UOA Academy

Smart Office Management & Administration (2 Days)
2026-01-21 - 2026-02-22
Objectives Modern office professionals are required to manage increasing workloads, evolving technologies, and complex stakeholder expectations while maintaining professionalism and efficiency. This programme provides a structured and practical approach to office management and administrative excellence in today’s workplace. It addresses organisation, time and task management, communication, and working effectively with superiors. The programme also introduces practical tools and techniques to improve daily work routines and personal effectiveness. Participants will gain clarity, structure, and confidence in managing their administrative responsibilities in a professional office environment.Target Audience ● Administrative Professionals● Office Managers and Executive Assistants● Personal Assistants and Secretaries● Clerical and Support Staff● Employees involved in office coordination and administrative functionsLearning Outcomes By the end of this programme, participants will be able to:● Apply structured approaches to organise office work and administrative responsibilities● Manage time, tasks, and priorities more effectively in a dynamic work environment● Demonstrate professional communication and workplace etiquette● Work more effectively with superiors and internal stakeholders● Utilise practical tools and techniques to improve daily work routines and efficiencyCourse Outlines Module 1: Introduction to Modern Office Administration● The evolving role of office and administrative professionals● Getting organised in a fast-paced work environment● Adapting to IR 4.0, digitalisation, and AI in office administration● Understanding expectations of a modern administrative roleModule 2: Managing Time & Work Priorities● Managing personal time and coordinating schedules● Keeping others on track and maintaining timelines● Prioritisation using urgency vs importance● SMART planning and goal-setting for administrative tasksModule 3: Managing Tasks, Managing Self● Applying the 80:20 principle at work● Understanding effectiveness vs efficiency● Professional grooming and workplace presence● Organising meetings and meeting etiquette● Office ethics with internal and external stakeholdersModule 4: Interpersonal Communication in the Workplace● Verbal and non-verbal communication skills● Understanding body language and workplace signals● Personal image and professional impression● Building internal networks and professional relationshipsDay 2: WORKING SMARTER & BUILDING PROFESSIONAL PARTNERSHIPSModule 5: Managing Expectations of Superiors● Understanding different leadership styles● Identifying your superior’s working preferences● Balancing superior expectations with organisational policies● Managing upward communication professionallyModule 6: The Team of Two – Partnering with Your Boss● Building effective working relationships with superiors● Compatibility vs chemistry in working styles● Influencing and convincing skills at work● Supporting decision-making and executionModule 7: Tools & Techniques to Organise Work Routine● Idea management through mind charting● Planning work using activity vs timeline matrix● Visual control and work monitoring● Work alignment and follow-up techniques● Managing updates and progress trackingModule 8: Wrap-Up & Moving Forward● Consolidation of key learning points● Identifying improvement areas in daily work routines● Translating learning into practical workplace actions● Personal action planning for continuous improvementTraining MethodologyThis programme uses an interactive and practical learning approach, combining guided discussions, workplace scenarios, hands-on exercises, and individual reflection. Participants practise applying tools and techniques through real administrative situations to improve organisation, communication, and work efficiency. The focus is on immediate workplace application to ensure learning translates into improved performance and professionalism.
PRICING:RM 2,200.00 Per Person (HRD Corp Claimable Course) + 8% SSTTo inquire about pricing for our training, please contact us for a quote.

Kindly scan or click on the link below for your. Learning Registration.For any enquiries, please contact us at:UOA Academy Sdn BhdSuite 1-2, Lower Level 1, City, The Horizon Annexe, Avenue 7,Bangsar South, 59200 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur.
Tel: 6013 482 4810 / 6016 241 3517Email: register@uoa-academy.com

Click Here for Registration & Further Details!

Cancellation & Transfer

Please note that should this registration be cancelled fourteen (14) days before the day of the training, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer.
Disclaimer: UOA Academy reserves the right to make changes to the venue, date, and speaker, including cancellation of the workshop if warranted by circumstances beyond its control.

Generative AI Masterclass: From Productivity to Creativity (2 Days)
2026-01-27 - 2026-01-28
Objectives
This 2-day program is designed to provide a deep understanding and practical skills in using Generative AI (Gen AI). Day 1 focuses on mastering text-based AI tools (like ChatGPT etc) for office automation, productivity, and idea generation. Day 2 focuses on creative AI applications, including image generation (AI Text-to-Image), “AI stock photo” production, and exploring AI for audio and video. The goal is for participants to strategically integrate Gen AI into their daily tasks.
Target Audience

Entrepreneurs & Business Owners
Marketing, Sales, and Social Media Staff
Administrative Officers, Executives, & Human Resources (HR)
Content Creators, Freelancers, and Designers
Individuals seeking to boost productivity using AI

Learning Outcomes
By the end of this programme, participants will be able to:

Master advanced prompt engineering techniques for specific, high-quality results.
Automate complex office tasks (drafting reports, simple data analysis, email management).
Build a marketing strategy and content calendar using ChatGPT.
Generate high-quality images, visuals, and “AI stock photos” for commercial/business use. Explore the use of AI to generate audio (music/songs) and simple video animations.
Develop a simple marketing campaign plan using a combination of AI Text and AI Images.
Understand the ethical and copyright implications of using Gen AI

Course Outlines
Day 1: Mastering AI Fundamentals & Text Productivity
Module 1: Deep Dive into Generative AI

What is Generative AI vs Traditional AI
How AI Works (Basic LLM Concepts)
The AI Tool Ecosystem (ChatGPT, Gemini, Midjourney, etc.)
Potential vs Risk: Basic Ethics of AI Use

Module 2: Prompt Engineering Masterclass

The Effective Prompt Formula (Role, Task, Context, Format)
How to “train” ChatGPT: Custom Instructions
Avoiding common mistakes (AI Hallucinations)

Module 3: AI for Office Productivity & Administration

Email Automation: Writing drafts, follow-ups
Drafting Documents: Reports, meeting minutes, proposals
Summarizing long documents
Analysing customer feedback

Module 4: AI for Strategy & Content Marketing

Brainstorming business plans & marketing ideas
Generating a Content Calendar (TikTok, IG, Facebook)
Writing Copywriting (AIDA, PAS Formula)
SWOT Analysis using AI

Day 2: Generating Creative Media & Advanced Applications
Module 5: AI Text-to-Image Masterclass

Introduction to tools (Midjourney, DALL-E 3, Ideogram, etc.)
Anatomy of an image prompt (Subject, Style, Composition, Lighting)
Generating photorealistic images vs illustrations

Module 6: AI for Stock Photos & Marketing Assets

Techniques for generating “AI Stock Photos” for commercial use
Generating creative assets (Logos, Icons, Backgrounds)
Character Consistency (Basics)
Ethics & Copyright of AI Images

Module 7: Exploring Creative AI (Audio & Video)

Demo: Generating music/songs using AI (e.g., Suno AI)
Demo: Creating simple Video Animations using AI
Demo: AI for Voiceover & Voice Cloning (Basics)

Module 8: Integrated Project & Workflow Integration

Combining AI Text + AI Image
Developing a personal AI workflow
Limitations & Future of AI

Training Methodology
This programme combines live demonstrations of AI tools with guided hands-on practice to ensure practical application. Participants work on integrated exercises using text and image-based AI tools across real workplace scenarios. Learning is reinforced through relevant case studies and applied projects. Feedback is provided throughout to support confident and effective use of Generative AI at work.
PRICING:RM 2,200.00 Per Person (HRD Corp Claimable Course) + 8% SSTTo inquire about pricing for our training, please contact us for a quote.

Kindly scan or click on the link below for your. Learning Registration.For any enquiries, please contact us at:UOA Academy Sdn BhdSuite 1-2, Lower Level 1, City, The Horizon Annexe, Avenue 7,Bangsar South, 59200 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur.
Tel: 6013 482 4810 / 6016 241 3517Email: register@uoa-academy.com

Click Here for Registration & Further Details!

Cancellation & Transfer

Please note that should this registration be cancelled fourteen (14) days before the day of the training, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer.
Disclaimer: UOA Academy reserves the right to make changes to the venue, date, and speaker, including cancellation of the workshop if warranted by circumstances beyond its control.
