Objectives
The Building Connections and Relationships with Clients for Sales Excellence course is designed to equip participants with the skills and strategies necessary to establish and nurture meaningful connections with clients, ultimately enhancing sales performance. The program aims to provide practical insights into relationship-building techniques that contribute to long-term client satisfaction and loyalty.
Target Audience
This program is tailored for sales professionals, account managers, business development executives, and individuals involved in client-facing roles. It is suitable for those seeking to refine their client relationship management skills, deepen client connections, and drive sales excellence. The content is designed to benefit participants at various levels of experience, from entry-level to seasoned sales professionals.
Learning Outcomes
Course Outlines:
Day 1:
Module 1: Fundamentals of Effective Client Relationship Management
Module 2: Developing a Clear Understanding of Client Needs
Module 3: Strategies for Fostering Trust and Building Connections
Module 4: Resolving Challenges in Client Relationships
Day 2:
Module 5: Creating a Positive Client Experience
Module 6: Elevating Sales Approach Through Enduring Relationships
Module 7: Contributing to Organizational Success
Module 8: Continuous Improvement in Client Relationship Management
Please note that should this registration be cancelled fourteen (14) days before the day of the training, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer.
Disclaimer: UOA Academy reserves the right to make changes to the venue, date, and speaker,
including cancellation of the workshop if warranted by circumstances beyond its control.