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DTSTART;VALUE=DATE:20240528
DTEND;VALUE=DATE:20240530
DTSTAMP:20260428T040841
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SUMMARY:Building Connections and Relationships with Clients for Sales Excellence (2 days)
DESCRIPTION:Objectives \nThe Building Connections and Relationships with Clients for Sales Excellence course is designed to equip participants with the skills and strategies necessary to establish and nurture meaningful connections with clients\, ultimately enhancing sales performance. The program aims to provide practical insights into relationship-building techniques that contribute to long-term client satisfaction and loyalty. \nTarget Audience \nThis program is tailored for sales professionals\, account managers\, business development executives\, and individuals involved in client-facing roles. It is suitable for those seeking to refine their client relationship management skills\, deepen client connections\, and drive sales excellence. The content is designed to benefit participants at various levels of experience\, from entry-level to seasoned sales professionals. \nLearning Outcomes  \n\nDevelop a clear understanding of how to manage relationships with clients effectively.\nAcquire skills in active listening\, communication\, and empathy for better understanding client needs.\nLearn strategies for fostering trust\, resolving challenges\, and creating a positive client experience.\nEmpower individuals to elevate sales approach by building enduring relationships for sales excellence.\nContribute to organizational success through strong client connections that transcend transactional interactions. \n\nCourse Outlines: \nDay 1: \nModule 1: Fundamentals of Effective Client Relationship Management  \n\nUnderstanding the importance of client relationships in sales\nKey principles and techniques for successful relationship-building\n\nModule 2: Developing a Clear Understanding of Client Needs \n\nEnhancing skills in active listening\nImproving communication and empathy for better client understanding\n\nModule 3: Strategies for Fostering Trust and Building Connections \n\nBuilding trust in client relationships\nEffective strategies for creating lasting connections\n\nModule 4: Resolving Challenges in Client Relationships \n\nIdentifying common challenges in client interactions\nImplementing problem-solving strategies for positive outcomes\n\nDay 2: \nModule 5: Creating a Positive Client Experience \n\nTechniques for ensuring a positive and memorable client experience\nEnhancing satisfaction and loyalty through exceptional service\n\nModule 6: Elevating Sales Approach Through Enduring Relationships \n\nIntegrating relationship-building into the sales process\nLeveraging strong connections for sales excellence\n\nModule 7: Contributing to Organizational Success \n\nUnderstanding the organizational impact of strong client relationships\nAligning individual efforts with broader business goals\n\nModule 8: Continuous Improvement in Client Relationship Management\n \n\nExploring industry best practices and standards\nIncorporating feedback and strategies for continuous improvement\n\nPricing:\nRM 1\,500.00 Per Person (HRD Corp Claimable Course) + 6% SST\n \nKindly scan or click on the link below for your \nLearning Registration.\n \nFor any enquiries\, please contact us at:\n \nUOA Academy Sdn Bhd\nUOA Corporate Tower\, Lobby A\, Avenue 10\, The Vertical\nBangsar South City\, No 8 Jalan Kerinchi\n59200 Kuala Lumpur\, Malaysia.\nTel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517\nEmail: register@uoa-academy.com\n \n\nhttps://www.surveymonkey.com/r/UOAAEX\n \nCancellation & Transfer\n\nPlease note that should this registration be cancelled fourteen (14) days before the day of the training\, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training\, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally\, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer. \nDisclaimer: UOA Academy reserves the right to make changes to the venue\, date\, and speaker\,\nincluding cancellation of the workshop if warranted by circumstances beyond its control. \n\n  \n\n  \nJoin Today!
URL:https://uoa-academy.com/events/building-connections-and-relationships-with-clients-for-sales-excellence/
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