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DTSTART;VALUE=DATE:20231221
DTEND;VALUE=DATE:20231223
DTSTAMP:20230720T200450Z
CREATED:20230720T191324Z
LAST-MODIFIED:20230720T200450Z
UID:8370-1703116800-1703289599@uoa-academy.com
SUMMARY:Conflict Resolution: Getting Along in the Workplace
DESCRIPTION:Objectives\nConflict is a natural part of any workplace\, but when not effectively managed\, it can hinder productivity\, damage relationships\, and impact overall team morale. This two-day training course focuses on equipping participants with essential conflict resolution skills to promote a\nharmonious work environment. Participants will learn strategies and techniques to identify\, address\, and resolve conflicts\, fostering open communication\, collaboration\, and a positive workplace culture. \nTarget Audience\nAll levels of staff including senior and mid-managers\, supervisors\, executives\, frontline staff and those who seek to improve their professional skills in business communication. \nLearning Outcomes\n● Understand the nature and causes of workplace conflicts.\n● Identify different conflict resolution styles and their implications.\n● Apply effective communication techniques to prevent and manage conflicts.\n● Utilize active listening skills to understand and address underlying concerns. \nCourse Outlines:\nDay 1:\nModule 1:Introduction to Workplace Conflict\n● Understanding the nature and impact of workplace conflicts\n● Common causes and signs of conflicts\n● The importance of addressing conflicts proactively \nModule 2: Conflict Resolution Styles\n● Exploring different conflict resolution styles\n● Recognizing the strengths and limitations of each style\n● Identifying personal conflict resolution tendencies \nModule 3: Effective Communication in Conflict Resolution\n● Importance of clear and assertive communication\n● Nonverbal communication and its impact on conflict resolution\n● Active listening techniques to promote understanding \nModule 4: Problem-Solving Approaches\n● Applying problem-solving techniques to conflicts\n● Identifying underlying interests and needs\n● Generating creative options for resolution \nModule 5: Emotional Intelligence in Conflict Resolution\n● Understanding emotions and their role in conflicts\n● Managing personal emotions during conflicts\n● Empathy and building rapport to diffuse tension \nDay 2:\nModule 6: Collaboration and Negotiation\n● Collaborative approaches to conflict resolution\n● Building consensus and reaching win-win outcomes\n● Negotiation techniques for mutually beneficial resolutions Module 7: Preventing and Resolving Workplace Conflicts\n● Strategies for preventing conflicts in the workplace\n● Early intervention and conflict management techniques\n● Mediation and facilitation skills \nModule 8: Developing a Conflict Resolution Action Plan\n● Identifying personal areas for growth in conflict resolution\n● Creating an action plan for implementing conflict resolution strategies\n● Applying conflict resolution skills in real-life scenarios \nSession 9: Case Studies and Role-Playing Exercises\n● Applying conflict resolution techniques to real-life scenarios\n● Role-playing exercises to practice effective communication and problem-solving\n● Analyzing case studies and discussing alternative approaches \nSession 10: Action Planning and Wrap-Up\n● Summarizing key learnings from the course\n● Identifying personal action steps for implementing conflict resolution strategies\n● Developing a plan for creating a more harmonious work environment \nPricing:\nRM 1\,000.00 Per Person (HRD Corp Claimable Course)\n \nKindly scan or click on the link below for your \nLearning Registration.\n \nFor any enquiries\, please contact us at:\n \nUOA Academy Sdn Bhd\nUOA Corporate Tower\, Lobby A\, Avenue 10\, The Vertical\nBangsar South City\, No 8 Jalan Kerinchi\n59200 Kuala Lumpur\, Malaysia.\nTel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517\nEmail: register@uoa-academy.com\n \n\nhttps://www.surveymonkey.com/r/uoaapb \n \nCancellation & Transfer\nPlease note that should this registration be cancelled fourteen (14) days before the day of the training\, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training\, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice.\n \nDisclaimer: UOA Academy reserves the right to make changes to the venue\, date\, and speaker\, including cancellation of the workshop if warranted by circumstances beyond its control.\n  \n\n  \nJoin Today!
URL:https://uoa-academy.com/events/conflict-resolution-getting-along-in-the-workplace-2/
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BEGIN:VEVENT
DTSTART;VALUE=DATE:20231221
DTEND;VALUE=DATE:20231223
DTSTAMP:20230720T200406Z
CREATED:20230720T191826Z
LAST-MODIFIED:20230720T200406Z
UID:8372-1703116800-1703289599@uoa-academy.com
SUMMARY:The Future Leadership: Building Today’s Leaders for Tomorrow’s World
DESCRIPTION:Objectives\n“The Future Leadership: Building Today’s Leaders of Tomorrow World” is a comprehensive course designed to equip participants with the knowledge\, skills\, and mindset required to lead effectively in an ever-evolving business landscape. The course focuses on developing\nthe leadership capabilities needed to navigate complex challenges\, foster innovation\, and inspire high-performing teams. Through interactive discussions\, case studies\, and practical exercises\, participants will explore emerging trends\, explore transformative leadership\nmodels\, and acquire strategies to develop themselves and others as leaders. \nTarget Audience\n“The Future Leadership: Building Today’s Leaders of Tomorrow World” course is designed for current and aspiring leaders\, including managers\, supervisors\, team leaders\, department heads\, project managers\, HR professionals\, entrepreneurs\, and individuals in leadership\npositions who want to develop the skills and mindset necessary to navigate the changing business landscape and effectively lead teams and organizations in the future. \nLearning Outcomes\n● Understand the key trends shaping the future of work and leadership and their implications for leadership roles.\n● Develop adaptive leadership skills to navigate uncertainty\, complexity\, and change.\n● Define and communicate a compelling vision and purpose to inspire and engage others.\n● Foster a culture of diversity\, inclusion\, and belonging to leverage diverse perspectives and drive innovation. \nCourse Outlines:\nDay 1:\nModule 1:Introduction to Future Leadership\n● Understanding the evolving nature of leadership in the modern world.\n● Exploring current and future trends shaping the leadership landscape.\n● Identifying the skills and qualities needed for effective leadership in the future. \nModule 2: Leadership in a Digital Age\n● Embracing technology and digital transformation as drivers of change\n● Harnessing the power of data and analytics for informed decision-making.\n● Developing digital leadership skills to navigate the digital landscape. \nModule 3: Leading with Emotional Intelligence\n● Understanding the importance of emotional intelligence in leadership.\n● Developing self-awareness\, self-regulation\, empathy\, and social skills.\n● Applying emotional intelligence to build strong relationships and lead with authenticity. \nModule 4: Agile Leadership and Change Management\n● Embracing agility as a leadership mindset in a rapidly changing environment.\n● Applying agile principles to drive innovation\, adaptability\, and resilience.\n● Managing change effectively and leading teams through organizational transitions. \nModule 5: Ethical Leadership and Social Responsibility\n● Exploring ethical dilemmas and ethical decision-making in leadership.\n● Promoting social responsibility and sustainable practices as a leader.\n● Building trust\, integrity\, and accountability in leadership roles. \nDay 2:\nModule 6: Leading High-Performing Teams\n● Understanding the dynamics of high-performing teams.\n● Developing strategies to inspire\, motivate\, and empower team members.\n● Resolving conflicts\, fostering collaboration\, and maximizing team productivity. \nModule 7: Cross-Cultural Leadership and Global Mindset\n● Embracing cultural diversity and managing cross-cultural teams.\n● Developing a global mindset and understanding global business dynamics.\n● Effectively leading and collaborating in a multicultural environment. \nModule 8: Strategic Thinking and Decision-Making\n● Developing strategic thinking skills to drive organizational success.\n● Applying critical thinking and problem-solving techniques to make informed decisions.\n● Balancing short-term objectives with long-term vision and goals. \nModule 9: Leadership Communication and Influence\n● Mastering effective communication skills for leadership.\n● Building persuasive communication strategies to influence stakeholders.\n● Adapting communication styles to connect with diverse audiences. \nModule 10: Leadership Development and Continuous Learning\n● Creating a personal leadership development plan.\n● Seeking feedback\, self-reflection\, and continuous learning opportunities.\n● Nurturing a growth mindset and fostering a culture of learning within teams. \nModule 11: Leading Through Disruption and Uncertainty\n● Developing resilience and adaptability as a leader.\n● Leading with agility during times of crisis and uncertainty.\n● Inspiring and motivating teams in challenging situations. \nModule 12: Conclusion and Action Planning\n● Summarizing key takeaways from the course.\n● Creating an action plan for personal leadership development.\n● Setting goals and accountability measures for applying future leadership skills. \nPricing:\nRM 1\,000.00 Per Person (HRD Corp Claimable Course)\n \nKindly scan or click on the link below for your \nLearning Registration.\n \nFor any enquiries\, please contact us at:\n \nUOA Academy Sdn Bhd\nUOA Corporate Tower\, Lobby A\, Avenue 10\, The Vertical\nBangsar South City\, No 8 Jalan Kerinchi\n59200 Kuala Lumpur\, Malaysia.\nTel: 6019 225 0942 / 6016 806 1760 / 6016 241 3517\nEmail: register@uoa-academy.com\n \n\nhttps://www.surveymonkey.com/r/uoaapb \n \nCancellation & Transfer\nPlease note that should this registration be cancelled fourteen (14) days before the day of the training\, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training\, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice.\n \nDisclaimer: UOA Academy reserves the right to make changes to the venue\, date\, and speaker\, including cancellation of the workshop if warranted by circumstances beyond its control.\n  \n\n  \nJoin Today!
URL:https://uoa-academy.com/events/the-future-leadership-building-todays-leaders-for-tomorrows-world/
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