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Generation Gap: Closing the Generation in the Workplace

November 7, 2023 - November 8, 2023

Objectives
The Generation Gap: Closing the Generation Gap in the Workplace training program is designed to equip participants with the knowledge and skills to effectively manage generational differences in the workplace. Through interactive discussions, case studies, role plays, and practical exercises, participants will gain insights into the characteristics, values, and communication styles of different generations. They will also learn strategies to bridge the generation gap, foster collaboration, improve communication, and create a harmonious and productive work environment

Target Audience
The target audience for the “Generation Gap: Closing the Generation Gap in the Workplace” training program includes professionals at all levels, managers, team leaders, and human resources personnel who are interested in understanding and managing generational
differences to create a harmonious and productive work environment.

Learning Outcomes
● Understand the concept of the generation gap and its impact on the workplace.
● Identify the characteristics, values, and communication styles of different generations.
● Develop effective communication strategies to bridge the generation gap and improve intergenerational collaboration.
● Recognize and address common sources of intergenerational conflicts in the workplace.

Course Outlines:
Day 1:
Module 1: Introduction to Generational Differences
● Understanding the concept of the generation gap and its impact on the workplace
● Exploring the characteristics, values, and preferences of different generations (Baby Boomers, Generation X, Millennials, Generation Z)
● Recognizing the strengths and challenges of each generation

Module 2: Identifying Generational Stereotypes
● Exploring common stereotypes and misconceptions about different generations
● Understanding the dangers of generational biases in the workplace
● Overcoming stereotypes and fostering inclusivity

Module 3: Communication Styles Across Generations
● Analyzing communication preferences and styles of different generations
● Overcoming communication barriers and misinterpretations
● Strategies for effective intergenerational communication

Module 4: Building a Collaborative Workplace Culture
● Promoting teamwork and collaboration across generations
● Encouraging mutual respect and understanding
● Leveraging diverse perspectives for innovative solutions

Day 2:
Session 5: Managing Intergenerational Conflicts
● Identifying sources of conflicts between different generations
● Strategies for resolving conflicts and promoting harmony
● Building positive relationships and mutual support

Session 6: Motivating and Engaging Different Generations
● Understanding the unique motivations and drivers of each generation
● Tailoring strategies to engage and retain different generations
● Creating a positive and inclusive work environment

Session 7: Mentoring and Knowledge Transfer
● Harnessing the power of cross-generational mentoring
● Creating opportunities for knowledge transfer between generations
● Fostering a culture of continuous learning and development

Session 8: Leading Across Generations
● Effective leadership strategies for managing multi-generational teams
● Leveraging generational diversity to drive organizational success
● Creating an inclusive leadership style

Session 9: Action Planning and Next Steps
● Developing an action plan to implement learned strategies
● Identifying opportunities for improving generational dynamics in the workplace
● Setting goals for ongoing learning and development

Pricing:
RM 1,000.00 Per Person (HRD Corp Claimable Course)
 
Kindly scan or click on the link below for your 
Learning Registration.
 
For any enquiries, please contact us at:
 
UOA Academy Sdn Bhd
UOA Corporate Tower, Lobby A, Avenue 10, The Vertical
Bangsar South City, No 8 Jalan Kerinchi
59200 Kuala Lumpur, Malaysia.
Tel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517
Email: register@uoa-academy.com
 
 
Cancellation & Transfer
Please note that should this registration be cancelled fourteen (14) days before the day of the training, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice.
 
Disclaimer: UOA Academy reserves the right to make changes to the venue, date, and speaker, including cancellation of the workshop if warranted by circumstances beyond its control.

 

HRD-CORP-CLAIMABLE
 

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Details

Start:
November 7, 2023
End:
November 8, 2023