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BEGIN:VEVENT
DTSTART;VALUE=DATE:20261118
DTEND;VALUE=DATE:20261120
DTSTAMP:20260423T063426
CREATED:20260114T040759Z
LAST-MODIFIED:20260114T040759Z
UID:50797-1794960000-1795132799@uoa-academy.com
SUMMARY:Managing Expectation & Stress Management  (2 Days)
DESCRIPTION:Objectives  \nThe “Managing Expectations & Stress Management” course is designed to equip participants with the skills to effectively manage expectations and navigate stress in both professional and personal contexts. The primary objectives include providing insights into expectation management strategies\, offering practical stress management techniques\, and fostering resilience in challenging situations.  \nTarget Audience  \nThis course is tailored for executives\, senior managers\, and individuals in leadership roles who aim to enhance their ability to manage expectations and stress effectively. It is suitable for anyone seeking practical tools and strategies to navigate high-pressure situations\, improve performance\, and foster a positive work-life balance.  \nLearning Outcomes  \n\n Communicate expectations clearly to minimize conflicts. \n Learn practical and effective stress management techniques. \n Foster resilience in facing challenging situations. \n Develop skills to navigate challenging situations with composure. \n Gain a deep understanding of effective management contributing to overall well-being. \n\nCourse Outlines:  \nDay 1:  \nModule 1: Introduction to Expectation Management  \n\n Overview of the course objectives. \n Importance of effective expectation management in professional and personal contexts. \n\nModule 2: Strategies for Clear Communication of Expectations  \n\n Techniques for communicating expectations clearly. \n Minimizing conflicts through effective communication. \n\nModule 3: Practical Stress Management Techniques  \n\n Introduction to stress management principles. \n Learning and applying practical techniques for stress reduction. \n\nModule 4: Building Resilience  \n\n Understanding resilience in the face of challenges. \n Strategies for fostering resilience in both professional and personal aspects. \n\nDay 2:  \nModule 5: Navigating Challenging Situations with Composure  \n\n Developing skills to navigate high-pressure situations. \n Maintaining composure and effectiveness in challenging environments. \n\nModule 6: Work-Life Balance  \n\n Importance of work-life balance. \n Strategies for achieving and maintaining a positive work-life balance. \n\nModule 7: Overall Well-being and Professional Success  \n\n Connecting effective expectation management and stress reduction to overall well-being. \n Building skills for professional success through effective stress and expectation management. \n\nModule 8: Group Activities and Discussions  \n\n Engaging in group activities to reinforce learning. \n Discussions on challenges and solutions in managing expectations and stress. \n\nPRICING: \n\nRM 2\,200.00 Per Person (HRD Corp Claimable Course) + 8% SSTTo inquire about pricing for our training\, please contact us for a quote. \n\n\nKindly scan or click on the link below for your. Learning Registration.For any enquiries\, please contact us at:UOA Academy Sdn BhdSuite 1-2\, Lower Level 1\, City\, The Horizon Annexe\, Avenue 7\,Bangsar South\, 59200 Kuala Lumpur\, Wilayah Persekutuan Kuala Lumpur. \nTel: 6013 482 4810 / 6016 241 3517Email: register@uoa-academy.com \n\n  \n\n \nClick Here for Registration & Further Details!  \n \nCancellation & Transfer\n\nPlease note that should this registration be cancelled fourteen (14) days before the day of the training\, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training\, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally\, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer.  \nDisclaimer: UOA Academy reserves the right to make changes to the venue\, date\, and speaker\, including cancellation of the workshop if warranted by circumstances beyond its control.  \n\n     \n  \n 
URL:https://uoa-academy.com/events/managing-expectations-stress-management-2-days/
CATEGORIES:Interpersonal Development,Interpersonal Skill,Management,Self Development
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20261118
DTEND;VALUE=DATE:20261120
DTSTAMP:20260423T063426
CREATED:20260114T041330Z
LAST-MODIFIED:20260114T041330Z
UID:50799-1794960000-1795132799@uoa-academy.com
SUMMARY:Managing Effective Teams: Building Collaboration\, Trust\, and Accountability at Work (2 Days)
DESCRIPTION:Objectives  \nThis 2-day in-person training equips managers and team leaders with the core competencies to lead high-performing teams in today’s dynamic workplace. Focused on Malaysian organisational realities\, the course addresses communication gaps\, role clarity\, conflict resolution\, motivation strategies\, and alignment to shared goals. Participants will gain practical frameworks to improve team effectiveness\, foster trust\, and manage team dynamics with confidence  \nTarget Audience  \n\n Team leaders\, supervisors\, middle managers\, and functional heads responsible for managing team performance\, cohesion\, and workplace collaboration. \n\nLearning Outcomes  \nBy the end of this programme\, participants will be able to:  \n\n Identify the key elements of effective teams and assess current team dynamics \nApply communication strategies that improve trust\, alignment\, and performance \nManage team conflict and resolve misunderstandings constructively \nUse motivation and delegation techniques to drive accountability and ownership \nImplement team action plans to enhance collaboration and team culture \n\nCourse Outlines  \nDay 1: Building Strong Team Foundations & Trust  \nModule 1: Foundations of High-Performance Teams  \n\n Define team effectiveness using models (e.g.\, Tuckman\, Lencioni) \nDiagnose strengths and weaknesses in current teams \nStages of team development \n Characteristics of dysfunctional teams \n\nModule 2: Communication and Role Clarity  \n\n Improve team communication through clarity and feedback \nAlign roles\, goals\, and expectations \n Communication styles \n Role alignment tools \n\nModule 3: Building Trust and Psychological Safety  \n\n Recognise barriers to trust in teams \n Apply behaviours that foster open\, supportive environments \nTrust behaviour \n Safe-to-speak cultures \n\nDay 2: Managing Conflict\, Accountability & Team Culture  \nModule 4: Conflict Management and Constructive Tension  \n\n Identify common sources of team conflict \n Use structured conversations to resolve tension \n Types of conflict (task vs relationship) \n Conflict resolution tools \n\nModule 5: Motivation and Accountability  \n\n Use intrinsic and extrinsic motivation techniques \n Reinforce team accountability without micromanaging \n Motivation styles \n Performance feedback loops \n\nModule 6: Leading Team Culture and Next Steps  \n\n Embed positive norms and rituals into team life \n Develop a team improvement action plan \n Culture shaping tools \n Continuous improvement practices \n\nTraining Methodology  \nThis programme is delivered through case studies and real-life workplace scenarios supported by group discussions and interactive mapping exercises. Participants engage in role plays and communication simulations to practise team leadership skills in realistic situations. Self and team diagnostic tools are used to increase awareness of team dynamics. Learning is reinforced through action planning and peer coaching to ensure practical application at the workplace.  \nPRICING: \n\nRM 2\,200.00 Per Person (HRD Corp Claimable Course) + 8% SSTTo inquire about pricing for our training\, please contact us for a quote. \n\n\nKindly scan or click on the link below for your. Learning Registration.For any enquiries\, please contact us at:UOA Academy Sdn BhdSuite 1-2\, Lower Level 1\, City\, The Horizon Annexe\, Avenue 7\,Bangsar South\, 59200 Kuala Lumpur\, Wilayah Persekutuan Kuala Lumpur. \nTel: 6013 482 4810 / 6016 241 3517Email: register@uoa-academy.com \n\n  \n\n \nClick Here for Registration & Further Details!  \n \nCancellation & Transfer\n\nPlease note that should this registration be cancelled fourteen (14) days before the day of the training\, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training\, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally\, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer.  \nDisclaimer: UOA Academy reserves the right to make changes to the venue\, date\, and speaker\, including cancellation of the workshop if warranted by circumstances beyond its control.  \n\n     \n  \n 
URL:https://uoa-academy.com/events/managing-effective-teams-collaboration-trust/
CATEGORIES:Interpersonal Development,Interpersonal Skill,Management,Self Development
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20261125
DTEND;VALUE=DATE:20261127
DTSTAMP:20260423T063426
CREATED:20260114T041836Z
LAST-MODIFIED:20260114T041836Z
UID:50801-1795564800-1795737599@uoa-academy.com
SUMMARY:Critical Thinking & Creativity in Problem Solving (2Days)
DESCRIPTION:Objectives  \nThe “Critical Thinking & Creativity in Problem Solving” course aims to develop participants’ critical thinking and creativity skills for effective problem-solving and decision-making. The primary objectives include fostering a deep understanding of critical thinking principles\, promoting creativity in decision-making processes\, and equipping participants with practical problem-solving strategies.  \nTarget Audience  \nThis course is designed for professionals across various industries\, including managers\, executives\, and decision-makers seeking to enhance their problem-solving and decision-making capabilities. It is suitable for individuals looking to cultivate critical thinking skills and inject creativity into their decision-making processes for improved outcomes.  \nLearning Outcomes  \nBy the end of this programme\, participants will be able to:  \n\n Develop proficiency in applying critical thinking methodologies for systematic problem analysis. \n Cultivate creative approaches to decision-making\, generating innovative solutions. \nNavigate ambiguity with confidence and make informed decisions. \n Contribute to the development of a dynamic problem-solving culture within organizations. \n\nCourse Outlines:  \nDay 1:  \nModule 1: Introduction to Critical Thinking  \n\n Overview of critical thinking principles \n Importance in problem-solving and decision-making \n\nModule 2: Creative Decision-Making  \n\n Understanding the role of creativity in decision-making \nTechniques for fostering creativity in problem-solving \n\nModule 3: Systematic Problem Analysis  \n\n Critical thinking methodologies for analyzing complex problems \nPractical applications in real-world scenarios \n\nModule 4: Navigating Ambiguity  \n\n Building confidence in dealing with ambiguous situations \nMaking informed decisions amid uncertainty \n\nDay 2:  \nModule 5: Cultivating a Dynamic Problem-Solving Culture  \n\n Strategies for fostering a problem-solving culture in organizations \nImplementing and sustaining positive changes in decision-making processes \n\nModule 6: Effective Communication in Decision-Making  \n\n Importance of communication in conveying decisions \n Techniques for communicating complex decisions to diverse stakeholders \n\nModule 7: Collaborative Problem-Solving  \n\n Enhancing teamwork and collaboration in problem-solving \n Leveraging diverse perspectives for more robust solutions \n\nModule 8: Decision Implementation and Evaluation  \n\n Strategies for implementing decisions effectively \n Methods for evaluating the outcomes of decisions \n\nPRICING: \n\nRM 2\,200.00 Per Person (HRD Corp Claimable Course) + 8% SSTTo inquire about pricing for our training\, please contact us for a quote. \n\n\nKindly scan or click on the link below for your. Learning Registration.For any enquiries\, please contact us at:UOA Academy Sdn BhdSuite 1-2\, Lower Level 1\, City\, The Horizon Annexe\, Avenue 7\,Bangsar South\, 59200 Kuala Lumpur\, Wilayah Persekutuan Kuala Lumpur. \nTel: 6013 482 4810 / 6016 241 3517Email: register@uoa-academy.com \n\n  \n\n \nClick Here for Registration & Further Details!  \n \nCancellation & Transfer\n\nPlease note that should this registration be cancelled fourteen (14) days before the day of the training\, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training\, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally\, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer.  \nDisclaimer: UOA Academy reserves the right to make changes to the venue\, date\, and speaker\, including cancellation of the workshop if warranted by circumstances beyond its control.  \n\n     \n  \n 
URL:https://uoa-academy.com/events/critical-thinking-creativity-in-problem-solving/
CATEGORIES:Interpersonal Development,Interpersonal Skill,Management,Self Development
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20261125
DTEND;VALUE=DATE:20261127
DTSTAMP:20260423T063426
CREATED:20260114T042350Z
LAST-MODIFIED:20260114T042350Z
UID:50803-1795564800-1795737599@uoa-academy.com
SUMMARY:Boost your Productivity with Artificial Intelligence-AI (2 Days)
DESCRIPTION:Objectives  \nThis 2-day training program is designed to equip participants with the knowledge and skills to leverage Artificial Intelligence (AI) tools specifically aimed at enhancing time management and productivity. Through practical workshops\, hands-on exercises\, and interactive discussions\, participants will explore AI-driven solutions tailored to optimize time allocation\, streamline workflows\, and prioritize tasks efficiently. The training will focus on practical strategies for integrating AI technologies into daily routines to maximize productivity and achieve better time management outcomes.  \nTarget Audience  \nThis training is suitable for professionals\, entrepreneurs\, and individuals seeking to enhance their time management skills using AI technologies. It is ideal for anyone who wants to learn how to leverage AI tools and techniques to prioritize tasks effectively\, automate repetitive processes\, and optimize time allocation in both personal and professional contexts.  \nLearning Outcomes  \n\n Understand the role of Artificial Intelligence (AI) in time management and productivity enhancement. \n Identify and evaluate AI-powered tools and technologies designed to optimize time allocation and streamline workflows. \n Develop practical skills in using AI-driven solutions for task prioritization\, scheduling\, and time tracking. \n Implement effective strategies for integrating AI into daily routines to improve time management practices and boost productivity. \n Cultivate a mindset for continuous learning and exploration of AI-driven productivity solutions to optimize time management in the long term \n\nCourse Outlines:  \nDay 1  \nSession 1: Introduction to AI for Time Management  \n\nOverview of Artificial Intelligence (AI) and its relevance in time management. \nUnderstanding the intersection of AI technologies and productivity enhancement. \nExploring common challenges in time management and how AI can address them. \n\nSession 2: Prioritizing Tasks with AI  \n\nStrategies for using AI-powered tools to prioritize tasks effectively. \nHands-on exercises in categorizing tasks based on urgency and importance.\nLeveraging AI algorithms for personalized task prioritization. \n\nSession 3: Automating Repetitive Tasks with AI  \n\nIntroduction to AI-driven automation tools and techniques. \nDemonstrations of automating repetitive tasks using AI algorithms. \nBenefits and considerations of task automation in time management. \n\nSession 4: AI-Powered Scheduling and Time Tracking  \n\nExploring AI-enabled scheduling applications and time tracking tools. \nHands-on exercises in using AI for scheduling meetings and appointments. \nLeveraging AI insights for optimizing time allocation and identifying productivity patterns.\n\nDay 2:  \nSession 5: Maximizing Efficiency with AI-Driven Personal Assistants  \n\nOverview of AI-powered personal assistant applications and productivity tools. \nHands-on exploration of virtual assistants for task management and reminders. \nTips and techniques for maximizing efficiency with AI-driven personal assistants. \n\nSession 6: Enhancing Focus and Concentration with AI  \n\nStrategies for using AI technologies to minimize distractions and maintain focus. \nExploring AI-driven tools for blocking distractions and managing digital clutter. \nPractical exercises in creating an AI-enhanced productivity environment. \n\nSession 7: Integrating AI into Daily Routines  \n\nDeveloping personalized routines and workflows with AI-driven productivity solutions. \nTips for seamlessly integrating AI tools into daily schedules and habits. ● Case studies and success stories of individuals leveraging AI for better time management. \n\nSession 8: Action Planning and Implementation  \n\nDeveloping actionable plans for integrating AI-driven time management strategies into participants’ daily routines. \nPeer feedback and collaboration on implementation strategies and best practices. \nClosing remarks and resources for continued learning and exploration of AI-driven time management solutions. \n\n  \nPRICING: \n\nRM 2\,200.00 Per Person (HRD Corp Claimable Course) + 8% SSTTo inquire about pricing for our training\, please contact us for a quote. \n\n\nKindly scan or click on the link below for your. Learning Registration.For any enquiries\, please contact us at:UOA Academy Sdn BhdSuite 1-2\, Lower Level 1\, City\, The Horizon Annexe\, Avenue 7\,Bangsar South\, 59200 Kuala Lumpur\, Wilayah Persekutuan Kuala Lumpur. \nTel: 6013 482 4810 / 6016 241 3517Email: register@uoa-academy.com \n\n  \n\n \nClick Here for Registration & Further Details!  \n \nCancellation & Transfer\n\nPlease note that should this registration be cancelled fourteen (14) days before the day of the training\, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training\, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally\, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer.  \nDisclaimer: UOA Academy reserves the right to make changes to the venue\, date\, and speaker\, including cancellation of the workshop if warranted by circumstances beyond its control.  \n\n     \n  \n 
URL:https://uoa-academy.com/events/boost-your-productivity-with-ai-2-day-workshop/
CATEGORIES:Interpersonal Development,Interpersonal Skill,Management,Self Development
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20261125
DTEND;VALUE=DATE:20261127
DTSTAMP:20260423T063426
CREATED:20260119T021212Z
LAST-MODIFIED:20260119T022552Z
UID:50894-1795564800-1795737599@uoa-academy.com
SUMMARY:Emotional Intelligence: The Power of Awareness at Work (2Days)
DESCRIPTION:Objectives  \nThe objective of this training course is to enhance participants’ emotional intelligence by helping them understand and leverage their emotional strengths to achieve personal and professional growth. The course focuses on developing self-awareness\, self-regulation\, and interpersonal skills to empower individuals to manage their emotions effectively\, improve their relationships\, and maximize their potential. Participants will learn strategies for harnessing emotional intelligence to boost resilience\, enhance decision-making\, and create a positive impact in both their personal lives and workplace environments.  \nTarget Audience  \nThis training course is designed for individuals at all levels who are seeking to improve their emotional intelligence to enhance personal and professional effectiveness. It is particularly beneficial for professionals looking to develop greater self-awareness\, better manage their emotions\, and improve their interpersonal relationships. The course is ideal for those in leadership roles\, team members\, and anyone interested in maximizing their potential and fostering a more positive and productive work environment.  \nLearning Outcomes  \nBy the end of this programme\, participants will be able to:  \n\n Enhanced Self-Awareness: Improved ability to recognize and understand personal emotions and their impact on behavior and decision-making. \n Advanced Self-Regulation: Mastery of techniques for managing and controlling emotional responses to handle stress and maintain composure effectively. \nStrengthened Interpersonal Skills: Enhanced ability to communicate empathetically\, build stronger relationships\, and navigate social interactions with greater ease. \nIncreased Resilience: Development of strategies to bounce back from setbacks and manage challenges with a positive and proactive mindset. \n Improved Decision-Making: Greater capacity to make informed and balanced decisions by integrating emotional insights with rational analysis. \n Maximized Personal and Professional Potential: Leveraging emotional intelligence to boost overall performance\, achieve personal goals\, and foster a more productive and harmonious work environment. \n\nCourse Outlines:  \nDAY1: Foundations and Leadership in Service Culture  \nModule 1: Understanding Service Culture  \n\n Defining Service Excellence: Explore the key components of a service-oriented culture and what distinguishes exceptional service. \n Impact on Organizational Success: Understand how a strong service culture contributes to customer satisfaction\, loyalty\, and business growth. \n\nModule 2: Leading by Example  \n\n Modeling Exceptional Service: Techniques for demonstrating high standards of customer service and setting a positive example for your team. \n Developing Leadership Skills: Strategies for inspiring and motivating employees to deliver superior service and uphold service standards. \n\nModule 3: Creating and Communicating Service Standards  \n\n Establishing Clear Standards: Methods for defining and implementing service expectations that align with organizational goals. \n Effective Communication: Skills for communicating service standards and expectations clearly to your team to ensure alignment and consistency. \n\nModule 4: Coaching and Mentoring for Service Excellence  \n\n Building Skills through Coaching: Techniques for providing effective feedback and coaching to improve team performance. \n Mentoring for Growth: Strategies for mentoring team members to develop their customer service skills and advance their careers. \n\nDAY 2: Implementing Strategies and Fostering a Positive Culture Module 5: Implementing Service Strategies  \n\n Developing Action Plans: Create actionable plans to implement service strategies that enhance customer satisfaction and service delivery. \nMonitoring and Adjusting: Techniques for tracking the effectiveness of service strategies and making necessary adjustments for continuous improvement. \n\nModule 6: Driving Continuous Improvement  \n\n Performance Evaluation: Tools for assessing service performance and identifying areas for improvement. \n Actionable Feedback: How to gather and use customer and employee feedback to refine service practices and drive improvements. \n\nModule 7: Fostering a Service-Oriented Culture  \n\n Building a Positive Environment: Strategies for creating and maintaining a work environment that supports and encourages exceptional service. \nEngagement and Recognition: Techniques for recognizing and rewarding team members who exemplify outstanding service\, reinforcing a culture of excellence. \n\nModule 8: Personal Action Plans and Implementation  \n\n Developing Individual Action Plans: Craft personalized plans for applying the learned concepts to your specific team and organizational context. \nRole-Playing and Scenario Practice: Engage in role-playing exercises to practice implementing service strategies and resolving service-related challenges. \n\nPRICING: \n\nRM 2\,200.00 Per Person (HRD Corp Claimable Course) + 8% SSTTo inquire about pricing for our training\, please contact us for a quote. \n\n\nKindly scan or click on the link below for your. Learning Registration.For any enquiries\, please contact us at:UOA Academy Sdn BhdSuite 1-2\, Lower Level 1\, City\, The Horizon Annexe\, Avenue 7\,Bangsar South\, 59200 Kuala Lumpur\, Wilayah Persekutuan Kuala Lumpur. \nTel: 6013 482 4810 / 6016 241 3517Email: register@uoa-academy.com \n\n  \n\n \nClick Here for Registration & Further Details!  \n \nCancellation & Transfer\n\nPlease note that should this registration be cancelled fourteen (14) days before the day of the training\, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training\, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally\, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer.  \nDisclaimer: UOA Academy reserves the right to make changes to the venue\, date\, and speaker\, including cancellation of the workshop if warranted by circumstances beyond its control.  \n\n     \n  \n 
URL:https://uoa-academy.com/events/emotional-intelligence-the-power-of-awareness/
CATEGORIES:Interpersonal Development,Interpersonal Skill,Management,Self Development
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20261202
DTEND;VALUE=DATE:20261203
DTSTAMP:20260423T063426
CREATED:20260119T023248Z
LAST-MODIFIED:20260119T023248Z
UID:50897-1796169600-1796255999@uoa-academy.com
SUMMARY:Office Management & Administration (1 Day)
DESCRIPTION:Objectives  \nThe Office Management & Administration course is designed to equip participants with a comprehensive skill set essential for effective office management and administration. The program aims to provide valuable insights into the principles of organizational efficiency\, effective communication\, and efficient time management. Moreover\, the course endeavors to foster leadership and decision-making skills that are directly relevant to the responsibilities associated with office management. Participants will emerge from the program well-prepared to contribute significantly to the smooth operation of office environments\, promoting productivity and overall success.  \nTarget Audience  \nThis course is tailored for professionals working in office management\, administrative roles\, and individuals aspiring to enhance their skills in organizational efficiency. It is suitable for office managers\, executive assistants\, administrative coordinators\, and those seeking foundational knowledge or looking to refine their expertise.  \nLearning Outcomes  \nBy the end of this programme\, participants will be able to:  \n\n Acquire a well-rounded skill set for effective office management. \n Gain insights into organizational efficiency\, communication strategies\, and time management principles. \n Develop leadership and decision-making skills relevant to office management responsibilities. \n Empower individuals to contribute significantly to the smooth operation of office environments. \n Foster productivity and success in office management through learned skills. \n\nCourse Outlines:  \nDay 1:  \nModule 1: Fundamentals of Office Management  \n\n Understanding the role and responsibilities of office managers and administrators. \nKey principles of organizational efficiency. \n Establishing systems for smooth office operations. \n\nModule 2: Effective Communication in the Workplace  \n\n The importance of clear and professional communication. \n Strategies for improving verbal\, written\, and digital communication. \nBuilding positive relationships with colleagues\, clients\, and stakeholders. \n\nModule 3: Time Management and Prioritization  \n\n Techniques for managing time effectively in a fast-paced office environment. \nTools for prioritizing tasks and meeting deadlines. \n Avoiding common time-wasting pitfalls and distractions. \n\nModule 4: Leadership and Decision-Making in Office Administration  \n\nDeveloping leadership skills for managing teams and projects. \n Effective decision-making frameworks for administrative roles. \n Delegation and collaboration to enhance productivity. \n\nModule 5: Building a Productive Office Environment  \n\n Creating systems and processes to improve efficiency. \n Promoting a positive and organized workspace culture. \n Using technology and tools to streamline administrative tasks. \n\nPRICING: \n\nRM 1\,800.00 Per Person (HRD Corp Claimable Course) + 8% SSTTo inquire about pricing for our training\, please contact us for a quote. \n\n\nKindly scan or click on the link below for your. Learning Registration.For any enquiries\, please contact us at:UOA Academy Sdn BhdSuite 1-2\, Lower Level 1\, City\, The Horizon Annexe\, Avenue 7\,Bangsar South\, 59200 Kuala Lumpur\, Wilayah Persekutuan Kuala Lumpur. \nTel: 6013 482 4810 / 6016 241 3517Email: register@uoa-academy.com \n\n  \n\n \nClick Here for Registration & Further Details!  \n \nCancellation & Transfer\n\nPlease note that should this registration be cancelled fourteen (14) days before the day of the training\, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training\, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally\, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer.  \nDisclaimer: UOA Academy reserves the right to make changes to the venue\, date\, and speaker\, including cancellation of the workshop if warranted by circumstances beyond its control.  \n\n     \n  \n 
URL:https://uoa-academy.com/events/office-management-administration-1-day/
CATEGORIES:Interpersonal Development,Interpersonal Skill,Management,Self Development
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20261202
DTEND;VALUE=DATE:20261204
DTSTAMP:20260423T063426
CREATED:20260119T024108Z
LAST-MODIFIED:20260119T024108Z
UID:50899-1796169600-1796342399@uoa-academy.com
SUMMARY:Certification Basic First Aid Training (BOFAC) + CPR Training + AED Training (2 days)
DESCRIPTION:Objectives  \nThe Certification Basic First Aid Training (BOFAC) + CPR Training + AED Training is a comprehensive 2-day course designed to equip participants with essential first aid skills\, CPR techniques\, and AED operation knowledge. Participants will learn how to respond effectively to emergencies\, provide life-saving interventions\, and manage common injuries\, illnesses\, and medical conditions. The course combines theoretical knowledge with hands-on practice\, simulations\, and role-play exercises to ensure participants develop the necessary skills and confidence to handle emergency situations.  \nTarget Audience  \nThe Certification Basic First Aid Training (BOFAC) + CPR Training + AED Training is specifically designed for individuals who are expected to perform first aid in their workplace. This comprehensive course is aimed at providing participants with the necessary knowledge and skills to effectively respond to medical emergencies and provide immediate care to injured or ill individuals.  \nLearning Outcomes  \n\n Understand the importance of basic first aid and CPR in emergency situations. \nDemonstrate proficiency in providing CPR to adults\, children\, and infants. \nOperate an Automated External Defibrillator (AED) effectively and safely. \nAssess and prioritize injuries and illnesses\, and provide appropriate first aid interventions. \n\nCourse Outlines: Day 1:  \nModule 1: Introduction to Basic First Aid  \n\n Understanding the importance of basic first aid skills in emergency situations \nLegal and ethical considerations in providing first aid \n Assessing and prioritizing the severity of injuries and illnesses \n\nModule 2: Basic Life Support (BLS) and Cardiopulmonary Resuscitation (CPR)  \n\n Overview of basic life support techniques \n Proper CPR techniques for adults\, children\, and infants \n Hands-on practice of CPR skills using mannequins \n\nModule 3: Automated External Defibrillator (AED) Training  \n\n Introduction to AED devices and their role in cardiac emergencies \n Proper operation and usage of an AED machine \n Simulated scenarios to practice AED usage in different situations \n\nModule 4: First Aid for Common Injuries and Illnesses  \n\n Managing bleeding and wounds \n Treating burns\, fractures\, and sprains \n Recognizing and responding to choking\, allergic reactions\, and other medical emergencies \n\nModule 5: First Aid for Environmental Emergencies  \n\n Identifying and managing heatstroke\, hypothermia\, and other environmental emergencies \n Understanding the importance of proper hydration and sun protection \nProviding first aid for insect bites\, stings\, and allergic reactions \n\nDay 2:  \nModule 6: First Aid for Medical Conditions  \n\n Recognizing and responding to heart attacks\, strokes\, and seizures \nManaging diabetes-related emergencies \n Administering appropriate first aid for asthma attacks and other respiratory conditions \n\nModule 7: First Aid for Pediatric Emergencies  \n\n Specific considerations for providing first aid to infants and children \nManaging common pediatric emergencies\, such as fevers\, seizures\, and allergic reactions \n Techniques for comforting and calming distressed children during first aid situations \n\nModule 8: First Aid in Remote and Disaster Situations  \n\n Understanding the unique challenges and considerations in remote and disaster settings \n Essential first aid skills for wilderness\, outdoor\, or remote locations \nPreparing and responding to natural disasters and other large-scale emergencies \n\nModule 9: Practical Scenarios and Role-Play Exercises  \n\n Engaging in simulated emergency scenarios to apply first aid and CPR skills \nParticipating in role-play exercises to practice communication and coordination during emergencies \n Receiving feedback and guidance from instructors on performance and techniques \n\nModule 10: Certification Assessment  \n\n Final assessment to evaluate participants’ understanding and application of first aid and CPR skills \n Certification awarded upon successful completion of the assessment \n\nPRICING: \n\nRM 2\,200.00 Per Person (HRD Corp Claimable Course) + 8% SSTTo inquire about pricing for our training\, please contact us for a quote. \n\n\nKindly scan or click on the link below for your. Learning Registration.For any enquiries\, please contact us at:UOA Academy Sdn BhdSuite 1-2\, Lower Level 1\, City\, The Horizon Annexe\, Avenue 7\,Bangsar South\, 59200 Kuala Lumpur\, Wilayah Persekutuan Kuala Lumpur. \nTel: 6013 482 4810 / 6016 241 3517Email: register@uoa-academy.com \n\n  \n\n \nClick Here for Registration & Further Details!  \n \nCancellation & Transfer\n\nPlease note that should this registration be cancelled fourteen (14) days before the day of the training\, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training\, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally\, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer.  \nDisclaimer: UOA Academy reserves the right to make changes to the venue\, date\, and speaker\, including cancellation of the workshop if warranted by circumstances beyond its control.  \n\n     \n  \n 
URL:https://uoa-academy.com/events/basic-first-aid-cpr-aed-bofac-2-day-course/
CATEGORIES:Interpersonal Development,Interpersonal Skill,Management,Self Development
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20261202
DTEND;VALUE=DATE:20261204
DTSTAMP:20260423T063426
CREATED:20260119T024732Z
LAST-MODIFIED:20260119T024958Z
UID:50901-1796169600-1796342399@uoa-academy.com
SUMMARY:Effective Stress Management for Long Term Productivity (2 Days)
DESCRIPTION:Objectives  \nStress has been widely noted in the fields of all practices to be in the interest of many stakeholders. Stress addressing sessions are in need to tackle increasing stress issues among employers and employees. In the timings of the current era with increased demand of specified personal or third-party expectation\, this session is timely relevant. Two solutions to respond to stress is to understand the mechanism in the body’s internal work and incorporate interventions into it. These circumstances will be sought to be achieved in order to endorse the objective of a healthy well-being in an organization for better effectiveness and productivity!  \nKey aims of the training are:  \n\n To identify symptoms of stress before it affects productivity. \n To foster understanding on stress management to sustain long-term productivity. \nTo distinguish between different types of stress for productivity management. \n\nTarget Audience  \nSuitable for staff from administration personnel to executives.  \nLearning Outcomes  \n\n To cultivate awareness of stress and identify its symptoms. \n To enhance abilities to distinguish between different types of stress. \nTo foster understanding on and identify ways of stress management. \nTo foster acknowledgement on the importance of productivity. \n To recognize ways to enhance productivity on a long-term basis. \n\nCourse Outlines Day 1: Stress Management  \nModule 1: Introduction to Stress  \nProgram Content:  \n\n Breaking Stress Down \n Stressors \n Stress Escapism \n\nActivities / Exercises:  \n\n Group Interaction \n\nModule 2: Types of Stress  \nProgram Content:  \n\n Eustress and Distress \n Psychology of Emotions \n Sublimation Method \n\nActivities / Exercises:  \n\n Brain Teaser \n\nModule 3: Effect of Stress on Performance  \nProgram Content:  \n\n Eustress and Distress Analysis \n Psychology of Emotions \n Identifying Causes of Stress \n\nActivities / Exercises:  \n\n Debate \n\nModule 4: Reinforcements for Performances  \nProgram Content:  \n\n Positive and Negative Reinforcements \n Formulation for Reinforcements \n\nActivities / Exercises:  \n\n Case Study \n\nDay 2: Maintaining Productivity Module 1: Long Term Productivity  \nProgram Content:  \n\n Art of Rewarding Incentives \n Addressing Micromanagement \n Time Assessment for Reinforcements \n\nActivities / Exercises:  \n\n Presentation \n\nModule 2: Over Productivity  \nProgram Content:  \n\n Identifying Over Productivity \n Productivity Management \n Compulsive Productivity \n\nActivities / Exercises:  \n\n Brain Teaser \n\nModule 3: Stress and Productivity  \nProgram Content:  \n\n Stress Detoxification with Sublimation \n Managing Progress for Productivity \n Functions of Interventions \n\nActivities / Exercises:  \n\n Simulation \n\nModule 4: Wrapping up with Organizational Psychology  \nProgram Content:  \n\n Psychology of Stress Management \n Psychology of Productivity Management \n Relaxation Technique in Organization \n\nActivities / Exercises:  \n\n Reflection \n\nTraining Methodology  \nThis training is designed for psychologically better effectiveness for its participants. Each module’s content is structured for ‘continuous learning’ concept with progressive improvements to groom the participants’ well-being of stress management consistently. The modules comprise of relevant activities that adheres to conceptual and execution mechanisms such as case studies\, theories references\, simulation visualizations\, group discussions\, and choice-oriented debates. \n\nRM 2\,200.00 Per Person (HRD Corp Claimable Course) + 8% SSTTo inquire about pricing for our training\, please contact us for a quote. \n\n\nKindly scan or click on the link below for your. Learning Registration.For any enquiries\, please contact us at:UOA Academy Sdn BhdSuite 1-2\, Lower Level 1\, City\, The Horizon Annexe\, Avenue 7\,Bangsar South\, 59200 Kuala Lumpur\, Wilayah Persekutuan Kuala Lumpur. \nTel: 6013 482 4810 / 6016 241 3517Email: register@uoa-academy.com \n\n  \n\n \nClick Here for Registration & Further Details!  \n \nCancellation & Transfer\n\nPlease note that should this registration be cancelled fourteen (14) days before the day of the training\, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training\, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally\, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer.  \nDisclaimer: UOA Academy reserves the right to make changes to the venue\, date\, and speaker\, including cancellation of the workshop if warranted by circumstances beyond its control.  \n\n     \n  \n 
URL:https://uoa-academy.com/events/stress-management-for-long-term-productivity/
CATEGORIES:Interpersonal Development,Interpersonal Skill,Management,Self Development
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20261203
DTEND;VALUE=DATE:20261204
DTSTAMP:20260423T063426
CREATED:20260119T025522Z
LAST-MODIFIED:20260119T025522Z
UID:50903-1796256000-1796342399@uoa-academy.com
SUMMARY:AI Tools at the Workplace (1 Day)
DESCRIPTION:Objectives  \nArtificial Intelligence (AI) is rapidly transforming how work is performed across industries. From writing emails and analysing data to managing tasks and improving productivity\, AI tools are becoming essential workplace enablers.  \nThis 1-day programme is designed to introduce employees to commonly used AI tools and demonstrate how they can be applied responsibly and effectively in daily work. Participants will gain practical exposure to AI tools that support productivity\, communication\, and decision-making\, with emphasis on ethical use and relevance to the Malaysian workplace.  \nTarget Audience  \n\n Employees at all levels \n Executives\, officers\, and administrative staff \n Professionals with little or no AI background \n Teams looking to improve productivity using digital tools \n\nLearning Outcomes  \nBy the end of this programme\, participants will be able to:  \n\n Understand what AI is and how it is used in the workplace \n Identify common AI tools that support daily work tasks \n Apply AI tools to improve productivity and efficiency \n Use AI responsibly while protecting data and confidentiality \n Integrate AI into daily work routines to support better outcomes \n\nCourse Outlines: Day 1:  \nModule 1: Introduction to AI in the Workplace  \n\n What AI is and what it is not \n Common myths and misconceptions about AI \n How AI is changing the way we work \n AI adoption trends in Malaysia \n\nModule 2: Overview of Common AI Workplace Tools  \n\n Generative AI tools for writing and communication \n AI tools for task management and productivity \n AI tools for data analysis and reporting \n Examples of AI use across different job roles \n\nModule 3: Using AI for Everyday Work Tasks  \n\n Drafting emails\, reports\, and documents \n Generating ideas and improving content clarity \n Summarising information and meeting notes \n Practical demonstrations and examples \n\nModule 4: AI for Productivity & Time Management  \n\n Using AI to prioritise tasks and manage schedules \n Automating repetitive work \n Improving focus and work efficiency \n Working smarter\, not harder \n\nModule 5: Responsible & Ethical Use of AI  \n\n Data privacy and confidentiality considerations \n Avoiding over-reliance on AI \n Understanding AI limitations and bias \n Workplace policies and responsible AI practices \n\nModule 6: Applying AI at Work & Action Planning  \n\n Identifying suitable AI use cases for individual roles \n Integrating AI into daily workflows \n Developing a simple personal AI action plan \n Programme recap and key takeaways \n\n  \nPRICING: \n\nRM 1\,800.00 Per Person (HRD Corp Claimable Course) + 8% SSTTo inquire about pricing for our training\, please contact us for a quote. \n\n\nKindly scan or click on the link below for your. Learning Registration.For any enquiries\, please contact us at:UOA Academy Sdn BhdSuite 1-2\, Lower Level 1\, City\, The Horizon Annexe\, Avenue 7\,Bangsar South\, 59200 Kuala Lumpur\, Wilayah Persekutuan Kuala Lumpur. \nTel: 6013 482 4810 / 6016 241 3517Email: register@uoa-academy.com \n\n  \n\n \nClick Here for Registration & Further Details!  \n \nCancellation & Transfer\n\nPlease note that should this registration be cancelled fourteen (14) days before the day of the training\, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training\, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally\, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer.  \nDisclaimer: UOA Academy reserves the right to make changes to the venue\, date\, and speaker\, including cancellation of the workshop if warranted by circumstances beyond its control.  \n\n     \n  \n 
URL:https://uoa-academy.com/events/ai-tools-at-the-workplace-1-day-training/
CATEGORIES:Interpersonal Development,Interpersonal Skill,Management,Self Development
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20261208
DTEND;VALUE=DATE:20261210
DTSTAMP:20260423T063426
CREATED:20260119T031000Z
LAST-MODIFIED:20260119T031000Z
UID:50907-1796688000-1796860799@uoa-academy.com
SUMMARY:Personal Mastery & Self-Leadership  (2 Days)
DESCRIPTION:Objectives  \nThe objective of this training is to empower individuals to cultivate personal mastery and self-leadership by developing self-awareness\, emotional intelligence\, and proactive habits. Participants will learn to align their personal values with their actions\, build resilience\, and take ownership of their growth. This program aims to enhance decision-making\, foster accountability\, and inspire individuals to lead themselves effectively\, unlocking their potential for personal and professional success.  \nTarget Audience  \nThis training is designed for professionals\, leaders\, and individuals seeking to enhance their personal effectiveness\, emotional intelligence\, and self-leadership skills. It is ideal for those who aspire to take greater control of their growth\, improve decision-making\, and achieve meaningful success in both their personal and professional lives.  \nLearning Outcomes  \nBy the end of this programme\, participants will be able to:  \n\n Develop greater self-awareness by identifying personal strengths\, values\, and areas for growth. \n Enhance emotional intelligence to manage emotions effectively and build stronger relationships. \n Cultivate habits and mindsets that promote resilience\, focus\, and consistent personal growth. \n Align daily actions and decisions with long-term goals and core values. \nStrengthen accountability and ownership to drive meaningful results in personal and professional contexts. \n\nDay 1:  \nModule 1: Introduction to Personal Mastery & Self-Leadership  \nUnderstanding the concepts of personal mastery and self-leadership.  \nExploring the benefits of self-leadership in personal and professional contexts.  \nSetting personal intentions and goals for the course.  \nModule 2: Developing Self-Awareness  \n\n Identifying personal strengths\, values\, and limiting beliefs. \n Practicing self-reflection techniques for deeper self-understanding. \nUsing feedback to uncover blind spots and areas for growth. \n\nModule 3: Emotional Intelligence for Self-Leadership  \n\n Understanding the components of emotional intelligence (EQ). \nManaging emotions effectively in challenging situations. \n Building empathy to enhance communication and relationships. \n\nModule 4: Aligning Values with Actions  \n\n Defining core values and their role in decision-making. \n Creating a personal vision and aligning it with daily habits. \n Developing strategies for maintaining integrity and authenticity. \n\nDay 2:  \nModule 5: Building Resilience and Managing Stress  \n\n Understanding the connection between resilience and self-leadership. \nTechniques for managing stress and staying focused under pressure. \nBuilding mental and emotional agility to navigate challenges. \n\nModule 6: Goal Setting and Habit Formation  \n\n Setting SMART goals for personal and professional growth. \nIdentifying habits that support or hinder success. \n Using habit-tracking tools to ensure consistent progress. \n\nModule 7: Accountability and Ownership  \n\n The role of accountability in achieving success. \n Creating systems for self-monitoring and reflection. \n Overcoming procrastination and fostering a proactive mindset. \n\nModule 8: Action Planning and Commitment  \n\n Consolidating key learnings from the training. \n Developing a personalized action plan for ongoing self-leadership. \nCommitting to long-term growth and continuous improvement. \n\nPRICING: \n\nRM 2\,200.00 Per Person (HRD Corp Claimable Course) + 8% SSTTo inquire about pricing for our training\, please contact us for a quote. \n\n\nKindly scan or click on the link below for your. Learning Registration.For any enquiries\, please contact us at:UOA Academy Sdn BhdSuite 1-2\, Lower Level 1\, City\, The Horizon Annexe\, Avenue 7\,Bangsar South\, 59200 Kuala Lumpur\, Wilayah Persekutuan Kuala Lumpur. \nTel: 6013 482 4810 / 6016 241 3517Email: register@uoa-academy.com \n\n  \n\n \nClick Here for Registration & Further Details!  \n \nCancellation & Transfer\n\nPlease note that should this registration be cancelled fourteen (14) days before the day of the training\, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training\, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally\, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer.  \nDisclaimer: UOA Academy reserves the right to make changes to the venue\, date\, and speaker\, including cancellation of the workshop if warranted by circumstances beyond its control.  \n\n     \n  \n 
URL:https://uoa-academy.com/events/personal-mastery-self-leadership-2-days/
CATEGORIES:Interpersonal Development,Interpersonal Skill,Management,Self Development
END:VEVENT
END:VCALENDAR