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X-WR-CALDESC:Events for UOA Academy
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BEGIN:VEVENT
DTSTART;VALUE=DATE:20250812
DTEND;VALUE=DATE:20250814
DTSTAMP:20260427T204129
CREATED:20250603T015519Z
LAST-MODIFIED:20250603T030520Z
UID:43107-1754956800-1755129599@uoa-academy.com
SUMMARY:Basic Fire Fighting & ERP Training (with Fire Drill Exercise & Safety Awareness)
DESCRIPTION:Objectives\n\nThe objectives of the “Basic Fire Fighting & ERP Training” program\, which includes a Fire Drill Exercise and Safety Awareness\, are to provide participants with essential knowledge and skills to respond effectively in the event of a fire emergency. The program aims tofamiliarize participants with basic fire-fighting techniques\, Emergency Response Procedures (ERPs)\, and to instill a heightened safety awareness mindset. Additionally\, the incorporation of a Fire Drill Exercise enhances practical application and ensures participants arewell-prepared for real-life emergency scenarios. \nTarget AudienceThis training is designed for individuals across various industries and workplaces\, including office environments\, manufacturing facilities\, and public spaces. It caters to employees\, supervisors\, safety officers\, and anyone interested in acquiring fundamental fire-fightingskills and understanding Emergency Response Procedures. The program is suitable for those looking to enhance their safety awareness and contribute to a secure work environment. \nLearning Outcomes● Attainment of essential skills in basic fire-fighting techniques\, encompassing the proper use of fire extinguishers and efficient evacuation procedures.● Development of a safety awareness mindset among participants.● The Fire Drill Exercise serves as a practical reinforcement\, allowing participants to apply theoretical knowledge\, enhancing their proficiency in real-life emergency scenarios.● Empowerment of participants to actively contribute to workplace safety by identifying potential hazards and adhering to established safety protocols. \nCourse Outlines:Day 1: \nModule 1: Introduction to Fire Safety and Emergency Response● Understanding the Importance of Fire Safety● Overview of Emergency Response Procedures (ERPs)● Introduction to Safety Awareness MindsetModule 2: Basic Fire-Fighting Techniques● Proper Use of Fire Extinguishers● Efficient Evacuation Procedures● Practical Application and Hands-on TrainingModule 3: Emergency Response Procedures (ERPs)● In-Depth Exploration of Workplace-Specific ERPs● Coordinated Response in Fire Emergencies● Integration of ERPs into Daily Safety PracticesModule 4: Safety Awareness Mindset Development● Identifying Potential Hazards in the Workplace● Cultivating a Proactive Safety Awareness Mindset● Contribution to a Secure Work Environment \nDay 2:Module 5: Fire Drill Exercise● Simulated Emergency Scenario Participation● Practical Application of Fire-Fighting Techniques● Evaluation and Feedback for Continuous ImprovementModule 6: Practical Reinforcement of Knowledge● Application of Theoretical Knowledge in Real-Life Scenarios● Enhancing Proficiency in Emergency Response● Continuous Improvement StrategiesModule 7:Active Contribution to Workplace Safety● Empowerment to Identify and Address Potential Hazards● Adherence to Established Safety Protocols● Collective Responsibility for a Secure Work EnvironmentPRICING:RM 1\,500.00 Per Person (HRD Corp Claimable Course) + 8% SST \n\nKindly scan or click on the link below for your \nLearning Registration.\n \nFor any enquiries\, please contact us at:\n \nUOA Academy Sdn Bhd\nUOA Corporate Tower\, Lobby A\, Avenue 10\, The Vertical\nBangsar South City\, No 8 Jalan Kerinchi\n59200 Kuala Lumpur\, Malaysia.\nTel: 603-2381 0478 | 6012-575 1767\nEmail: register@uoa-academy.com\n \n\nhttps://www.surveymonkey.com/r/EXTREG\n \nCancellation & Transfer\nPlease note that should this registration be cancelled fourteen (14) days before the day of the training\, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training\, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally\, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer. Disclaimer: UOA Academy reserves the right to make changes to the venue\, date\, and speaker\, including cancellation of the workshop if warranted by circumstances beyond its control.\n     \nJoin Today! \n 
URL:https://uoa-academy.com/events/basic-fire-fighting-erp-training-fire-drill-safety-awareness/
CATEGORIES:Interpersonal Development,Interpersonal Skill,Management,Self Development
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20250812
DTEND;VALUE=DATE:20250814
DTSTAMP:20260427T204129
CREATED:20250603T031802Z
LAST-MODIFIED:20250603T032104Z
UID:43114-1754956800-1755129599@uoa-academy.com
SUMMARY:LEVEL 2: Microsoft Excel (Intermediate)
DESCRIPTION:ObjectivesThe Level 2: Microsoft Excel (Intermediate) program aims to provide participants with an in-depth understanding of intermediate Excel functionalities. The primary objectives include advancing participants’ proficiency in data analysis\, enhancing spreadsheet managementskills\, and introducing them to more complex features of Microsoft Excel. Emphasis is placed on practical application\, enabling participants to use Excel as a powerful tool for data manipulation\, analysis\, and visualization in professional settings. \nTarget AudienceThis training is designed for individuals with a basic understanding of Microsoft Excel or those who have completed a beginner-level course. It caters to professionals\, analysts\, senior managers\, and anyone looking to elevate their Excel skills to an intermediate level.The program is suitable for participants at various career stages\, providing valuable insights and hands-on experience to enhance their spreadsheet capabilities. \nLearning Outcomes● Acquire advanced skills in data organization\, analysis\, and visualization.● Learn to manage larger datasets and create dynamic reports.● Utilize Excel’s powerful features for enhanced productivity.● Empower participants to leverage Excel as a strategic tool for decision-making and data-driven insights in professional roles. \nCourse Outlines:Day 1: \nModule 1: Introduction to Excel 2016 Interface● Starting Excel● The Excel Interface● Changing Excel’s View● Working with Existing WorkbookModule 2: Working with Microsoft Excel 2016● Creating Workbooks● Saving Workbooks● Input Basic Data● Using Data Types● Cutting\, Copying and Pasting Data● Editing Workbook’s PropertiesModule 3: Using Basic Formulas● Building Basic Formulas● Using Cell References● Using Cell RangesModule 4: Formatting Cells and Ranges● Inserting and Deleting Cells● Manually Formatting Cell Contents● Using Format Painter● Paste Special Options● Formatting Cells with Styles● Hyperlink Data \nDay 2:Module 5: Formatting Worksheets● Working with Rows and Columns● Using Themes● Modifying Worksheet’s Appearance● Inserting Headers and FootersModule 6: Adding Pictures and Shapes to a Worksheet● Inserting Pictures● Adding Shapes and WordArt● Deleting\, Copying and Moving Graphics● Formatting Graphics● Using SmartArt Graphics \nModule 7: Printing Worksheets● Preparing a Document for Printing● Printing with Backstage \nPRICING:RM 1\,500.00 Per Person (HRD Corp Claimable Course) + 8% SST \n\nKindly scan or click on the link below for your \nLearning Registration.\n \nFor any enquiries\, please contact us at:\n \nUOA Academy Sdn Bhd\nUOA Corporate Tower\, Lobby A\, Avenue 10\, The Vertical\nBangsar South City\, No 8 Jalan Kerinchi\n59200 Kuala Lumpur\, Malaysia.\nTel: 603-2381 0478 | 6012-575 1767\nEmail: register@uoa-academy.com\n \n\nhttps://www.surveymonkey.com/r/EXTREG\n \nCancellation & Transfer\nPlease note that should this registration be cancelled fourteen (14) days before the day of the training\, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training\, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally\, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer. Disclaimer: UOA Academy reserves the right to make changes to the venue\, date\, and speaker\, including cancellation of the workshop if warranted by circumstances beyond its control.\n     \nJoin Today! \n 
URL:https://uoa-academy.com/events/level-2-microsoft-excel-intermediate-5/
CATEGORIES:Interpersonal Development,Interpersonal Skill,Management,Self Development
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20250819
DTEND;VALUE=DATE:20250821
DTSTAMP:20260427T204129
CREATED:20250603T034521Z
LAST-MODIFIED:20250603T034521Z
UID:43116-1755561600-1755734399@uoa-academy.com
SUMMARY:Building Today's Leaders of Tomorrow World
DESCRIPTION:Objectives“The Future Leadership: Building Today’s Leaders of Tomorrow World” is a comprehensive course designed to equip participants with the knowledge\, skills\, and mindset required to lead effectively in an ever-evolving business landscape. The course focuses on developingthe leadership capabilities needed to navigate complex challenges\, foster innovation\, and inspire high-performing teams. Through interactive discussions\, case studies\, and practical exercises\, participants will explore emerging trends\, explore transformative leadershipmodels\, and acquire strategies to develop themselves and others as leaders. \nTarget Audience“The Future Leadership: Building Today’s Leaders of Tomorrow World” course is designed for current and aspiring leaders\, including managers\, supervisors\, team leaders\, department heads\, project managers\, HR professionals\, entrepreneurs\, and individuals in leadershippositions who want to develop the skills and mindset necessary to navigate the changing business landscape and effectively lead teams and organizations in the future.Learning Outcomes● Understand the key trends shaping the future of work and leadership and their implications for leadership roles.● Develop adaptive leadership skills to navigate uncertainty\, complexity\, and change.● Define and communicate a compelling vision and purpose to inspire and engage others.● Foster a culture of diversity\, inclusion\, and belonging to leverage diverse perspectives and drive innovation. \nCourse Outlines:Day 1:Module 1: Introduction to Future Leadership● Understanding the evolving nature of leadership in the modern world● Exploring current and future trends shaping the leadership landscape.● Identifying the skills and qualities needed for effective leadership in the future. \nModule 2: Leadership in a Digital Age● Embracing technology and digital transformation as drivers of change● Harnessing the power of data and analytics for informed decision-making.● Developing digital leadership skills to navigate the digital landscape. \nModule 3: Leading with Emotional Intelligence● Understanding the importance of emotional intelligence in leadership.● Developing self-awareness\, self-regulation\, empathy\, and social skills.● Applying emotional intelligence to build strong relationships and lead with authenticity. \nModule 4: Agile Leadership and Change Management● Embracing agility as a leadership mindset in a rapidly changing environment.● Applying agile principles to drive innovation\, adaptability\, and resilience.● Managing change effectively and leading teams through organizational transitions. \nDay 2:Module 5: Cross-Cultural Leadership and Global Mindset● Embracing cultural diversity and managing cross-cultural teams.● Developing a global mindset and understanding global business dynamics.● Effectively leading and collaborating in a multicultural environment.Module 6: Strategic Thinking and Decision-Making● Developing strategic thinking skills to drive organizational success.● Applying critical thinking and problem-solving techniques to make informed decisions.● Balancing short-term objectives with long-term vision and goals. \nModule 7: Leadership Communication and Influence:● Mastering effective communication skills for leadership.● Building persuasive communication strategies to influence stakeholders.● Adapting communication styles to connect with diverse audiences. \nModule 8: Leading Through Disruption and Uncertainty● Developing resilience and adaptability as a leader.● Leading with agility during times of crisis and uncertainty.● Inspiring and motivating teams in challenging situations. \nPRICING:RM 1\,800.00 Per Person (HRD Corp Claimable Course) + 8% SST \n\nKindly scan or click on the link below for your \nLearning Registration.\n \nFor any enquiries\, please contact us at:\n \nUOA Academy Sdn Bhd\nUOA Corporate Tower\, Lobby A\, Avenue 10\, The Vertical\nBangsar South City\, No 8 Jalan Kerinchi\n59200 Kuala Lumpur\, Malaysia.\nTel: 603-2381 0478 | 6012-575 1767\nEmail: register@uoa-academy.com\n \n\nhttps://www.surveymonkey.com/r/EXTREG\n \nCancellation & Transfer\nPlease note that should this registration be cancelled fourteen (14) days before the day of the training\, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training\, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally\, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer. Disclaimer: UOA Academy reserves the right to make changes to the venue\, date\, and speaker\, including cancellation of the workshop if warranted by circumstances beyond its control.\n     \nJoin Today! \n 
URL:https://uoa-academy.com/events/building-todays-leaders-of-tomorrow-world/
CATEGORIES:Interpersonal Development,Interpersonal Skill,Management,Self Development
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20250819
DTEND;VALUE=DATE:20250821
DTSTAMP:20260427T204129
CREATED:20250603T042324Z
LAST-MODIFIED:20250603T042324Z
UID:43123-1755561600-1755734399@uoa-academy.com
SUMMARY:Managing Expectation & Stress Management (2 Days)
DESCRIPTION:ObjectivesThe “Managing Expectations & Stress Management” course is designed to equip participants with the skills to effectively manage expectations and navigate stress in both professional and personal contexts. The primary objectives include providing insights intoexpectation management strategies\, offering practical stress management techniques\, and fostering resilience in challenging situations. \nTarget AudienceThis course is tailored for executives\, senior managers\, and individuals in leadership roles who aim to enhance their ability to manage expectations and stress effectively. It is suitable for anyone seeking practical tools and strategies to navigate high-pressure situations\,improve performance\, and foster a positive work-life balance. \nLearning Outcomes● Communicate expectations clearly to minimize conflicts.● Learn practical and effective stress management techniques.● Foster resilience in facing challenging situations.● Develop skills to navigate challenging situations with composure.● Gain a deep understanding of effective management contributing to overall well-being. \nCourse Outlines:Day 1:Module 1: Introduction to Expectation Management● Overview of the course objectives.● Importance of effective expectation management in professional and personal contexts. \nModule 2: Strategies for Clear Communication of Expectations● Techniques for communicating expectations clearly.● Minimizing conflicts through effective communication. \nModule 3: Practical Stress Management Techniques● Introduction to stress management principles.● Learning and applying practical techniques for stress reduction. \nModule 4: Building Resilience● Understanding resilience in the face of challenges.● Strategies for fostering resilience in both professional and personal aspects.Day 2:Module 5: Navigating Challenging Situations with Composure● Developing skills to navigate high-pressure situations.● Maintaining composure and effectiveness in challenging environments.Module 6: Work-Life Balance● Importance of work-life balance.● Strategies for achieving and maintaining a positive work-life balance.Module 7: Overall Well-being and Professional Success● Connecting effective expectation management and stress reduction to overall well-being.● Building skills for professional success through effective stress and expectation management.Module 8: Group Activities and Discussions● Engaging in group activities to reinforce learning.● Discussions on challenges and solutions in managing expectations and stress. \nPRICING:RM 1\,800.00 Per Person (HRD Corp Claimable Course) + 8% SST \n\nKindly scan or click on the link below for your \nLearning Registration.\n \nFor any enquiries\, please contact us at:\n \nUOA Academy Sdn Bhd\nUOA Corporate Tower\, Lobby A\, Avenue 10\, The Vertical\nBangsar South City\, No 8 Jalan Kerinchi\n59200 Kuala Lumpur\, Malaysia.\nTel: 603-2381 0478 | 6012-575 1767\nEmail: register@uoa-academy.com\n \n\nhttps://www.surveymonkey.com/r/EXTREG\n \nCancellation & Transfer\nPlease note that should this registration be cancelled fourteen (14) days before the day of the training\, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training\, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally\, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer. Disclaimer: UOA Academy reserves the right to make changes to the venue\, date\, and speaker\, including cancellation of the workshop if warranted by circumstances beyond its control.\n     \nJoin Today! \n 
URL:https://uoa-academy.com/events/managing-expectation-stress-management-3/
CATEGORIES:Interpersonal Development,Interpersonal Skill,Management,Self Development
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20250821
DTEND;VALUE=DATE:20250822
DTSTAMP:20260427T204129
CREATED:20250603T040259Z
LAST-MODIFIED:20250603T040348Z
UID:43118-1755734400-1755820799@uoa-academy.com
SUMMARY:Time Management for Boosting Productivity (1 day)
DESCRIPTION:ObjectivesTime Management for Boosting Productivity course is a one-day training program designed to help individuals improve their time management skills and increase productivity. Participants will learn practical techniques and strategies to effectively manage their time\, set priorities\, and optimize their workflow. The course covers various topics\, including prioritization\, planning and scheduling\, managing email and communication\, stress management\, and work-life balance. \nTarget AudienceThis course is suitable for professionals at all levels who want to enhance their time management skills and boost their productivity. It is beneficial for individuals in any industry or role\, including managers\, team leaders\, entrepreneurs\, and employees seeking to improvetheir efficiency and effectiveness in their work. \nLearning Outcomes● Set clear priorities and align tasks with organizational goals.● Apply time optimization techniques to eliminate time-wasting activities and manage interruptions effectively.● Develop effective planning and scheduling strategies to maximize productivity and meet deadlines.● Manage email and communication efficiently\, reducing inbox overload and interruptions.● Cultivate effective work habits\, including organization\, focus\, and concentration techniques. \nCourse Outline \nModule 1: Introduction to Time Management● Understanding the importance of effective time management● Identifying common time management challenges● The link between time management and productivity \nModule 2: Setting Priorities● Defining goals and objectives● Identifying high-value tasks and activities● Applying the Eisenhower Matrix for prioritization● Aligning priorities with organizational objectives \nModule 3: Time Optimization Techniques● Overcoming procrastination and eliminating time wasters● Strategies for managing interruptions and distractions● Creating a structured schedule● Allocating time for important and urgent tasks \nModule 4: Effective Work Habits & Continuous Improvement● Adopting proactive approaches to task management● Building focus and concentration techniques for better time utilization● Reflecting on time management practices and identifying areas for improvement● Creating an action plan for implementing learned techniques \nPRICING: \n\nKindly scan or click on the link below for your \nLearning Registration.\n \nFor any enquiries\, please contact us at:\n \nUOA Academy Sdn Bhd\nUOA Corporate Tower\, Lobby A\, Avenue 10\, The Vertical\nBangsar South City\, No 8 Jalan Kerinchi\n59200 Kuala Lumpur\, Malaysia.\nTel: 603-2381 0478 | 6012-575 1767\nEmail: register@uoa-academy.com\n \n\nhttps://www.surveymonkey.com/r/EXTREG\n \nCancellation & Transfer\nPlease note that should this registration be cancelled fourteen (14) days before the day of the training\, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training\, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally\, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer. Disclaimer: UOA Academy reserves the right to make changes to the venue\, date\, and speaker\, including cancellation of the workshop if warranted by circumstances beyond its control.\n     \nJoin Today! \n 
URL:https://uoa-academy.com/events/time-management-for-boosting-productivity-1-day/
CATEGORIES:Interpersonal Development,Interpersonal Skill,Management,Self Development
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20250821
DTEND;VALUE=DATE:20250822
DTSTAMP:20260427T204129
CREATED:20250603T041505Z
LAST-MODIFIED:20250603T041505Z
UID:43121-1755734400-1755820799@uoa-academy.com
SUMMARY:Event Contingency Management
DESCRIPTION:ObjectivesTo equip frontline staff with the skills and knowledge to effectively manage and respond to unexpected situations during events\, ensuring guest expectations are met even with last-minute requests or unforeseen circumstances\, while maintaining the highest level ofservice. \nTarget AudienceThe target audience for this Event Contingency Management Training includes frontline staff of the UOA Hospitality group\, such as:● Front desks staff● Concierge staff● Housekeeping staff● Food and beverage servers● Bartenders / Baristas● Frontline securityEssentially\, anyone who may need to respond to unexpected situations during events would benefit from this training. \nLearning Outcomes● Understand contingency planning: To familiarize participants with the principles and importance of contingency planning for events.● Identify potential event disruptions: To train participants to recognize and assess potential disruptions and unexpected situations.● Develop response strategies: To equip participants with strategies to effectively respond to various types of event-related issues.● Enhance communication during events: To improve participants’ ability to communicate clearly and effectively during unexpected situations.● Implement quick problem-solving techniques: To teach participants how to quickly and efficiently solve problems to meet guest expectations.● Maintain high service standards: To ensure participants can maintain excellent service delivery even under pressure. \nCourse OutlineDay 1Module 1: Introduction to Event Contingency Management● Definition and importance of contingency management in events● Types of unexpected situations (last-minute requests\, technical issues\, guest complaints\, etc.)● The role of frontline staff in managing event disruptions \nModule 2: Risk Assessment and Planning● Identifying potential disruptions and challenges● Conducting risk assessments for events● Developing contingency plans for various scenarios● The importance of flexibility and adaptabilityModule 3: Response Strategies for Event Disruptions● Effective communication during unexpected situations● Coordinating with team members and other departments● Handling guest inquiries and concerns promptly● Managing stress and maintaining composure under pressureModule 4: Quick Problem-Solving and Maintaining Service Standards● Quick problem-solving techniques● Ensuring guest satisfaction despite disruptions● Maintaining high service standards● Using available resources efficientlyTraining Methodology● Lectures and presentations● Role-playing exercises● Group discussions● Case studies● Q&A sessions \nEvaluation● Pre- and post-training assessments● Participant feedback forms● Trainer observation and evaluation \nNote:● The training can be customized to address specific needs and challenges of the UOA Hospitality group.● Hands-on exercises and simulations can be incorporated to enhance practical skills.● Continuous feedback and coaching can be provided to reinforce learning and improve performance. \nBy the end of this training\, participants will be equipped with the necessary skills to effectively manage and respond to unexpected  situations during events\, ensuring guest satisfaction and maintaining high service standards. \nPRICING:RM 1\,000.00 Per Person (HRD Corp Claimable Course) + 8% SST \n\nKindly scan or click on the link below for your \nLearning Registration.\n \nFor any enquiries\, please contact us at:\n \nUOA Academy Sdn Bhd\nUOA Corporate Tower\, Lobby A\, Avenue 10\, The Vertical\nBangsar South City\, No 8 Jalan Kerinchi\n59200 Kuala Lumpur\, Malaysia.\nTel: 603-2381 0478 | 6012-575 1767\nEmail: register@uoa-academy.com\n \n\nhttps://www.surveymonkey.com/r/EXTREG\n \nCancellation & Transfer\nPlease note that should this registration be cancelled fourteen (14) days before the day of the training\, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training\, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally\, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer. Disclaimer: UOA Academy reserves the right to make changes to the venue\, date\, and speaker\, including cancellation of the workshop if warranted by circumstances beyond its control.\n     \nJoin Today! \n 
URL:https://uoa-academy.com/events/event-contingency-management-2/
CATEGORIES:Interpersonal Development,Interpersonal Skill,Management,Self Development
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