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DTSTART;VALUE=DATE:20260225
DTEND;VALUE=DATE:20260227
DTSTAMP:20260422T054156
CREATED:20251224T031505Z
LAST-MODIFIED:20260122T034541Z
UID:50449-1771977600-1772150399@uoa-academy.com
SUMMARY:Delegation: The Art of Delegating Effectively (2 Days)
DESCRIPTION:Objectives \nThe “Delegation: The Art of Delegating Effectively” course is designed to help participants develop the skills and knowledge required to effectively delegate tasks and responsibilities in a professional setting. Delegation is a crucial skill for leaders and managers as it empowers team members\, improves productivity\, and fosters professional growth. Through interactive discussions\, practical exercises\, and case studies\, participants will learn the essential techniques and strategies for successful delegation.  \nTarget Audience \nThe “Delegation: The Art of Delegating Effectively” course is designed for managers\, supervisors\, team leaders\, entrepreneurs\, business owners\, project managers\, department heads\, team coordinators\, HR professionals\, emerging leaders\, and professionals transitioning to leadership roles\, who aim to enhance their delegation skills and effectively assign tasks and responsibilities in their respective roles and industries.  \nLearning Outcomes \n\n\n Understand the concept and importance of delegation in a professional setting. \nAssess tasks and determine their suitability for delegation based on team members’ skills and capabilities. \n Effectively communicate expectations\, instructions\, and guidelines for delegated tasks. \n Establish clear objectives\, deadlines\, and checkpoints for delegated tasks.\n\nCourse Outlines \nModule 1: Foundations of Workplace Conflict  \n\n Defining Workplace Conflict \n Types of Workplace Conflict (Interpersonal\, Intergroup\, Organizational) \nCauses of Conflict (Communication\, Personality\, Resources\, Values) \nImpact of Conflict (Productivity\, Morale\, Teamwork) \n\nModule 2: Understanding Conflict Styles  \n\n The Five Conflict Styles (Competing\, Collaborating\, Compromising\, Avoiding\, Accommodating) \n Thomas-Kilmann Conflict Mode Instrument (TKI) or similar assessment \nIdentifying your preferred and less preferred styles \n Analyzing the effectiveness of different styles in various situations \n\nModule 3: Communication Strategies for Conflict Resolution  \n\n Active Listening Techniques (Summarizing\, Reflecting\, Clarifying) \n Assertive Communication vs. Aggressive/Passive Communication \nNonverbal Communication (Body Language\, Tone of Voice) \n Communicating with Empathy and Respect \n\nModule 4: Problem-Solving and Negotiation  \n\n Identifying Shared Interests and Common Ground \n Brainstorming Solutions and Generating Options \n Win-Win Negotiation Strategies (Principled Negotiation) \n Building Consensus and Reaching Agreement \n\nDay 2:  \nModule 5: Emotional Intelligence in Conflict  \n\n Recognizing and Managing Emotions (Self-Awareness\, Self-Regulation) \nEmpathy and Perspective-Taking \n Building Rapport and Trust \n De-escalating Conflict Situations \n\nModule 6: Conflict Prevention Strategies  \n\n Creating a Positive and Supportive Workplace Culture \n Open Communication Channels and Feedback Mechanisms \nEarly Intervention and Conflict Detection \n Team Building and Conflict Resolution Training \n\nModule 7: Conflict Resolution Techniques  \n\n Mediation and Facilitation Skills \n Third-Party Intervention and Resolution Processes \n Formal and Informal Conflict Resolution Procedures \n Addressing Power Imbalances and Discrimination \n\nModule 8: Developing a Personal Action Plan  \n\n Identifying Areas for Personal Growth in Conflict Resolution \nSetting SMART Goals for Improvement \n Creating a Personal Conflict Resolution Toolkit \n Practicing Conflict Resolution Skills Through Role-Playing and Simulations \n\nPRICING: \n\nRM 2\,200.00 Per Person (HRD Corp Claimable Course) + 8% SSTTo inquire about pricing for our training\, please contact us for a quote. \n\n\nKindly scan or click on the link below for your. Learning Registration.For any enquiries\, please contact us at:UOA Academy Sdn BhdSuite 1-2\, Lower Level 1\, City\, The Horizon Annexe\, Avenue 7\,Bangsar South\, 59200 Kuala Lumpur\, Wilayah Persekutuan Kuala Lumpur. \nTel: 6013 482 4810 / 6016 241 3517Email: register@uoa-academy.com \n\n  \n\n \nClick Here for Registration & Further Details!  \n \nCancellation & Transfer\n\nPlease note that should this registration be cancelled fourteen (14) days before the day of the training\, a 50% cancellation charge will be imposed. If cancellation is made seven (7) days before the training\, full payment of the training will be levied. Please note that amendments can only be made to the above arrangement by giving a minimum of three (3) working days’ notice. Additionally\, a 30% upfront payment is required via Human Resource Development Corporation (HRDC) or bank transfer.  \nDisclaimer: UOA Academy reserves the right to make changes to the venue\, date\, and speaker\, including cancellation of the workshop if warranted by circumstances beyond its control.  \n\n     \n  \n 
URL:https://uoa-academy.com/events/2-day-delegation-training-the-art-of-delegating-effectively/
CATEGORIES:Interpersonal Development,Interpersonal Skill,Management,Self Development
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