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Effective Communication in Stakeholder Management (2 days)
January 23, 2024 - January 24, 2024
Objectives
The Effective Communication in Stakeholder Management course is designed to equip participants with the skills and knowledge necessary to excel in stakeholder communication. The primary objective is to enhance participants’ abilities to communicate strategically with stakeholders, fostering positive relationships and facilitating successful project outcomes.
Target Audience
This program is tailored for project managers, team leaders, middle management and senior managers that are involved in project delivery or organizational initiatives. It caters to individuals seeking to improve their communication strategies to engage, influence, and manage diverse stakeholders effectively.
Learning Outcomes
- Ability to adapt communication styles to diverse stakeholders.
- Skill development in navigating challenging communication scenarios.
- Empowerment to establish and maintain stakeholder relationships.
- Contribution to the overall success of projects and organization endeavours through effective communication strategies.
Course Outlines:
Day 1:
Module 1: Primer on Stakeholder Communication
- Importance of Effective Communication in Project Success
- Understanding Stakeholder Expectations
Module 2: Strategic Communication Methodologies
- Developing a Communication Strategy for Stakeholder Engagement
- Customizing Communication Styles for Different Stakeholder according their Personal Profiles
- Leveraging Technological Tools for Effective Communication
Module 3: Build Positive Stakeholder Relationships
- Instilling Trust and Credibility
- Proficient Listening and Feedback Techniques
- Expert Management of Expectations and Conflict Resolution
Module 4: Navigating Challenging Communication Scenarios
- Identification and Addressing the Communication Barriers
- Handling Resistance and Opposition Effectively
- Crisis Communication Competence in Stakeholder Management
Day 2:
Module 5: Skill Mastery in Stakeholder Engagement
- Practical Role-Playing and Simulation Exercises
- Case Studies on Successful Stakeholder Communication
- Constructive Feedback and Improvement Strategies
Module 6: Establishment and Maintaining Stakeholder Relationships
- Development of Long-Term Engagement Plans
- Monitoring and Evaluating on Stakeholder Relationships
- Gain More Improvement in Communication Strategies
Module 7: Contributions to Project and Organizational Success
- Quantifying the Influence of Effective Communication on Project Outcomes
- Aligning Communication Strategies with Organizational Goals
- Comprehensive Exploration of Successful Project Communication Case Studies
Pricing:
RM 1,500.00 Per Person (HRD Corp Claimable Course) + 6% SST
Kindly scan or click on the link below for your
Learning Registration.
For any enquiries, please contact us at:
UOA Academy Sdn Bhd
UOA Corporate Tower, Lobby A, Avenue 10, The Vertical
Bangsar South City, No 8 Jalan Kerinchi
59200 Kuala Lumpur, Malaysia.
Tel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517
Email: register@uoa-academy.com
Cancellation & Transfer
Please note that should this registration be cancelled fourteen (14) days before the day of the training, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer.
Disclaimer: UOA Academy reserves the right to make changes to the venue, date, and speaker,
including cancellation of the workshop if warranted by circumstances beyond its control.
