \nKindly scan or click on the link below for your \nLearning Registration.\n \nFor any enquiries\, please contact us at:\n \nUOA Academy Sdn Bhd\nUOA Corporate Tower\, Lobby A\, Avenue 10\, The Vertical\nBangsar South City\, No 8 Jalan Kerinchi\n59200 Kuala Lumpur\, Malaysia.\nTel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517\nEmail: register@uoa-academy.com\n \n\nhttps://www.surveymonkey.com/r/UOAAEX\n \nCancellation & Transfer\n\nPlease note that should this registration be cancelled fourteen (14) days before the day of the training\, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training\, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally\, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer. \nDisclaimer: UOA Academy reserves the right to make changes to the venue\, date\, and speaker\,\nincluding cancellation of the workshop if warranted by circumstances beyond its control. \n\n  \n\n  \nJoin Today! \n 
URL:https://uoa-academy.com/events/creating-a-checklist-assessment-to-boost-safety-and-security/
ATTACH;FMTTYPE=image/png:https://uoa-academy.com/wp-content/uploads/2024/01/Creating-a-Checklist-Assessment-to-Boost-Safety-and-Security.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240424
DTEND;VALUE=DATE:20240425
DTSTAMP:20260428T023153
CREATED:20240109T040248Z
LAST-MODIFIED:20240321T024024Z
UID:11107-1713916800-1714003199@uoa-academy.com
SUMMARY:QLASSIC Awareness Course 1
DESCRIPTION:Objectives \nThe QLASSIC Awareness Course is designed to provide participants with a comprehensive understanding of the Quality Assessment System in Construction (QLASSIC). The objective is to equip individuals with the knowledge and awareness necessary to comprehend the key principles\, criteria\, and assessment methods of QLASSIC. The course aims to empower participants to contribute to the enhancement of construction quality through adherence to QLASSIC standards. \nTarget Audience \nThis course is specifically tailored for professionals in the construction industry\, including project managers\, site engineers\, construction\, middle management\, and anyone involved in construction project management. It is suitable for individuals seeking to enhance their knowledge of QLASSIC and contribute to the implementation of quality standards in construction projects. The content is crafted to benefit participants at various levels of expertise\, from those new to the industry to experienced professionals. \nLearning Outcomes  \n\nGain in-depth knowledge of the QLASSIC framework\, covering principles\, criteria\, and assessment methods.\nDevelop practical skills to apply QLASSIC standards effectively in construction projects\, ensuring the delivery of high-quality work.\nAcquire the ability to identify and address common issues related to construction quality\, fostering excellence in project execution.\nEmpower participants to actively contribute to the improvement of construction quality within their respective projects.\nEnable individuals to successfully implement QLASSIC standards\, enhancing overall project quality and success.\n\nCourse Outlines: \nDay 1: \nModule 1: Introduction to QLASSIC \n\nOverview of Quality Assessment System in Construction (QLASSIC)\nKey principles and philosophy behind QLASSIC\n\nModule 2: Understanding QLASSIC Framework \n\nIn-depth exploration of QLASSIC framework\nExamination of principles\, criteria\, and assessment methods\n\nModule 3: Application of QLASSIC Standards \n\nDeveloping practical skills for applying QLASSIC standards\nEnsuring effective implementation in construction projects\n\nDay 2: \nModule 4: Addressing Common Quality Issues \n\nIdentification and analysis of common issues in construction quality\nStrategies for addressing and resolving quality challenges\n\nModule 5: Empowering Project Contributors \n\nStrategies to actively contribute to the improvement of construction quality\nEncouraging a culture of excellence in project execution\n\nModule 6: Successful Implementation of QLASSIC \n\nProficiency in successfully implementing QLASSIC standards\nEnhancing overall project quality and ensuring success\n\nPricing:\nRM 1\,500.00 Per Person (HRD Corp Claimable Course) + 6% SST\n \nKindly scan or click on the link below for your \nLearning Registration.\n \nFor any enquiries\, please contact us at:\n \nUOA Academy Sdn Bhd\nUOA Corporate Tower\, Lobby A\, Avenue 10\, The Vertical\nBangsar South City\, No 8 Jalan Kerinchi\n59200 Kuala Lumpur\, Malaysia.\nTel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517\nEmail: register@uoa-academy.com\n \n\nhttps://www.surveymonkey.com/r/UOAAEX\n \nCancellation & Transfer\n\nPlease note that should this registration be cancelled fourteen (14) days before the day of the training\, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training\, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally\, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer. \nDisclaimer: UOA Academy reserves the right to make changes to the venue\, date\, and speaker\,\nincluding cancellation of the workshop if warranted by circumstances beyond its control. \n\n  \n\n  \nJoin Today! \n 
URL:https://uoa-academy.com/events/qlassic-awareness-course/
ATTACH;FMTTYPE=image/png:https://uoa-academy.com/wp-content/uploads/2024/01/QLASSIC-Awareness-Course.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240416
DTEND;VALUE=DATE:20240418
DTSTAMP:20260428T023153
CREATED:20240109T030254Z
LAST-MODIFIED:20240109T030254Z
UID:11094-1713225600-1713398399@uoa-academy.com
SUMMARY:Conceptual Design & Preliminary Estimate (2 days)
DESCRIPTION:Objectives \nThe Conceptual Design & Preliminary Estimate course is designed to equip participants with the essential knowledge and skills required for effective conceptual design in project development. The workshop aims to provide a comprehensive understanding of the conceptual design process and the integration of preliminary estimating techniques. Participants will learn how to create preliminary project designs\, estimate costs accurately at early project stages\, and make informed decisions to ensure successful project outcomes. \nTarget Audience \nThis workshop is designed for architects\, project managers\, engineers\, construction professionals\, and individuals involved in project development and planning. It caters to professionals seeking to enhance their conceptual design skills and proficiency in generating accurate preliminary estimates. The content is crafted to benefit participants at various levels of expertise\, from entry-level professionals to experienced practitioners. \nLearning Outcomes  \n\nGain effective skills for conceptualizing and designing projects from the early stages.\nLearn to seamlessly integrate preliminary estimating techniques into the design process.\nDevelop the ability to provide accurate cost estimates for projects in their initial phases.\nUnderstand how to make critical decisions based on conceptual designs and preliminary estimates.\nEmpower participants to contribute to successful project planning\, ensuring feasibility\, cost-effectiveness\, and alignment with project goals. \n\nCourse Outlines: \nDay 1: \nModule 1: Introduction to Conceptual Design \n\nUnderstanding the significance of conceptual design in project development\nOverview of the course objectives and structure\nReal-world examples highlighting the impact of effective conceptual design\n\nModule 2: Conceptual Design Process \n\nComprehensive understanding of the steps involved in the conceptual design process\nPractical exercises to enhance skills in conceptualizing project ideas\nCase studies demonstrating successful conceptual design implementation\n\nModule 3: Preliminary Estimating Techniques \n\nExploration of various preliminary estimating techniques\nIntegration of estimating practices into the conceptual design phase\nHands-on exercises for applying preliminary estimating techniques\n\nModule 4: Creating Preliminary Project Designs \n\nPractical guidance on creating preliminary designs for projects\nConsiderations for aesthetics\, functionality\, and feasibility\nGroup activities to apply conceptual design principles in real-world scenarios\n\nDay 2: \nModule 5: Accurate Cost Estimation \n\nTechniques for accurately estimating costs in the early stages of project development\nFactors influencing cost estimates and methods for mitigation\nCase studies illustrating the importance of accurate preliminary cost estimation\n\nModule 6: Decision-Making Based on Conceptual Designs \n\nUnderstanding how to make critical decisions based on conceptual designs\nBalancing design considerations\, costs\, and project objectives\nGroup discussions and case studies on effective decision-making in project development\n\nModule 7: Empowering Successful Project Planning \n\nEmpowering participants to contribute to successful project planning\nEnsuring feasibility\, cost-effectiveness\, and alignment with project goals\nDeveloping a strategic mindset for successful project outcomes\n\n\nPricing:\nRM 1\,500.00 Per Person (HRD Corp Claimable Course) + 6% SST\n \nKindly scan or click on the link below for your \nLearning Registration.\n \nFor any enquiries\, please contact us at:\n \nUOA Academy Sdn Bhd\nUOA Corporate Tower\, Lobby A\, Avenue 10\, The Vertical\nBangsar South City\, No 8 Jalan Kerinchi\n59200 Kuala Lumpur\, Malaysia.\nTel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517\nEmail: register@uoa-academy.com\n \n\nhttps://www.surveymonkey.com/r/UOAAEX\n \nCancellation & Transfer\n\nPlease note that should this registration be cancelled fourteen (14) days before the day of the training\, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training\, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally\, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer. \nDisclaimer: UOA Academy reserves the right to make changes to the venue\, date\, and speaker\,\nincluding cancellation of the workshop if warranted by circumstances beyond its control. \n\n  \n\n  \nJoin Today!
URL:https://uoa-academy.com/events/conceptual-design-preliminary-estimate/
ATTACH;FMTTYPE=image/png:https://uoa-academy.com/wp-content/uploads/2024/01/Conceptual-Design-Preliminary-Estimate.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240416
DTEND;VALUE=DATE:20240418
DTSTAMP:20260428T023153
CREATED:20240109T024342Z
LAST-MODIFIED:20240109T024342Z
UID:11091-1713225600-1713398399@uoa-academy.com
SUMMARY:Building Operation & Maintenance Handyman (2 days)
DESCRIPTION:Objectives \nThe Building Operation & Maintenance Handyman course is designed to provide participants with practical skills and knowledge for effective building operation and maintenance. The objective is to equip individuals with the essential competencies needed to perform a wide range of handyman tasks related to building systems\, equipment\, and facilities. The course aims to empower participants with the ability to contribute to the smooth operation and maintenance of buildings\, ensuring functionality\, safety\, and efficiency. \nTarget Audience \nThis course is specifically tailored for individuals aspiring to become building operation and maintenance handymen. It is suitable for maintenance technicians\, facility management staff\, property managers\, constructions\, and individuals seeking to enter the field of building maintenance. The content is crafted to benefit participants at various levels of expertise\, from beginners to those with some experience in the field. \nLearning Outcomes  \n\nGain hands-on skills for various building operation and maintenance tasks.\nAcquire knowledge to effectively troubleshoot common issues in building systems\, equipment\, and facilities.\nDevelop communication skills essential for effective collaboration and reporting in a handyman role.\nImprove employability in the field of building operation and maintenance through gained skills and knowledge.\nComprehend and apply safety protocols relevant to building maintenance tasks.\n\n\nCourse Outlines: \nDay 1: \nModule 1: Fundamentals of Building Operation and Maintenance \n\nUnderstanding the importance of effective building operation and maintenance\nOverview of the course objectives and structure\nIntroduction to the role of a building operation and maintenance handyman\n\nModule 2: Handyman Tasks in Building Maintenance \n\nComprehensive exploration of the wide range of tasks involved in building maintenance\nPractical demonstrations and hands-on training for various maintenance activities\nCase studies illustrating the impact of effective building maintenance\n\nModule 3: Troubleshooting Building Systems and Equipment \n\nAcquiring knowledge and skills to troubleshoot common issues in building systems and equipment\nPractical exercises and simulations for effective problem-solving\nGroup discussions on real-world troubleshooting scenarios\n\nModule 4: Communication Skills for Handyman Roles \n\nDeveloping effective communication skills for collaboration and reporting\nRole-playing exercises and communication simulations\nBest practices for clear and concise reporting in a handyman role\n\nDay 2: \nModule 5: Safety Protocols in Building Maintenance \n\nComprehending and applying safety protocols relevant to building maintenance tasks\nHands-on training on safety procedures and equipment usage\nGroup discussions on promoting a safe working environment\n\nModule 6: Preventive Maintenance Practices \n\nUnderstanding the importance of preventive maintenance in building operation\nTechniques for implementing preventive maintenance practices\nCase studies showcasing successful preventive maintenance strategies\n\nModule 7: Enhancing Employability in Building Maintenance  \n\nStrategies for career development in the field of building operation and maintenance\nResume building and job-seeking tips\nGuidance on advancing skills and expertise for career growth\n\nModule 8: Interactive Workshops and Hands-on Training \n\nApplication of learned skills in interactive workshops\nHands-on training sessions for various building maintenance tasks\nQ&A sessions and problem-solving exercises\n\n\nPricing:\nRM 1\,500.00 Per Person (HRD Corp Claimable Course) + 6% SST\n \nKindly scan or click on the link below for your \nLearning Registration.\n \nFor any enquiries\, please contact us at:\n \nUOA Academy Sdn Bhd\nUOA Corporate Tower\, Lobby A\, Avenue 10\, The Vertical\nBangsar South City\, No 8 Jalan Kerinchi\n59200 Kuala Lumpur\, Malaysia.\nTel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517\nEmail: register@uoa-academy.com\n \n\nhttps://www.surveymonkey.com/r/UOAAEX\n \nCancellation & Transfer\n\nPlease note that should this registration be cancelled fourteen (14) days before the day of the training\, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training\, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally\, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer. \nDisclaimer: UOA Academy reserves the right to make changes to the venue\, date\, and speaker\,\nincluding cancellation of the workshop if warranted by circumstances beyond its control. \n\n  \n\n  \nJoin Today!
URL:https://uoa-academy.com/events/building-operation-maintenance-handyman/
ATTACH;FMTTYPE=image/png:https://uoa-academy.com/wp-content/uploads/2024/01/Building-Operation-Maintenance-Handyman.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240416
DTEND;VALUE=DATE:20240418
DTSTAMP:20260428T023153
CREATED:20240109T035111Z
LAST-MODIFIED:20240109T035525Z
UID:11104-1713225600-1713398399@uoa-academy.com
SUMMARY:Patrol Effectively for Maximum Security (2 days)
DESCRIPTION:Objectives \nThe Patrol Effectively for Maximum Security course is designed to equip security professionals with the essential skills and knowledge to conduct effective patrols for maximum security. The objective is to provide comprehensive training that enhances the capabilities of security personnel in patrolling techniques\, threat identification\, and emergency response. The course aims to empower participants to contribute significantly to maintaining a secure environment through proactive and strategic patrolling practices. \nTarget Audience \nThis course is specifically tailored for security guards\, senior managers\, safety department and individuals responsible for ensuring the safety and security of various premises. It is suitable for security personnel at different levels of experience\, from entry-level guards to seasoned professionals. The content is crafted to address the unique challenges and responsibilities faced by security professionals engaged in patrolling activities. \nLearning Outcomes  \n\nGain practical skills for conducting thorough and effective security patrols.\nAcquire the ability to respond swiftly and decisively to emergencies.\nUnderstand the importance of situational awareness in patrolling activities.\nEmpower security professionals to contribute to a safer and more secure environment.\nContribute to the improvement of the overall security posture in patrolled areas.\n\nCourse Outlines: \nDay 1: \nModule 1: Introduction to Effective Patrolling \n\nUnderstanding the importance of effective patrols for maximum security\nOverview of the course objectives and structure\nIntroduction to the role of security professionals in maintaining a secure environment\n\nModule 2: Patrolling Techniques and Strategies \n\nComprehensive exploration of patrolling techniques and strategies\nPractical demonstrations and hands-on training for effective security patrols\nCase studies illustrating the impact of proactive and strategic patrolling practices\n\nModule 3: Threat Identification and Emergency Response \n\nDeveloping expertise in identifying potential threats during patrols\nAcquiring the ability to respond swiftly and decisively to emergencies\nSimulation exercises for real-world threat scenarios and emergency situations\n\nModule 4: Importance of Situational Awareness \n\nUnderstanding the crucial role of situational awareness in patrolling activities\nPractical exercises and simulations for enhancing situational awareness\nGroup discussions on the significance of being alert and observant during patrols\n\nDay 2: \nModule 5: Communication and Collaboration in Patrolling \n\nEnhancing skills in effective communication and collaboration during patrols\nRole-playing exercises and communication simulations\nBest practices for coordinating with team members and relevant authorities\n\nModule 6: Empowering Security Professionals \n\nEmpowering security professionals with the skills and knowledge for effective patrolling\nStrategies for proactive and strategic patrolling practices\nBuilding confidence and leadership skills in security personnel\n\nModule 7: Contributing to a Safer Environment \n\nUnderstanding the broader impact of effective patrolling on safety and security\nCase studies showcasing successful contributions to a safer environment\nGroup discussions on the role of security professionals in community safety\n\nModule 8: Improving Overall Security Posture \n\nStrategies for contributing to the improvement of the overall security posture in patrolled areas\nImplementing preventive measures and continuous improvement initiatives\nGraduation ceremony and distribution of certificates\n\nPricing:\nRM 1\,500.00 Per Person (HRD Corp Claimable Course) + 6% SST\n \nKindly scan or click on the link below for your \nLearning Registration.\n \nFor any enquiries\, please contact us at:\n \nUOA Academy Sdn Bhd\nUOA Corporate Tower\, Lobby A\, Avenue 10\, The Vertical\nBangsar South City\, No 8 Jalan Kerinchi\n59200 Kuala Lumpur\, Malaysia.\nTel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517\nEmail: register@uoa-academy.com\n \n\nhttps://www.surveymonkey.com/r/UOAAEX\n \nCancellation & Transfer\n\nPlease note that should this registration be cancelled fourteen (14) days before the day of the training\, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training\, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally\, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer. \nDisclaimer: UOA Academy reserves the right to make changes to the venue\, date\, and speaker\,\nincluding cancellation of the workshop if warranted by circumstances beyond its control. \n\n  \n\n  \nJoin Today! \n 
URL:https://uoa-academy.com/events/patrol-effectively-for-maximum-security/
ATTACH;FMTTYPE=image/png:https://uoa-academy.com/wp-content/uploads/2024/01/Patrol-Effectively-for-Maximum-Security.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240326
DTEND;VALUE=DATE:20240328
DTSTAMP:20260428T023153
CREATED:20240117T133050Z
LAST-MODIFIED:20240117T133050Z
UID:11221-1711411200-1711583999@uoa-academy.com
SUMMARY:Factories and Machinery Act 1967 (2 days)
DESCRIPTION:Objectives \nThe Factories and Machinery Act 1967 is a pivotal piece of legislation in Malaysia designed to ensure the safety\, health\, and welfare of workers employed in factories and the proper use of machinery. The primary objectives of this act are to establish a framework for the systematic management of factories and machinery\, with a specific focus on minimizing workplace hazards\, preventing accidents\, and promoting the general well-being of workers. \nTarget Audience \nThe target audience for the Factories and Machinery Act 1967 includes employers\, factory owners\, managers\, and all individuals involved in the operation and maintenance of factories and machinery. Additionally\, the act extends its reach to workers\, as it outlines their rights and protections to foster a safe and conducive working environment. \nLearning Outcomes  \n\nDevelop the ability to identify potential workplace hazards.\nAcquire skills in implementing appropriate safety measures in the workplace.\nEnsure compliance with regulatory standards outlined in the Act.\nThe Act aims to empower participants with the knowledge and tools needed to safeguard workers’ well-being and enhance overall workplace safety.\nUnderstand the importance of regular inspections for maintaining a safe work environment.\n\n\nCourse Outlines: \nDay 1: \nModule 1: Introduction to the Act \n\nOverview of the Factories and Machinery Act 1967\nHistorical context and its significance in Malaysia\nKey objectives and principles guiding the Act\n\nModule 2: Framework for Systematic Management \n\nEstablishing a systematic management framework for factories and machinery\nRoles and responsibilities of employers\, factory owners\, and managers\nRights and protections outlined for workers\n\nModule 3: Workplace Hazard Identification \n\nDeveloping skills to identify potential hazards in the workplace\nStrategies for proactive hazard mitigation\n\nModule 4: Safety Measures Implementation \n\nAcquiring skills to implement appropriate safety measures\nBest practices for creating a safe and conducive working environment\n\nModule 5: Regulatory Compliance \n\nUnderstanding and ensuring compliance with regulatory standards\nThe legal obligations of employers and managers\nConsequences of non-compliance\n\nDay 2: \nModule 6: Importance of Regular Inspections \n\nSignificance of regular inspections in maintaining a safe work environment\nInspection procedures and documentation\nImplementing corrective actions based on inspection findings\n\nModule 7: Empowering Participants \n\nProviding knowledge and tools to safeguard workers’ well-being\nPractical applications of the Act in enhancing workplace safety\nStrategies for promoting a safety-conscious culture\n\n\nModule 8: Legislation Review Sessions \n\nSchedule collaborative sessions for participants to review and discuss specific sections of the Factories and Machinery Act.\nAim to promote a detailed understanding of legal language and interpretations.\n\nModule 9: Creation of Safety Manuals: \n\nAssign participants the task of developing safety manuals based on Act guidelines.\nEmphasize the consolidation of learning into practical documents applicable in real-world workplace settings.\n\nPricing:\nRM 1\,500.00 Per Person (HRD Corp Claimable Course) + 6% SST\n \nKindly scan or click on the link below for your \nLearning Registration.\n \nFor any enquiries\, please contact us at:\n \nUOA Academy Sdn Bhd\nUOA Corporate Tower\, Lobby A\, Avenue 10\, The Vertical\nBangsar South City\, No 8 Jalan Kerinchi\n59200 Kuala Lumpur\, Malaysia.\nTel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517\nEmail: register@uoa-academy.com\n \n\nhttps://www.surveymonkey.com/r/UOAAEX\n \nCancellation & Transfer\n\nPlease note that should this registration be cancelled fourteen (14) days before the day of the training\, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training\, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally\, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer. \nDisclaimer: UOA Academy reserves the right to make changes to the venue\, date\, and speaker\,\nincluding cancellation of the workshop if warranted by circumstances beyond its control. \n\n  \n\n  \nJoin Today!
URL:https://uoa-academy.com/events/factories-and-machinery-act-1967/
ATTACH;FMTTYPE=image/jpeg:https://uoa-academy.com/wp-content/uploads/2024/01/Factories-and-Machinery-Act-1967.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240326
DTEND;VALUE=DATE:20240327
DTSTAMP:20260428T023153
CREATED:20240108T070307Z
LAST-MODIFIED:20240108T090216Z
UID:11053-1711411200-1711497599@uoa-academy.com
SUMMARY:Embracing a Growth Mindset in Organizational Transition  (1 day)
DESCRIPTION:Objectives \nThe Embracing a Growth Mindset in Organizational Transition training is designed to instill a growth mindset among participants during times of organizational change. The objective is to facilitate a positive and adaptive mindset that embraces challenges\, fosters resilience\, and promotes continuous learning and improvement. \nTarget Audience \nThis program is tailored for professionals at all levels within an organization undergoing transitions\, including executives\, senior managers\, and middle management. It is suitable for individuals seeking to navigate organizational change with a growth-oriented mindset\, fostering a culture of innovation and resilience. \nLearning Outcomes  \n\nGrowth the mindset\, allowing to proactively embrace and navigate organizational transitions with a positive and adaptable outlook.\nLearn to view challenges as opportunities for personal and professional learning and development\, fostering increased adaptability and resilience.\nDevelop the ability to promote innovation within the organization\, leveraging change as a catalyst for creative thinking and problem-solving.\nEmpowers individuals to lead effectively in dynamic work environments\, equipped with the mindset and skills necessary to thrive amid ongoing organizational transitions.\n\n\nCourse Outlines: \nModule 1: Introduction to Growth Mindset \n\nUnderstanding the concept of a growth mindset\nIts relevance in times of organizational transition\nImportance of fostering a positive and adaptive mindset\n\nModule 2: Challenges as Opportunities \n\nTransforming challenges into learning opportunities\nPersonal and professional development during transitions\nBuilding adaptability and resilience\n\nModule 3: Fostering Innovation \n\nDeveloping the ability to promote innovation\nLeveraging organizational change as a catalyst for creative thinking\nProblem-solving strategies in dynamic environments\n\nModule 4: Navigating Organizational Transitions \n\nProactive navigation of organizational transitions\nEmbracing change with a positive and adaptable outlook\nLeading and thriving amid ongoing organizational changes\n\nModule 5: Cultivating a Growth-Oriented Culture \n\nInstilling a growth mindset at all organizational levels\nBuilding a culture of innovation and resilience\nCollaborative approaches to navigate transitions\n\nModule 6: Leadership in Dynamic Environments \n\nEmpowering individuals to lead effectively\nEquipping leaders with the mindset and skills for organizational success\nStrategies for thriving in dynamic work environments\n\n\nPricing:\n \nRM 1\,000.00 Per Person (HRD Corp Claimable Course) + 6% SST\n \nKindly scan or click on the link below for your \nLearning Registration.\n \nFor any enquiries\, please contact us at:\n \nUOA Academy Sdn Bhd\nUOA Corporate Tower\, Lobby A\, Avenue 10\, The Vertical\nBangsar South City\, No 8 Jalan Kerinchi\n59200 Kuala Lumpur\, Malaysia.\nTel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517\nEmail: register@uoa-academy.com\n \n\nhttps://www.surveymonkey.com/r/UOAAEX\n \nCancellation & Transfer\n\nPlease note that should this registration be cancelled fourteen (14) days before the day of the training\, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training\, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally\, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer. \nDisclaimer: UOA Academy reserves the right to make changes to the venue\, date\, and speaker\,\nincluding cancellation of the workshop if warranted by circumstances beyond its control. \n\n  \n\n  \nJoin Today! \n  \n 
URL:https://uoa-academy.com/events/embracing-a-growth-mindset-in-organizational-transition/
ATTACH;FMTTYPE=image/png:https://uoa-academy.com/wp-content/uploads/2024/01/Embracing-a-Growth-Mindset.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240319
DTEND;VALUE=DATE:20240321
DTSTAMP:20260428T023153
CREATED:20240108T081000Z
LAST-MODIFIED:20240108T090153Z
UID:11068-1710806400-1710979199@uoa-academy.com
SUMMARY:Office Management & Administration (2 days)
DESCRIPTION:Objectives \nThe Office Management & Administration course is designed to equip participants with a comprehensive skill set essential for effective office management and administration. The program aims to provide valuable insights into the principles of organizational efficiency\, effective communication\, and efficient time management. Moreover\, the course endeavors to foster leadership and decision-making skills that are directly relevant to the responsibilities associated with office management. Participants will emerge from the program well-prepared to contribute significantly to the smooth operation of office environments\, promoting productivity and overall success. \nTarget Audience \nThis course is tailored for professionals working in office management\, administrative roles\, and individuals aspiring to enhance their skills in organizational efficiency. It is suitable for office managers\, executive assistants\, administrative coordinators\, and those seeking foundational knowledge or looking to refine their expertise. \nLearning Outcomes  \n\nAcquire a well-rounded skill set for effective office management.\nGain insights into organizational efficiency\, communication strategies\, and time management principles.\nDevelop leadership and decision-making skills relevant to office management responsibilities.\nEmpower individuals to contribute significantly to the smooth operation of office environments.\nFoster productivity and success in office management through learned skills.\n\n\nCourse Outlines: \nDay 1: \nModule 1: Introduction to Effective Office Management  \n\nOverview of the course objectives and structure\nImportance of comprehensive skill sets in office management\nRole of office managers and administrators in organizational success\n\nModule 2: Foundational Skills for Office Management \n\nAdministrative procedures and best practices\nTechnology integration for enhanced efficiency\nResource allocation and management in an office setting\n\nModule 3: Principles of Organizational Efficiency \n\nUnderstanding organizational structures and their impact\nStrategies for optimizing organizational efficiency\nCase studies on successful organizational practices\n\nModule 4: Communication Excellence in Office Environments \n\nEffective written communication skills\nVerbal communication strategies for various contexts\nUtilizing digital communication tools for enhanced collaboration\n\nDay 2: \nModule 5: Mastering Time Management \n\nTime management principles and techniques\nPrioritization strategies for increased productivity\nPractical exercises for time management mastery\n\nModule 6: Leadership in Office Management \n\nExploring various leadership styles\nTeam building and collaboration in office settings\nConflict resolution and interpersonal skills development\n\n\nModule 7: Decision-Making for Office Managers\n \n\nDecision-making processes and considerations\nAnalyzing real-world scenarios for effective decision-making\nPractical exercises to enhance decision-making skills\n\nModule 8: Empowering Individuals for Success \n\nEmpowering participants to contribute significantly to office environments\nMeasuring success and productivity in office management\nStrategies for ongoing professional development\n\n\nPricing:\n \nRM 1\,500.00 Per Person (HRD Corp Claimable Course) + 6% SST\n \nKindly scan or click on the link below for your \nLearning Registration.\n \nFor any enquiries\, please contact us at:\n \nUOA Academy Sdn Bhd\nUOA Corporate Tower\, Lobby A\, Avenue 10\, The Vertical\nBangsar South City\, No 8 Jalan Kerinchi\n59200 Kuala Lumpur\, Malaysia.\nTel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517\nEmail: register@uoa-academy.com\n \n\nhttps://www.surveymonkey.com/r/UOAAEX\n \nCancellation & Transfer\n\nPlease note that should this registration be cancelled fourteen (14) days before the day of the training\, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training\, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally\, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer. \nDisclaimer: UOA Academy reserves the right to make changes to the venue\, date\, and speaker\,\nincluding cancellation of the workshop if warranted by circumstances beyond its control. \n\n  \n\n  \nJoin Today! \n 
URL:https://uoa-academy.com/events/office-management-administration/
ATTACH;FMTTYPE=image/png:https://uoa-academy.com/wp-content/uploads/2024/01/OFFICE-MANAGEMENT-1.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240319
DTEND;VALUE=DATE:20240321
DTSTAMP:20260428T023153
CREATED:20240108T042716Z
LAST-MODIFIED:20240108T090230Z
UID:11043-1710806400-1710979199@uoa-academy.com
SUMMARY:Public Speaking Course (2 days)
DESCRIPTION:Objectives \nThe Public Speaking Course is designed to empower participants with the essential skills and confidence required for effective public speaking. The objective is to provide comprehensive training that enhances public speaking abilities\, from structuring impactful speeches to mastering effective delivery techniques. \nTarget Audience \nThis course is tailored for individuals seeking to refine their public speaking skills\, including team leaders\, manager\, sales representatives\, and anyone aiming to communicate persuasively in various settings. It caters to beginners looking to overcome stage fright\, as well as intermediate speakers seeking to polish their delivery and presentation techniques. \nLearning Outcomes  \n\nDevelop the skills to craft well-structured and engaging speeches\, ensuring content is compelling and effectively conveys intended messages.\nAcquire mastery in utilizing body language and vocal modulation to enhance the delivery of speeches\, fostering a dynamic and engaging presentation style.\nOvercoming stage anxiety and build the confidence needed to deliver compelling presentations in various settings.\nDevelop persuasive communication skills\n\nCourse Outlines: \nDay 1: \nModule 1: Introduction to Effective Public Speaking \n\nUnderstanding the importance of public speaking skills\nOverview of the course objectives and structure\nBuilding confidence in communication\n\nModule 2: Speech Crafting and Structure \n\nDeveloping skills to craft well-structured and engaging speeches\nEnsuring content is compelling and effectively conveys intended messages\nTechniques for creating impactful introductions and conclusions\n\nModule 3: Mastering Delivery Techniques \n\nUtilizing body language for effective communication\nAcquiring mastery in vocal modulation to enhance speech delivery\nDeveloping a dynamic and engaging presentation style\n\nDay 2: \nModule 4: Overcoming Stage Anxiety \n\nUnderstanding and addressing stage fright\nBuilding confidence through practical exercises and strategies\nTechniques for calming nerves and delivering presentations with poise\n\nModule 5: Tailoring Communication for Different Settings \n\nAdapting communication style for formal presentations\, public forums\, and everyday interactions\nTechniques for engaging diverse audiences effectively\nPractical exercises for versatile communication skills\n\nModule 6: Persuasive Communication Skills \n\nDeveloping skills for persuasive communication\nTechniques for influencing and engaging the audience\nStrategies for crafting compelling arguments and narratives\n\nModule 7: Presentation Techniques \n\nTechniques for using visuals and multimedia effectively\nHandling Q&A sessions with confidence and poise\nElevating presentation skills to an advanced level\n\nModule 8: Continuous Improvement and Feedback \n\nStrategies for continuous improvement in public speaking\nIncorporating feedback for ongoing skill enhancement\nDeveloping a personal action plan for continuous growth\n\n\nPricing:\n \nRM 1\,500.00 Per Person (HRD Corp Claimable Course) + 6% SST\n \nKindly scan or click on the link below for your \nLearning Registration.\n \nFor any enquiries\, please contact us at:\n \nUOA Academy Sdn Bhd\nUOA Corporate Tower\, Lobby A\, Avenue 10\, The Vertical\nBangsar South City\, No 8 Jalan Kerinchi\n59200 Kuala Lumpur\, Malaysia.\nTel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517\nEmail: register@uoa-academy.com\n \n\nhttps://www.surveymonkey.com/r/UOAAEX\n \nCancellation & Transfer\n\nPlease note that should this registration be cancelled fourteen (14) days before the day of the training\, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training\, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally\, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer. \nDisclaimer: UOA Academy reserves the right to make changes to the venue\, date\, and speaker\,\nincluding cancellation of the workshop if warranted by circumstances beyond its control. \n\n  \n\n  \nJoin Today! \n 
URL:https://uoa-academy.com/events/public-speaking-course/
CATEGORIES:Public Speaking
ATTACH;FMTTYPE=image/png:https://uoa-academy.com/wp-content/uploads/2024/01/PUBLIC-SPEAKING-1.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240314
DTEND;VALUE=DATE:20240315
DTSTAMP:20260428T023153
CREATED:20240108T045430Z
LAST-MODIFIED:20240108T090223Z
UID:11049-1710374400-1710460799@uoa-academy.com
SUMMARY:Blueprint Reading (1 day)
DESCRIPTION:Objectives \nThe Blueprint Reading course aims to equip participants with fundamental skills essential for accurate interpretation and understanding of construction blueprints. It provides comprehensive insights into symbols\, notations\, and terminology commonly used in architectural and engineering drawings. Participants will develop proficiency in identifying dimensions\, scale\, and different types of lines within blueprints\, enhancing their ability to contribute effectively to construction projects. \nTarget Audience \nThis course is tailored for individuals involved in the construction and engineering sectors\, including construction workers\, project managers\, architects\, and engineers. It is suitable for both entry-level professionals seeking foundational knowledge and experienced practitioners aiming to enhance their blueprint reading skills. \nLearning Outcomes  \n\nDevelop fundamental skills for effective interpretation and analysis of construction blueprints.\nAcquire proficiency in recognizing symbols\, notations\, and terminology used in architectural and engineering drawings.\nGain expertise in identifying dimensions\, scale\, and various types of lines within blueprints.\nImprove communication and accuracy in construction projects through enhanced blueprint reading skills.\nNavigate construction plans with confidence\, ensuring precise understanding and execution of design specifications.\n\n\nCourse Outlines: \nModule 1: Fundamental knowledge of Blueprint Reading \n\nImportance of accurate blueprint interpretation\nRole of blueprint reading in construction projects\n\nModule 2: Blueprint Symbols and Notations \n\nComprehensive insights into symbols and notations\nUnderstanding terminology in architectural and engineering drawings\nPractical exercises on symbol recognition\n\nModule 3: Identifying Dimensions and Scale \n\nDeveloping proficiency in identifying dimensions on blueprints\nUnderstanding the scale and its implications\nPractical exercises on dimension identification\n\nModule 4: Types of Lines in Blueprints \n\nExploration of various types of lines in architectural and engineering drawings\nExercises to recognize and interpret different line types\nImportance of line identification in blueprint reading\n\nModule 5: Blueprint Reading for Improved Communication  \n\nEnhancing communication through accurate blueprint interpretation\nStrategies for effective communication based on blueprints\nBlueprint reading as a tool for project collaboration\n\nModule 6: Precision in Blueprint Execution \n\nNavigating construction plans with confidence\nEnsuring precise understanding and execution of design specifications\nRole of blueprint reading in achieving project accuracy and success\n\nPricing:\n \nRM 1\,000.00 Per Person (HRD Corp Claimable Course) + 6% SST\n \nKindly scan or click on the link below for your \nLearning Registration.\n \nFor any enquiries\, please contact us at:\n \nUOA Academy Sdn Bhd\nUOA Corporate Tower\, Lobby A\, Avenue 10\, The Vertical\nBangsar South City\, No 8 Jalan Kerinchi\n59200 Kuala Lumpur\, Malaysia.\nTel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517\nEmail: register@uoa-academy.com\n \n\nhttps://www.surveymonkey.com/r/UOAAEX\n \nCancellation & Transfer\n\nPlease note that should this registration be cancelled fourteen (14) days before the day of the training\, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training\, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally\, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer. \nDisclaimer: UOA Academy reserves the right to make changes to the venue\, date\, and speaker\,\nincluding cancellation of the workshop if warranted by circumstances beyond its control. \n\n  \n\n  \nJoin Today! \n 
URL:https://uoa-academy.com/events/blueprint-reading/
ATTACH;FMTTYPE=image/png:https://uoa-academy.com/wp-content/uploads/2024/01/READING-BLUEPRINT-1.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240314
DTEND;VALUE=DATE:20240315
DTSTAMP:20260428T023153
CREATED:20240108T044915Z
LAST-MODIFIED:20240108T090224Z
UID:11046-1710374400-1710460799@uoa-academy.com
SUMMARY:Accident Reporting (1 day)
DESCRIPTION:Objectives \nThe Accident Reporting course is designed to provide participants with the essential knowledge and skills required for accurate and timely reporting of accidents. It is to equip individuals with a comprehensive understanding of the legal and ethical considerations associated with accident reporting across diverse industries. Furthermore\, the course aims to instill a proactive approach to accident prevention by emphasizing the importance of effective reporting and analysis. Participants will gain the expertise needed to contribute to a safer work environment through adherence to best practices in accident reporting and fostering a culture of prevention. \nTarget Audience \nThis course is tailored for individuals across diverse industries who play a role in accident reporting and workplace safety. It is suitable for executives\, supervisors\, and managers involved in maintaining a safe working environment. The content is applicable to both those seeking foundational knowledge and experienced practitioners looking to enhance their accident reporting skills. \nLearning Outcomes  \n\nAcquire essential knowledge and skills for accurate and timely accident reporting.\nUnderstand the legal and ethical considerations related to accident reporting\, ensuring compliance with industry regulations.\nDevelop a proactive mindset toward accident prevention through the analysis of reported incidents.\nGain the expertise to contribute to a safe and secure work environment by adhering to effective accident reporting practices.\n\nCourse Outlines: \nModule 1: Introduction to Accident Reporting \n\nImportance of accurate and timely accident reporting\nOverview of legal and ethical considerations\nRole of accident reporting in maintaining workplace safety\n\nModule 2: Essential Knowledge and Skills  \n\nDeveloping skills for accurate accident reporting\nUnderstanding industry regulations and compliance\nPractical exercises and case studies\n\nModule 3: Legal and Ethical Considerations \n\nIn-depth exploration of legal requirements\nEthical considerations in accident reporting\nCase studies on legal implications\n\nModule 4: Proactive Accident Prevention \n\nImportance of a proactive mindset\nAnalyzing reported incidents for prevention\nStrategies for fostering a culture of prevention\n\nModule 5: Best Practices in Accident Reporting \n\nAdherence to effective accident reporting practices\nRole of executives\, supervisors\, and managers\nCreating a safer work environment through reporting\n\nPricing:\n \nRM 1\,000.00 Per Person (HRD Corp Claimable Course) + 6% SST\n \nKindly scan or click on the link below for your \nLearning Registration.\n \nFor any enquiries\, please contact us at:\n \nUOA Academy Sdn Bhd\nUOA Corporate Tower\, Lobby A\, Avenue 10\, The Vertical\nBangsar South City\, No 8 Jalan Kerinchi\n59200 Kuala Lumpur\, Malaysia.\nTel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517\nEmail: register@uoa-academy.com\n \n\nhttps://www.surveymonkey.com/r/UOAAEX\n \nCancellation & Transfer\n\nPlease note that should this registration be cancelled fourteen (14) days before the day of the training\, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training\, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally\, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer. \nDisclaimer: UOA Academy reserves the right to make changes to the venue\, date\, and speaker\,\nincluding cancellation of the workshop if warranted by circumstances beyond its control. \n\n  \n\n  \nJoin Today! \n  \n 
URL:https://uoa-academy.com/events/accident-reporting/
ATTACH;FMTTYPE=image/png:https://uoa-academy.com/wp-content/uploads/2024/01/ACCIDENT-REPORTING-1.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240313
DTEND;VALUE=DATE:20240315
DTSTAMP:20260428T023153
CREATED:20240108T083721Z
LAST-MODIFIED:20240108T083721Z
UID:11077-1710288000-1710460799@uoa-academy.com
SUMMARY:Strategic Development: Thinking\, Planning\, Management and Leadership for Sales & Marketing (2 days)
DESCRIPTION:Objectives \nThe objectives of the Strategic Development course is designed to provide participants with advanced skills in strategic thinking and planning\, essential for effective sales and marketing management. The program aims to develop leadership qualities crucial for guiding and motivating sales teams\, fostering a culture of success. Additionally\, participants will gain a comprehensive understanding of strategic management principles customized to the intricacies of the sales and marketing domain\, ensuring a holistic and strategic approach to business growth. \nTarget Audience \nThis program is designed for senior level sales and marketing senior managers\, team leaders\, and executives. It is ideal for individuals seeking to enhance their strategic thinking\, planning\, management\, and leadership skills within the context of sales and marketing functions. The content is relevant for both those with experience looking to refine their skills and those newer to leadership roles in the sales and marketing domain. \nLearning Outcomes  \n\nAdvanced skill set in strategic thinking\, planning\, management\, and leadership for sales and marketing.\nFormulation and implementation of effective strategic initiatives.\nEfficient management of sales teams for optimal performance.\nLeadership development fostering growth and success in sales and marketing.\nAbility to navigate complex market dynamics and drive business results.\n\n\nCourse Outlines: \nDay 1: \nModule 1: Advanced Strategic Thinking and Planning \n\nOverview of advanced strategic thinking principles\nFormulating effective strategic plans for sales and marketing\nCustomizing strategic approaches for business growth\n\nModule 2: Leadership Development in Sales and Marketing \n\nLeadership qualities essential for guiding and motivating sales teams\nFostering a culture of success within sales and marketing functions\n\nModule 3: Comprehensive Understanding of Strategic Management \n\nPrinciples of strategic management tailored to sales and marketing\nHolistic and strategic approaches for business growth\n\nModule 4: Formulation and Implementation of Strategic Initiatives \n\nDeveloping and implementing effective strategic initiatives\nPractical exercises and case studies for strategic application\n\nDay 2: \nModule 5: Efficient Sales Team Management \n\nTechniques for efficient management of sales teams\nOptimizing team performance for enhanced business results\n\nModule 6: Navigating Complex Market Dynamics \n\nSkills for navigating complex market dynamics\nStrategies for driving business results in challenging environments\n\nModule 7: Contribution to Organizational Success \n\nSignificance of leadership and strategic thinking in organizational success\nApplying acquired skills to contribute significantly to sales and marketing success\n\n\nPricing:\n \nRM 1\,500.00 Per Person (HRD Corp Claimable Course) + 6% SST\n \nKindly scan or click on the link below for your \nLearning Registration.\n \nFor any enquiries\, please contact us at:\n \nUOA Academy Sdn Bhd\nUOA Corporate Tower\, Lobby A\, Avenue 10\, The Vertical\nBangsar South City\, No 8 Jalan Kerinchi\n59200 Kuala Lumpur\, Malaysia.\nTel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517\nEmail: register@uoa-academy.com\n \n\nhttps://www.surveymonkey.com/r/UOAAEX\n \nCancellation & Transfer\n\nPlease note that should this registration be cancelled fourteen (14) days before the day of the training\, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training\, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally\, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer. \nDisclaimer: UOA Academy reserves the right to make changes to the venue\, date\, and speaker\,\nincluding cancellation of the workshop if warranted by circumstances beyond its control. \n\n  \n\n  \nJoin Today!
URL:https://uoa-academy.com/events/strategic-development-thinking-planning-management-and-leadership-for-sales-marketing/
ATTACH;FMTTYPE=image/png:https://uoa-academy.com/wp-content/uploads/2024/01/Strategic-Development-Thinking-Planning-Management-and-Leadership-for-Sales-Marketing.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240307
DTEND;VALUE=DATE:20240309
DTSTAMP:20260428T023153
CREATED:20240108T084657Z
LAST-MODIFIED:20240226T061908Z
UID:11080-1709769600-1709942399@uoa-academy.com
SUMMARY:Tender\, Contract and Value Management (2 days)
DESCRIPTION:Objectives \nThe Tender\, Contract\, and Value Management course aim to equip participants with a thorough understanding of tendering\, contract management\, and value optimization. It focuses on developing practical skills in tender preparation\, contract negotiation\, and value engineering. Participants will also gain insights into legal considerations\, risk management\, and financial aspects related to projects\, ensuring a comprehensive skill set for effective project management. \nTarget Audience \nThis course is specifically tailored for professionals involved in project management\, executive\, senior manager\, and contract administration. It is suitable for project managers\, procurement officers\, contract administrators\, and individuals responsible for optimizing project value through effective management of tenders and contracts. The content is relevant for both experienced practitioners looking to deepen their expertise and those new to the field seeking foundational knowledge. \nLearning Outcomes  \n\nComprehensive understanding of tendering\, contract management\, and value optimization processes.\nPractical skills in developing\, negotiating\, and managing contracts.\nImplementation of value engineering techniques for project delivery.\nNavigation of legal complexities and mitigation of risks in tendering and contracts.\nContribution to successful project outcomes through effective contract management practices. \n\nCourse Outlines: \nDay 1: \nModule 1: Tendering Processes in Project Management \n\nIn-depth exploration of tendering methodologies within the context of project management.\nExamination of critical elements comprising the tendering process.\nThorough analysis of legal considerations and regulatory frameworks governing tendering.\n\nModule 2: Contract Management Principles \n\nPrinciples of effective contract management\nContract negotiation strategies\nRisk management in contracts\n\nModule 3: Value Management Strategies \n\nIntroduction to value management\nValue engineering techniques\nFinancial aspects and optimization strategies\n\nDay 2: \nModule 4: Practical Skills Development \n\nPractical skills for tender preparation\nContract negotiation exercises\nValue engineering implementation scenarios\n\nModule 5: Legal Considerations and Risk Management \n\nUnderstanding legal complexities\nMitigating risks in tendering and contracts\nCase studies and real-world examples\n\nModule 6: Financial Aspects and Project Value Optimization \n\nAnalysis of financial considerations in the realm of project management.\nStrategic approaches to optimize project value.\nApplication of financial analysis exercises through real-world case studies. \n\nPricing:\n \nRM 1\,500.00 Per Person (HRD Corp Claimable Course) + 6% SST\n \nKindly scan or click on the link below for your \nLearning Registration.\n \nFor any enquiries\, please contact us at:\n \nUOA Academy Sdn Bhd\nUOA Corporate Tower\, Lobby A\, Avenue 10\, The Vertical\nBangsar South City\, No 8 Jalan Kerinchi\n59200 Kuala Lumpur\, Malaysia.\nTel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517\nEmail: register@uoa-academy.com\n \n\nhttps://www.surveymonkey.com/r/UOAAEX\n \nCancellation & Transfer\n\nPlease note that should this registration be cancelled fourteen (14) days before the day of the training\, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training\, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally\, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer. \nDisclaimer: UOA Academy reserves the right to make changes to the venue\, date\, and speaker\,\nincluding cancellation of the workshop if warranted by circumstances beyond its control. \n\n  \n\n  \nJoin Today!
URL:https://uoa-academy.com/events/tender-contract-and-value-management/
ATTACH;FMTTYPE=image/png:https://uoa-academy.com/wp-content/uploads/2024/01/Tender-Contract-and-Value-Management.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240306
DTEND;VALUE=DATE:20240308
DTSTAMP:20260428T023153
CREATED:20240108T074145Z
LAST-MODIFIED:20240108T090157Z
UID:11062-1709683200-1709855999@uoa-academy.com
SUMMARY:LEVEL 1: Microsoft Excel (Fundamentals) (2 days)
DESCRIPTION:Objectives \nThe Level 1 Microsoft Excel (Fundamentals) course aims to provide participants with a foundational understanding of Excel’s fundamental features and functionalities. The primary objective is to equip participants with essential skills\, enabling them to navigate the Excel interface\, create and format spreadsheets\, perform basic calculations\, and utilize key tools for data analysis. This course focuses on building a solid Excel proficiency for beginners\, laying the groundwork for more advanced data manipulation and analysis in subsequent levels. \nTarget Audience \nThe target audience for this Microsoft Excel Fundamentals – Level 1 course is beginners and individuals with little to no prior experience with Excel. It is ideal for office workers\, students\, administrative professionals\, or anyone who needs to work with data and wants to gain a fundamental understanding of Excel’s basic functionalities. \nLearning Outcomes  \n\nNavigate the Excel interface confidently and efficiently.\nCreate\, save\, and manage spreadsheets and workbooks.\nFormat data and cells to make the spreadsheet visually appealing and organized.\nPerform basic calculations using formulas and functions\, such as addition\, subtraction\, multiplication\, and division.\nDevelop a solid foundation in Microsoft Excel\, providing a basis for further learning and more advanced Excel courses.\n\n\nCourse Outlines: \nDay 1: \nModule 1: Introduction to Microsoft Excel \n\nExcel interface and navigation\nWorking with workbooks and worksheets\nBasic data entry and editing techniques\n\nModule 2: Formatting Data and Cells \n\nApplying font styles and formatting\nAdjusting cell alignments and indents\nUsing borders and shading\nFormatting numbers and dates\n\nModule 3: Basic Formulas and Functions \n\nUnderstanding cell references (relative and absolute)\nPerforming arithmetic calculations\nUsing SUM\, AVERAGE\, COUNT\, and other essential functions\nApplying auto-fill and auto-series techniques\n\nModule 4: Data Sorting and Filtering \n\nSorting data in ascending and descending order\nApplying custom sorts based on specific criteria\nUsing AutoFilter to filter data\n\nDay 2: \nModule 5: Working with Tables \n\nCreating and managing Excel tables\nUsing table features for data organization and analysis\nUtilizing the “Total Row” feature to calculate summary statistics within the table\nUnderstanding the benefits of using structured references in formulas within tables\n\nModule 6: Data Visualization with Charts \n\nCreating different chart types (column\, bar\, pie\, line\, etc.)\nFormatting and customizing charts for better visualization\nApplying chart elements like axis titles and chart titles for better context\nModifying chart types and switching rows/columns for varied chart representations\n\n\nModule 7: Conditional Formatting \n\nApplying conditional formatting to highlight data based on specific rules\nUsing icon sets\, data bars\, and color scales\nUtilizing conditional formatting to identify duplicates or unique values in data\nManaging and clearing conditional formatting rules as needed\n\nModule 8: Printing and Page Setup \n\nPreviewing and adjusting print settings\nPage layout and print area settings\nPrinting options for worksheets and workbooks \n\nPricing:\n \nRM 1\,500.00 Per Person (HRD Corp Claimable Course) + 6% SST\n \nKindly scan or click on the link below for your \nLearning Registration.\n \nFor any enquiries\, please contact us at:\n \nUOA Academy Sdn Bhd\nUOA Corporate Tower\, Lobby A\, Avenue 10\, The Vertical\nBangsar South City\, No 8 Jalan Kerinchi\n59200 Kuala Lumpur\, Malaysia.\nTel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517\nEmail: register@uoa-academy.com\n \n\nhttps://www.surveymonkey.com/r/UOAAEX\n \nCancellation & Transfer\n\nPlease note that should this registration be cancelled fourteen (14) days before the day of the training\, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training\, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally\, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer. \nDisclaimer: UOA Academy reserves the right to make changes to the venue\, date\, and speaker\,\nincluding cancellation of the workshop if warranted by circumstances beyond its control. \n\n  \n\n  \nJoin Today! \n 
URL:https://uoa-academy.com/events/level-1-microsoft-excel-fundamentals/
ATTACH;FMTTYPE=image/png:https://uoa-academy.com/wp-content/uploads/2024/01/microsoft-excel.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240306
DTEND;VALUE=DATE:20240307
DTSTAMP:20260428T023153
CREATED:20240108T071600Z
LAST-MODIFIED:20240108T090214Z
UID:11056-1709683200-1709769599@uoa-academy.com
SUMMARY:Essential First Aid\, CPR\, & AED Training (1 day)
DESCRIPTION:Objectives \nThe Essential First Aid\, CPR\, & AED Training course is designed to equip participants with fundamental skills in providing immediate assistance during medical emergencies. The primary objectives include training participants in basic first aid techniques\, cardiopulmonary resuscitation (CPR)\, and the proper use of automated external defibrillators (AEDs). The course aims to empower individuals to respond effectively to a range of medical situations\, promoting quick and appropriate actions to preserve life and minimize the impact of injuries or illnesses. \nTarget Audience \nThe Essential First Aid\, CPR\, & AED Training is specifically designed for individuals who are expected to perform first aid in their workplace. This comprehensive course is aimed at providing participants with the necessary knowledge and skills to effectively respond to medical emergencies and provide immediate care to injured or ill individuals.  \nLearning Outcomes  \n\nUnderstand the importance of basic first aid and CPR in emergency situations.\nDemonstrate proficiency in providing CPR to adults\, children\, and infants.\nOperate an Automated External Defibrillator (AED) effectively and safely.\nAssess and prioritize injuries and illnesses\, and provide appropriate first aid interventions.\n\n\nCourse Outlines: \nModule 1: Introduction to First Aid \n\nUnderstanding the importance of basic first aid skills in emergency situations\nExploring scenarios where first aid can make a critical difference in preserving life and minimizing the impact of injuries or illnesses\n\nModule 2: Basic First Aid Techniques \n\nWound Care and Bandaging\nBurns and Scalds\nFracture Management\n\nModule 3: Cardiopulmonary Resuscitation (CPR) \n\nCPR Techniques for Adults\, Children\, and Infants\nHands-on Practice Sessions\n\nModule 4: Automated External Defibrillator (AED) Operation \n\nUnderstanding AED Functionality\nSafe and Effective Use of AEDs\nPractical AED Application\n\nModule 5: Medical Emergency Response \n\nAssessment and Prioritization of Injuries and Illnesses\nProviding Appropriate First Aid Interventions\nScenario-Based Training\n\n\nPricing:\n \nRM 1\,000.00 Per Person (HRD Corp Claimable Course) + 6% SST\n \nKindly scan or click on the link below for your \nLearning Registration.\n \nFor any enquiries\, please contact us at:\n \nUOA Academy Sdn Bhd\nUOA Corporate Tower\, Lobby A\, Avenue 10\, The Vertical\nBangsar South City\, No 8 Jalan Kerinchi\n59200 Kuala Lumpur\, Malaysia.\nTel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517\nEmail: register@uoa-academy.com\n \n\nhttps://www.surveymonkey.com/r/UOAAEX\n \nCancellation & Transfer\n\nPlease note that should this registration be cancelled fourteen (14) days before the day of the training\, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training\, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally\, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer. \nDisclaimer: UOA Academy reserves the right to make changes to the venue\, date\, and speaker\,\nincluding cancellation of the workshop if warranted by circumstances beyond its control. \n\n  \n\n  \nJoin Today! \n  \n 
URL:https://uoa-academy.com/events/essential-first-aid-cpr-aed-training/
ATTACH;FMTTYPE=image/png:https://uoa-academy.com/wp-content/uploads/2024/01/Essential-First-Aid-CPR-AED-Training.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240305
DTEND;VALUE=DATE:20240307
DTSTAMP:20260428T023153
CREATED:20240108T082632Z
LAST-MODIFIED:20240108T082632Z
UID:11074-1709596800-1709769599@uoa-academy.com
SUMMARY:Personal Protective Equipment (PPE) for Construction (2 days)
DESCRIPTION:Objectives \nThe Personal Protective Equipment (PPE) for Construction course aims to educate participants on the importance of proper PPE usage to enhance safety in construction settings. The primary objective is to equip participants with the knowledge and skills needed to identify\, select\, and use appropriate PPE based on specific job hazards. The course focuses on promoting a safety-first mindset\, emphasizing compliance with industry regulations\, and fostering a culture of risk awareness and mitigation. \nTarget Audience \nThis course is specifically designed for individuals working in the construction industry\, including construction supervisors\, site managers\, and safety officers. It is tailored for those seeking a comprehensive understanding of the importance of PPE in preventing occupational hazards and ensuring a secure work environment. The content is applicable to both experienced construction professionals and those new to the industry. \nLearning Outcomes  \n\nAcquire the ability to assess job hazards effectively and select appropriate PPE to mitigate risks.\nEmpower participants to contribute to a safer construction environment by promoting PPE compliance.\nEnhance decision-making skills related to PPE selection and usage in construction settings.\nEmphasizing the importance of PPE in preventing occupational hazards.\nEquip participants with the knowledge and skills necessary to uphold industry regulations and standards related to PPE in construction.\n\n\nCourse Outlines: \nDay 1: \nModule 1: Introduction to PPE in Construction \n\nUnderstanding the importance of PPE in enhancing safety.\nOverview of industry regulations and standards.\n\nModule 2: Identifying Job Hazards \n\nDeveloping skills to assess and identify construction job hazards.\nRecognizing potential risks and occupational hazards.\n\nModule 3: Proper Usage and Maintenance \n\nGaining practical skills in the correct usage and maintenance of PPE.\nEnsuring optimal effectiveness and longevity of PPE\n\nDay 2: \nModule 4: Promoting PPE Compliance \n\nEmpowering participants to promote a safety-first mindset.\nStrategies for fostering PPE compliance in construction settings.\n\nModule 5: Cultivating a Safety Culture \n\nEmphasizing the importance of PPE in preventing occupational hazards.\nFostering a culture of risk awareness and mitigation.\n\nModule 6: Industry Regulations and Standards \n\nEquipping participants with the knowledge and skills to uphold industry regulations.\nEnsuring compliance with PPE standards in construction.\n\nPricing:\n \nRM 1\,500.00 Per Person (HRD Corp Claimable Course) + 6% SST\n \nKindly scan or click on the link below for your \nLearning Registration.\n \nFor any enquiries\, please contact us at:\n \nUOA Academy Sdn Bhd\nUOA Corporate Tower\, Lobby A\, Avenue 10\, The Vertical\nBangsar South City\, No 8 Jalan Kerinchi\n59200 Kuala Lumpur\, Malaysia.\nTel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517\nEmail: register@uoa-academy.com\n \n\nhttps://www.surveymonkey.com/r/UOAAEX\n \nCancellation & Transfer\n\nPlease note that should this registration be cancelled fourteen (14) days before the day of the training\, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training\, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally\, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer. \nDisclaimer: UOA Academy reserves the right to make changes to the venue\, date\, and speaker\,\nincluding cancellation of the workshop if warranted by circumstances beyond its control. \n\n  \n\n  \nJoin Today!
URL:https://uoa-academy.com/events/personal-protective-equipment-ppe-for-construction/
ATTACH;FMTTYPE=image/png:https://uoa-academy.com/wp-content/uploads/2024/01/Personal-Protective-Equipment-PPE-for-Construction.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240305
DTEND;VALUE=DATE:20240306
DTSTAMP:20260428T023153
CREATED:20240108T075247Z
LAST-MODIFIED:20240108T090200Z
UID:11065-1709596800-1709683199@uoa-academy.com
SUMMARY:LEVEL 1: Microsoft PowerPoint (Fundamentals) (1 day)
DESCRIPTION:Objectives \nThe Level 1 Microsoft PowerPoint (Fundamentals) course aims to provide participants with a solid foundation in using PowerPoint for effective presentation creation. The primary objective is to equip participants with essential skills\, from navigating the PowerPoint interface to creating\, formatting\, and delivering engaging presentations. The course focuses on fundamental features\, ensuring participants gain confidence in utilizing this powerful tool for professional and academic purposes. \nTarget Audience \nThis course is tailored for individuals with basic or limited experience in using Microsoft PowerPoint. It is specifically designed for any level of beginners\, or anyone seeking to develop proficiency in creating compelling presentations especially middle management and presenters. The content is suitable for those who want to enhance their skills for academic presentations\, business meetings\, or personal projects. \nLearning Outcomes  \n\nComprehensive understanding of fundamental features in Microsoft PowerPoint.\nProficiency in creating visually appealing presentations.\nMastery of slide transition techniques to improve presentation flow.\nEffective delivery of content using PowerPoint.\nPractical skills in structuring slides and applying consistent formatting.\n\n\nCourse Outlines:\n \nModule 1: Introduction to PowerPoint \n\nOverview of PowerPoint interface and navigation.\nUnderstanding the basic elements of a PowerPoint presentation.\n\nModule 2: Creating Engaging Slides \n\nHands-on practice in creating visually appealing slides.\nTips for selecting appropriate fonts\, colours\, and layouts.\n\nModule 3: Incorporating Multimedia Elements \n\nHow to insert and manipulate images\, videos\, and audio.\nEnhancing presentations with multimedia for increased engagement.\n\nModule 4: Effective Slide Transitions \n\nExploring various slide transition techniques.\nGuidance on choosing transitions that enhance presentation flow.\n\nModule 5: Delivery Techniques \n\nTips and techniques for delivering content effectively.\nStrategies for engaging the audience during a presentation.\n\nModule 6: Customizing Themes and Styles \n\nExploring PowerPoint themes and style options.\nCustomizing themes to align with personal or corporate branding.\n\n\nPricing:\n \nRM 1\,000.00 Per Person (HRD Corp Claimable Course) + 6% SST\n \nKindly scan or click on the link below for your \nLearning Registration.\n \nFor any enquiries\, please contact us at:\n \nUOA Academy Sdn Bhd\nUOA Corporate Tower\, Lobby A\, Avenue 10\, The Vertical\nBangsar South City\, No 8 Jalan Kerinchi\n59200 Kuala Lumpur\, Malaysia.\nTel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517\nEmail: register@uoa-academy.com\n \n\nhttps://www.surveymonkey.com/r/UOAAEX\n \nCancellation & Transfer\n\nPlease note that should this registration be cancelled fourteen (14) days before the day of the training\, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training\, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally\, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer. \nDisclaimer: UOA Academy reserves the right to make changes to the venue\, date\, and speaker\,\nincluding cancellation of the workshop if warranted by circumstances beyond its control. \n\n  \n\n  \nJoin Today! \n 
URL:https://uoa-academy.com/events/level-1-microsoft-powerpoint-fundamentals/
ATTACH;FMTTYPE=image/png:https://uoa-academy.com/wp-content/uploads/2024/01/MICROSOFT-POWERPOINT.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240227
DTEND;VALUE=DATE:20240229
DTSTAMP:20260428T023153
CREATED:20240105T035622Z
LAST-MODIFIED:20240105T053034Z
UID:10978-1708992000-1709164799@uoa-academy.com
SUMMARY:Conflict Resolution: Building an Environment to Boost Teamwork & Productivity
DESCRIPTION:Objectives \nThe Conflict Resolution: Building an Environment to Boost Teamwork & Productivity course aims to equip participants with the essential skills to navigate and resolve conflicts in the workplace effectively. The primary objective is to provide comprehensive insights into conflict resolution strategies that foster a collaborative environment\, ultimately enhancing teamwork and productivity. Participants will learn to identify\, analyze\, and address conflicts\, creating a foundation for a positive and harmonious work atmosphere. \nTarget Audience \nThis course is tailored for professionals across all levels of an organization\, including team leaders\, managers and middle management. It is specifically designed for those seeking to enhance their conflict resolution skills to promote teamwork and productivity. The content is applicable to diverse industries and sectors where effective collaboration and conflict resolution are integral to organizational success. \nLearning Outcomes  \n\nAdeptly apply a range of conflict resolution strategies to foster a collaborative work environment.\nEnhance teamwork and boost productivity through effective conflict resolution techniques.\nGain insights into and practice effective communication techniques\, active listening\, and the art of negotiation.\nProactively manage conflicts\, ensuring a constructive approach to building stronger team dynamics.\nContribute to cultivating a positive organizational culture through learned communication skills.\n\n\nCourse Outlines: \nDay 1:  \nModule 1: Introduction to Conflict Resolution \n\nOverview of the significance of conflict resolution in enhancing teamwork and productivity.\nUnderstanding the role of conflict resolution in creating a collaborative work environment.\n\nModule 2: Comprehensive Insights into Conflict Resolution Strategies \n\nIn-depth exploration of various conflict resolution strategies.\nApplication of strategies to foster a collaborative work environment.\n\nModule 3: Conflict Identification\, Analysis\, and Addressing \n\nTechniques for identifying\, analyzing\, and addressing conflicts in the workplace.\nCreating a foundation for a positive and harmonious work atmosphere.\n\nModule 4: Effective Communication Techniques \n\nInsights into effective communication techniques.\nPractice sessions to enhance communication skills in conflict resolution.\n\nDay 2: \nModule 5: Active Listening and the Art of Negotiation \n\nDeveloping active listening skills.\nMastering the art of negotiation to resolve conflicts positively.\n\nModule 6: Proactive Conflict Management \n\nProactive approaches to managing conflicts.\nConstructive approaches to building stronger team dynamics.\n\nModule 7: Enhancing Teamwork and Productivity \n\nApplication of conflict resolution techniques to enhance teamwork.\nStrategies for boosting productivity through effective conflict resolution.\n\nModule 8: Cultivating a Positive Organizational Culture \n\nContributions to cultivating a positive organizational culture.\nRole of effective communication in fostering a harmonious work atmosphere.\n\nPricing:\n \nRM 1\,500.00 Per Person (HRD Corp Claimable Course) + 6% SST\n \nKindly scan or click on the link below for your \nLearning Registration.\n \nFor any enquiries\, please contact us at:\n \nUOA Academy Sdn Bhd\nUOA Corporate Tower\, Lobby A\, Avenue 10\, The Vertical\nBangsar South City\, No 8 Jalan Kerinchi\n59200 Kuala Lumpur\, Malaysia.\nTel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517\nEmail: register@uoa-academy.com\n \n\nhttps://www.surveymonkey.com/r/UOAAEX\n \nCancellation & Transfer\n\nPlease note that should this registration be cancelled fourteen (14) days before the day of the training\, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training\, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally\, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer. \nDisclaimer: UOA Academy reserves the right to make changes to the venue\, date\, and speaker\,\nincluding cancellation of the workshop if warranted by circumstances beyond its control. \n\n  \n\n  \nJoin Today! \n  \n 
URL:https://uoa-academy.com/events/conflict-resolution-building-an-environment-to-boost-teamwork-productivity/
ATTACH;FMTTYPE=image/png:https://uoa-academy.com/wp-content/uploads/2024/01/Conflict-Resolution-Building-an-Environment-to-Boost-Teamwork-Productivity.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240227
DTEND;VALUE=DATE:20240228
DTSTAMP:20260428T023153
CREATED:20240105T035951Z
LAST-MODIFIED:20240118T020354Z
UID:10979-1708992000-1709078399@uoa-academy.com
SUMMARY:E-Filing Briefing Session
DESCRIPTION:Objectives \nThe E-Filing Briefing Session is designed to provide participants with a comprehensive understanding of electronic filing processes and systems. The primary objective is to equip participants with the knowledge and skills necessary to navigate\, utilize\, and optimize e-filing platforms effectively. The session aims to demystify e-filing procedures\, ensuring participants are proficient in submitting and managing electronic documents in compliance with regulatory standards. \nTarget Audience \nThis briefing session is tailored for professionals across various industries and sectors who engage in electronic filing processes. It is specifically designed for individuals involved in administrative roles\, legal professionals\, compliance officers\, and anyone responsible for managing and submitting documents electronically. The content is applicable to participants seeking to enhance their e-filing proficiency and efficiency within their respective roles. \nLearning Outcomes  \n\nUnderstanding the regulatory landscape governing e-filing.\nGain advanced skills in utilizing e-filing platforms.\nAcquire insights into best practices for efficient document submission.\nMaster efficient techniques for document management and retrieval.\nEmpowered to streamline e-filing processes for enhanced organizational efficiency.\nEnhance accuracy in document management through learned skills.\n\n\nCourse Outlines: \nModule 1: Introduction to Electronic Filing \n\nOverview of electronic filing processes and systems.\nImportance of e-filing in modern organizational workflows.\n\nModule 2: Navigating E-Filing Platforms \n\nAdept skills in navigating various e-filing platforms.\nHands-on exercises for practical proficiency.\n\nModule 3: Regulatory Landscape of E-Filing \n\nUnderstanding the regulatory framework governing e-filing.\nCompliance with e-filing protocols and standards.\n\nModule 4: Clarifying E-Filing Procedures \n\nClarifying complex e-filing procedures.\nEnsuring participant proficiency in submitting and managing electronic documents.\n\nModule 5: Mastering Document Management Techniques \n\nEfficient techniques for managing electronic documents.\nRetrieval strategies for seamless document access.\n\nModule 6: Streamlining E-Filing Processes \n\nEmpower participants to streamline their e-filing workflows.\nPractical tips for enhanced organizational efficiency.\n\n\nPricing:\n \nRM 1\,500.00 Per Person (HRD Corp Claimable Course) + 6% SST\n \nKindly scan or click on the link below for your \nLearning Registration.\n \nFor any enquiries\, please contact us at:\n \nUOA Academy Sdn Bhd\nUOA Corporate Tower\, Lobby A\, Avenue 10\, The Vertical\nBangsar South City\, No 8 Jalan Kerinchi\n59200 Kuala Lumpur\, Malaysia.\nTel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517\nEmail: register@uoa-academy.com\n \n\nhttps://www.surveymonkey.com/r/UOAAEX\n \nCancellation & Transfer\n\nPlease note that should this registration be cancelled fourteen (14) days before the day of the training\, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training\, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally\, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer. \nDisclaimer: UOA Academy reserves the right to make changes to the venue\, date\, and speaker\,\nincluding cancellation of the workshop if warranted by circumstances beyond its control. \n\n  \n\n  \nJoin Today! \n 
URL:https://uoa-academy.com/events/e-filing-briefing-session/
ATTACH;FMTTYPE=image/png:https://uoa-academy.com/wp-content/uploads/2024/01/E-Filing-Briefing-Session.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240227
DTEND;VALUE=DATE:20240229
DTSTAMP:20260428T023153
CREATED:20240105T042210Z
LAST-MODIFIED:20240105T052914Z
UID:10985-1708992000-1709164799@uoa-academy.com
SUMMARY:Quality Control & Safety
DESCRIPTION:Objectives \nThe Quality Control & Safety course is designed to equip participants with the knowledge and skills necessary to implement effective quality control measures and ensure a safe working environment. The primary objective is to provide comprehensive insights into quality management systems and safety protocols. Participants will learn to identify\, analyze\, and address quality issues while fostering a culture of safety in diverse industrial settings. The course aims to enhance participants’ understanding of quality control methodologies and safety regulations\, empowering them to contribute to organizational excellence and workplace well-being. \nTarget Audience \nThis course is tailored for employers who are positioned at middle management and those responsible for maintaining high standards of product quality and workplace safety. It is specifically designed for quality control managers\, middle management\, supervisors\, and individuals seeking to enhance their expertise in ensuring both quality and safety within their respective industries. The content is applicable to diverse sectors\, including manufacturing\, construction\, and service industries. \nLearning Outcomes  \n\nDemonstrate proficiency in implementing quality control measures to identify and rectify process deviations\, ensuring the production of high-quality goods and services.\nAcquire skills for creating and maintaining a safe working environment through strict adherence to safety regulations.\nConduct effective risk assessments and implement preventive measures to mitigate potential hazards.\nFoster a culture of excellence and well-being within the workplace.\n\n\nCourse Outlines:  \nDay 1:  \nModule 1: Introduction to Quality Control and Safety \n\nOverview of the importance of quality control and safety in diverse industrial settings.\nUnderstanding the role of middle management in maintaining high standards.\n\nModule 2: Quality Management Systems and Safety Protocols  \n\nComprehensive insights into quality management systems.\nExamination of safety protocols and their integration into daily operation\n\nModule 3: Identifying and Addressing Quality Issues \n\nEquip participants with techniques to identify\, analyze\, and address quality-related challenges.\nStrategies to foster a culture of safety within the workplace.\n\nModule 4: Quality Control Methodologies and Safety Regulations \n\nIn-depth exploration of quality control methodologies.\nUnderstanding and adherence to safety regulations in various sectors.\n\nDay 2: \nModule 5: Proficiency in Implementing Quality Control Measures \n\nPractical demonstrations of implementing quality control measures.\nIdentifying and rectifying process deviations for high-quality goods and services.\n\nModule 6: Creating and Maintaining a Safe Working Environment \n\nSkills development for creating a safe working environment.\nStrict adherence to safety regulations for workplace well-being.\n\nModule 7: Risk Assessment and Preventive Measures \n\nTechniques for conducting effective risk assessments.\nImplementation of preventive measures to mitigate potential hazards.\n\nModule 8: Fostering a Culture of Excellence and Well-being \n\nStrategies to foster a culture of excellence and well-being within the workplace.\nRole of middle management in promoting organizational success.\n\nPricing:\n \nRM 1\,500.00 Per Person (HRD Corp Claimable Course) + 6% SST\n \nKindly scan or click on the link below for your \nLearning Registration.\n \nFor any enquiries\, please contact us at:\n \nUOA Academy Sdn Bhd\nUOA Corporate Tower\, Lobby A\, Avenue 10\, The Vertical\nBangsar South City\, No 8 Jalan Kerinchi\n59200 Kuala Lumpur\, Malaysia.\nTel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517\nEmail: register@uoa-academy.com\n \n\nhttps://www.surveymonkey.com/r/UOAAEX\n \nCancellation & Transfer\n\nPlease note that should this registration be cancelled fourteen (14) days before the day of the training\, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training\, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally\, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer. \nDisclaimer: UOA Academy reserves the right to make changes to the venue\, date\, and speaker\,\nincluding cancellation of the workshop if warranted by circumstances beyond its control. \n\n  \n\n  \nJoin Today!
URL:https://uoa-academy.com/events/quality-control-safety/
ATTACH;FMTTYPE=image/png:https://uoa-academy.com/wp-content/uploads/2024/01/QUALITY-CHECK.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240219
DTEND;VALUE=DATE:20240221
DTSTAMP:20260428T023153
CREATED:20240105T052321Z
LAST-MODIFIED:20240117T130123Z
UID:10986-1708300800-1708473599@uoa-academy.com
SUMMARY:Workplace Hazardous Materials Information
DESCRIPTION:Objectives \nThe Workplace Hazardous Materials Information course is designed to provide participants with a comprehensive understanding of the safe handling\, use\, and communication of hazardous materials in the workplace. The primary objective is to equip individuals with the knowledge and skills necessary to recognize\, assess\, and control hazards associated with hazardous materials. Participants will learn the importance of effective communication and documentation through the Workplace Hazardous Materials Information System (WHMIS) to ensure a safe and compliant work environment. \nTarget Audience \nThis course is tailored for all the employees and employers in various industries where hazardous materials are present. It is specifically designed for employees\, supervisors\, executives\, senior managers\, and etc. The content is applicable to both those seeking an introduction to Workplace Hazardous Materials Information System and individuals aiming to refresh and enhance their knowledge. \nLearning Outcomes  \n\nGain a thorough understanding of Workplace Hazardous Materials Information System regulations and guidelines.\nAcquire skills to assess and control workplace hazards associated with hazardous materials.\nContribute to creating a safer work environment through hazard management.\nAlign actions with regulatory standards and best practices for workplace safety.\n\nCourse Outlines:  \nDay 1:  \nModule 1: Introduction to Hazardous Materials \n\nProvide an overview of hazardous materials within the workplace.\nEmphasize the significance of awareness and safe handling practices.\n\nModule 2: WHMIS Regulations and Guidelines \n\nConduct an in-depth examination of Workplace Hazardous Materials Information System (WHMIS) regulations.\nIlluminate guidelines for the safe handling\, use\, and communication of hazardous materials.\n\nModule 3: Recognition and Identification of Hazardous Materials \n\nDevelop techniques for the recognition and identification of hazardous materials.\nEngage participants in practical exercises for hands-on identification proficiency.\n\nModule 4: Interpretation of Safety Data Sheets (SDS) \n\nFoster understanding and interpretation skills regarding Safety Data Sheets (SDS).\nEquip participants to extract pertinent information for safe handling practices.\n\nDay 2: \nModule 5: Proper Labelling and Communication Protocols \n\nCommunicate guidelines for the proper labelling of hazardous materials.\nEstablish effective communication protocols within the workplace.\n\nModule 6: Hazard Assessment and Control \n\nCultivate skills in the assessment and control of workplace hazards.\nImplement strategies for comprehensive hazard management.\n\nModule 7: Cultivating a Safer Work Environment \n\nEmphasize the importance of individual and collective contributions to fostering a safe work environment.\nUtilize case studies to illustrate successful hazard management practices.\n\nModule 8: WHMIS Compliance and Best Practices \n\nFacilitate active participation in WHMIS compliance scenarios.\nGuide participants in aligning actions with regulatory standards and adopting best practices for workplace safety.\n\nPricing:\n \nRM 1\,500.00 Per Person (HRD Corp Claimable Course) + 6% SST\n \nKindly scan or click on the link below for your \nLearning Registration.\n \nFor any enquiries\, please contact us at:\n \nUOA Academy Sdn Bhd\nUOA Corporate Tower\, Lobby A\, Avenue 10\, The Vertical\nBangsar South City\, No 8 Jalan Kerinchi\n59200 Kuala Lumpur\, Malaysia.\nTel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517\nEmail: register@uoa-academy.com\n \n\nhttps://www.surveymonkey.com/r/UOAAEX\n \nCancellation & Transfer\n\nPlease note that should this registration be cancelled fourteen (14) days before the day of the training\, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training\, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally\, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer. \nDisclaimer: UOA Academy reserves the right to make changes to the venue\, date\, and speaker\,\nincluding cancellation of the workshop if warranted by circumstances beyond its control. \n\n  \n\n  \nJoin Today!
URL:https://uoa-academy.com/events/workplace-hazardous-materials-information/
ATTACH;FMTTYPE=image/png:https://uoa-academy.com/wp-content/uploads/2024/01/QUALITY-CONTROL-AND-PROCESS.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240219
DTEND;VALUE=DATE:20240221
DTSTAMP:20260428T023153
CREATED:20240105T041811Z
LAST-MODIFIED:20240117T125723Z
UID:10984-1708300800-1708473599@uoa-academy.com
SUMMARY:Property Development Process
DESCRIPTION:Objectives \nThe Property Development Process course is designed to provide participants with a comprehensive understanding of the end-to-end property development lifecycle. The primary objective is to equip individuals with the knowledge and skills necessary to navigate the complexities of property development\, from initial concept and feasibility studies to construction and project completion. Participants will gain insights into key considerations\, strategies\, and best practices essential for successful property development projects. \nTarget Audience \nThis course is tailored for professionals and stakeholders involved in the real estate and property development industry. It is specifically designed for developers\, project managers\, architects\, and individuals seeking a holistic understanding of the property development process. The content is applicable to both experienced practitioners aiming to enhance their skills and those entering the field seeking foundational knowledge. \nLearning Outcomes  \n\nImplement strategies for successful risk mitigation in property development.\nAcquire insights into sustainable and ethical considerations within real estate projects.\nBe empowered to contribute effectively to the planning\, execution\, and successful completion of property development endeavors.\nUnderstand the various phases\, from initial concept to feasibility studies\, construction\, and project completion.\n\nPricing:\n \nRM 1\,500.00 Per Person (HRD Corp Claimable Course) + 6% SST\n \nKindly scan or click on the link below for your \nLearning Registration.\n \nFor any enquiries\, please contact us at:\n \nUOA Academy Sdn Bhd\nUOA Corporate Tower\, Lobby A\, Avenue 10\, The Vertical\nBangsar South City\, No 8 Jalan Kerinchi\n59200 Kuala Lumpur\, Malaysia.\nTel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517\nEmail: register@uoa-academy.com\n \n\nhttps://www.surveymonkey.com/r/UOAAEX\n \nCancellation & Transfer\n\nPlease note that should this registration be cancelled fourteen (14) days before the day of the training\, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training\, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally\, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer. \nDisclaimer: UOA Academy reserves the right to make changes to the venue\, date\, and speaker\,\nincluding cancellation of the workshop if warranted by circumstances beyond its control. \n\n  \n\n  \nJoin Today! \n 
URL:https://uoa-academy.com/events/property-development-process/
ATTACH;FMTTYPE=image/png:https://uoa-academy.com/wp-content/uploads/2024/01/PROPERTY-DEVELOPMENT-PROCESS.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240219
DTEND;VALUE=DATE:20240221
DTSTAMP:20260428T023153
CREATED:20240105T035201Z
LAST-MODIFIED:20240117T125542Z
UID:10977-1708300800-1708473599@uoa-academy.com
SUMMARY:Competency Based Interviewing Skills
DESCRIPTION:Objectives \nThe Competency Based Interviewing Skills training is designed to equip participants with the essential skills and techniques required to conduct effective competency-based interviews. The primary objectives include developing the ability to assess candidates based on specific competencies\, improving interview consistency\, and enhancing the overall hiring process. Participants will learn to identify and evaluate key competencies relevant to job roles\, ensuring a thorough and objective assessment of candidates. \nTarget Audience \nThis training is designed for human resources professionals\, hiring managers\, recruiters\, and individuals involved in the recruitment and selection process within organizations. It caters to those seeking to enhance their interviewing skills\, improve the accuracy of candidate assessments\, and contribute to making informed and strategic hiring decisions. \nLearning Outcomes  \n\nRecognize and define the critical competencies essential for success in specific job roles.\nFormulate targeted and behaviorally-based interview questions aligned with identified competencies.\nConduct competency-based interviews with precision\, the selection of candidates who align with the organization’s competency requirements and overall strategic objectives.\n\nCourse Outlines:  \nDay 1:  \nModule 1: Introduction to Competency-Based Interviewing \n\nExplore the strategic importance of competency-based interviewing in the context of the hiring process.\nEstablish foundational principles and objectives for assessing candidates based on competencies. \n\nModule 2: Identifying Key Competencies  \n\nDefine and recognize critical competencies imperative for success in specific job roles.\nAlign identified competencies with organizational objectives and performance expectations.\n\nModule 3: Developing Structured Interview Questions \n\nFormulating targeted and behaviorally-based interview questions\nAligning interview questions with identified competencies to elicit meaningful candidate responses\n\nModule 4: Evaluation of Candidate Responses \n\nImplement effective techniques for systematically evaluating candidate responses to gauge competency levels.\nEstablish a structured approach to assessing and scoring candidate competencies objectively.\n\nDay 2: \nModule 5: Enhancing Interview Consistency \n\nEstablish and maintain a consistent\, standardized approach to competency-based interviews.\nMinimizing bias and ensuring fairness in the evaluation process. \n\nModule 6: Informed Decision-Making Through Competency Assessment \n\nUtilizing competency-based assessments to make informed and objective hiring decisions\nIncorporating competency evaluations into the overall decision-making process \n\nPricing:\n \nRM 1\,500.00 Per Person (HRD Corp Claimable Course) + 6% SST\n \nKindly scan or click on the link below for your \nLearning Registration.\n \nFor any enquiries\, please contact us at:\n \nUOA Academy Sdn Bhd\nUOA Corporate Tower\, Lobby A\, Avenue 10\, The Vertical\nBangsar South City\, No 8 Jalan Kerinchi\n59200 Kuala Lumpur\, Malaysia.\nTel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517\nEmail: register@uoa-academy.com\n \n\nhttps://www.surveymonkey.com/r/UOAAEX\n \nCancellation & Transfer\n\nPlease note that should this registration be cancelled fourteen (14) days before the day of the training\, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training\, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally\, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer. \nDisclaimer: UOA Academy reserves the right to make changes to the venue\, date\, and speaker\,\nincluding cancellation of the workshop if warranted by circumstances beyond its control. \n\n  \n\n  \nJoin Today! \n  \n 
URL:https://uoa-academy.com/events/competency-based-interviewing-skills/
ATTACH;FMTTYPE=image/png:https://uoa-academy.com/wp-content/uploads/2024/01/Competency-Based-Interviewing-Skills.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240215
DTEND;VALUE=DATE:20240216
DTSTAMP:20260428T023153
CREATED:20240105T040201Z
LAST-MODIFIED:20240117T125250Z
UID:10980-1707955200-1708041599@uoa-academy.com
SUMMARY:Foundations of Performance Management
DESCRIPTION:Objectives \nThe Foundations of Performance Management course aims to provide participants with a comprehensive understanding of the principles and practices essential for effective performance management within organizational settings. The course focuses on equipping participants with the knowledge and skills to establish performance expectations\, conduct evaluations\, and implement strategies that drive continuous improvement and employee development. \nTarget Audience \nThis course is designed for human resources professionals\, executives\, supervisors\, and anyone involved in the performance management process within an organization. It caters to individuals seeking to enhance their understanding of performance management\, those responsible for conducting performance appraisals\, and those involved in fostering a culture of accountability and excellence within their teams. \nLearning Outcomes  \n\nAcquire a profound understanding of performance management foundations.\nLearn effective techniques for ongoing performance monitoring and feedback.\nDevelop the capability to identify and address performance gaps.\nEnhance skills in conducting fair and constructive performance evaluations\nImprove employee satisfaction through effective performance management practices.\n\n\nCourse Outlines: \nModule 1: Establishing Clear Performance Expectations \n\nDeveloping skills to set clear and measurable performance expectations.\nAligning performance expectations with organizational goals and objectives.\n\nModule 2: Identifying and Addressing Performance Gaps \n\nDeveloping the capability to identify performance gaps and areas for improvement.\nImplementing strategies to address and close performance gaps proactively.\n\nModule 3: Conducting Fair and Constructive Performance Evaluations \n\nRefining proficiency in conducting equitable and constructive performance assessments.\nEnsuring a thorough and unbiased evaluation of employee performance.\n\nModule 4: Aligning Individual Performance with Organizational Goals \n\nUnderstanding the importance of aligning individual performance with organizational objectives.\nDeveloping strategies to ensure a cohesive and goal-oriented approach.\n\nModule 5: Techniques for Ongoing Performance Monitoring and Feedback \n\nLearning effective techniques for continuous performance monitoring.\nProviding constructive and timely feedback to enhance employee performance.\n\n\nPricing:\n \nRM 1\,500.00 Per Person (HRD Corp Claimable Course) + 6% SST\n \nKindly scan or click on the link below for your \nLearning Registration.\n \nFor any enquiries\, please contact us at:\n \nUOA Academy Sdn Bhd\nUOA Corporate Tower\, Lobby A\, Avenue 10\, The Vertical\nBangsar South City\, No 8 Jalan Kerinchi\n59200 Kuala Lumpur\, Malaysia.\nTel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517\nEmail: register@uoa-academy.com\n \n\nhttps://www.surveymonkey.com/r/UOAAEX\n \nCancellation & Transfer\n\nPlease note that should this registration be cancelled fourteen (14) days before the day of the training\, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training\, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally\, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer. \nDisclaimer: UOA Academy reserves the right to make changes to the venue\, date\, and speaker\,\nincluding cancellation of the workshop if warranted by circumstances beyond its control. \n\n  \n\n  \nJoin Today! \n 
URL:https://uoa-academy.com/events/foundations-of-performance-management/
ATTACH;FMTTYPE=image/png:https://uoa-academy.com/wp-content/uploads/2024/01/Foundations-of-Performance-Management.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240214
DTEND;VALUE=DATE:20240216
DTSTAMP:20260428T023153
CREATED:20240105T041006Z
LAST-MODIFIED:20240105T052939Z
UID:10982-1707868800-1708041599@uoa-academy.com
SUMMARY:Preventive Maintenance & Monitoring
DESCRIPTION:Objectives \nThe main objective of the Preventive Maintenance & Monitoring course is to equip professionals with the knowledge and skills required to implement effective preventive maintenance programs and monitoring systems. The course aims to instill a proactive approach to equipment and facility maintenance\, minimizing downtime\, reducing operational costs\, and extending the lifespan of assets. Participants will gain insights into creating and managing preventive maintenance plans and implementing monitoring techniques for optimal performance. \nTarget Audience \nThis course is designed for maintenance managers\, engineers\, technicians\, and facility managers responsible for ensuring the reliability and efficiency of equipment and facilities. It is suitable for individuals seeking to enhance their preventive maintenance strategies\, minimize unexpected breakdowns\, and maximize the operational lifespan of assets. Additionally\, it caters to professionals involved in the planning and execution of maintenance programs across various industries. \nLearning Outcomes  \n\nDevelop a comprehensive understanding of preventive maintenance principles and their importance in sustaining operational efficiency.\nGain skills in implementing monitoring systems to track equipment performance and identify potential issues before they escalate.\nUnderstand and adhere to safety and regulatory standards in preventive maintenance to ensure a secure and compliant working environment.\n\n\nCourse Outlines:\nDay 1: \nModule 1: Introduction to Preventive Maintenance Principles \n\nUnderstanding the significance of preventive maintenance in operational efficiency\nOverview of key principles and methodologies in preventive maintenance\n\nModule 2: Creating Effective Preventive Maintenance Plans \n\nDeveloping customized preventive maintenance plans for diverse equipment and facilities\nStrategies for scheduling and prioritizing preventive maintenance tasks\n\nModule 3: Implementation of Monitoring Systems \n\nIntroduction to monitoring systems for equipment performance tracking\nSelecting and implementing appropriate monitoring technologies\n\nModule 4: Proactive Fault Detection and Troubleshooting \n\nTechniques for proactive fault detection and early intervention\nTroubleshooting strategies to prevent equipment failures and minimize downtime\n\nDay 2: \nModule 5: Optimizing Equipment Performance \n\nStrategies to optimize equipment performance through preventive maintenance\nBalancing performance and efficiency considerations in maintenance activities\n\nModule 6: Cost-effective Preventive Maintenance Practices \n\nIdentifying and implementing cost-effective preventive maintenance practices\nBudgeting and resource allocation for optimal maintenance outcomes\n\nModule 7: Safety and Regulatory Compliance in Preventive Maintenance \n\nUnderstanding and adhering to safety and regulatory standards\nEnsuring a secure and compliant working environment during maintenance activities\n\nModule 8:  Continuous Improvement Strategies \n\nEstablishing a framework for continuous improvement in preventive maintenance\nIncorporating feedback and data insights to enhance maintenance strategies over time\n\nPricing:\n \nRM 1\,500.00 Per Person (HRD Corp Claimable Course) + 6% SST\n \nKindly scan or click on the link below for your \nLearning Registration.\n \nFor any enquiries\, please contact us at:\n \nUOA Academy Sdn Bhd\nUOA Corporate Tower\, Lobby A\, Avenue 10\, The Vertical\nBangsar South City\, No 8 Jalan Kerinchi\n59200 Kuala Lumpur\, Malaysia.\nTel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517\nEmail: register@uoa-academy.com\n \n\nhttps://www.surveymonkey.com/r/UOAAEX\n \nCancellation & Transfer\n\nPlease note that should this registration be cancelled fourteen (14) days before the day of the training\, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training\, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally\, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer. \nDisclaimer: UOA Academy reserves the right to make changes to the venue\, date\, and speaker\,\nincluding cancellation of the workshop if warranted by circumstances beyond its control. \n\n  \n\n  \nJoin Today! \n  \n 
URL:https://uoa-academy.com/events/preventive-maintenance-monitoring/
ATTACH;FMTTYPE=image/png:https://uoa-academy.com/wp-content/uploads/2024/01/Preventive-Maintenance-Monitoring.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240213
DTEND;VALUE=DATE:20240215
DTSTAMP:20260428T023153
CREATED:20240105T041529Z
LAST-MODIFIED:20240105T052927Z
UID:10983-1707782400-1707955199@uoa-academy.com
SUMMARY:Procedures for the Use of Violence
DESCRIPTION:Objectives \nThe “Procedures for the Use of Violence” training is designed to provide participants with a comprehensive understanding of protocols and guidelines related to the use of force in specific contexts. The primary objective is to equip participants with the knowledge and skills necessary to navigate situations where the use of violence may be required\, ensuring adherence to legal and ethical standards. The training aims to clarify the appropriate procedures for the application of force\, emphasizing the importance of responsible and justified actions. \nTarget Audience \nThis training is tailored for middle management\, executive\, manager who may require the responsible use of force. It is specifically designed for those seeking to enhance their understanding of the procedures and considerations surrounding the use of violence in their respective professions. The content is applicable to participants aiming to maintain public safety and uphold legal and ethical standards in situations that demand the use of force. \nLearning Outcomes  \n\nDevelopment of skills to assess and respond to potential threats in the workplace.\nEmpowerment to make informed decisions for ensuring the safety and security of employees\, assets\, and the workplace environment.\nFostering a culture of vigilance and awareness among employees.\nImplementation of crisis management strategies in a responsible and ethical manner.\n\n\nCourse Outlines: \nDay 1: \nModule 1: Legal and Ethical Considerations Foundations \n\nUnderstanding legal frameworks related to the use of force.\nDiscussion on ethical considerations in crisis management.\n\nModule 2: Procedures for Responsible Force Application \n\nIn-depth exploration of protocols for responsible force application.\nPractical scenarios and hands-on exercises.\n\nModule 3: Threat Assessment Skills \n\nDevelopment of skills to assess potential threats in the workplace.\nInteractive exercises and role-playing.\n\nModule 4: Informed Decision-Making Strategies  \n\nStrategies for making informed decisions to ensure safety and security.\nApplication through real-world case studies.\n\nDay 2: \nModule 5: Building a Culture of Vigilance \n\nTechniques for fostering a culture of vigilance among employees.\nStrategies for building resilience and preparedness.\n\nModule 6: Crisis Management Strategies \n\nImplementation of crisis management strategies responsibly and ethically.\nSimulation exercises for practical application.\n\nModule 7: Legal Considerations in the Use of Force \n\nDeep dive into legal considerations and implications.\nScenarios to understand legal ramifications.\n\nModule 8: Leadership in Crisis Situations  \n\nDeveloping leadership skills in crisis situations.\nCase studies on effective crisis leadership.\n\n\nPricing:\n \nRM 1\,500.00 Per Person (HRD Corp Claimable Course) + 6% SST\n \nKindly scan or click on the link below for your \nLearning Registration.\n \nFor any enquiries\, please contact us at:\n \nUOA Academy Sdn Bhd\nUOA Corporate Tower\, Lobby A\, Avenue 10\, The Vertical\nBangsar South City\, No 8 Jalan Kerinchi\n59200 Kuala Lumpur\, Malaysia.\nTel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517\nEmail: register@uoa-academy.com\n \n\nhttps://www.surveymonkey.com/r/UOAAEX\n \nCancellation & Transfer\n\nPlease note that should this registration be cancelled fourteen (14) days before the day of the training\, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training\, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally\, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer. \nDisclaimer: UOA Academy reserves the right to make changes to the venue\, date\, and speaker\,\nincluding cancellation of the workshop if warranted by circumstances beyond its control. \n\n  \n\n  \nJoin Today! \n 
URL:https://uoa-academy.com/events/procedures-for-the-use-of-violence/
ATTACH;FMTTYPE=image/png:https://uoa-academy.com/wp-content/uploads/2024/01/Procedures-for-the-Use-of-Violence.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240213
DTEND;VALUE=DATE:20240215
DTSTAMP:20260428T023153
CREATED:20240105T034717Z
LAST-MODIFIED:20240108T041454Z
UID:10976-1707782400-1707955199@uoa-academy.com
SUMMARY:Certification Basic First Aid Training (BOFAC) + CPR Training + AED Training (2 days)
DESCRIPTION:Objectives \nThe Certification Basic First Aid Training (BOFAC) + CPR Training + AED Training is a comprehensive 2-day course designed to equip participants with essential first aid skills\, CPR techniques\, and AED operation knowledge. Participants will learn how to respond effectively to emergencies\, provide life-saving interventions\, and manage common injuries\, illnesses\, and medical conditions. The course combines theoretical knowledge with hands-on practice\, simulations\, and role-play exercises to ensure participants develop the necessary skills and confidence to handle emergency situations. \nTarget Audience \nThe Certification Basic First Aid Training (BOFAC) + CPR Training + AED Training is specifically designed for individuals who are expected to perform first aid in their workplace. This comprehensive course is aimed at providing participants with the necessary knowledge and skills to effectively respond to medical emergencies and provide immediate care to injured or ill individuals.  \nLearning Outcomes  \n\nUnderstand the importance of basic first aid and CPR in emergency situations.\nDemonstrate proficiency in providing CPR to adults\, children\, and infants.\nOperate an Automated External Defibrillator (AED) effectively and safely.\nAssess and prioritize injuries and illnesses\, and provide appropriate first aid interventions.\n\n\nCourse Outlines: \nDay 1: \nModule 1: Introduction to Basic First Aid \n\nUnderstanding the importance of basic first aid skills in emergency situations\nLegal and ethical considerations in providing first aid\nAssessing and prioritizing the severity of injuries and illnesses\n\nModule 2: Basic Life Support (BLS) and Cardiopulmonary Resuscitation (CPR) \n\nOverview of basic life support techniques\nProper CPR techniques for adults\, children\, and infants\nHands-on practice of CPR skills using mannequins\n\nModule 3: Automated External Defibrillator (AED) Training \n\nIntroduction to AED devices and their role in cardiac emergencies\nProper operation and usage of an AED machine\nSimulated scenarios to practice AED usage in different situations\n\nModule 4: First Aid for Common Injuries and Illnesses \n\nManaging bleeding and wounds\nTreating burns\, fractures\, and sprains\nRecognizing and responding to choking\, allergic reactions\, and other medical emergencies\n\nModule 5: First Aid for Environmental Emergencies \n\nIdentifying and managing heatstroke\, hypothermia\, and other environmental emergencies\nUnderstanding the importance of proper hydration and sun protection\nProviding first aid for insect bites\, stings\, and allergic reactions\n\nDay 2: \nModule 6:  First Aid for Medical Conditions \n\nRecognizing and responding to heart attacks\, strokes\, and seizures\nManaging diabetes-related emergencies\nAdministering appropriate first aid for asthma attacks and other respiratory conditions\n\n\nModule 7: First Aid for Pediatric Emergencies \n\nSpecific considerations for providing first aid to infants and children\nManaging common pediatric emergencies\, such as fevers\, seizures\, and allergic reactions\nTechniques for comforting and calming distressed children during first aid situations\n\nModule 8: First Aid in Remote and Disaster Situations \n\nUnderstanding the unique challenges and considerations in remote and disaster settings\nEssential first aid skills for wilderness\, outdoor\, or remote locations\nPreparing and responding to natural disasters and other large-scale emergencies\n\nModule 9: Practical Scenarios and Role-Play Exercises \n\nEngaging in simulated emergency scenarios to apply first aid and CPR skills\nParticipating in role-play exercises to practice communication and coordination during emergencies\nReceiving feedback and guidance from instructors on performance and techniques\n\nModule 10: Certification Assessment \n\nFinal assessment to evaluate participants’ understanding and application of first aid and CPR skills\nCertification awarded upon successful completion of the assessment\n\nPricing:\n \nRM 1\,500.00 Per Person (HRD Corp Claimable Course) + 6% SST\n \nKindly scan or click on the link below for your \nLearning Registration.\n \nFor any enquiries\, please contact us at:\n \nUOA Academy Sdn Bhd\nUOA Corporate Tower\, Lobby A\, Avenue 10\, The Vertical\nBangsar South City\, No 8 Jalan Kerinchi\n59200 Kuala Lumpur\, Malaysia.\nTel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517\nEmail: register@uoa-academy.com\n \n\nhttps://www.surveymonkey.com/r/UOAAEX\n \nCancellation & Transfer\n\nPlease note that should this registration be cancelled fourteen (14) days before the day of the training\, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training\, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally\, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer. \nDisclaimer: UOA Academy reserves the right to make changes to the venue\, date\, and speaker\,\nincluding cancellation of the workshop if warranted by circumstances beyond its control. \n\n  \n\n  \nJoin Today! \n  \n 
URL:https://uoa-academy.com/events/certification-basic-first-aid-training/
ATTACH;FMTTYPE=image/png:https://uoa-academy.com/wp-content/uploads/2024/01/FIRST-AID-KIT-TRAINING.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240206
DTEND;VALUE=DATE:20240208
DTSTAMP:20260428T023153
CREATED:20240105T040606Z
LAST-MODIFIED:20240108T041135Z
UID:10981-1707177600-1707350399@uoa-academy.com
SUMMARY:Hazard Analysis and Critical Control Point (HACCP)
DESCRIPTION:Objectives \nThe Hazard Analysis and Critical Control Point (HACCP) course is designed to educate participants on systematic approaches to identify\, assess\, and control potential hazards in food production processes. The primary objective is to equip participants with the knowledge and skills needed to implement and manage an effective HACCP system\, ensuring food safety\, compliance with regulations\, and the prevention of foodborne illnesses. \nTarget Audience \nThis course is specifically designed for professionals within executives\, middle management\, senior managers\, and employees in the hospitality sector relevant to this course. It is well-suited for individuals aiming to deepen their comprehension of HACCP principles. Additionally\, it is tailored for those actively engaged in the development\, implementation\, and upkeep of food safety management systems. \nLearning Outcomes  \n\nDevelop proficiency in identifying potential hazards in food production processes.\nDevelop proficiency in identifying potential hazards in food production processes.\nAcquire skills in implementing effective control measures to mitigate identified risks.\nEmpower participants to contribute significantly to creating and maintaining a safe and compliant food handling environment within their professional capacities.\n\n\nCourse Outlines: \nDay 1: \nModule 1: Introduction to HACCP Principles \n\nExamine systematic methodologies for identifying\, assessing\, and controlling potential hazards in food production processes.\nEmphasize the critical role of HACCP in ensuring food safety\, regulatory compliance\, and the prevention of foodborne illnesses.\n\nModule 2: Fundamentals of Hazard Identification \n\nCultivate proficiency in recognizing potential hazards at various stages of food production.\nEmploy case studies and practical exercises to enhance skills in hazard identification.\n\nModule 3: Implementation of Control Measures \n\nDevelop skills in implementing effective control measures to mitigate identified risks.\nExplore best practices and real-world examples illustrating successful control measures application.\n\nDay 2: \nModule 4: Establishment of an Effective HACCP System \n\nDelve into the components and requirements of an effective HACCP system.\nProvide practical guidance on the development\, implementation\, and maintenance of robust food safety management systems.\n\nModule 5: Regulatory Compliance and Food Safety \n\nUnderstanding the regulatory landscape and compliance requirements related to HACCP.\nStrategies for ensuring alignment with food safety regulations and industry standards.\n\nModule 6: Prevention of Foodborne Illnesses \n\nUtilize case studies and scenarios focused on preventing foodborne illnesses through HACCP implementation.\nAnalyze real-world examples to underscore the pivotal role of HACCP in food safety.\n\nPricing:\n \nRM 1\,500.00 Per Person (HRD Corp Claimable Course) + 6% SST\n \nKindly scan or click on the link below for your \nLearning Registration.\n \nFor any enquiries\, please contact us at:\n \nUOA Academy Sdn Bhd\nUOA Corporate Tower\, Lobby A\, Avenue 10\, The Vertical\nBangsar South City\, No 8 Jalan Kerinchi\n59200 Kuala Lumpur\, Malaysia.\nTel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517\nEmail: register@uoa-academy.com\n \n\nhttps://www.surveymonkey.com/r/UOAAEX\n \nCancellation & Transfer\n\nPlease note that should this registration be cancelled fourteen (14) days before the day of the training\, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training\, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally\, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer. \nDisclaimer: UOA Academy reserves the right to make changes to the venue\, date\, and speaker\,\nincluding cancellation of the workshop if warranted by circumstances beyond its control. \n\n  \n\n  \nJoin Today! \n 
URL:https://uoa-academy.com/events/hazard-analysis-and-critical-control-point-haccp/
ATTACH;FMTTYPE=image/png:https://uoa-academy.com/wp-content/uploads/2024/01/Hazard-Analysis-and-Critical-Control-Point-HACCP.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240206
DTEND;VALUE=DATE:20240208
DTSTAMP:20260428T023153
CREATED:20240105T034357Z
LAST-MODIFIED:20240105T053107Z
UID:10975-1707177600-1707350399@uoa-academy.com
SUMMARY:Basic Rigging
DESCRIPTION:Objectives \nThe Basic Rigging course is designed to provide participants with fundamental knowledge and skills essential for safe and efficient rigging operations. The course aims to ensure that participants understand the principles of rigging\, proper equipment usage\, and safety protocols\, enabling them to contribute to a secure working environment in industries that involve lifting and moving heavy loads.  \nTarget Audience \nThis course is specifically designed for all the executive\, middle management and senior managers that are involved in constructions and projects. The target audience includes those who are new to rigging operations or those seeking to refresh and enhance their basic rigging knowledge to ensure safety and compliance with industry standards. \nLearning Outcomes  \n\nEnhance communication skills specific to rigging operations\, covering hand signals and verbal communication\, enabling safe coordination of lifts.\nAcquire the ability to calculate loads and identify the center of gravity for different loads\, ensuring precision in lifting and movement procedures.\nGain familiarity with relevant industry regulations and standards\, ensuring preparedness for compliance and proactive risk mitigation.\n\n\nCourse Outlines: \nDay 1: \nModule 1: Introduction to Rigging Principles \n\nUnderstanding the fundamental principles of rigging operations\nOverview of the role of rigging in ensuring safe and efficient lifting and movement of heavy loads\n\nModule 2: Rigging Equipment Usage and Selection \n\nProficiency in the proper selection\, inspection\, and utilization of rigging equipment\nDetailed exploration of slings\, hoists\, and hardware used in rigging operations\n\nModule 3: Safety Protocols in Rigging \n\nImplementing safety protocols and best practices in rigging operations\nEnsuring a secure working environment during the lifting and movement of heavy loads\n\nModule 4: Communication Skills in Rigging \n\nEnhancing communication skills specific to rigging operations\nCovering hand signals and verbal communication techniques for safe coordination of lifts\n\nDay 2: \nModule 5: Load Calculation and Center of Gravity \n\nAcquiring the ability to calculate loads and identify the center of gravity for different loads\nEnsuring precision in lifting and movement procedures through load calculation techniques\n\nModule 6: Industry Regulations and Standards \n\nGaining familiarity with relevant industry regulations and standards\nEnsuring preparedness for compliance and proactive risk mitigation in rigging operations\n\nModule 7: Environmental Impact and Sustainability \n\nAssessing the environmental impact of rigging activities\nStrategies for promoting sustainability in rigging operations\n\n\nPricing:\n \nRM 1\,500.00 Per Person (HRD Corp Claimable Course) + 6% SST\n \nKindly scan or click on the link below for your \nLearning Registration.\n \nFor any enquiries\, please contact us at:\n \nUOA Academy Sdn Bhd\nUOA Corporate Tower\, Lobby A\, Avenue 10\, The Vertical\nBangsar South City\, No 8 Jalan Kerinchi\n59200 Kuala Lumpur\, Malaysia.\nTel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517\nEmail: register@uoa-academy.com\n \n\nhttps://www.surveymonkey.com/r/UOAAEX\n \nCancellation & Transfer\n\nPlease note that should this registration be cancelled fourteen (14) days before the day of the training\, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training\, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally\, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer. \nDisclaimer: UOA Academy reserves the right to make changes to the venue\, date\, and speaker\,\nincluding cancellation of the workshop if warranted by circumstances beyond its control. \n\n  \n\n  \nJoin Today! \n 
URL:https://uoa-academy.com/events/basic-rigging/
ATTACH;FMTTYPE=image/png:https://uoa-academy.com/wp-content/uploads/2024/01/Basic-Rigging.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240206
DTEND;VALUE=DATE:20240208
DTSTAMP:20260428T023153
CREATED:20240105T034118Z
LAST-MODIFIED:20240105T053112Z
UID:10974-1707177600-1707350399@uoa-academy.com
SUMMARY:Account Management & Client Retention (2 days)
DESCRIPTION:Objectives \nThe primary objective of the Account Management & Client Retention course is to equip professionals with the skills and strategies essential for effective account management and the retention of clients. The course aims to enhance participants’ ability to build strong client relationships\, maximize customer satisfaction\, and implement proactive account management practices that contribute to long-term client loyalty and business growth. \nTarget Audience \nThis course is designed for account managers\, middle management\, sales professionals\, and individuals responsible for managing client accounts and fostering client relationships. It is suitable for those seeking to refine their account management skills\, enhance client communication\, and implement effective retention strategies. Additionally\, it caters to business owners and managers who aim to improve overall customer satisfaction and client loyalty. \nLearning Outcomes  \n\nEnhance communication skills to build rapport and establish strong\, trust-based relationships with clients.\nLearn techniques for assessing and understanding client needs\, enabling the customization of services to meet individual client requirements.\nImplement client retention strategies to maximize customer satisfaction and foster long-term client loyalty.\nCultivate client advocacy by exceeding expectations\, providing exceptional service\, and creating positive client experiences.\n\n\nCourse Outlines: \nDay 1: \nModule 1: Build Knowledge of Strategic Account Management \n\nUnderstanding the strategic role of account management in business growth\nAligning client needs with organizational goals and objectives\n\nModule 2: Effective Communication for Client Relationships \n\nDeveloping strong communication skills to build rapport and trust\nTailoring communication styles to different client preferences\n\nModule 3: Client Needs Assessment Techniques \n\nImplementing effective techniques for assessing and understanding client needs\nCustomizing services to meet individual client requirements\n\nModule 4: Proactive Problem Resolution \n\nIdentifying potential issues and addressing client concerns proactively\nDeveloping problem-solving strategies to ensure client satisfaction\n\nDay 2: \nModule 5: Client Retention Strategies \n\nImplementing client retention strategies for long-term loyalty\nMaximizing customer satisfaction through personalized approaches\n\nModule 6:  Cross-Selling and Upselling Techniques \n\nLearning and applying techniques for cross-selling and upselling\nExpanding service offerings to meet additional client needs\n\nModule 7: Data Analysis for Client Insights \n\nUtilizing data analysis tools to gain insights into client behaviour\nApplying data-driven strategies for personalized account management\n\nModule 8: Building Client Advocacy \n\nCultivating client advocacy through exceptional service\n\nCreating positive client experiences to enhance brand loyalty and worth-of-mouth \nPricing: \nRM 1\,500.00 Per Person (HRD Corp Claimable Course) + 6% SST\n \nKindly scan or click on the link below for your \nLearning Registration.\n \nFor any enquiries\, please contact us at:\n \nUOA Academy Sdn Bhd\nUOA Corporate Tower\, Lobby A\, Avenue 10\, The Vertical\nBangsar South City\, No 8 Jalan Kerinchi\n59200 Kuala Lumpur\, Malaysia.\nTel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517\nEmail: register@uoa-academy.com\n \n\nhttps://www.surveymonkey.com/r/UOAAEX\n \nCancellation & Transfer\n\nPlease note that should this registration be cancelled fourteen (14) days before the day of the training\, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training\, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally\, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer. \nDisclaimer: UOA Academy reserves the right to make changes to the venue\, date\, and speaker\,\nincluding cancellation of the workshop if warranted by circumstances beyond its control. \n\n  \n\n  \nJoin Today!
URL:https://uoa-academy.com/events/account-management-client-retention/
ATTACH;FMTTYPE=image/png:https://uoa-academy.com/wp-content/uploads/2024/01/Account-Management-Client-Retention-1.png
END:VEVENT
END:VCALENDAR