Corporate Presence: Grooming, Confidence & Impact (2Days)
2026-11-18
Objectives
In today’s professional environment, corporate presence goes beyond appearance—it reflects confidence, credibility, communication, and professional conduct. This 2-day programme is designed to help participants develop a strong and authentic corporate presence through appropriate grooming, confident behaviour, and impactful interpersonal skills suited to the Malaysian workplace culture.
Participants will learn how personal image, attitude, body language, and communication influence perceptions, relationships, and career growth. The programme focuses on practical application to help professionals present themselves with confidence, professionalism, and positive impact in daily work interactions
Target Audience

Executives and Professionals
Frontline and Customer-Facing Staff
Supervisors and Team Leaders
Administrative and Support Staff
Employees representing the organisation internally and externally

Learning Outcomes
By the end of this programme, participants will be able to:

Understand the importance of corporate presence in professional success
Present a professional image aligned with organisational standards
Demonstrate confident posture, body language, and communication
Build self-confidence and personal credibility at work
Communicate with clarity, professionalism, and impact
Strengthen workplace relationships through positive professional behaviour

Course Outlines:
Day 1 – Professional Image & Confidence Foundations
Module 1: Understanding Corporate Presence

What is corporate presence and why it matters
First impressions and professional credibility
Corporate presence in the Malaysian workplace context

Module 2: Professional Grooming & Appearance

Workplace grooming standards and expectations
Dressing appropriately for different roles and occasions
Personal hygiene, posture, and professional etiquette
Aligning personal image with organisational values

Module 3: Body Language & Non-Verbal Impact

Understanding body language and its influence
Confident posture, eye contact, and facial expressions
Managing nervous habits and negative signals

Module 4: Building Personal Confidence at Work

Understanding confidence vs arrogance
Overcoming self-doubt and limiting beliefs
Developing self-assurance in professional settings

Day 2 – Communication, Impact & Professional Behaviour
Module 5: Professional Communication & Presence

Speaking with clarity, confidence, and professionalism
Tone of voice and verbal impact
Communicating assertively and respectfully

Module 6: Workplace Etiquette & Professional Conduct

Professional behaviour in meetings and discussions
Respectful interaction with colleagues and stakeholders
Managing emotions and maintaining composure

Module 7: Influencing Others Through Presence

Building credibility and trust
Creating positive impact without authority
Managing perceptions in challenging situations

Module 8: Sustaining Corporate Presence & Personal Action Plan

Maintaining consistency in image and behaviour
Aligning presence with career goals
Developing a personal corporate presence action plan
Programme recap and key takeaways

PRICING:

RM 2,200.00 Per Person (HRD Corp Claimable Course) + 8% SSTTo inquire about pricing for our training, please contact us for a quote.

Kindly scan or click on the link below for your. Learning Registration.For any enquiries, please contact us at:UOA Academy Sdn BhdSuite 1-2, Lower Level 1, City, The Horizon Annexe, Avenue 7,Bangsar South, 59200 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur.
Tel: 6013 482 4810 / 6016 241 3517Email: register@uoa-academy.com

Click Here for Registration & Further Details!

Cancellation & Transfer

Please note that should this registration be cancelled fourteen (14) days before the day of the training, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer.
Disclaimer: UOA Academy reserves the right to make changes to the venue, date, and speaker, including cancellation of the workshop if warranted by circumstances beyond its control.

Managing Expectation & Stress Management (2 Days)
2026-11-18 - 2026-11-19
Objectives
The “Managing Expectations & Stress Management” course is designed to equip participants with the skills to effectively manage expectations and navigate stress in both professional and personal contexts. The primary objectives include providing insights into expectation management strategies, offering practical stress management techniques, and fostering resilience in challenging situations.
Target Audience
This course is tailored for executives, senior managers, and individuals in leadership roles who aim to enhance their ability to manage expectations and stress effectively. It is suitable for anyone seeking practical tools and strategies to navigate high-pressure situations, improve performance, and foster a positive work-life balance.
Learning Outcomes

Communicate expectations clearly to minimize conflicts.
Learn practical and effective stress management techniques.
Foster resilience in facing challenging situations.
Develop skills to navigate challenging situations with composure.
Gain a deep understanding of effective management contributing to overall well-being.

Course Outlines:
Day 1:
Module 1: Introduction to Expectation Management

Overview of the course objectives.
Importance of effective expectation management in professional and personal contexts.

Module 2: Strategies for Clear Communication of Expectations

Techniques for communicating expectations clearly.
Minimizing conflicts through effective communication.

Module 3: Practical Stress Management Techniques

Introduction to stress management principles.
Learning and applying practical techniques for stress reduction.

Module 4: Building Resilience

Understanding resilience in the face of challenges.
Strategies for fostering resilience in both professional and personal aspects.

Day 2:
Module 5: Navigating Challenging Situations with Composure

Developing skills to navigate high-pressure situations.
Maintaining composure and effectiveness in challenging environments.

Module 6: Work-Life Balance

Importance of work-life balance.
Strategies for achieving and maintaining a positive work-life balance.

Module 7: Overall Well-being and Professional Success

Connecting effective expectation management and stress reduction to overall well-being.
Building skills for professional success through effective stress and expectation management.

Module 8: Group Activities and Discussions

Engaging in group activities to reinforce learning.
Discussions on challenges and solutions in managing expectations and stress.

PRICING:

RM 2,200.00 Per Person (HRD Corp Claimable Course) + 8% SSTTo inquire about pricing for our training, please contact us for a quote.

Kindly scan or click on the link below for your. Learning Registration.For any enquiries, please contact us at:UOA Academy Sdn BhdSuite 1-2, Lower Level 1, City, The Horizon Annexe, Avenue 7,Bangsar South, 59200 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur.
Tel: 6013 482 4810 / 6016 241 3517Email: register@uoa-academy.com

Click Here for Registration & Further Details!

Cancellation & Transfer

Please note that should this registration be cancelled fourteen (14) days before the day of the training, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer.
Disclaimer: UOA Academy reserves the right to make changes to the venue, date, and speaker, including cancellation of the workshop if warranted by circumstances beyond its control.

Managing Effective Teams: Building Collaboration, Trust, and Accountability at Work (2 Days)
2026-11-18 - 2026-11-19
Objectives
This 2-day in-person training equips managers and team leaders with the core competencies to lead high-performing teams in today’s dynamic workplace. Focused on Malaysian organisational realities, the course addresses communication gaps, role clarity, conflict resolution, motivation strategies, and alignment to shared goals. Participants will gain practical frameworks to improve team effectiveness, foster trust, and manage team dynamics with confidence
Target Audience

Team leaders, supervisors, middle managers, and functional heads responsible for managing team performance, cohesion, and workplace collaboration.

Learning Outcomes
By the end of this programme, participants will be able to:

Identify the key elements of effective teams and assess current team dynamics
Apply communication strategies that improve trust, alignment, and performance
Manage team conflict and resolve misunderstandings constructively
Use motivation and delegation techniques to drive accountability and ownership
Implement team action plans to enhance collaboration and team culture

Course Outlines
Day 1: Building Strong Team Foundations & Trust
Module 1: Foundations of High-Performance Teams

Define team effectiveness using models (e.g., Tuckman, Lencioni)
Diagnose strengths and weaknesses in current teams
Stages of team development
Characteristics of dysfunctional teams

Module 2: Communication and Role Clarity

Improve team communication through clarity and feedback
Align roles, goals, and expectations
Communication styles
Role alignment tools

Module 3: Building Trust and Psychological Safety

Recognise barriers to trust in teams
Apply behaviours that foster open, supportive environments
Trust behaviour
Safe-to-speak cultures

Day 2: Managing Conflict, Accountability & Team Culture
Module 4: Conflict Management and Constructive Tension

Identify common sources of team conflict
Use structured conversations to resolve tension
Types of conflict (task vs relationship)
Conflict resolution tools

Module 5: Motivation and Accountability

Use intrinsic and extrinsic motivation techniques
Reinforce team accountability without micromanaging
Motivation styles
Performance feedback loops

Module 6: Leading Team Culture and Next Steps

Embed positive norms and rituals into team life
Develop a team improvement action plan
Culture shaping tools
Continuous improvement practices

Training Methodology
This programme is delivered through case studies and real-life workplace scenarios supported by group discussions and interactive mapping exercises. Participants engage in role plays and communication simulations to practise team leadership skills in realistic situations. Self and team diagnostic tools are used to increase awareness of team dynamics. Learning is reinforced through action planning and peer coaching to ensure practical application at the workplace.
PRICING:

RM 2,200.00 Per Person (HRD Corp Claimable Course) + 8% SSTTo inquire about pricing for our training, please contact us for a quote.

Kindly scan or click on the link below for your. Learning Registration.For any enquiries, please contact us at:UOA Academy Sdn BhdSuite 1-2, Lower Level 1, City, The Horizon Annexe, Avenue 7,Bangsar South, 59200 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur.
Tel: 6013 482 4810 / 6016 241 3517Email: register@uoa-academy.com

Click Here for Registration & Further Details!

Cancellation & Transfer

Please note that should this registration be cancelled fourteen (14) days before the day of the training, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer.
Disclaimer: UOA Academy reserves the right to make changes to the venue, date, and speaker, including cancellation of the workshop if warranted by circumstances beyond its control.

Critical Thinking & Creativity in Problem Solving (2Days)
2026-11-25 - 2026-11-26
Objectives
The “Critical Thinking & Creativity in Problem Solving” course aims to develop participants’ critical thinking and creativity skills for effective problem-solving and decision-making. The primary objectives include fostering a deep understanding of critical thinking principles, promoting creativity in decision-making processes, and equipping participants with practical problem-solving strategies.
Target Audience
This course is designed for professionals across various industries, including managers, executives, and decision-makers seeking to enhance their problem-solving and decision-making capabilities. It is suitable for individuals looking to cultivate critical thinking skills and inject creativity into their decision-making processes for improved outcomes.
Learning Outcomes
By the end of this programme, participants will be able to:

Develop proficiency in applying critical thinking methodologies for systematic problem analysis.
Cultivate creative approaches to decision-making, generating innovative solutions.
Navigate ambiguity with confidence and make informed decisions.
Contribute to the development of a dynamic problem-solving culture within organizations.

Course Outlines:
Day 1:
Module 1: Introduction to Critical Thinking

Overview of critical thinking principles
Importance in problem-solving and decision-making

Module 2: Creative Decision-Making

Understanding the role of creativity in decision-making
Techniques for fostering creativity in problem-solving

Module 3: Systematic Problem Analysis

Critical thinking methodologies for analyzing complex problems
Practical applications in real-world scenarios

Module 4: Navigating Ambiguity

Building confidence in dealing with ambiguous situations
Making informed decisions amid uncertainty

Day 2:
Module 5: Cultivating a Dynamic Problem-Solving Culture

Strategies for fostering a problem-solving culture in organizations
Implementing and sustaining positive changes in decision-making processes

Module 6: Effective Communication in Decision-Making

Importance of communication in conveying decisions
Techniques for communicating complex decisions to diverse stakeholders

Module 7: Collaborative Problem-Solving

Enhancing teamwork and collaboration in problem-solving
Leveraging diverse perspectives for more robust solutions

Module 8: Decision Implementation and Evaluation

Strategies for implementing decisions effectively
Methods for evaluating the outcomes of decisions

PRICING:

RM 2,200.00 Per Person (HRD Corp Claimable Course) + 8% SSTTo inquire about pricing for our training, please contact us for a quote.

Kindly scan or click on the link below for your. Learning Registration.For any enquiries, please contact us at:UOA Academy Sdn BhdSuite 1-2, Lower Level 1, City, The Horizon Annexe, Avenue 7,Bangsar South, 59200 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur.
Tel: 6013 482 4810 / 6016 241 3517Email: register@uoa-academy.com

Click Here for Registration & Further Details!

Cancellation & Transfer

Please note that should this registration be cancelled fourteen (14) days before the day of the training, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer.
Disclaimer: UOA Academy reserves the right to make changes to the venue, date, and speaker, including cancellation of the workshop if warranted by circumstances beyond its control.

Boost your Productivity with Artificial Intelligence-AI (2 Days)
2026-11-25 - 2026-11-26
Objectives
This 2-day training program is designed to equip participants with the knowledge and skills to leverage Artificial Intelligence (AI) tools specifically aimed at enhancing time management and productivity. Through practical workshops, hands-on exercises, and interactive discussions, participants will explore AI-driven solutions tailored to optimize time allocation, streamline workflows, and prioritize tasks efficiently. The training will focus on practical strategies for integrating AI technologies into daily routines to maximize productivity and achieve better time management outcomes.
Target Audience
This training is suitable for professionals, entrepreneurs, and individuals seeking to enhance their time management skills using AI technologies. It is ideal for anyone who wants to learn how to leverage AI tools and techniques to prioritize tasks effectively, automate repetitive processes, and optimize time allocation in both personal and professional contexts.
Learning Outcomes

Understand the role of Artificial Intelligence (AI) in time management and productivity enhancement.
Identify and evaluate AI-powered tools and technologies designed to optimize time allocation and streamline workflows.
Develop practical skills in using AI-driven solutions for task prioritization, scheduling, and time tracking.
Implement effective strategies for integrating AI into daily routines to improve time management practices and boost productivity.
Cultivate a mindset for continuous learning and exploration of AI-driven productivity solutions to optimize time management in the long term

Course Outlines:
Day 1
Session 1: Introduction to AI for Time Management

Overview of Artificial Intelligence (AI) and its relevance in time management.
Understanding the intersection of AI technologies and productivity enhancement.
Exploring common challenges in time management and how AI can address them.

Session 2: Prioritizing Tasks with AI

Strategies for using AI-powered tools to prioritize tasks effectively.
Hands-on exercises in categorizing tasks based on urgency and importance.
Leveraging AI algorithms for personalized task prioritization.

Session 3: Automating Repetitive Tasks with AI

Introduction to AI-driven automation tools and techniques.
Demonstrations of automating repetitive tasks using AI algorithms.
Benefits and considerations of task automation in time management.

Session 4: AI-Powered Scheduling and Time Tracking

Exploring AI-enabled scheduling applications and time tracking tools.
Hands-on exercises in using AI for scheduling meetings and appointments.
Leveraging AI insights for optimizing time allocation and identifying productivity patterns.

Day 2:
Session 5: Maximizing Efficiency with AI-Driven Personal Assistants

Overview of AI-powered personal assistant applications and productivity tools.
Hands-on exploration of virtual assistants for task management and reminders.
Tips and techniques for maximizing efficiency with AI-driven personal assistants.

Session 6: Enhancing Focus and Concentration with AI

Strategies for using AI technologies to minimize distractions and maintain focus.
Exploring AI-driven tools for blocking distractions and managing digital clutter.
Practical exercises in creating an AI-enhanced productivity environment.

Session 7: Integrating AI into Daily Routines

Developing personalized routines and workflows with AI-driven productivity solutions.
Tips for seamlessly integrating AI tools into daily schedules and habits. ● Case studies and success stories of individuals leveraging AI for better time management.

Session 8: Action Planning and Implementation

Developing actionable plans for integrating AI-driven time management strategies into participants’ daily routines.
Peer feedback and collaboration on implementation strategies and best practices.
Closing remarks and resources for continued learning and exploration of AI-driven time management solutions.

PRICING:

RM 2,200.00 Per Person (HRD Corp Claimable Course) + 8% SSTTo inquire about pricing for our training, please contact us for a quote.

Kindly scan or click on the link below for your. Learning Registration.For any enquiries, please contact us at:UOA Academy Sdn BhdSuite 1-2, Lower Level 1, City, The Horizon Annexe, Avenue 7,Bangsar South, 59200 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur.
Tel: 6013 482 4810 / 6016 241 3517Email: register@uoa-academy.com

Click Here for Registration & Further Details!

Cancellation & Transfer

Please note that should this registration be cancelled fourteen (14) days before the day of the training, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer.
Disclaimer: UOA Academy reserves the right to make changes to the venue, date, and speaker, including cancellation of the workshop if warranted by circumstances beyond its control.

Emotional Intelligence: The Power of Awareness at Work (2Days)
2026-11-25 - 2026-11-26
Objectives
The objective of this training course is to enhance participants’ emotional intelligence by helping them understand and leverage their emotional strengths to achieve personal and professional growth. The course focuses on developing self-awareness, self-regulation, and interpersonal skills to empower individuals to manage their emotions effectively, improve their relationships, and maximize their potential. Participants will learn strategies for harnessing emotional intelligence to boost resilience, enhance decision-making, and create a positive impact in both their personal lives and workplace environments.
Target Audience
This training course is designed for individuals at all levels who are seeking to improve their emotional intelligence to enhance personal and professional effectiveness. It is particularly beneficial for professionals looking to develop greater self-awareness, better manage their emotions, and improve their interpersonal relationships. The course is ideal for those in leadership roles, team members, and anyone interested in maximizing their potential and fostering a more positive and productive work environment.
Learning Outcomes
By the end of this programme, participants will be able to:

Enhanced Self-Awareness: Improved ability to recognize and understand personal emotions and their impact on behavior and decision-making.
Advanced Self-Regulation: Mastery of techniques for managing and controlling emotional responses to handle stress and maintain composure effectively.
Strengthened Interpersonal Skills: Enhanced ability to communicate empathetically, build stronger relationships, and navigate social interactions with greater ease.
Increased Resilience: Development of strategies to bounce back from setbacks and manage challenges with a positive and proactive mindset.
Improved Decision-Making: Greater capacity to make informed and balanced decisions by integrating emotional insights with rational analysis.
Maximized Personal and Professional Potential: Leveraging emotional intelligence to boost overall performance, achieve personal goals, and foster a more productive and harmonious work environment.

Course Outlines:
DAY1: Foundations and Leadership in Service Culture
Module 1: Understanding Service Culture

Defining Service Excellence: Explore the key components of a service-oriented culture and what distinguishes exceptional service.
Impact on Organizational Success: Understand how a strong service culture contributes to customer satisfaction, loyalty, and business growth.

Module 2: Leading by Example

Modeling Exceptional Service: Techniques for demonstrating high standards of customer service and setting a positive example for your team.
Developing Leadership Skills: Strategies for inspiring and motivating employees to deliver superior service and uphold service standards.

Module 3: Creating and Communicating Service Standards

Establishing Clear Standards: Methods for defining and implementing service expectations that align with organizational goals.
Effective Communication: Skills for communicating service standards and expectations clearly to your team to ensure alignment and consistency.

Module 4: Coaching and Mentoring for Service Excellence

Building Skills through Coaching: Techniques for providing effective feedback and coaching to improve team performance.
Mentoring for Growth: Strategies for mentoring team members to develop their customer service skills and advance their careers.

DAY 2: Implementing Strategies and Fostering a Positive Culture Module 5: Implementing Service Strategies

Developing Action Plans: Create actionable plans to implement service strategies that enhance customer satisfaction and service delivery.
Monitoring and Adjusting: Techniques for tracking the effectiveness of service strategies and making necessary adjustments for continuous improvement.

Module 6: Driving Continuous Improvement

Performance Evaluation: Tools for assessing service performance and identifying areas for improvement.
Actionable Feedback: How to gather and use customer and employee feedback to refine service practices and drive improvements.

Module 7: Fostering a Service-Oriented Culture

Building a Positive Environment: Strategies for creating and maintaining a work environment that supports and encourages exceptional service.
Engagement and Recognition: Techniques for recognizing and rewarding team members who exemplify outstanding service, reinforcing a culture of excellence.

Module 8: Personal Action Plans and Implementation

Developing Individual Action Plans: Craft personalized plans for applying the learned concepts to your specific team and organizational context.
Role-Playing and Scenario Practice: Engage in role-playing exercises to practice implementing service strategies and resolving service-related challenges.

PRICING:

RM 2,200.00 Per Person (HRD Corp Claimable Course) + 8% SSTTo inquire about pricing for our training, please contact us for a quote.

Kindly scan or click on the link below for your. Learning Registration.For any enquiries, please contact us at:UOA Academy Sdn BhdSuite 1-2, Lower Level 1, City, The Horizon Annexe, Avenue 7,Bangsar South, 59200 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur.
Tel: 6013 482 4810 / 6016 241 3517Email: register@uoa-academy.com

Click Here for Registration & Further Details!

Cancellation & Transfer

Please note that should this registration be cancelled fourteen (14) days before the day of the training, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer.
Disclaimer: UOA Academy reserves the right to make changes to the venue, date, and speaker, including cancellation of the workshop if warranted by circumstances beyond its control.

Office Management & Administration (1 Day)
2026-12-02
Objectives
The Office Management & Administration course is designed to equip participants with a comprehensive skill set essential for effective office management and administration. The program aims to provide valuable insights into the principles of organizational efficiency, effective communication, and efficient time management. Moreover, the course endeavors to foster leadership and decision-making skills that are directly relevant to the responsibilities associated with office management. Participants will emerge from the program well-prepared to contribute significantly to the smooth operation of office environments, promoting productivity and overall success.
Target Audience
This course is tailored for professionals working in office management, administrative roles, and individuals aspiring to enhance their skills in organizational efficiency. It is suitable for office managers, executive assistants, administrative coordinators, and those seeking foundational knowledge or looking to refine their expertise.
Learning Outcomes
By the end of this programme, participants will be able to:

Acquire a well-rounded skill set for effective office management.
Gain insights into organizational efficiency, communication strategies, and time management principles.
Develop leadership and decision-making skills relevant to office management responsibilities.
Empower individuals to contribute significantly to the smooth operation of office environments.
Foster productivity and success in office management through learned skills.

Course Outlines:
Day 1:
Module 1: Fundamentals of Office Management

Understanding the role and responsibilities of office managers and administrators.
Key principles of organizational efficiency.
Establishing systems for smooth office operations.

Module 2: Effective Communication in the Workplace

The importance of clear and professional communication.
Strategies for improving verbal, written, and digital communication.
Building positive relationships with colleagues, clients, and stakeholders.

Module 3: Time Management and Prioritization

Techniques for managing time effectively in a fast-paced office environment.
Tools for prioritizing tasks and meeting deadlines.
Avoiding common time-wasting pitfalls and distractions.

Module 4: Leadership and Decision-Making in Office Administration

Developing leadership skills for managing teams and projects.
Effective decision-making frameworks for administrative roles.
Delegation and collaboration to enhance productivity.

Module 5: Building a Productive Office Environment

Creating systems and processes to improve efficiency.
Promoting a positive and organized workspace culture.
Using technology and tools to streamline administrative tasks.

PRICING:

RM 1,800.00 Per Person (HRD Corp Claimable Course) + 8% SSTTo inquire about pricing for our training, please contact us for a quote.

Kindly scan or click on the link below for your. Learning Registration.For any enquiries, please contact us at:UOA Academy Sdn BhdSuite 1-2, Lower Level 1, City, The Horizon Annexe, Avenue 7,Bangsar South, 59200 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur.
Tel: 6013 482 4810 / 6016 241 3517Email: register@uoa-academy.com

Click Here for Registration & Further Details!

Cancellation & Transfer

Please note that should this registration be cancelled fourteen (14) days before the day of the training, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer.
Disclaimer: UOA Academy reserves the right to make changes to the venue, date, and speaker, including cancellation of the workshop if warranted by circumstances beyond its control.

Certification Basic First Aid Training (BOFAC) + CPR Training + AED Training (2 days)
2026-12-02 - 2026-12-03
Objectives
The Certification Basic First Aid Training (BOFAC) + CPR Training + AED Training is a comprehensive 2-day course designed to equip participants with essential first aid skills, CPR techniques, and AED operation knowledge. Participants will learn how to respond effectively to emergencies, provide life-saving interventions, and manage common injuries, illnesses, and medical conditions. The course combines theoretical knowledge with hands-on practice, simulations, and role-play exercises to ensure participants develop the necessary skills and confidence to handle emergency situations.
Target Audience
The Certification Basic First Aid Training (BOFAC) + CPR Training + AED Training is specifically designed for individuals who are expected to perform first aid in their workplace. This comprehensive course is aimed at providing participants with the necessary knowledge and skills to effectively respond to medical emergencies and provide immediate care to injured or ill individuals.
Learning Outcomes

Understand the importance of basic first aid and CPR in emergency situations.
Demonstrate proficiency in providing CPR to adults, children, and infants.
Operate an Automated External Defibrillator (AED) effectively and safely.
Assess and prioritize injuries and illnesses, and provide appropriate first aid interventions.

Course Outlines: Day 1:
Module 1: Introduction to Basic First Aid

Understanding the importance of basic first aid skills in emergency situations
Legal and ethical considerations in providing first aid
Assessing and prioritizing the severity of injuries and illnesses

Module 2: Basic Life Support (BLS) and Cardiopulmonary Resuscitation (CPR)

Overview of basic life support techniques
Proper CPR techniques for adults, children, and infants
Hands-on practice of CPR skills using mannequins

Module 3: Automated External Defibrillator (AED) Training

Introduction to AED devices and their role in cardiac emergencies
Proper operation and usage of an AED machine
Simulated scenarios to practice AED usage in different situations

Module 4: First Aid for Common Injuries and Illnesses

Managing bleeding and wounds
Treating burns, fractures, and sprains
Recognizing and responding to choking, allergic reactions, and other medical emergencies

Module 5: First Aid for Environmental Emergencies

Identifying and managing heatstroke, hypothermia, and other environmental emergencies
Understanding the importance of proper hydration and sun protection
Providing first aid for insect bites, stings, and allergic reactions

Day 2:
Module 6: First Aid for Medical Conditions

Recognizing and responding to heart attacks, strokes, and seizures
Managing diabetes-related emergencies
Administering appropriate first aid for asthma attacks and other respiratory conditions

Module 7: First Aid for Pediatric Emergencies

Specific considerations for providing first aid to infants and children
Managing common pediatric emergencies, such as fevers, seizures, and allergic reactions
Techniques for comforting and calming distressed children during first aid situations

Module 8: First Aid in Remote and Disaster Situations

Understanding the unique challenges and considerations in remote and disaster settings
Essential first aid skills for wilderness, outdoor, or remote locations
Preparing and responding to natural disasters and other large-scale emergencies

Module 9: Practical Scenarios and Role-Play Exercises

Engaging in simulated emergency scenarios to apply first aid and CPR skills
Participating in role-play exercises to practice communication and coordination during emergencies
Receiving feedback and guidance from instructors on performance and techniques

Module 10: Certification Assessment

Final assessment to evaluate participants’ understanding and application of first aid and CPR skills
Certification awarded upon successful completion of the assessment

PRICING:

RM 2,200.00 Per Person (HRD Corp Claimable Course) + 8% SSTTo inquire about pricing for our training, please contact us for a quote.

Kindly scan or click on the link below for your. Learning Registration.For any enquiries, please contact us at:UOA Academy Sdn BhdSuite 1-2, Lower Level 1, City, The Horizon Annexe, Avenue 7,Bangsar South, 59200 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur.
Tel: 6013 482 4810 / 6016 241 3517Email: register@uoa-academy.com

Click Here for Registration & Further Details!

Cancellation & Transfer

Please note that should this registration be cancelled fourteen (14) days before the day of the training, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer.
Disclaimer: UOA Academy reserves the right to make changes to the venue, date, and speaker, including cancellation of the workshop if warranted by circumstances beyond its control.

Effective Stress Management for Long Term Productivity (2 Days)
2026-12-02 - 2026-12-03
Objectives
Stress has been widely noted in the fields of all practices to be in the interest of many stakeholders. Stress addressing sessions are in need to tackle increasing stress issues among employers and employees. In the timings of the current era with increased demand of specified personal or third-party expectation, this session is timely relevant. Two solutions to respond to stress is to understand the mechanism in the body’s internal work and incorporate interventions into it. These circumstances will be sought to be achieved in order to endorse the objective of a healthy well-being in an organization for better effectiveness and productivity!
Key aims of the training are:

To identify symptoms of stress before it affects productivity.
To foster understanding on stress management to sustain long-term productivity.
To distinguish between different types of stress for productivity management.

Target Audience
Suitable for staff from administration personnel to executives.
Learning Outcomes

To cultivate awareness of stress and identify its symptoms.
To enhance abilities to distinguish between different types of stress.
To foster understanding on and identify ways of stress management.
To foster acknowledgement on the importance of productivity.
To recognize ways to enhance productivity on a long-term basis.

Course Outlines Day 1: Stress Management
Module 1: Introduction to Stress
Program Content:

Breaking Stress Down
Stressors
Stress Escapism

Activities / Exercises:

Group Interaction

Module 2: Types of Stress
Program Content:

Eustress and Distress
Psychology of Emotions
Sublimation Method

Activities / Exercises:

Brain Teaser

Module 3: Effect of Stress on Performance
Program Content:

Eustress and Distress Analysis
Psychology of Emotions
Identifying Causes of Stress

Activities / Exercises:

Debate

Module 4: Reinforcements for Performances
Program Content:

Positive and Negative Reinforcements
Formulation for Reinforcements

Activities / Exercises:

Case Study

Day 2: Maintaining Productivity Module 1: Long Term Productivity
Program Content:

Art of Rewarding Incentives
Addressing Micromanagement
Time Assessment for Reinforcements

Activities / Exercises:

Presentation

Module 2: Over Productivity
Program Content:

Identifying Over Productivity
Productivity Management
Compulsive Productivity

Activities / Exercises:

Brain Teaser

Module 3: Stress and Productivity
Program Content:

Stress Detoxification with Sublimation
Managing Progress for Productivity
Functions of Interventions

Activities / Exercises:

Simulation

Module 4: Wrapping up with Organizational Psychology
Program Content:

Psychology of Stress Management
Psychology of Productivity Management
Relaxation Technique in Organization

Activities / Exercises:

Reflection

Training Methodology
This training is designed for psychologically better effectiveness for its participants. Each module’s content is structured for ‘continuous learning’ concept with progressive improvements to groom the participants’ well-being of stress management consistently. The modules comprise of relevant activities that adheres to conceptual and execution mechanisms such as case studies, theories references, simulation visualizations, group discussions, and choice-oriented debates.

RM 2,200.00 Per Person (HRD Corp Claimable Course) + 8% SSTTo inquire about pricing for our training, please contact us for a quote.

Kindly scan or click on the link below for your. Learning Registration.For any enquiries, please contact us at:UOA Academy Sdn BhdSuite 1-2, Lower Level 1, City, The Horizon Annexe, Avenue 7,Bangsar South, 59200 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur.
Tel: 6013 482 4810 / 6016 241 3517Email: register@uoa-academy.com

Click Here for Registration & Further Details!

Cancellation & Transfer

Please note that should this registration be cancelled fourteen (14) days before the day of the training, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer.
Disclaimer: UOA Academy reserves the right to make changes to the venue, date, and speaker, including cancellation of the workshop if warranted by circumstances beyond its control.

AI Tools at the Workplace (1 Day)
2026-12-03
Objectives
Artificial Intelligence (AI) is rapidly transforming how work is performed across industries. From writing emails and analysing data to managing tasks and improving productivity, AI tools are becoming essential workplace enablers.
This 1-day programme is designed to introduce employees to commonly used AI tools and demonstrate how they can be applied responsibly and effectively in daily work. Participants will gain practical exposure to AI tools that support productivity, communication, and decision-making, with emphasis on ethical use and relevance to the Malaysian workplace.
Target Audience

Employees at all levels
Executives, officers, and administrative staff
Professionals with little or no AI background
Teams looking to improve productivity using digital tools

Learning Outcomes
By the end of this programme, participants will be able to:

Understand what AI is and how it is used in the workplace
Identify common AI tools that support daily work tasks
Apply AI tools to improve productivity and efficiency
Use AI responsibly while protecting data and confidentiality
Integrate AI into daily work routines to support better outcomes

Course Outlines: Day 1:
Module 1: Introduction to AI in the Workplace

What AI is and what it is not
Common myths and misconceptions about AI
How AI is changing the way we work
AI adoption trends in Malaysia

Module 2: Overview of Common AI Workplace Tools

Generative AI tools for writing and communication
AI tools for task management and productivity
AI tools for data analysis and reporting
Examples of AI use across different job roles

Module 3: Using AI for Everyday Work Tasks

Drafting emails, reports, and documents
Generating ideas and improving content clarity
Summarising information and meeting notes
Practical demonstrations and examples

Module 4: AI for Productivity & Time Management

Using AI to prioritise tasks and manage schedules
Automating repetitive work
Improving focus and work efficiency
Working smarter, not harder

Module 5: Responsible & Ethical Use of AI

Data privacy and confidentiality considerations
Avoiding over-reliance on AI
Understanding AI limitations and bias
Workplace policies and responsible AI practices

Module 6: Applying AI at Work & Action Planning

Identifying suitable AI use cases for individual roles
Integrating AI into daily workflows
Developing a simple personal AI action plan
Programme recap and key takeaways

PRICING:

RM 1,800.00 Per Person (HRD Corp Claimable Course) + 8% SSTTo inquire about pricing for our training, please contact us for a quote.

Kindly scan or click on the link below for your. Learning Registration.For any enquiries, please contact us at:UOA Academy Sdn BhdSuite 1-2, Lower Level 1, City, The Horizon Annexe, Avenue 7,Bangsar South, 59200 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur.
Tel: 6013 482 4810 / 6016 241 3517Email: register@uoa-academy.com

Click Here for Registration & Further Details!

Cancellation & Transfer

Please note that should this registration be cancelled fourteen (14) days before the day of the training, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer.
Disclaimer: UOA Academy reserves the right to make changes to the venue, date, and speaker, including cancellation of the workshop if warranted by circumstances beyond its control.

Personal Mastery & Self-Leadership (2 Days)
2026-12-08 - 2026-12-09
Objectives
The objective of this training is to empower individuals to cultivate personal mastery and self-leadership by developing self-awareness, emotional intelligence, and proactive habits. Participants will learn to align their personal values with their actions, build resilience, and take ownership of their growth. This program aims to enhance decision-making, foster accountability, and inspire individuals to lead themselves effectively, unlocking their potential for personal and professional success.
Target Audience
This training is designed for professionals, leaders, and individuals seeking to enhance their personal effectiveness, emotional intelligence, and self-leadership skills. It is ideal for those who aspire to take greater control of their growth, improve decision-making, and achieve meaningful success in both their personal and professional lives.
Learning Outcomes
By the end of this programme, participants will be able to:

Develop greater self-awareness by identifying personal strengths, values, and areas for growth.
Enhance emotional intelligence to manage emotions effectively and build stronger relationships.
Cultivate habits and mindsets that promote resilience, focus, and consistent personal growth.
Align daily actions and decisions with long-term goals and core values.
Strengthen accountability and ownership to drive meaningful results in personal and professional contexts.

Day 1:
Module 1: Introduction to Personal Mastery & Self-Leadership
Understanding the concepts of personal mastery and self-leadership.
Exploring the benefits of self-leadership in personal and professional contexts.
Setting personal intentions and goals for the course.
Module 2: Developing Self-Awareness

Identifying personal strengths, values, and limiting beliefs.
Practicing self-reflection techniques for deeper self-understanding.
Using feedback to uncover blind spots and areas for growth.

Module 3: Emotional Intelligence for Self-Leadership

Understanding the components of emotional intelligence (EQ).
Managing emotions effectively in challenging situations.
Building empathy to enhance communication and relationships.

Module 4: Aligning Values with Actions

Defining core values and their role in decision-making.
Creating a personal vision and aligning it with daily habits.
Developing strategies for maintaining integrity and authenticity.

Day 2:
Module 5: Building Resilience and Managing Stress

Understanding the connection between resilience and self-leadership.
Techniques for managing stress and staying focused under pressure.
Building mental and emotional agility to navigate challenges.

Module 6: Goal Setting and Habit Formation

Setting SMART goals for personal and professional growth.
Identifying habits that support or hinder success.
Using habit-tracking tools to ensure consistent progress.

Module 7: Accountability and Ownership

The role of accountability in achieving success.
Creating systems for self-monitoring and reflection.
Overcoming procrastination and fostering a proactive mindset.

Module 8: Action Planning and Commitment

Consolidating key learnings from the training.
Developing a personalized action plan for ongoing self-leadership.
Committing to long-term growth and continuous improvement.

PRICING:

RM 2,200.00 Per Person (HRD Corp Claimable Course) + 8% SSTTo inquire about pricing for our training, please contact us for a quote.

Kindly scan or click on the link below for your. Learning Registration.For any enquiries, please contact us at:UOA Academy Sdn BhdSuite 1-2, Lower Level 1, City, The Horizon Annexe, Avenue 7,Bangsar South, 59200 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur.
Tel: 6013 482 4810 / 6016 241 3517Email: register@uoa-academy.com

Click Here for Registration & Further Details!

Cancellation & Transfer

Please note that should this registration be cancelled fourteen (14) days before the day of the training, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer.
Disclaimer: UOA Academy reserves the right to make changes to the venue, date, and speaker, including cancellation of the workshop if warranted by circumstances beyond its control.
